Cinnamon Dhonveli Maldives

Location is amazing, but the hotel struggles to deliver in many fronts. Most things required extra effort, often reminding you that they are pushed to upsell instead of driven to give you a relaxing time. I work in the industry and have given proper feedback to the management team. They are under huge pressure to perform financially and, although they see it, their hands are tight as to what they can do to deliver value. We will not be coming back, given the enormous range of better options in the area.

It's ok for a 4-star. We spoke several times with the front desk manager (Shahin), who was outstanding! However, it feels like he cannot make big changes happen as the hotel is underinvested from the top. Shahin saved the experience -- without him we would have given this place a 2 star max. We reached out to senior management and were totally ignored. This actually explains why the place is unlikely to change in the future. GM is too busy thinking revenue, not experience. He won't get much revenue UNLESS he improves customer experiences.

Awesome stay at Cinnamon Dhonveli. From the meet and greet at the airport Speed boat service to the island Restaurant food amazing Staff friendly and happy keep everywhere spotless We were fortunate to get a room upgrade on arrival Wow a bungalow over the sea Water around them very rough for any swimming Take swimming shoes if you do and you’d need to be a strong swimmer as the current is strong The resort and the people are beautiful A lot of surfing to watch from the bar too that was awesome Be prepared for expensive water sports and trips All in all a fabulous holiday and there send off was so lovely thank you for a fab 5 nights

Got a free upgrade. Nice, safe, and quiet.

Don’t like booking a non-refundable fare and then finding out the only way to get to and from was additional $180 boat fare Needs to be disclosed when booking

Duplex villas could have a hammock. Other than this, everything was great.

This will be my forever holiday destination.. I tell you the staff are most friendly. The beach is amazing. I cant say the activities but it cost a bit. Anyway you walk hard to give yourself the best! I will come here again and again

Everything was great! Especially amazing hospitality :)

Amazing experience for my honeymoon. The food was amazing and the staff was very friendly!

If relaxation and simply enjoying the majesty of God is on your menu, this is the place for you. The paid actors are the beauty of the Indian Ocean that you get to marvel in from the overwater bungalows and the incredible staff. They are so sweet and attentive. Everyone. The bartenders made me "my own" cocktail and the ladies at the spa have been blessed with magical hands. Also, the all inclusive package is a really good value!

Absolutely amazing holiday. All the staff were friendly and helpful. The room was immaculate and had stunning views of the ocean. The food was fantastic, had a great choice and everything seemed fresh. The pasta and noodle station was great! Would recommend to anybody.

An Unforgettable Stay in Paradise We recently had the pleasure of staying at this stunning property in the Maldives, and I can confidently say it was an experience beyond perfection. From the moment we arrived, we were welcomed with warm smiles and exceptional hospitality. The staff went above and beyond to ensure every aspect of our stay was seamless and memorable. The service was truly impeccable. Every request was met with promptness and care, and the staff’s attention to detail was outstanding. Whether it was personalized dining experiences, organizing excursions, or just the daily housekeeping, everything was handled with grace and professionalism. The team made us feel like the most important guests at the resort, catering to our every need.

Property was well looked after, the staff were very friendly, Particularly the team at the dive school. The excursions were brilliant. Food was nice, and the drinks were good. We had bad rain on the first day, and the roof of our room had a small leak. The fridge also wasn’t very cold.

Love the service in this resort.

We loved our stay. It was a beautiful and relaxing experience with the resort. Glad we chose Cinnamon Donvelli.

Stayed from the 19th for a week. We've had the holiday of our life time. Beautiful place and the most important...wonderful people. Especially at the Maakana restaurant ... Thanks to Ash,Lassaan and the rest of the team Can't wait to go back.

I’ve traveled to several different countries as a solo traveler, and I had higher expectations for Maldives. The service was decent. Some of the excursions were a little overpriced. There was a dirty mop smell near entrance where the mini bar was located. I thought housekeeping would have done something about the smell considering it was very strong. The chef at Tex Mex during the morning shift makes great food according to the menu. When I went back in the evening on my last day to purchase the same meal, the Nachos were completely different from what I had in the morning and it was difficult for me to finish the food (didn’t want to waste it). I did inform two staff members at the restaurant and the waiter asked if I wanted another one and I told her it would still come out the same because of the chef who’s cooking the meal. So all in all I paid for a meal I didn’t enjoy. This was the case for the items in the mini freezer, when I arrived I was told that the drinks in the freezer were complementary. When I went to grab a drink that turned out to be alcohol, I took a sip and it wasn’t good so I disposed the rest of the drink and I told the housekeeper this and I was still charged. In that same freezer I found something that appeared to look like mold on two of the alcohol bottles, and that could have contributed to the dirty mop smell I smelled around that area. I wasn’t aware that I was suppose to get VIP amenities during my stay, it sure didn’t feel like a VIP stay.

Very relaxing. Most staff very nice and accommodating. A few weren’t as friendly. I also noticed they allow garbage to float in the ocean around the shore, which bothered me, but apparently not them. Styrofoam, glass, plastic, wrappers, chips containers, etc. also looked like sewage leaking into water big time along one side of beach. Room also wasn’t too clean and had a lot of bugs. Bedding also smelled a little like previous guests sweat. But what to expect when it’s an island?! Food was amazing! All you could want and more. Very relaxing vibe overall. Thankful there was no loud, blaring music or rowdiness. Felt safe and comfortable. Would recommend!

I like beach the staff my room was amazing. The only thing is I need to get dining times I didn’t ask that question

The whole All-Inclusive experience was incomparable! The Resort location and the Cinnamon staff were both perfect, I had an incredible time! Nasa at Reception helped arrange transport for me to Malé, so I could get the city experience in Maldives, as well as the Island. I will never forget my 30th birthday experience in the Water Bungalow!