Andreas Tulum Hotel

Hotels
6.0
/10
Pleasant
108 reviews

What Guests Say About Their Stay

Marysol

10.0
/ 10
The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay

Verified traveler

10.0
/ 10
Hotel was good. Great location infront of the archeological area of tulum. Had to stay an extra night and the second rooms was good as well.

David

10.0
/ 10
Great coffee. Good location. Room was quiet and air conditioning almost silent. Would definitely stay again.
In the Area
See Map
Av. Ruinas de Tulum, #24, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Read More
Restaurant
Parking
WiFi
Staying at Andreas Tulum Hotel is a good choice when you are visiting Tulum.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Andreas Tulum Hotel

Av. Ruinas de Tulum, #24, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More Places
Exterior Andreas Tulum Hotel
Exterior 2 Andreas Tulum Hotel

Discover More About Andreas Tulum Hotel

General


Near Tulum Mayan Ruins

Location


With a stay at Andreas Tulum Hotel in Tulum, you'll be in a national park, a 3-minute walk from Tulum National Park and 7 minutes by foot from Tulum Mayan Ruins. This hotel is 4.6 mi (7.3 km) from Tulum Beach and 9.2 mi (14.8 km) from Xel-Há Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Jaguar Park - 0.1 km / 0.1 mi
Tulum National Park - 0.2 km / 0.2 mi
Tulum Tower - 0.3 km / 0.2 mi
Tulum Mayan Ruins - 0.6 km / 0.4 mi
Temple of the Frescoes - 1.2 km / 0.7 mi
Casa del Cenote - 1.2 km / 0.8 mi
Playa Ruinas - 1.2 km / 0.8 mi
Temple of the Descending God - 1.2 km / 0.8 mi
Área de Protección de Flora y Fauna Jaguar - 1.4 km / 0.9 mi
Regional Museum of the Eastern Coast - 1.7 km / 1.1 mi
Tulum Beer Spa - 2.1 km / 1.3 mi
Tulum Letters - 2.1 km / 1.3 mi
Playa Paraiso - 2.2 km / 1.4 mi
Las Palmas Public Beach - 2.7 km / 1.7 mi
Hunab Lifestyle Center - 2.9 km / 1.8 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 45.9 km / 28.5 mi
Cancun Intl. Airport (CUN) - 115.1 km / 71.5 mi

The preferred airport for Andreas Tulum Hotel is Cancun Intl. Airport (CUN).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Andrea´s, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 16 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Andreas Tulum Hotel

Entertainment Facility Andreas Tulum Hotel
Entertainment Facility
Common Space Andreas Tulum Hotel
Common Space
Accommodation Services Andreas Tulum Hotel
Accommodation Services
Exterior Andreas Tulum Hotel
Exterior
Others Andreas Tulum Hotel
Others

Hotel Services

  • Newspaper in lobby
  • Express check-in
  • Welcoming drinks
  • Luggage storage
  • Express check-out

Transportation

  • Bus/truck parking
  • Limited parking
  • Airport transfer

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Andreas Tulum Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
Read All

General Information

Popular Facilities
Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Andreas Tulum Hotel
16
Number of floors in Andreas Tulum Hotel
2
Another facilities in Andreas Tulum Hotel
Newspaper in lobby, Express check-in, Welcoming drinks, Luggage storage, Express check-out

Frequently asked question in Andreas Tulum Hotel

What are available facilities at Andreas Tulum Hotel?
There are top facilites at Andreas Tulum Hotel such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Andreas Tulum Hotel?
The standard check-in time at Andreas Tulum Hotel is starting from 15:00 - 21:00 while the latest check-out time is at Before 12:00
Does Andreas Tulum Hotel provide breakfast?
Yes, Andreas Tulum Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Andreas Tulum Hotel?
Andreas Tulum Hotel is a 3.0-star hotel.
How many floors does Andreas Tulum Hotel have?
Andreas Tulum Hotel has 2 floors.
See All

More Reviews from Other Guests in Andreas Tulum Hotel

6.0
Pleasant
From 108 reviews
Cleanliness

6.8

Room Comfort

6.2

Location

7.4

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andreas Tulum Hotel

Number of reviews per page
20
40
Top reviews
Marysol
icon-Leisure
Leisure
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay
john
icon-Leisure
Leisure
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

all good. no issues. checked in after 10pm. staff was accommodating…
Tyan
icon-with Partner
with Partner
2.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor
Read More
Verified traveler
2.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3. I would rate it a .3. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

