Temasek Hotel

Hotels
7.9
/10
Very Good
790 reviews

What Guests Say About Their Stay

Surroundings (4)
Room Space (4)
Hotel Area (4)

rina

8.5
/ 10
Comfortable and clean as well as an ideal location for a holiday.
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zarul i. b. z.

9.7
/ 10
Value for money kind of hotel. It was a great experience, matched their 3 star rating. Highly trained and cheerful front-desk staff, huge parking lot space. Great location too!

Siti N. S. B. A.

8.5
/ 10
Nice place and easy to access Melaka city.

Yamashita M.

9.1
/ 10
The hotel was super clean. lobby was great. interior landscape was awesome.

Muhammad N. J.

9.7
/ 10
I get more than what I expected. Awesome. I am very satisfied. Clean room. Fast check-in. Easy parking.
In the Area
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57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City, Malacca, Malaysia, 75050

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Temasek Hotel is a hotel is located at Malacca City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Temasek Hotel

57, Jalan D'Alburquerque, Portuguese Settlement, Malacca City, Malacca, Malaysia, 75050
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Lobby Temasek Hotel
Lobby 2 Temasek Hotel

Discover More About Temasek Hotel

Discover the Charm of Temasek Hotel in Melaka

Welcome to Temasek Hotel, a premier accommodation choice nestled in the heart of the historic city of Melaka, Malaysia. Whether you're planning a leisurely vacation, a business trip, or a cultural exploration, Temasek Hotel offers a welcoming ambiance and a host of amenities designed to make your stay memorable. Room rates at Temasek Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Temasek Hotel Location

Temasek Hotel is strategically situated in the vibrant Melaka City, specifically within the charming Jonker Street area. Located at 57, Jalan D'Alburquerque, Portuguese Settlement, Bandaraya Melaka, Melaka, Malaysia, 75050, the hotel is approximately a 10-minute drive from the Melaka Sentral bus terminal, making it easily accessible for travelers arriving by public transport. The immediate vicinity of Temasek Hotel is known for its rich heritage, bustling night markets, and a plethora of historical landmarks, offering a truly immersive experience of Melaka's unique culture. It’s a perfect spot for those who wish to be close to the pulse of the city while still enjoying a comfortable and convenient base.

Temasek Hotel Facilities & Services

Facilities for guests at Temasek Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Complimentary Wi-Fi access throughout the hotel.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day.
  • A well-equipped fitness center for guests who wish to maintain their workout routine.
  • On-site dining options offering a variety of cuisines.
  • 24-hour front desk service for your convenience.
  • Concierge services to assist with tour bookings and local information.
  • Designated smoking areas.
  • Free parking space is available for guests with private vehicles.

Temasek Hotel Room Types

Temasek Hotel offers a diverse range of room types to suit every traveler's preference and needs. The room types of Temasek Hotel include well-appointed Standard Rooms, spacious Deluxe Rooms, and luxurious Suites. Guests can choose from rooms offering captivating city views or serene garden views. All rooms are designated as non-smoking to ensure a fresh and pleasant environment for all guests. While not all rooms feature a bathtub, specific room categories do offer this amenity for added comfort and relaxation. For guests traveling with their beloved pets, Temasek Hotel offers pet-friendly rooms. Please inquire about specific conditions and a cleaning fee of PHP 500 per pet, per stay, which applies to ensure the highest standards of cleanliness for all guests.

Temasek Hotel Dining & Restaurants

Temasek Hotel boasts several dining venues that promise a delightful culinary journey. The hotel's main restaurant, "The Heritage Cafe," offers a delectable spread of local Malaysian delicacies and international favorites. Breakfast is served from 7:00 AM to 10:00 AM, with an estimated price per person of PHP 450. For a more casual experience, "The Courtyard Bistro" provides light snacks and refreshing beverages throughout the day, operating from 11:00 AM to 10:00 PM. Enjoying a meal at The Heritage Cafe is estimated to cost around PHP 70 per person for lunch and PHP 90 for dinner.

