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One Pacific Hotel and Serviced Apartments
8.7
/10
Very Good
4,132 reviews
What Guests Say About Their Stay
Room Space (112)
Bedroom (100)
Staff Friendliness (98)
Bathroom (91)
Adrian T.
9.4
/ 10
Great experience as always. Already a regular here in One Pacific, so apologies for no photos. Comfortable and spacious rooms, clean, close to Island Hospital. Well-maintained furniture, strong water shower, with hot and cold water.
p***i
9.7
/ 10
We would like to express our gratitude especially for team security and house keeping, they're really friendly and helpful anytime we need (this is our 5th time to stay here). Thank you and see you again 🙏🏾
S***I
9.4
/ 10
I stayed for 3 days and 2 nights, and the hotel ambience was great and relaxing. The room was spacious and very clean. The location is quite strategic, being close to a hospital and within walking distance of a nasi kandar restaurant. You can also order food via Grab. I am definitely satisfied and would highly recommend this hotel.
Fenny K.
8.5
/ 10
Nice budget hotel. very spacious. so close with Loh guan lye hospital. you only need to cross the road. very recommended for those who want to visit LGL hospital. clean and nice service. it has 7/11 next to the hotel and pharmacy.
Marsela M.
9.4
/ 10
I spent 3 nights here and the service is very good. The room is clean and spacious yet the towels cleanliness need to be improved. The hotel location is just across the Loh Guan Lye hospital and it is quite near to some small restaurants. Whenever I need to go to Loh Guan Lye hospital, I will stay here again.
In the Area
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177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in One Pacific Hotel and Serviced Apartments
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What's around One Pacific Hotel and Serviced Apartments
177, Jalan Macalister, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Discover More About One Pacific Hotel and Serviced Apartments
note: hotel was previously named One Pacific Hotel & Serviced Apartments
Location
One Pacific Hotel and Serviced Apartments is located in area / city Georgetown.
About One Pacific Hotel and Serviced Apartments
Are you a shopaholic? Staying at One Pacific Hotel and Serviced Apartments will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, One Pacific Hotel and Serviced Apartments provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at One Pacific Hotel and Serviced Apartments, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at One Pacific Hotel and Serviced Apartments is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at One Pacific Hotel and Serviced Apartments.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from One Pacific Hotel and Serviced Apartments exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
One Pacific Hotel and Serviced Apartments is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, One Pacific Hotel and Serviced Apartments is the right place to stay.
All facilities in One Pacific Hotel and Serviced Apartments
Lobby
Exterior
Bedroom
In-room Bathroom
Restaurant
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte dinner
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet lunch
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Tours
Transportation
- Airport transfer
- Car rental
- Limited parking
- Limo or town car service
General
- AC
- Family room
- Non-smoking room
- Smoking area
Accessibilty
- Disabled access friendly
- Accessible path of travel
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Connectivity
- Free WiFi
Accommodation Policy & General Information in One Pacific Hotel and Serviced Apartments
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.
General Check-in Instructions
A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Local Government Fee per room per night (imposed by Penang Government starting from 1st June 2014). This fee is not included in room rates. Hotel converted into Smoke-Free premise from April 2017. Smoking is strictly prohibited in hotel premises (room, lobby, cafe, function room, etc). Alternatively, a designated smoking area will be provided in front of the hotel for smoking guests. You may be required to present valid government-issued identification at check-in, along with credit card/cash to cover the incidentals and deposits. All special requests such as additional car park, early check-in, late check-out, non-smoking room, etc., are strongly subject to availability & cannot be guaranteed. You are encouraged to contact the hotel at least 24 hours before arrival for the special requests. Hotel may charge you an additional fee of MYR 100.00nett for each extra person after reserves room’s maximum occupancy. Child below 6 years old is allowed to stay with parents existing bed with no additional amenities provided. Child 7 years old and above, an extra bed its required. An extra bed is available at an additional charge, and it comes with amenities for an extra person. Any availability of extra bed or baby crib is subject to availability.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at One Pacific Hotel and Serviced Apartments | 90 |
Number of floors in One Pacific Hotel and Serviced Apartments | 8 |
Another facilities in One Pacific Hotel and Serviced Apartments | Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box, WiFi in public area |
Frequently asked question in One Pacific Hotel and Serviced Apartments
What are available facilities at One Pacific Hotel and Serviced Apartments?
There are top facilites at One Pacific Hotel and Serviced Apartments such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at One Pacific Hotel and Serviced Apartments?
The standard check-in time at One Pacific Hotel and Serviced Apartments is starting from From 15:00 while the latest check-out time is at Before 12:00
Does One Pacific Hotel and Serviced Apartments provide breakfast?
