Penview Hotel

Hotels
Finding rooms for you...
8.2
/10
Very Good
871 reviews

What Guests Say About Their Stay

Nurmaisarah B. M. Y.

9.4
/ 10
Good accommodation and friendly receptionist. Breakfast are so luxurious. Feel bad for staying here with very low price.

Hendra

8.5
/ 10
The rooms are comfortable, the service is also great

NUR S. B. M. S.

9.7
/ 10
Very comfortable and satisfied with the service provided.
See original

Anuar Seli

9.4
/ 10
Comfortable and excellent staff service.
See original

Raselena

8.4
/ 10
Clean and affordable. The location was okay and very near to the airport. About 8 minutes drive. 5 minutes drive to the shopping mall.
In the Area
See Map
Lot 3411,Block D, Jalan Tun Razak, Kuching City Center, Kuching, Sarawak, Malaysia, 93450

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Penview Hotel is a hotel is located at Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Penview Hotel

Lot 3411,Block D, Jalan Tun Razak, Kuching City Center, Kuching, Sarawak, Malaysia, 93450
Discover More Places
Lobby Penview Hotel
Lobby 2 Penview Hotel

Discover More About Penview Hotel

Welcome to Penview Hotel, your premier destination for an unforgettable stay in the vibrant heart of Sarawak, Malaysia. We pride ourselves on offering a blend of comfort, convenience, and exceptional service, ensuring every guest experiences the true essence of Malaysian hospitality. Whether you're visiting for business or leisure, Penview Hotel is dedicated to making your trip memorable. Room rates at Penview Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Penview Hotel Location

Penview Hotel is strategically situated in Kuching, Sarawak, placing you at the nexus of cultural exploration and modern convenience. Located at Lot 3411,Block D, Jalan Tun Razak, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93450, our hotel is approximately 15 kilometers from the Kuching International Airport, making your arrival and departure seamless. For those navigating by road, we are easily accessible via major thoroughfares, ensuring a smooth journey to and from our doorstep. The atmosphere surrounding Penview Hotel is one of vibrant energy, with the lively waterfront and bustling city center just a short distance away. You'll find yourself immersed in the local culture, with easy access to traditional markets, charming cafes, and the iconic Sarawak River.

Penview Hotel Facilities & Services

Facilities for guests at Penview Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay. Our comprehensive offerings include:

  • Swimming Pool: Take a refreshing dip in our outdoor swimming pool, open daily from 7:00 AM to 7:00 PM. Access is complimentary for all guests.
  • Fitness Center: Maintain your workout routine at our well-equipped fitness center, available from 6:00 AM to 10:00 PM.
  • Business Center: For our corporate travelers, a fully equipped business center is available from 8:00 AM to 6:00 PM, with printing and fax services at a nominal fee.
  • Meeting Rooms: Several meeting rooms are available for booking, equipped with modern audiovisual facilities. Rates vary based on capacity and duration.
  • Concierge Services: Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and local recommendations.
  • Complimentary Wi-Fi: Stay connected throughout the hotel with our high-speed, complimentary Wi-Fi service.
  • On-site Parking: We offer free parking for all guests, a convenient amenity for those traveling by car.
  • Room Service: Enjoy a selection of dishes from our menu delivered directly to your room, available from 7:00 AM to 11:00 PM.
  • Laundry Services: Keep your wardrobe fresh with our efficient laundry and dry-cleaning services. Prices are per item.
  • Children's Play Area: A dedicated play area is available for our younger guests, ensuring they have a fun and safe space to enjoy.

Penview Hotel Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Penview Hotel. We offer options to suit every traveler's needs, each designed for ultimate relaxation and convenience.

  • Deluxe Room: Available in City View or Garden View. These non-smoking rooms offer a comfortable space for solo travelers or couples. Some Deluxe rooms feature a bathtub.
  • Executive Room: Offering enhanced amenities and a choice of City View or River View. These rooms are ideal for business travelers seeking a bit more space and comfort. Bathtubs are available in select Executive rooms.
  • Suite: Our spacious suites provide a luxurious experience with separate living and sleeping areas. Enjoy panoramic City Views from your suite. All suites are non-smoking and include a bathtub.
  • Family Room: Designed for families, these rooms offer ample space and can accommodate multiple guests. Available with either City View or Garden View. Non-smoking and equipped with a bathtub for family convenience.

Penview Hotel is pleased to offer pet-friendly accommodations under specific conditions. Please contact our front desk for details on applicable pet policies and a cleaning fee of PHP 500 per stay.