Temasek Hotel Nearby Attractions and Activities

Melaka is a UNESCO World Heritage Site, brimming with historical and cultural attractions. Temasek Hotel is ideally located to explore these wonders.
  • Jonker Street Night Market:

    A vibrant street market offering a wide array of local food, handicrafts, and souvenirs. It's just a short walk from the hotel.
  • Stadthuys:

    The iconic red Dutch administrative building, a must-visit for history buffs. Located approximately 1.5 km away.
  • A Famosa Fort:

    The ruins of a Portuguese fortress, offering a glimpse into Melaka's colonial past. Situated about 2 km from the hotel.
  • Melaka Sultanate Palace Museum:

    A replica of the Sultan's palace, showcasing the history and culture of the Melaka Sultanate. Located around 1.8 km away.
  • Cheng Hoon Teng Temple:

    The oldest functioning Chinese temple in Malaysia, a beautiful example of traditional architecture. Approximately 1.2 km from Temasek Hotel.
If you are looking for other activities around Temasek Hotel, check out the best deals on Traveloka: Recommended activities in Melaka City!

How to Get to Temasek Hotel from the Airport

Navigating your way to Temasek Hotel is straightforward, with several convenient options available. The nearest airport is Melaka International Airport (MKZ). For those arriving at Kuala Lumpur International Airport (KLIA), which is the primary international gateway, there are direct bus services to Melaka Sentral. Here are the primary transportation methods:
  • Airport Transfer Service of Temasek Hotel:

    For the utmost convenience, Temasek Hotel offers a private airport transfer service. This can be arranged in advance through the hotel. The estimated cost for a one-way transfer from Melaka International Airport is around PHP 600, and from KLIA, it would be approximately PHP 2,500. You can also book airport transfer services through Traveloka.
  • Taxi:

    Metered taxis are readily available at Melaka International Airport. The journey to Temasek Hotel typically costs between PHP 300 to PHP 400. From KLIA, a taxi would be significantly more expensive, estimated at PHP 2,000 to PHP 2,500.
  • Ride-hailing Service:

    Ride-hailing services are a popular and often more affordable option. You can book a ride through your preferred app upon arrival at the airport. The estimated fare from Melaka International Airport is around PHP 250 to PHP 350.
  • Bus (from KLIA):

    If arriving at KLIA, you can take a direct bus to Melaka Sentral. Several reputable bus companies operate this route, with tickets costing approximately PHP 400 to PHP 500. From Melaka Sentral, you can then take a local taxi or ride-hailing service to Temasek Hotel, which should cost around PHP 100 to PHP 150.
How to get to Temasek Hotel is made easy with these options, ensuring a smooth start to your Melaka adventure.

Summary of Why You Should Choose to Stay at Temasek Hotel

Temasek Hotel stands out as an excellent choice for your Melaka getaway due to its prime location, comprehensive facilities, and warm hospitality.
  • Prime Location:

    Situated in the heart of historic Melaka, with easy access to major attractions and dining.
  • Comfortable Accommodation:

    A variety of well-appointed rooms to suit different needs and budgets.
  • Excellent Facilities:

    Enjoy the swimming pool, fitness center, and on-site dining.
  • Value for Money:

    Competitive pricing and special offers make it an attractive option.
  • Convenient Booking:

    Check

    Room availability at Temasek Hotel

    and secure your stay with ease.
For the best rates and a seamless booking experience, consider

Booking Temasek Hotel

through Traveloka. Book budget hotels in Melaka and discover the charm of this historical city. Planning your journey? Easily book domestic and international flights at low prices with Traveloka.

All facilities in Temasek Hotel

Bar, Cafe and Lounge Temasek Hotel
Bar, Cafe and Lounge
Swimming Pool Temasek Hotel
Swimming Pool
Entertainment Facility Temasek Hotel
Entertainment Facility
Functional Hall Temasek Hotel
Functional Hall
Common Space Temasek Hotel
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Sports and Recreations

  • Billiard
  • Darts
  • Game room
  • Pool or Snooker

Things to Do

  • Massage
  • TV lounge

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Cafe

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Temasek Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 4.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Important Notes: i. Confirmed bookings will be held up to 1800hrs (hotel local time) upon arrival date. ii. No pets allowed iii. No mangosteen & Durian allowed iv. No illegal activities (according to Malaysian law) allowed v. No loud conversation or music after 12 midnight (hotel local time)