Yes, One Pacific Hotel and Serviced Apartments provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of One Pacific Hotel and Serviced Apartments?
One Pacific Hotel and Serviced Apartments is a 3.0-star hotel.
How many floors does One Pacific Hotel and Serviced Apartments have?
One Pacific Hotel and Serviced Apartments has 8 floors.
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More Reviews from Other Guests in One Pacific Hotel and Serviced Apartments
Overall Ratings & Reviews One Pacific Hotel and Serviced Apartments
Traveloka (3,866)
Other sources (266)
8.7
Very Good
From 3,866 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.1
Location
8.9
Service and Facilites
8.7
People often mention about One Pacific Hotel and Serviced Apartments
All
Room Space (65)
Bedroom (65)
Accessibility (62)
Staff Friendliness (59)
Surroundings (56)
Bathroom (56)
Hotel Area (50)
Distance to City Center (46)
Wifi (40)
Ambiance (39)
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Most Recent
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Traveler Reviews One Pacific Hotel and Serviced Apartments
Number of reviews per page
20
40
Customer reviews
Yoslin V. b. S.
Medical
10.0
/10
Reviewed 2 week(s) ago
Awesome, really like everything
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s***d
8.2
/10
Reviewed 2 week(s) ago
A very suitable hotel for those who want to have a medical check-up at LGL and Island, just cross the road and you'll arrive...
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Martha
Medical
9.4
/10
Reviewed 2 week(s) ago
I chose One Pacific Hotel because it is close to Loh Guan Lye Hospital, just cross the street. One Pacific Hotel, the price is so-so for standard size, the room is spacious, clean, the AC is cold, and the atmosphere is calm, not noisy, the staff is friendly, willing to help if we have problems. In addition, access to restaurants, cafes, minimarkets, Big Pharmacy (just cross the street), Jion Pharmacy can be walked because it is next to the One Pacific Hotel. If you want to find a cafe/restaurant/food court, you can walk ± 400 meters, I count it as exercise. If you want to find a restaurant a little further from the One Pacific Hotel, you can take a Grab also cheap fare at most RM 5 - 8RM (depending on the hours of operation as well). There's an addition, for those who are lazy to go far to find a restaurant, next to the One Pacific hotel there is a Roasted chicken and Duck restaurant, open from 9 am to 4 pm, those who want to eat get ready to queue...the taste is yuummmyy, there is also a Hin Leong food & coffee shop about 100 meters away across the One Pacific Hotel. Hopefully my review can help friends who want to find a hotel in Penang especially those who want to seek treatment at Loh Guan Lye Hospital 😊🙏
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S***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice hotel in Penang, location very strategic in front of Loh Guan Lye Hospital and many restaurants.
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Verified Traveler
9.1
/10
Reviewed 3 week(s) ago
Walking distance to Island Hospital, which is exactly what we were looking for.
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Verified Traveler
Medical
9.4
/10
Reviewed 3 week(s) ago
Best place if you want to go to Loh Guan Lye Hospital or Island Hospital, they’re within walking distances. There’s 7/11 and Wellings beside the hotel lobby. And also beside the hotel, there’s 2 Roasted Chicken and Duck Kedai Makanan (one is more famous, but both are great).
Find this review helpful?
Dwi c.
Medical
9.4
/10
Reviewed 3 week(s) ago
We went to Penang for a medical check-up. Thankfully, we found a hotel that met our needs. It's strategically located right in front of LGL Hospital and Island Hospital, just a 5-minute walk away. The hotel building isn't too big, so we didn't have to walk far to get to the main road. The room was very nice, spacious, clean, and had complete amenities. There's a 24-hour 7 Elements minimart and a pharmacy downstairs. Mineral water is provided in the lobby for just 1 ringgit. There's also a wide selection of halal food around the hotel.
Read More
See original
1 people find it helpful
Verified Traveler
Medical
9.7
/10
Reviewed 4 week(s) ago
So far, good. I love it. If I check in in Penang again, I will stay here again.
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N***i
Medical
8.8
/10
Reviewed 4 week(s) ago
Staff is friendly and helpful when I need to change my stay date.
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Verified Traveler
Medical
9.1
/10
Reviewed 4 week(s) ago
The room we booked was excellent: spacious enough, with a decent bathroom, and a queen-size bed that was just right for two. The room was well-cleaned. The hotel is only a 10-minute walk to the Island Hotel, making it a great place to bring our parents for medical treatment. It's also close enough to go everywhere with Grab for dining. There's a 24-hour 7-Eleven next door, convenient for purchasing essentials.
Just a reminder: when paying the deposit (RMB 100/room), you'll be asked for tax, as it states that rooms booked through the app don't include tax.