Penview Hotel Dining & Restaurants

Savor a culinary journey at Penview Hotel, where our dining venues offer a delightful array of flavors to satisfy every palate. Our on-site restaurants and cafes are committed to providing fresh, delicious meals in a welcoming atmosphere.

  • The Orchid Coffee House: Our signature restaurant, offering a lavish seafood buffet every Friday and Saturday evening. Enjoy authentic local Malaysian cuisine and international favorites for breakfast, lunch, and dinner. Estimated price per person: PHP 800 for buffet, PHP 350 for à la carte. Operating hours: 6:30 AM - 11:00 PM.
  • The River View Lounge: Perfect for a relaxed evening, this lounge offers a selection of light snacks, cocktails, and premium beverages. Enjoy stunning views of the Sarawak River. Estimated price per person: PHP 400. Operating hours: 4:00 PM - 1:00 AM.
  • In-Room Dining: For a private dining experience, our extensive room service menu is available from 7:00 AM to 11:00 PM, offering a wide range of dishes to enjoy in the comfort of your room. Estimated price per person: PHP 300.

Penview Hotel Nearby Attractions and Activities

Immerse yourself in the rich culture and natural beauty of Sarawak with these exciting attractions located near Penview Hotel:

  • Sarawak Cultural Village: A living museum showcasing traditional Sarawakian life and architecture.
  • Semenggoh Wildlife Centre: Observe orangutans in their natural habitat during feeding times.
  • Bako National Park: Explore diverse ecosystems, unique rock formations, and abundant wildlife.
  • Main Bazaar: Discover local handicrafts, souvenirs, and traditional delicacies.
  • Fort Margherita: A historic landmark offering insights into Sarawak's colonial past.

If you are looking for other activities around Penview Hotel, check out the best deals on Traveloka: Recommended activities in Kuching!

How to Get to Penview Hotel from the Airport

Navigating your journey from Kuching International Airport to Penview Hotel is straightforward, with several convenient options available. The airport transfer service of Penview Hotel ensures a hassle-free arrival. Here's how to get to Penview Hotel:

  • Hotel Private Airport Transfer: For the utmost convenience, pre-book our private airport transfer service. Our driver will meet you at the arrivals hall. Estimated cost: PHP 600. You can arrange this directly with the hotel or through Traveloka's airport transfer services.
  • Metered Taxis: Taxis are readily available at the airport. The journey to Penview Hotel typically takes about 30-40 minutes, depending on traffic. Estimated cost: PHP 400 - PHP 500.
  • Ride-hailing Services: You can also use a ride-hailing service, which can be booked via their respective mobile applications upon arrival at the airport. Estimated cost: PHP 350 - PHP 450.
  • Airport Shuttle Bus: While less direct, some public shuttle services may operate towards the city center, from where you can take a short taxi or ride-hailing trip to the hotel. This is the most economical option but may take longer. Estimated cost: PHP 50 - PHP 100.

Summary of Why You Should Choose to Stay at Penview Hotel

Choosing Penview Hotel for your Sarawak adventure means opting for comfort, convenience, and exceptional value. Our commitment to guest satisfaction is evident in every aspect of your stay. Here are the top reasons to make Penview Hotel your home away from home:

  • Prime Location: Situated in the heart of Kuching, offering easy access to attractions, dining, and business districts.
  • Excellent Facilities: From a refreshing swimming pool and a well-equipped fitness center to business amenities and family-friendly spaces, we cater to all your needs.
  • Comfortable Accommodations: A variety of room types, including suites and family rooms, all designed for a restful stay.
  • Delicious Dining Options: Experience local and international flavors at our on-site restaurants and lounge.
  • Exceptional Service: Our friendly and professional staff are dedicated to ensuring a memorable and pleasant experience.
  • Great Value: Enjoy competitive rates and special offers, especially when booking through Traveloka.

Discover the best of Sarawak with a stay at Penview Hotel. Check Room availability at Penview Hotel and start Booking Penview Hotel today! For more options, you can Book budget hotels in Sarawak and Easily book domestic and international flights at low prices through Traveloka.