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Temasek Hotel
372
Number of floors in Temasek Hotel
2
Another facilities in Temasek Hotel
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Temasek Hotel

What are available facilities at Temasek Hotel?
There are top facilites at Temasek Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Temasek Hotel?
The standard check-in time at Temasek Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Temasek Hotel provide breakfast?
Yes, Temasek Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Temasek Hotel?
Temasek Hotel is a 3.0-star hotel.
How many floors does Temasek Hotel have?
Temasek Hotel has 2 floors.
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More Reviews from Other Guests in Temasek Hotel

Overall Ratings & Reviews Temasek Hotel

Traveloka (733)
Other sources (57)
8.1
Very Good
From 733 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.0

Service and Facilites

7.8

People often mention about Temasek Hotel
All
Ambiance (5)
Room Space (4)
Soundproof (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
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Traveler Reviews Temasek Hotel

Number of reviews per page
20
40
Customer reviews
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
Crocroach near bed, found use men socks behind windows curtains, broken head board, water heater not heat. Have no idea, still posted 4star. Definitely not recommended, not believe? Then try book it.
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
Very comfortable, cheap and interesting place
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2 people find it helpful
E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Friendly service, prices that suit travelers' pockets
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F***h
icon-origin-TRAVELOKA
5.8
/10
Reviewed 56 week(s) ago
The first morning I checked into this hotel..the hotel environment was ok..just the elevator was hot, no aircon and the push button to open it was broken. The water filter outside the room was broken. When I entered the room, I couldn't get in with the card to switch on the aircon and the lights, I had to go to the counter to let them know and wait for the technician to come in 5 minutes..the TV table was wet, not wiped dry, the sheets were not clean, there were dirty rust stains..the wooden walls were torn, there was no closet to put clothes in.
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D***y
icon-origin-TRAVELOKA
7.5
/10
Reviewed 73 week(s) ago
Old hotel, friendly and enthusiastic staff, interesting experience when exploring the surrounding area by walking, however the cleaning service is not good maybe because the hotel is too big.
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A***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 78 week(s) ago
Just come here once. Far from everywhere. Dirty. Unfriendly staff. Wifi in some rooms can't connect.
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1 people find it helpful
Dzulkefli
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Feel more comfortable and close to the Melaka city area
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 93 week(s) ago
Very dirty. Lots of hair in the bedroom. Dirty toilet. Parking is easy but a bit scary.
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MALINA R.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 104 week(s) ago
Check in takes a long time.. the room is ok but the bathroom is not cleaned.. the parking lot is not good, dark and dirty..
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1 people find it helpful
Hannan D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 106 week(s) ago
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Anggraeny C.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 130 week(s) ago
Location is good. Room condition is average However room was not cleaned, water was not replaced. We asked for water & coffee, only given half due stock ran out.
Find this review helpful?
Hasri
icon-origin-TRAVELOKA
5.8
/10
Reviewed 135 week(s) ago
He said he came at 4:00 pm and the room was full, many queued to enter the room, some had been waiting since 3:30 pm, the reason was that the room was full, there were customers who wanted to extend the time, they had to wait until 6 pm, they still couldn't get in, we went out first and searched. surau, at 10.30pm I was only able to enter the room, the bathroom was really dirty, clogged and smelly, but I still slept there, because I was tired, we already checked out early in the morning, I couldn't stand it, the service was really bad. I'm not sure if it's the same day or the other days, one more worker at the counter is enough, we don't have enough workers to clean the room.
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mohamad z. b. l.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Toilet very dirty, sink clogged. Toilet wall and glass got mold and mildew. Bedsheet got marks and yellowish.
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MOHD I. H. B. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 142 week(s) ago
Check in process took some time, dirty bathroom, blanket and others (refer photo). Overall just OK and suitable with the price.
+3
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AHm T. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 153 week(s) ago
Keadaan bilik tidak sesuai dengan taraf hotel 3 bintang, bunyi bising kat luar juga mengganggu jam 2 pagi pun masih dengar bunyi bising maaf 🙏🏼 Mengecewakan, tidak seperti gambar
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Maslina M.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 182 week(s) ago
The hotel doesn't seem to be cleaned, the check-in counter is very slow.. you can only use one lift.. overall it's ok if you want to walk according to the price.
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sulia s.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 183 week(s) ago
Old service. The hotel is a bit spooky and dark. Lots of cockroaches in the room. The mattress makes the body itch.
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Nur I.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 183 week(s) ago
Overall stay 3/5 ⭐. Check in on Sat evening, only 2 trainee attending guest at reception counter. Check in process took about 15 mins due to waiting. RM50 returnable deposit + RM2 heritage fee. Hotel equipped with dining space and separate bar. Pool for kids. Room space ia fair with the price. However, cleanliness can be better. We found 4 dead mini cockroaches on floor in between bed. Bathroom size is fair, clogged sink bowl and dirt all over shower glass door. Provided with 1 soap + mini bottle shampoo. Towel looks old and overly used, best to get it replace sooner as it has became rough and greyish. 2 coffee sachet, 2 mugs and 1 electric kettle provided next to TV. Mattress and pillows however not too bad, it is comfort and good. We have card access issue on next morning before 11am after came back from breakfast. Access card denied, even after we have went down and reported to in charge. For 2nd round, we have called from other vacant room and kudos, staff came up with spare card less than 5mins after 2nd report made. Location wise is nice. Not in front of main road, close to town and many eateries. Thank you.
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+5
2 people find it helpful
Kok K. Y.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 197 week(s) ago
The floor like no mop, the corridor is dirty, the car parking is dark when check in and only 1 lift function.
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SYAWANA B. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 198 week(s) ago
The check-in process takes up to 45 minutes, understaffed, administration is slow, how to sign, have to pay tax again, while the general government tax is free, when I ask the staff, no satisfaction answer, air conditioner is noisy, toilet is dirty, the floor is crusty, the elevator is the same, I want to check out and ask for a bill from the staff, the process is slow. It's strange that it should be mandatory for every customer who comes, I just asked to do it. The best thing is that there is only a swimming pool for children. Overall frustrating..
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3 people find it helpful
Number of reviews per page
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40