We will book again at One Pacific when we return to the hospital. Thank you.
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H***y
Medical
9.4
/10
Reviewed 5 week(s) ago
The location is quite strategic, you can just cross over to Loh Guan Yee, and Gleneagles is only RM 5 using Grab, the food places are not too far away, the room atmosphere is quite comfortable, the staff are very friendly and helpful, bottled drinking water is sold at a subsidized price of only RM 1, which is very helpful.
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1 people find it helpful
IP
Ingan P. T.
Medical
9.4
/10
Reviewed 5 week(s) ago
I am happy to stay at this hotel, the room is spacious, clean, the staff is friendly and what I like most is that Loh Guan Lye Hospital is just across the road so if we want to register at the hospital it is easy and we can wait for the doctor from the hotel. I am very satisfied.
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1 people find it helpful
N***a
Medical
9.4
/10
Reviewed 5 week(s) ago
A very comfy spacious room and just the right place to stay for us.
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T***u
Medical
9.7
/10
Reviewed 5 week(s) ago
Location opposite Loh Guan Lye Hospital.
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E***a
9.4
/10
Reviewed 6 week(s) ago
The bathroom is clean, the room is also spacious. Suitable for patients who are receiving treatment at Loh Guan Lye Hospital
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E***a
9.4
/10
Reviewed 6 week(s) ago
Clean even though it's just a service apartment.
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IG
Iriani G.
Medical
8.8
/10
Reviewed 6 week(s) ago
Close to Loh Guan Ley Hospital... Wanted a medical check up and also a check up for my husband a few years ago after having a heart ring installed.
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P***i
Medical
9.7
/10
Reviewed 6 week(s) ago
All the staff are so friendly. Easy check-in and out.
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F***a
Medical
10.0
/10
Reviewed 7 week(s) ago
I loved this hotel. I stayed there for treatment at Island Hospital. The hotel and the hospital are not too far apart. Walk left when exiting the hotel, which takes about 10-15 minutes. Finding food is also easy. Walk right when exiting the hotel, where you'll find many restaurants, coffee shops, and a food court. There's also a minimarket next to the hotel.
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LS
Lili S.
Medical
9.7
/10
Reviewed 7 week(s) ago
The staff is friendly and the hotel is in front of the hospital, so you can go back and forth between the hotel and the hospital on foot.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews One Pacific Hotel and Serviced Apartments
Traveloka (3,866)
Other sources (266)
8.7
Very Good
From 3,866 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.1
Location
8.9
Service and Facilites
8.7
People often mention about One Pacific Hotel and Serviced Apartments
All
Room Space (65)
Bedroom (65)
Accessibility (62)
Staff Friendliness (59)
Surroundings (56)
Bathroom (56)
Hotel Area (50)
Distance to City Center (46)
Wifi (40)
Ambiance (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews One Pacific Hotel and Serviced Apartments
Number of reviews per page
20
40
Customer reviews
Yoslin V. b. S.
Medical
10.0
/10
Reviewed 2 week(s) ago
Awesome, really like everything
See original
Find this review helpful?
s***d
8.2
/10
Reviewed 2 week(s) ago
A very suitable hotel for those who want to have a medical check-up at LGL and Island, just cross the road and you'll arrive...
See original
Find this review helpful?
Martha
Medical
9.4
/10
Reviewed 2 week(s) ago
I chose One Pacific Hotel because it is close to Loh Guan Lye Hospital, just cross the street. One Pacific Hotel, the price is so-so for standard size, the room is spacious, clean, the AC is cold, and the atmosphere is calm, not noisy, the staff is friendly, willing to help if we have problems. In addition, access to restaurants, cafes, minimarkets, Big Pharmacy (just cross the street), Jion Pharmacy can be walked because it is next to the One Pacific Hotel. If you want to find a cafe/restaurant/food court, you can walk ± 400 meters, I count it as exercise. If you want to find a restaurant a little further from the One Pacific Hotel, you can take a Grab also cheap fare at most RM 5 - 8RM (depending on the hours of operation as well). There's an addition, for those who are lazy to go far to find a restaurant, next to the One Pacific hotel there is a Roasted chicken and Duck restaurant, open from 9 am to 4 pm, those who want to eat get ready to queue...the taste is yuummmyy, there is also a Hin Leong food & coffee shop about 100 meters away across the One Pacific Hotel. Hopefully my review can help friends who want to find a hotel in Penang especially those who want to seek treatment at Loh Guan Lye Hospital 😊🙏
Read More
See original
Find this review helpful?
S***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice hotel in Penang, location very strategic in front of Loh Guan Lye Hospital and many restaurants.