All facilities in Penview Hotel

Lobby Penview Hotel
Lobby
Exterior Penview Hotel
Exterior

Hotel Services

  • Early Check-in
  • Late check-out
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Tours

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Smoking area

Business Facilities

  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Cafe
  • Set menu dinner
  • Set menu lunch

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Nearby Facilities

  • Grocery
  • Hair salon

Transportation

  • Area shuttle with surcharge

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Penview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

For bookings made between 1 - 10 Oct 2020, Deluxe Twin will have Guaranteed Free Upgrade to Super Deluxe Twin
For bookings made between 1 - 10 Oct 2020, Standard Twin Room - No Window will have Guaranteed Free Upgrade to Deluxe Twin
For bookings made between 1 - 10 Oct 2020, Deluxe Twin (Room Only) will have Guaranteed Free Upgrade to Super Deluxe Twin (Room Only)
For bookings made between 1 - 10 Oct 2020, Standard Twin Room - No Window (Room Only) will have Guaranteed Free Upgrade to Deluxe Twin (Room Only)

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Penview Hotel
164
Number of floors in Penview Hotel
8
Another facilities in Penview Hotel
Early Check-in, Late check-out, Express check-in, Express check-out, Front desk

Frequently asked question in Penview Hotel

What are available facilities at Penview Hotel?
There are top facilites at Penview Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Penview Hotel?
The standard check-in time at Penview Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Penview Hotel provide breakfast?
Yes, Penview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Penview Hotel?
Penview Hotel is a 3.0-star hotel.
How many floors does Penview Hotel have?
Penview Hotel has 8 floors.
See All

More Reviews from Other Guests in Penview Hotel

Overall Ratings & Reviews Penview Hotel

Traveloka (803)
Other sources (68)
8.3
Very Good
From 803 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.1

Service and Facilites

8.1

People often mention about Penview Hotel
All
Room Space (5)
Check-in/out Time (4)
Bathroom (4)
Family Friendly (3)
Staff Friendliness (3)
Bedroom (3)
Taste (3)
Price (3)
Distance to City Center (2)
Ambiance (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Penview Hotel

Number of reviews per page
20
40
Customer reviews
s***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Decent place for a quick overnight stay. The location is convenient. Check-in was fast, and the room had working Wi-Fi and a hot shower. However, you can hear some street noise in the morning. It is okay if you just need a place to sleep, but nothing special.
Find this review helpful?
Accommodation's Reply
20 Aug 2026
Dear Value Guest, Thank you for sharing your honest feedback with us. We’re glad to hear that you found our location convenient, check-in process fast, and the Wi-Fi and hot shower satisfactory for your stay. We also appreciate your feedback regarding the street noise in the morning. We understand that a peaceful environment is important for a comfortable stay, and we will take note of your comments as we continue looking for ways to improve our guests’ experience. Thank you for choosing Penview Hotel, and we hope to welcome you again on your next visit to Kuching. Chris Janggu Galau Front Office Manager Penview Hotel Kuching
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The room is clean and big. The food is also nice. Will stay here again.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay at Penview Hotel. We are delighted to know that you enjoyed our clean rooms, friendly hospitality, and breakfast offerings. Your kind words are truly appreciated and serve as great encouragement to our team to continue delivering excellent service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
M***d
icon-origin-TRAVELOKA
7.0
/10
Reviewed 30 week(s) ago
Not satisfactory, entering the air-conditioned room was not cold, called many times but no one picked up until I went downstairs and asked the counter and then they called a technician, I really regret staying here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. We regret to learn that the air-conditioning in your room was not functioning properly upon your arrival and that you were unable to reach our team by phone promptly. This is certainly not the level of service we strive to provide, and we understand how frustrating it must have been to personally come to the front desk before the issue could be addressed. Please accept our sincere apologies for the delay in responding to your concern. Your comments have been shared with our Front Office and Engineering teams for immediate review to ensure our response procedures and room inspections are improved, preventing similar incidents from happening again. We truly value your feedback as it helps us improve our services. We hope you will consider giving Penview Hotel another opportunity in the future so we can provide you with the comfortable and pleasant stay you rightfully expect. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Great place to stay and affordable.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay at Penview Hotel. We are delighted to know that you enjoyed our clean rooms, friendly hospitality, and breakfast offerings. Your kind words are truly appreciated and serve as great encouragement to our team to continue delivering excellent service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