The location is excellent, however the rooms are basic and we didn't have hot water in room 1. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises.
Read More
Verified traveler
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Hotel was good. Great location infront of the archeological area of tulum. Had to stay an extra night and the second rooms was good as well.
Gage
icon-Family
Family
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Enjoyed my stay!
Wai Yin
icon-Family
Family
6.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Rooms are small and basic but given the location just next to the entrance of Tulum Mayan ruins which makes it a good deal
Verified traveler
8.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The electric went out the first night for several hours but was fixed pretty quickly. The safe in my first room didn't work, so they switched my rooms & the TV was tiny (but I didn't use it). The shower flooded the bathroom floor, after mentioning to management, they seemed to have unblocked the drain enough by the next day. The bicycles are a bit old. First ones tires went flat, second, the chain kept falling off & they required me to leave driving license in exchange ( even though they had all my card info from check in). House cleaning were great, always clean towels for me & the staff very nice ~ overall a good stay, although a little off the beaten path.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Great coffee. Good location. Room was quiet and air conditioning almost silent. Would definitely stay again.
AJ
2.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

The room I stayed in got zero light, which is the opposite of what you want when you're visiting paradise. It smelled like mildew and sewage in the room despite visually appearing clean. They would start blasting music around 8am right outside the door. With walls so thin it sounded like there was a speaker inside the room. Half of the staff I interacted with was pleasant, and the other half extremely rude. It was so inexpensive though, 207$ for 6 nights, so I guess you get what you pay for. I spent as little time as possible in the room but after being in the sun all day it was rough not to come back and take a little nap between daytime activities and going out at night. I loved Tulum, I will absolutely be back, it was magical. However, I won't ever stay in this hotel again.
Read More
Verified traveler
4.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

Staff were rude & unhelpful. The room was clean enough however sheets didn't feel fully clean & water in the shower didn't go to hot, only luke warm. If the staff had been friendly & helpful I would have overlooked the no hot water & medium clean sheets. Just seemed they were only interested in money & no service.
Verified traveler
8.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

The accommodations are basic/comfortable with not many frills, but the staff is friendly, we felt safe, and they serve a nice breakfast for a reasonable price. Access to the central Talum for dining (short cab ride), and the beaches is very good. It is right across the street from the Talum ruins entrance so it is quite convenient if are doing a ruins tour. Best to bring cash (Pesos) since they do not accept credit cards. You can not pre-pay your hotel through Expedia - only reserve. We enjoyed our one night stay.
Read More
Verified traveler
2.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

The place is in need of a complete rehab. There was a bad smell in the stairwell as well as the bathroom. Also, they have a very bad customer service. It is inexpensive but not worth it.
BC
8.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Very charming hotel for those comfortable with modest accommodations. We very much enjoyed our stay, especially because of the very friendly staff. Location was fantastic! Just a five minute bike ride from the Tulum ruins and 10 minutes from the incredible Tulum beach. The hotel provided us with free bicycles.
Verified traveler
8.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Good location for short stay in Tulum, great value and clean rooms.
Michael
8.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

Close to the Tulum, far from everything else. Nice restaurant with expensive food. Overall better than expected for a Mexican budget hotel.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 518 week(s) ago

Hotels.com verified review

Good location, walking distance to attractions
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

We were ok with the hotel and room we had for the price we paid. We were upset when we arrived and told cash and No Credit Card as we were not aware of this! We were in Tulum to see the ruins and beach and this hotel is the Closest one to the ruins so was very convenient and also to the beach area . Hotel was good.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Andreas Tulum Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.0
Pleasant
From 108 reviews
Cleanliness

6.8

Room Comfort

6.2

Location

7.4

Service and Facilites

6.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Andreas Tulum Hotel

Number of reviews per page
20
40
Top reviews
Marysol
icon-Leisure
Leisure
10.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay
john
icon-Leisure
Leisure
10.0
/10
Reviewed 229 week(s) ago

Expedia Group verified review

all good. no issues. checked in after 10pm. staff was accommodating…
Tyan
icon-with Partner
with Partner
2.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Worst experience. Booked two nights at a discount given online by hotels.com and after arriving at the hotel. They did not want to honour the deal and cancelled my booking. However, it was not reflected on my booking that it was cancelled. Called booking.com and they did not offer help. Sent me back to the same hotel expecting me to pay the original high price. Lady at the counter was super unhelpful and gave no assistance. Very very poor
Read More
Verified traveler
2.0
/10
Reviewed 391 week(s) ago

Expedia Group verified review

Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet paper. Large step up and down to get into bathroom. Unattractive room. Expedia rated it as a 3. I would rate it a .3. The toilet wouldn’t flush. It is across the street from ruins and the staff was fine. But would definitely not recommend it.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 418 week(s) ago