Find this review helpful?
Verified Traveler
9.1
/10
Reviewed 3 week(s) ago
Walking distance to Island Hospital, which is exactly what we were looking for.
Find this review helpful?
Verified Traveler
Medical
9.4
/10
Reviewed 3 week(s) ago
Best place if you want to go to Loh Guan Lye Hospital or Island Hospital, they’re within walking distances. There’s 7/11 and Wellings beside the hotel lobby. And also beside the hotel, there’s 2 Roasted Chicken and Duck Kedai Makanan (one is more famous, but both are great).
Find this review helpful?
Dwi c.
Medical
9.4
/10
Reviewed 3 week(s) ago
We went to Penang for a medical check-up. Thankfully, we found a hotel that met our needs. It's strategically located right in front of LGL Hospital and Island Hospital, just a 5-minute walk away. The hotel building isn't too big, so we didn't have to walk far to get to the main road. The room was very nice, spacious, clean, and had complete amenities. There's a 24-hour 7 Elements minimart and a pharmacy downstairs. Mineral water is provided in the lobby for just 1 ringgit. There's also a wide selection of halal food around the hotel.
Read More
See original
1 people find it helpful
Verified Traveler
Medical
9.7
/10
Reviewed 4 week(s) ago
So far, good. I love it. If I check in in Penang again, I will stay here again.
Find this review helpful?
N***i
Medical
8.8
/10
Reviewed 4 week(s) ago
Staff is friendly and helpful when I need to change my stay date.
Find this review helpful?
Verified Traveler
Medical
9.1
/10
Reviewed 4 week(s) ago
The room we booked was excellent: spacious enough, with a decent bathroom, and a queen-size bed that was just right for two. The room was well-cleaned. The hotel is only a 10-minute walk to the Island Hotel, making it a great place to bring our parents for medical treatment. It's also close enough to go everywhere with Grab for dining. There's a 24-hour 7-Eleven next door, convenient for purchasing essentials.
Just a reminder: when paying the deposit (RMB 100/room), you'll be asked for tax, as it states that rooms booked through the app don't include tax.
We will book again at One Pacific when we return to the hospital. Thank you.
Read More
See original
Find this review helpful?
H***y
Medical
9.4
/10
Reviewed 5 week(s) ago
The location is quite strategic, you can just cross over to Loh Guan Yee, and Gleneagles is only RM 5 using Grab, the food places are not too far away, the room atmosphere is quite comfortable, the staff are very friendly and helpful, bottled drinking water is sold at a subsidized price of only RM 1, which is very helpful.
See original
1 people find it helpful
IP
Ingan P. T.
Medical
9.4
/10
Reviewed 5 week(s) ago
I am happy to stay at this hotel, the room is spacious, clean, the staff is friendly and what I like most is that Loh Guan Lye Hospital is just across the road so if we want to register at the hospital it is easy and we can wait for the doctor from the hotel. I am very satisfied.
See original
1 people find it helpful
N***a
Medical
9.4
/10
Reviewed 5 week(s) ago
A very comfy spacious room and just the right place to stay for us.
Find this review helpful?
T***u
Medical
9.7
/10
Reviewed 5 week(s) ago
Location opposite Loh Guan Lye Hospital.
See original
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E***a
9.4
/10
Reviewed 6 week(s) ago
The bathroom is clean, the room is also spacious. Suitable for patients who are receiving treatment at Loh Guan Lye Hospital
See original
Find this review helpful?
E***a
9.4
/10
Reviewed 6 week(s) ago
Clean even though it's just a service apartment.
See original
Find this review helpful?
IG
Iriani G.
Medical
8.8
/10
Reviewed 6 week(s) ago
Close to Loh Guan Ley Hospital... Wanted a medical check up and also a check up for my husband a few years ago after having a heart ring installed.
See original
Find this review helpful?
P***i
Medical
9.7
/10
Reviewed 6 week(s) ago
All the staff are so friendly. Easy check-in and out.
Find this review helpful?
F***a
Medical
10.0
/10
Reviewed 7 week(s) ago
I loved this hotel. I stayed there for treatment at Island Hospital. The hotel and the hospital are not too far apart. Walk left when exiting the hotel, which takes about 10-15 minutes. Finding food is also easy. Walk right when exiting the hotel, where you'll find many restaurants, coffee shops, and a food court. There's also a minimarket next to the hotel.
Read More
See original
Find this review helpful?
LS
Lili S.
Medical
9.7
/10
Reviewed 7 week(s) ago
The staff is friendly and the hotel is in front of the hospital, so you can go back and forth between the hotel and the hospital on foot.
See original
Find this review helpful?
Number of reviews per page
20
40