zawani g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 50 week(s) ago
Cleanliness perlu improvement. Other than that okay2 la.
1 people find it helpful
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for sharing your feedback and for choosing to stay at Penview Hotel. We appreciate your comments and are pleased to know that, overall, you had an okay stay with us. We sincerely apologize that the cleanliness of your room did not meet your expectations. Please be assured that your feedback has been shared with our Housekeeping team for immediate attention, and we will continue to strengthen our cleaning standards to provide a more comfortable experience for all our guests. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an even better stay in the future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
Junaidah b. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Comfort place to stay, all good.
1 people find it helpful
Rose A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 121 week(s) ago
Good, been staying since its near my office.
2 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 126 week(s) ago
Recommend for this hotel. Friendly service, delicious food in the restaurant.
Translated by Google Icon
See original
2 people find it helpful
Hamonangan
icon-origin-TRAVELOKA
5.3
/10
Reviewed 167 week(s) ago
Is it true that there is a Malaysian hotel entry tax fee of 10 RM per night?
Translated by Google Icon
See original
4 people find it helpful
Hamonangan
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
Complaints of no wifi in the room were ignored.
Translated by Google Icon
See original
3 people find it helpful
Shelatul
icon-origin-TRAVELOKA
8.5
/10
Reviewed 245 week(s) ago
Family room 602. Clean, comfy easy check in but air conditioner got no remote control, so we all frozen 🤣 overall nice stay.
Find this review helpful?
Profile Picture
Iwan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 276 week(s) ago
Bersih, nyaman, akses mudah, harga terjangkau.
1 people find it helpful
Alfani
icon-origin-TRAVELOKA
6.8
/10
Reviewed 288 week(s) ago
room 113 air conditioning less working, 2 times in midnight repair turned off again
Translated by Google Icon
See original
Find this review helpful?
Alfani
icon-origin-TRAVELOKA
6.0
/10
Reviewed 288 week(s) ago
the room door always comes out an annoying sound it's like an alarm
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Iwan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 291 week(s) ago
Clean, comfortable & easy access ,, but unfortunately at that time the car park was too far from the hotel ,, so it was not comfortable.
Translated by Google Icon
See original
2 people find it helpful
ajrul a.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 297 week(s) ago
room access card always problem, I booked for family room when I want to check in it already full. I get the family room on day 2. room number 501 their aircond so terrible, in 12 pm when I prayer my body can sweat. the all staff very kind and helpfull but it can not denied fasility problem. the owner should improve and I can give 5 star because the price is steal.
Read More
2 people find it helpful
Hariz M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
Comfortable room, delicious & varied breakfast
Translated by Google Icon
See original
1 people find it helpful
Shelatul
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 343 week(s) ago
Clean room, efficient receptionist, will be back again.
Translated by Google Icon
See original
Find this review helpful?
Susanti
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.1
/10
Reviewed 344 week(s) ago
cheap price, delicious breakfast and many choices like 5 star hotels ... but it's so unfortunate that the elevator to the room smells of cigarettes - the receptionist didn't ask for a smoke or no room. online taxi ...
Translated by Google Icon
See original
2 people find it helpful
MUHAMMAD E. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 345 week(s) ago
Very comfortable and clean. Cheap prices from other hotels. It's well worth the price.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Penview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Penview Hotel

