Cala de Mar Resort & Spa Ixtapa

Hotels
9.6
/10
Exceptional
594 reviews

What Guests Say About Their Stay

Jose Garcia

10.0
/ 10
From the first day to the last day, everything was top notch. The room always clean. Staff was very attentive, Very polite and treated you amazing. Every request was met. The restaurants were all great and food was exquisite. Definitely a five star resort

Kristen

10.0
/ 10
The most amazing resort! The rooms, the property, the amenities, the staff.... all amazing

Michael

10.0
/ 10
View, location, very comfortable and spacious. Staff was excellent, food was fair, but atmosphere made it an amazing venue
In the Area
See Map
Paseo Punta Ixtapa S/N Zona Hotelera II, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Cala de Mar Resort & Spa Ixtapa is located in area / city Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cala de Mar Resort & Spa Ixtapa

Paseo Punta Ixtapa S/N Zona Hotelera II, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Exterior Cala de Mar Resort & Spa Ixtapa
Exterior 2 Cala de Mar Resort & Spa Ixtapa

Discover More About Cala de Mar Resort & Spa Ixtapa

General


Near Cocodrilario

Location


With a stay at Cala de Mar Resort & Spa Ixtapa in Ixtapa, you'll be next to a golf course, within a 10-minute drive of El Palmar Beach and Marina Ixtapa Golf Club. This family-friendly hotel is 7.8 mi (12.5 km) from Zihuatanejo Bay and 9.9 mi (16 km) from La Ropa Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Quieta Beach - 1.4 km / 0.8 mi
Sacrificio Beach - 1.7 km / 1 mi
Playa Azul Grand - 1.8 km / 1.1 mi
Cocodrilario - 2.4 km / 1.5 mi
Linda Beach - 2.6 km / 1.6 mi
Marina Ixtapa Golf Club - 3.2 km / 2 mi
Marina Ixtapa - 3.3 km / 2.1 mi
Aztlan Ecological Park - 3.4 km / 2.1 mi
Delfiniti - 4.3 km / 2.7 mi
Magic World Aquatic Park - 4.5 km / 2.8 mi
El Palmar Beach - 4.5 km / 2.8 mi
Magic World Aquapark - 4.9 km / 3 mi
Vista Hermosa Beach - 6.8 km / 4.2 mi
Ixtapa Golf Course - 7.8 km / 4.9 mi
Zihuatanejo Bay - 12.5 km / 7.8 mi

The preferred airport for Cala de Mar Resort & Spa Ixtapa is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 23 km / 14.3 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 19 kilometers.

Business Facilities


Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Ixtapa? This hotel has 982 square feet (91 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Grab a bite at Las Rocas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 7:30 AM to noon for a fee.

Rooms


Treat yourself to a stay in one of the 54 guestrooms, featuring private plunge pools and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished lanais. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

All facilities in Cala de Mar Resort & Spa Ixtapa

Bar, Cafe and Lounge Cala de Mar Resort & Spa Ixtapa
Bar, Cafe and Lounge
Swimming Pool Cala de Mar Resort & Spa Ixtapa
Swimming Pool
Entertainment Facility Cala de Mar Resort & Spa Ixtapa
Entertainment Facility
Fitness Center Cala de Mar Resort & Spa Ixtapa
Fitness Center
Functional Hall Cala de Mar Resort & Spa Ixtapa
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Spa
  • Garden
  • Fitness center
  • Picnic area
  • Shops
  • Library
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Computer station

Accessibilty

  • Accessible parking
  • Disabled access friendly

Public Facilities

  • Elevator
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon

Sports and Recreations

  • Golf cart
  • Jet ski

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cala de Mar Resort & Spa Ixtapa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
08:00 - 18:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are required to contact the property to make check-in arrangements.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 08:00 - 18:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cala de Mar Resort & Spa Ixtapa
54
Number of floors in Cala de Mar Resort & Spa Ixtapa
7
Another facilities in Cala de Mar Resort & Spa Ixtapa
Romantic proposal packages, Outdoor pool, Spa, Garden, Fitness center