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Exterior 4 Temasek Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Temasek Hotel

Traveloka (733)
Other sources (57)
8.1
Very Good
From 733 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.5

Location

8.0

Service and Facilites

7.8

People often mention about Temasek Hotel
All
Ambiance (5)
Room Space (4)
Soundproof (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Temasek Hotel

Number of reviews per page
20
40
Customer reviews
L***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 32 week(s) ago
Crocroach near bed, found use men socks behind windows curtains, broken head board, water heater not heat. Have no idea, still posted 4star. Definitely not recommended, not believe? Then try book it.
Find this review helpful?
A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
Very comfortable, cheap and interesting place
Translated by Google Icon
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2 people find it helpful
E***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Friendly service, prices that suit travelers' pockets
Translated by Google Icon
See original
Find this review helpful?
F***h
icon-origin-TRAVELOKA
5.8
/10
Reviewed 56 week(s) ago
The first morning I checked into this hotel..the hotel environment was ok..just the elevator was hot, no aircon and the push button to open it was broken. The water filter outside the room was broken. When I entered the room, I couldn't get in with the card to switch on the aircon and the lights, I had to go to the counter to let them know and wait for the technician to come in 5 minutes..the TV table was wet, not wiped dry, the sheets were not clean, there were dirty rust stains..the wooden walls were torn, there was no closet to put clothes in.
Read More
Translated by Google Icon
See original
Find this review helpful?
D***y
icon-origin-TRAVELOKA
7.5
/10
Reviewed 73 week(s) ago
Old hotel, friendly and enthusiastic staff, interesting experience when exploring the surrounding area by walking, however the cleaning service is not good maybe because the hotel is too big.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
5.9
/10
Reviewed 78 week(s) ago
Just come here once. Far from everywhere. Dirty. Unfriendly staff. Wifi in some rooms can't connect.
Translated by Google Icon
See original
1 people find it helpful
Dzulkefli
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 87 week(s) ago
Feel more comfortable and close to the Melaka city area
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Find this review helpful?
M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
5.6
/10
Reviewed 93 week(s) ago
Very dirty. Lots of hair in the bedroom. Dirty toilet. Parking is easy but a bit scary.
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Find this review helpful?
Profile Picture
MALINA R.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 104 week(s) ago
Check in takes a long time.. the room is ok but the bathroom is not cleaned.. the parking lot is not good, dark and dirty..
Translated by Google Icon
See original
1 people find it helpful
Hannan D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 106 week(s) ago
𝐀𝐀𝐀𝐀𝐀𝐀𝐀
Translated by Google Icon
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Find this review helpful?
Profile Picture
Anggraeny C.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 130 week(s) ago
Location is good. Room condition is average However room was not cleaned, water was not replaced. We asked for water & coffee, only given half due stock ran out.
Find this review helpful?
Hasri
icon-origin-TRAVELOKA
5.8
/10
Reviewed 135 week(s) ago