Hotels.com verified review

We have stayed at Andrea's three times before this trip, so you know we have had good experiences in the past. This trip was a little worse than normal. We had no hot water, and almost no water pressure, for the four days we were there. We like to ride our bikes to the beach early in the morning (around 8 a.m.) but on this trip we had to turn our keys in to the desk every night between 7 and 9 p.m. so employees could ride them home from work. They often did not return to work the next morning until after 9 a.m. so no early rides to the beach. There were approximately 15 bicycles parked at the bike racks but there we no keys for most of them, or they were broke down with flat tires or something else. For the time we were there only two bikes were operating and available to use. Wi-Fi was a bit weak in the room but we have Mexico coverage on our own plan so just used our phone as a Personal Hotspot. But as always, the coffee was great, food was OK, and the location is about as good as it gets for us.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 436 week(s) ago

Hotels.com verified review

The location is excellent, however the rooms are basic and we didn't have hot water in room 1. It's an easy walk from the hotel to the ruins of Tulum. At night all the shops close, so to get anything you have to buy from Andrés or go into central Tulum. The hotel is close to a few cenotes which is good. Expect to be woken up around 7am as the area prepares for tours by playing music and loud noises.
Read More
Verified traveler
10.0
/10
Reviewed 439 week(s) ago

Expedia Group verified review

Hotel was good. Great location infront of the archeological area of tulum. Had to stay an extra night and the second rooms was good as well.
Gage
icon-Family
Family
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Enjoyed my stay!
Wai Yin
icon-Family
Family
6.0
/10
Reviewed 476 week(s) ago

Hotels.com verified review

Rooms are small and basic but given the location just next to the entrance of Tulum Mayan ruins which makes it a good deal
Verified traveler
8.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

The electric went out the first night for several hours but was fixed pretty quickly. The safe in my first room didn't work, so they switched my rooms & the TV was tiny (but I didn't use it). The shower flooded the bathroom floor, after mentioning to management, they seemed to have unblocked the drain enough by the next day. The bicycles are a bit old. First ones tires went flat, second, the chain kept falling off & they required me to leave driving license in exchange ( even though they had all my card info from check in). House cleaning were great, always clean towels for me & the staff very nice ~ overall a good stay, although a little off the beaten path.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

Great coffee. Good location. Room was quiet and air conditioning almost silent. Would definitely stay again.
AJ
2.0
/10
Reviewed 485 week(s) ago

Expedia Group verified review

The room I stayed in got zero light, which is the opposite of what you want when you're visiting paradise. It smelled like mildew and sewage in the room despite visually appearing clean. They would start blasting music around 8am right outside the door. With walls so thin it sounded like there was a speaker inside the room. Half of the staff I interacted with was pleasant, and the other half extremely rude. It was so inexpensive though, 207$ for 6 nights, so I guess you get what you pay for. I spent as little time as possible in the room but after being in the sun all day it was rough not to come back and take a little nap between daytime activities and going out at night. I loved Tulum, I will absolutely be back, it was magical. However, I won't ever stay in this hotel again.
Read More
Verified traveler
4.0
/10
Reviewed 490 week(s) ago

Expedia Group verified review

Staff were rude & unhelpful. The room was clean enough however sheets didn't feel fully clean & water in the shower didn't go to hot, only luke warm. If the staff had been friendly & helpful I would have overlooked the no hot water & medium clean sheets. Just seemed they were only interested in money & no service.
Verified traveler
8.0
/10
Reviewed 492 week(s) ago

Expedia Group verified review

The accommodations are basic/comfortable with not many frills, but the staff is friendly, we felt safe, and they serve a nice breakfast for a reasonable price. Access to the central Talum for dining (short cab ride), and the beaches is very good. It is right across the street from the Talum ruins entrance so it is quite convenient if are doing a ruins tour. Best to bring cash (Pesos) since they do not accept credit cards. You can not pre-pay your hotel through Expedia - only reserve. We enjoyed our one night stay.
Read More
Verified traveler
2.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

The place is in need of a complete rehab. There was a bad smell in the stairwell as well as the bathroom. Also, they have a very bad customer service. It is inexpensive but not worth it.
BC
8.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

Very charming hotel for those comfortable with modest accommodations. We very much enjoyed our stay, especially because of the very friendly staff. Location was fantastic! Just a five minute bike ride from the Tulum ruins and 10 minutes from the incredible Tulum beach. The hotel provided us with free bicycles.
Verified traveler
8.0
/10
Reviewed 496 week(s) ago

Expedia Group verified review

Good location for short stay in Tulum, great value and clean rooms.
Michael
8.0
/10
Reviewed 509 week(s) ago

Hotels.com verified review

Close to the Tulum, far from everything else. Nice restaurant with expensive food. Overall better than expected for a Mexican budget hotel.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 518 week(s) ago

Hotels.com verified review

Good location, walking distance to attractions
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 540 week(s) ago

Hotels.com verified review

We were ok with the hotel and room we had for the price we paid. We were upset when we arrived and told cash and No Credit Card as we were not aware of this! We were in Tulum to see the ruins and beach and this hotel is the Closest one to the ruins so was very convenient and also to the beach area . Hotel was good.
Number of reviews per page
20
40