Frequently asked question in Cala de Mar Resort & Spa Ixtapa

What are available facilities at Cala de Mar Resort & Spa Ixtapa?
There are top facilites at Cala de Mar Resort & Spa Ixtapa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cala de Mar Resort & Spa Ixtapa?
The standard check-in time at Cala de Mar Resort & Spa Ixtapa is starting from 08:00 - 18:00 while the latest check-out time is at Before 12:00
Does Cala de Mar Resort & Spa Ixtapa provide breakfast?
Yes, Cala de Mar Resort & Spa Ixtapa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cala de Mar Resort & Spa Ixtapa?
Cala de Mar Resort & Spa Ixtapa is a 5.0-star hotel.
How many floors does Cala de Mar Resort & Spa Ixtapa have?
Cala de Mar Resort & Spa Ixtapa has 7 floors.
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More Reviews from Other Guests in Cala de Mar Resort & Spa Ixtapa

9.6
Exceptional
From 594 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cala de Mar Resort & Spa Ixtapa

Number of reviews per page
20
40
Top reviews
IRENE
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very relaxing, especially the view and pool
Jose Garcia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

From the first day to the last day, everything was top notch. The room always clean. Staff was very attentive, Very polite and treated you amazing. Every request was met. The restaurants were all great and food was exquisite. Definitely a five star resort
Kristen
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The most amazing resort! The rooms, the property, the amenities, the staff.... all amazing
Carmen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We just finished our stay at Cala de Mar. The positives were the property itself (the location, the design of the building, the layout of the suite, the patio, the plunge pool, and the incredible views from every part of the hotel [even the gym!]) and the amazing staff (the response to requests was speedy quick and each staff member was very friendly, kind, and helpful). The negatives were the supplementary costs. My husband and our four friends all felt that the cost for food and beverages far exceeded the quality that was provided. We thought that either the quality and variety of food options would need to significantly improve to justify the cost, or the pricing would have to drop by at least half to justify what was being offered. The pricing of food items was a lot higher than what we pay for comparable items in the US or Canada. Our American friends also noted that they spent the equivalent of $70 USD for a tube of sunscreen at the resort (?). The pricing of the return airport transfer was also way overpriced. We were quoted 6400 pesos for that service, which comes out to $500 CND (!). Our friends signed up to use that service only to discover that they were put into a regular cab at the airport and were sent on their way. A regular cab should only cost 600 pesos (about $47 CND) each way. So it should have been 1200 pesos for a return service in a regular cab. Rectifying these elements would definitely push this property’s rating up to a guaranteed 5 stars.
Read More
Suzane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a beautiful hotel and a beautiful location. Staff was amazing and very helpful. We did have a few issues of which management and the personal assistant fixed right away. There were some issue with the plunge pool and it emptied out three days in a row, but each time I was able to get them to fix it before we even need to use it. There was also a leak in the bathroom, which was quite substantial at one . but was at the end of our state and was resolved before we left. one item that could not be fixed and just a note for fellow travelers room number 18 beautiful Hirsch floor however you will hear pump noise for about 9 AM to 7 PM from the main pool pump which is below. Not ideal by any means, especially if you’re out on the balcony. Also, the plunge pool in room 18 is not in the sun although it’s always warm outside so it was very refreshing to literally get in and out the food at the restaurant was great a good variety the smoothies and the wellness shots were my favorite. This is a great place to stay if you want to be away from it all. Proximity to play Linda is walkable or rideable on bicycles, but not if you don’t wanna sweat getting there. Ixtapa and zihua are both pretty close for shopping and eating. Zihua is a $15-$20 cab ride each way, but definitely worth it to spend there for the day. We will definitely come back here in the future.
Read More
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful place!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

View, location, very comfortable and spacious. Staff was excellent, food was fair, but atmosphere made it an amazing venue
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We totally recommend this hotel this is 10 of 10 , we enjoyed our honeymoon , the service is the best, all the staff are very kind, this one of the hotels that we never think about to come back Our stayed was amazing.
MICHAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is the best Hotel/Resort I ever have had the pleasure to stay and enjoy. It felt like home. You get the impression you have the place to yourself. This is by design. Absolutely stunning beauty throughout the resort. The staff is incredible, helpful, knowledgeable and so nice. The 1st words spoken to me as I exited my taxi were, "Welcome home Mr. Brenner." We were home and we will be back. 5 STARS. Put this on your bucket list folks. You won't regret it.
Read More
Juan Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was one of the best experiences i have ever had. Lost fir words
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