He said he came at 4:00 pm and the room was full, many queued to enter the room, some had been waiting since 3:30 pm, the reason was that the room was full, there were customers who wanted to extend the time, they had to wait until 6 pm, they still couldn't get in, we went out first and searched. surau, at 10.30pm I was only able to enter the room, the bathroom was really dirty, clogged and smelly, but I still slept there, because I was tired, we already checked out early in the morning, I couldn't stand it, the service was really bad. I'm not sure if it's the same day or the other days, one more worker at the counter is enough, we don't have enough workers to clean the room.
Read More
Translated by Google Icon
See original
Find this review helpful?
mohamad z. b. l.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 140 week(s) ago
Toilet very dirty, sink clogged. Toilet wall and glass got mold and mildew. Bedsheet got marks and yellowish.
Find this review helpful?
MOHD I. H. B. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 142 week(s) ago
Check in process took some time, dirty bathroom, blanket and others (refer photo). Overall just OK and suitable with the price.
+3
Find this review helpful?
AHm T. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 153 week(s) ago
Keadaan bilik tidak sesuai dengan taraf hotel 3 bintang, bunyi bising kat luar juga mengganggu jam 2 pagi pun masih dengar bunyi bising maaf 🙏🏼 Mengecewakan, tidak seperti gambar
Find this review helpful?
Maslina M.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 182 week(s) ago
The hotel doesn't seem to be cleaned, the check-in counter is very slow.. you can only use one lift.. overall it's ok if you want to walk according to the price.
Translated by Google Icon
See original
Find this review helpful?
sulia s.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 183 week(s) ago
Old service. The hotel is a bit spooky and dark. Lots of cockroaches in the room. The mattress makes the body itch.
Translated by Google Icon
See original
Find this review helpful?
Nur I.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 183 week(s) ago
Overall stay 3/5 ⭐. Check in on Sat evening, only 2 trainee attending guest at reception counter. Check in process took about 15 mins due to waiting. RM50 returnable deposit + RM2 heritage fee. Hotel equipped with dining space and separate bar. Pool for kids. Room space ia fair with the price. However, cleanliness can be better. We found 4 dead mini cockroaches on floor in between bed. Bathroom size is fair, clogged sink bowl and dirt all over shower glass door. Provided with 1 soap + mini bottle shampoo. Towel looks old and overly used, best to get it replace sooner as it has became rough and greyish. 2 coffee sachet, 2 mugs and 1 electric kettle provided next to TV. Mattress and pillows however not too bad, it is comfort and good. We have card access issue on next morning before 11am after came back from breakfast. Access card denied, even after we have went down and reported to in charge. For 2nd round, we have called from other vacant room and kudos, staff came up with spare card less than 5mins after 2nd report made. Location wise is nice. Not in front of main road, close to town and many eateries. Thank you.
Read More
+5
2 people find it helpful
Kok K. Y.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 197 week(s) ago
The floor like no mop, the corridor is dirty, the car parking is dark when check in and only 1 lift function.
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SYAWANA B. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 198 week(s) ago
The check-in process takes up to 45 minutes, understaffed, administration is slow, how to sign, have to pay tax again, while the general government tax is free, when I ask the staff, no satisfaction answer, air conditioner is noisy, toilet is dirty, the floor is crusty, the elevator is the same, I want to check out and ask for a bill from the staff, the process is slow. It's strange that it should be mandatory for every customer who comes, I just asked to do it. The best thing is that there is only a swimming pool for children. Overall frustrating..
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3 people find it helpful
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