Ana y Jose Tulum Hotel & Spa

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9.0
Exceptional
240 reviews

What Guests Say About Their Stay

Kevin

10.0
/ 10
Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.

Trevor

10.0
/ 10
Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.

Robert

10.0
/ 10
Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
In the Area
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Carretera Tulum Boca Paila Km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Ana y Jose Tulum Hotel & Spa is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ana y Jose Tulum Hotel & Spa

Carretera Tulum Boca Paila Km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
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Lobby Ana y Jose Tulum Hotel & Spa
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Discover More About Ana y Jose Tulum Hotel & Spa

General
In Tulum (Zona Hotelera)

Location
With a stay at Ana y Jose Tulum Hotel & Spa in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 2.2 mi (3.5 km) from Tulum National Park and 3.6 mi (5.8 km) from Playa Paraiso.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Tulum Beach - 0.1 km / 0.1 mi
Ven a la Luz Sculpture - 0.6 km / 0.4 mi
SFER IK - 2.7 km / 1.7 mi
Jaguar Park - 3.4 km / 2.1 mi
Sian Ka'an Biosphere Reserve - 3.5 km / 2.1 mi
Tulum National Park - 3.6 km / 2.2 mi
Acceso al Parque Jaguar - 3.6 km / 2.3 mi
Jaguar Viewpoint Tulum - 3.6 km / 2.3 mi
Las Palmas Public Beach - 5 km / 3.1 mi
Hunab Lifestyle Center - 5.7 km / 3.5 mi
Playa Paraiso - 5.8 km / 3.6 mi
Playa Akun - 6.5 km / 4.1 mi
Holistika Art Walk - 7.5 km / 4.7 mi
Beach - 8 km / 5 mi
Dos Aguas Park - 8.1 km / 5 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 45.8 km / 28.5 mi
Cancun Intl. Airport (CUN) - 123.9 km / 77 mi

Facilities
Treat yourself with massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This hotel has 1507 square feet (140 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Enjoy international cuisine at Ana’s Kitchen, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 32 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

All facilities in Ana y Jose Tulum Hotel & Spa

Swimming Pool Ana y Jose Tulum Hotel & Spa
Swimming Pool
Entertainment Facility Ana y Jose Tulum Hotel & Spa
Entertainment Facility
Fitness Center Ana y Jose Tulum Hotel & Spa
Fitness Center
Functional Hall Ana y Jose Tulum Hotel & Spa
Functional Hall
Common Space Ana y Jose Tulum Hotel & Spa
Common Space

Family-friendly Facilities

  • Kids club
  • Toys
  • Children games

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Wine release events
  • Wine tasting room
  • Beach umbrella
  • Spa
  • Garden
  • Beach towel
  • Shops
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

General

  • Rooftop terrace
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ana y Jose Tulum Hotel & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Parties and events are allowed on site
  • Long-term renters welcome
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ana y Jose Tulum Hotel & Spa
32
Number of floors in Ana y Jose Tulum Hotel & Spa
2
Another facilities in Ana y Jose Tulum Hotel & Spa
Kids club, Toys, Children games, Romantic proposal packages, Outdoor pool

Frequently asked question in Ana y Jose Tulum Hotel & Spa

What are available facilities at Ana y Jose Tulum Hotel & Spa?
There are top facilites at Ana y Jose Tulum Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ana y Jose Tulum Hotel & Spa?
The standard check-in time at Ana y Jose Tulum Hotel & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Ana y Jose Tulum Hotel & Spa provide breakfast?
Yes, Ana y Jose Tulum Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ana y Jose Tulum Hotel & Spa?
Ana y Jose Tulum Hotel & Spa is a 4.5-star hotel.
How many floors does Ana y Jose Tulum Hotel & Spa have?
Ana y Jose Tulum Hotel & Spa has 2 floors.
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More Reviews from Other Guests in Ana y Jose Tulum Hotel & Spa

9.0
Exceptional
From 240 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

9.0

Service and Facilites

9.2

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Traveler Reviews Ana y Jose Tulum Hotel & Spa

Number of reviews per page
20
40
Top reviews
Mariam
icon-with Children
with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a boutique hotel. It is very clean.There are quite a few rooms however there is only 1 pool with 4-5 daybeds. This would not be an issue if the beach was clean and water swimmable however when we stayed it wasn’t the case. I understand staff can’t do much about the beach cleanliness but there could be additional daybeds to cater to more guests in situations when beach is not usable.
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Enoc
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great
Gabriela
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Places in a Good Location, but it’s really really dated the rooms are old the food is mediocre The air conditioning was leaking and they had no screens on the sliding patio doors if your looking for something overpriced for what it is this would be a good place to stay it’s worth $ 100 usd a night because it’s on the beach the staff is nice But they charge double or triple that if you don’t like old and warn out damp rooms I would not recommend 2 stars only
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Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean room + amazing service! Breakfast menu was delicious and Fresh, and they even got us fresh coconuts straight from the trees. 10/10 would recommend.
Milton
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Amazing room. Clean and excellent staff.
Paulina
icon-Family
Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice, clean and friendly personal.
Trevor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Absolutely beautiful stay. Ana y José is a stunning resort with incredible design and décor — our room was perfect and felt both luxurious and relaxed. The staff were outstanding, warm, and attentive throughout our stay. Facilities were excellent, the food was fantastic, and the beachfront location is truly beautiful. The only minor drawbacks were that hot water was a bit hit-and-miss, and at night you could hear music from a nearby resort down the beach. That said, these were small issues in an otherwise amazing experience. We would absolutely love to return.
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Danny
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The beach in front of this hotel was super dirty with seaweed while the rest of hotels beach properties were clean.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great location. Spacious, clean rooms (not ocean view—those rooms are quite small). Friendly staff, but slow service and often inaccurate (food and beverage). Good value.
shahram
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

It was OK
Nawal
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful place good service
Sulagna
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Everything was great!
Manuel
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good porquekwh me gustó porque why
Dagmar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was our second visit, and we are still happy to come here. They even remembered us, from last time, which makes you feeling home. Everything is always nice from service thru the people.
Vilma
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very wonderful stay thank you for everything
Maksim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We enjoy our stay.
Pedro
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
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Chamil
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
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Ivan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
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Brenda Roberta
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
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Number of reviews per page
20
40

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Exterior 4 Ana y Jose Tulum Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.