This place is amazing! In the mountains very peaceful.
Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We enjoyed everything at Cala de Mar. It was so relaxing, the staff was amazing, they helped us with all our questions about activities and tours. We can’t wait to go back!
Maria de la Luz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent
Maria de la Luz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very good
Sofía García
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Loooo máximo de lugar!!! Queremos regresar prontisisiisisimo
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is a stellar resort. From the breathtaking setting to the impeccable service a true luxury stay. The dining at the resort is delicious and they will cater to all your needs. Can’t wait to go back!
jacobo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

the best hotel ever
Gunther
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This hotel really is something special. Beautifully designed and maintained property, built against a cliff-side with crashing surf right below. Breathtaking ocean views from every room. Private sun deck and plunge pool in room. Friendly and professional staff make you feel immediately welcome and look after your every need. Excellent restaurants and spa on site. Even the gym is spotless with a fantastic view. Would strongly recommend to the discerning traveller looking for something a little more classy.
Read More
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Muy buen lugar para desconectar y pasar un buen rato en pareja
julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

My stay at Cala de Mar in Ixtapa was truly fantastic. The room was stunning, featuring a private jacuzzi with breathtaking views, creating the perfect spot to unwind. The hotel was impeccably clean, and the staff was warm and attentive, making the experience even more enjoyable. While the hotel is exceptional, a few improvements could elevate it further. First, gratuities are already included, but this isn’t clearly communicated, which can cause confusion. More transparency would enhance the experience. Second, while the food was decent, a more skilled chef would bring the dining to the same high standard as the rest of the hotel. Additionally, the Seafood Market restaurant’s reservation system needs improvement—despite requiring reservations, my table was given away to other guests. Another issue was room service, which often took up to an hour—a long wait for a luxury hotel. Improving efficiency here would be a great enhancement. Despite these minor issues, Cala de Mar remains an incredible destination. The breathtaking views, exceptional rooms, and welcoming atmosphere make it a wonderful place to relax. With a few refinements, it has the potential to be truly world-class. I highly recommend it for anyone looking for a luxurious, peaceful, and scenic escape in Ixtapa!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Cala de Mar Resort & Spa Ixtapa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 594 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.0

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cala de Mar Resort & Spa Ixtapa

Number of reviews per page
20
40
Top reviews
IRENE
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very relaxing, especially the view and pool
Jose Garcia
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

From the first day to the last day, everything was top notch. The room always clean. Staff was very attentive, Very polite and treated you amazing. Every request was met. The restaurants were all great and food was exquisite. Definitely a five star resort
Kristen
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The most amazing resort! The rooms, the property, the amenities, the staff.... all amazing
Carmen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We just finished our stay at Cala de Mar. The positives were the property itself (the location, the design of the building, the layout of the suite, the patio, the plunge pool, and the incredible views from every part of the hotel [even the gym!]) and the amazing staff (the response to requests was speedy quick and each staff member was very friendly, kind, and helpful). The negatives were the supplementary costs. My husband and our four friends all felt that the cost for food and beverages far exceeded the quality that was provided. We thought that either the quality and variety of food options would need to significantly improve to justify the cost, or the pricing would have to drop by at least half to justify what was being offered. The pricing of food items was a lot higher than what we pay for comparable items in the US or Canada. Our American friends also noted that they spent the equivalent of $70 USD for a tube of sunscreen at the resort (?). The pricing of the return airport transfer was also way overpriced. We were quoted 6400 pesos for that service, which comes out to $500 CND (!). Our friends signed up to use that service only to discover that they were put into a regular cab at the airport and were sent on their way. A regular cab should only cost 600 pesos (about $47 CND) each way. So it should have been 1200 pesos for a return service in a regular cab. Rectifying these elements would definitely push this property’s rating up to a guaranteed 5 stars.
Read More
Suzane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is a beautiful hotel and a beautiful location. Staff was amazing and very helpful. We did have a few issues of which management and the personal assistant fixed right away. There were some issue with the plunge pool and it emptied out three days in a row, but each time I was able to get them to fix it before we even need to use it. There was also a leak in the bathroom, which was quite substantial at one . but was at the end of our state and was resolved before we left. one item that could not be fixed and just a note for fellow travelers room number 18 beautiful Hirsch floor however you will hear pump noise for about 9 AM to 7 PM from the main pool pump which is below. Not ideal by any means, especially if you’re out on the balcony. Also, the plunge pool in room 18 is not in the sun although it’s always warm outside so it was very refreshing to literally get in and out the food at the restaurant was great a good variety the smoothies and the wellness shots were my favorite. This is a great place to stay if you want to be away from it all. Proximity to play Linda is walkable or rideable on bicycles, but not if you don’t wanna sweat getting there. Ixtapa and zihua are both pretty close for shopping and eating. Zihua is a $15-$20 cab ride each way, but definitely worth it to spend there for the day. We will definitely come back here in the future.
Read More
Kathryn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful place!
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