Traveloka (803)
Other sources (68)
8.3
Very Good
From 803 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.1

Service and Facilites

8.1

People often mention about Penview Hotel
All
Room Space (5)
Check-in/out Time (4)
Bathroom (4)
Family Friendly (3)
Staff Friendliness (3)
Bedroom (3)
Taste (3)
Price (3)
Distance to City Center (2)
Ambiance (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Penview Hotel

Number of reviews per page
20
40
Customer reviews
s***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Decent place for a quick overnight stay. The location is convenient. Check-in was fast, and the room had working Wi-Fi and a hot shower. However, you can hear some street noise in the morning. It is okay if you just need a place to sleep, but nothing special.
Find this review helpful?
Accommodation's Reply
20 Aug 2026
Dear Value Guest, Thank you for sharing your honest feedback with us. We’re glad to hear that you found our location convenient, check-in process fast, and the Wi-Fi and hot shower satisfactory for your stay. We also appreciate your feedback regarding the street noise in the morning. We understand that a peaceful environment is important for a comfortable stay, and we will take note of your comments as we continue looking for ways to improve our guests’ experience. Thank you for choosing Penview Hotel, and we hope to welcome you again on your next visit to Kuching. Chris Janggu Galau Front Office Manager Penview Hotel Kuching
A***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The room is clean and big. The food is also nice. Will stay here again.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay at Penview Hotel. We are delighted to know that you enjoyed our clean rooms, friendly hospitality, and breakfast offerings. Your kind words are truly appreciated and serve as great encouragement to our team to continue delivering excellent service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
M***d
icon-origin-TRAVELOKA
7.0
/10
Reviewed 30 week(s) ago
Not satisfactory, entering the air-conditioned room was not cold, called many times but no one picked up until I went downstairs and asked the counter and then they called a technician, I really regret staying here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. We regret to learn that the air-conditioning in your room was not functioning properly upon your arrival and that you were unable to reach our team by phone promptly. This is certainly not the level of service we strive to provide, and we understand how frustrating it must have been to personally come to the front desk before the issue could be addressed. Please accept our sincere apologies for the delay in responding to your concern. Your comments have been shared with our Front Office and Engineering teams for immediate review to ensure our response procedures and room inspections are improved, preventing similar incidents from happening again. We truly value your feedback as it helps us improve our services. We hope you will consider giving Penview Hotel another opportunity in the future so we can provide you with the comfortable and pleasant stay you rightfully expect. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 49 week(s) ago
Great place to stay and affordable.
Find this review helpful?
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay at Penview Hotel. We are delighted to know that you enjoyed our clean rooms, friendly hospitality, and breakfast offerings. Your kind words are truly appreciated and serve as great encouragement to our team to continue delivering excellent service to all our guests. It was our pleasure to have you with us, and we look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
zawani g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 50 week(s) ago
Cleanliness perlu improvement. Other than that okay2 la.
1 people find it helpful
Accommodation's Reply
04 Aug 2026
Dear Valued Guest, Thank you for sharing your feedback and for choosing to stay at Penview Hotel. We appreciate your comments and are pleased to know that, overall, you had an okay stay with us. We sincerely apologize that the cleanliness of your room did not meet your expectations. Please be assured that your feedback has been shared with our Housekeeping team for immediate attention, and we will continue to strengthen our cleaning standards to provide a more comfortable experience for all our guests. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an even better stay in the future. Warm regards, Chris Janggu Galau Front Office Manager Penview Hotel
Junaidah b. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 76 week(s) ago
Comfort place to stay, all good.
1 people find it helpful
Rose A. M.
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 121 week(s) ago
Good, been staying since its near my office.
2 people find it helpful
E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 126 week(s) ago
Recommend for this hotel. Friendly service, delicious food in the restaurant.
Translated by Google Icon
See original
2 people find it helpful
Hamonangan
icon-origin-TRAVELOKA
5.3
/10
Reviewed 167 week(s) ago
Is it true that there is a Malaysian hotel entry tax fee of 10 RM per night?
Translated by Google Icon
See original
4 people find it helpful
Hamonangan
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
Complaints of no wifi in the room were ignored.
Translated by Google Icon
See original
3 people find it helpful
Shelatul
icon-origin-TRAVELOKA
8.5
/10
Reviewed 245 week(s) ago
Family room 602. Clean, comfy easy check in but air conditioner got no remote control, so we all frozen 🤣 overall nice stay.
Find this review helpful?
Profile Picture
Iwan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 276 week(s) ago
Bersih, nyaman, akses mudah, harga terjangkau.
1 people find it helpful
Alfani
icon-origin-TRAVELOKA
6.8
/10
Reviewed 288 week(s) ago
room 113 air conditioning less working, 2 times in midnight repair turned off again
Translated by Google Icon
See original
Find this review helpful?
Alfani
icon-origin-TRAVELOKA
6.0
/10
Reviewed 288 week(s) ago
the room door always comes out an annoying sound it's like an alarm
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Iwan S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 291 week(s) ago
Clean, comfortable & easy access ,, but unfortunately at that time the car park was too far from the hotel ,, so it was not comfortable.
Translated by Google Icon
See original
2 people find it helpful
ajrul a.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 297 week(s) ago
room access card always problem, I booked for family room when I want to check in it already full. I get the family room on day 2. room number 501 their aircond so terrible, in 12 pm when I prayer my body can sweat. the all staff very kind and helpfull but it can not denied fasility problem. the owner should improve and I can give 5 star because the price is steal.
Read More
2 people find it helpful
Hariz M.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
Comfortable room, delicious & varied breakfast
Translated by Google Icon
See original
1 people find it helpful
Shelatul
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 343 week(s) ago
Clean room, efficient receptionist, will be back again.
Translated by Google Icon
See original
Find this review helpful?
Susanti
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.1
/10
Reviewed 344 week(s) ago
cheap price, delicious breakfast and many choices like 5 star hotels ... but it's so unfortunate that the elevator to the room smells of cigarettes - the receptionist didn't ask for a smoke or no room. online taxi ...
Translated by Google Icon
See original
2 people find it helpful
MUHAMMAD E. B. M.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 345 week(s) ago
Very comfortable and clean. Cheap prices from other hotels. It's well worth the price.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40