View, location, very comfortable and spacious. Staff was excellent, food was fair, but atmosphere made it an amazing venue
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We totally recommend this hotel this is 10 of 10 , we enjoyed our honeymoon , the service is the best, all the staff are very kind, this one of the hotels that we never think about to come back Our stayed was amazing.
MICHAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is the best Hotel/Resort I ever have had the pleasure to stay and enjoy. It felt like home. You get the impression you have the place to yourself. This is by design. Absolutely stunning beauty throughout the resort. The staff is incredible, helpful, knowledgeable and so nice. The 1st words spoken to me as I exited my taxi were, "Welcome home Mr. Brenner." We were home and we will be back. 5 STARS. Put this on your bucket list folks. You won't regret it.
Read More
Juan Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was one of the best experiences i have ever had. Lost fir words
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

This place is amazing! In the mountains very peaceful.
Kayla
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We enjoyed everything at Cala de Mar. It was so relaxing, the staff was amazing, they helped us with all our questions about activities and tours. We can’t wait to go back!
Maria de la Luz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Excellent
Maria de la Luz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Very good
Sofía García
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Loooo máximo de lugar!!! Queremos regresar prontisisiisisimo
Jenny
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This is a stellar resort. From the breathtaking setting to the impeccable service a true luxury stay. The dining at the resort is delicious and they will cater to all your needs. Can’t wait to go back!
jacobo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

the best hotel ever
Gunther
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

This hotel really is something special. Beautifully designed and maintained property, built against a cliff-side with crashing surf right below. Breathtaking ocean views from every room. Private sun deck and plunge pool in room. Friendly and professional staff make you feel immediately welcome and look after your every need. Excellent restaurants and spa on site. Even the gym is spotless with a fantastic view. Would strongly recommend to the discerning traveller looking for something a little more classy.
Read More
Julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Muy buen lugar para desconectar y pasar un buen rato en pareja
julio
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

My stay at Cala de Mar in Ixtapa was truly fantastic. The room was stunning, featuring a private jacuzzi with breathtaking views, creating the perfect spot to unwind. The hotel was impeccably clean, and the staff was warm and attentive, making the experience even more enjoyable. While the hotel is exceptional, a few improvements could elevate it further. First, gratuities are already included, but this isn’t clearly communicated, which can cause confusion. More transparency would enhance the experience. Second, while the food was decent, a more skilled chef would bring the dining to the same high standard as the rest of the hotel. Additionally, the Seafood Market restaurant’s reservation system needs improvement—despite requiring reservations, my table was given away to other guests. Another issue was room service, which often took up to an hour—a long wait for a luxury hotel. Improving efficiency here would be a great enhancement. Despite these minor issues, Cala de Mar remains an incredible destination. The breathtaking views, exceptional rooms, and welcoming atmosphere make it a wonderful place to relax. With a few refinements, it has the potential to be truly world-class. I highly recommend it for anyone looking for a luxurious, peaceful, and scenic escape in Ixtapa!
Read More
Number of reviews per page
20
40