What do past guests say about Casa Bugambilia?

Casa Bugambilia is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Casa Bugambilia

Name: Casa Bugambilia
Address: Callejon Tepopula 007 Valle de Atongo, Tepoztlán, Estado de Morelos, Mexico, 62520, Callejon Tepopula 007 Valle de Atongo, Estado de Morelos, 62520, Mexico
Rating: 8.2

Hotels

8.2

/10

Very Good

101 reviews

What Guests Say About Their Stay

CARLOS

10.0

/ 10

Small cozy colonial style hotel which evidently was a house, surrounded with tranquil gardens and several terrraces to spend some quiet time. Pool too... Age showing on some furniture... Excellent service. Far from downtown if walking.

cecilia

10.0

/ 10

We had a wonderful time, hotel’s gardens and view are gorgeous. Breakfast was out of this world!

jasper

10.0

/ 10

Staff was professional, courteous and very accommodating. The scenery was absolutely beautiful! A wonderful place if you want to relax and close to town.

In the Area

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Callejon Tepopula 007 Valle de Atongo, Tepoztlán, Estado de Morelos, Mexico, 62520

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Casa Bugambilia is a hotel is located at Tepoztlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Casa Bugambilia

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What's around Casa Bugambilia

Callejon Tepopula 007 Valle de Atongo, Tepoztlán, Estado de Morelos, Mexico, 62520

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Location

Casa Bugambilia is a hotel is located at Tepoztlán.

About Casa Bugambilia

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Bugambilia exclusively for you.

Casa Bugambilia is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Casa Bugambilia is the right place to stay.

All facilities in Casa Bugambilia

Others

Things to Do

Romantic proposal packages
Beach umbrella
Hot tub
Outdoor pool
Garden
Sauna
Steam room
Pool cabanas
Pool sun loungers

Hotel Services

Tours
Wedding service
Luggage storage
24-hour Receptionist
Laundry service
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Breakfast
Snack bar

General

Parking
Banquet
Terrace

Connectivity

Free WiFi

Business Facilities

Meeting facilities

In-room Facilities

Accommodation Policy & General Information in Casa Bugambilia

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet fee: MXN 500 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 12:30

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 22:00 - to 12:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Casa Bugambilia	12
Another facilities in Casa Bugambilia	Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool, Garden

Frequently asked question in Casa Bugambilia

What are available facilities at Casa Bugambilia?

There are top facilites at Casa Bugambilia such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Casa Bugambilia?

The standard check-in time at Casa Bugambilia is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:30

Does Casa Bugambilia provide breakfast?

Yes, Casa Bugambilia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Casa Bugambilia?

Casa Bugambilia is a 3.5-star hotel.

How many rooms are available at Casa Bugambilia?

Casa Bugambilia has 12 rooms in total.

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More Reviews from Other Guests in Casa Bugambilia

Overall Ratings & Reviews Casa Bugambilia

Other sources (101)

8.2

Very Good

From 101 reviews

Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.4

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Traveler Reviews Casa Bugambilia

Number of reviews per page

Top reviews

CARLOS

10.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

Julio

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Muy bonitos jardines y habitación cómoda

cecilia

Friends and Family

10.0

/10

Reviewed 76 week(s) ago

Hotels.com verified review

We had a wonderful time, hotel’s gardens and view are gorgeous. Breakfast was out of this world!

Kathleen Anne

2.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Total SCAM. We did not get the suite we booked and paid for and confirmed on our itinerary. The staff were disgustingly rude and aggressive when we asked for the suite we booked. Worst of all, they insisted they had not been paid by Expedia even though I showed them proof. They argued aggressively that I pay again. Hotel old and looked like it was struggling. A total scam. I wish I could give it zero stars.

jasper

Leisure

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Staff was professional, courteous and very accommodating. The scenery was absolutely beautiful! A wonderful place if you want to relax and close to town.

Mandy

Leisure

4.0

/10

Reviewed 169 week(s) ago

Expedia Group verified review

The wifi was terrible which was very challenging since I had important calls. Not acceptable for the rate I paid. I also changed my reservation to two days but still got charged for 3 days of taxes and fees.

Hector

Leisure Family

8.0

/10

Reviewed 170 week(s) ago

Expedia Group verified review

The grounds are gorgeous, and this would be a fantastic place to hold an event or travel with a group. The food was excellent, but the service quite slow, but very professional. WiFi speed was decent, but coverage was quite poor; the rooms don't get much signal. Cell service was also poor, so guests would hang out near the central building, where the WiFi reached. It is about 3Km (2 miles) from downtown Tepoztlán, which can take 20 minutes driving via the back roads. This also means the property is far enough away to be quiet and tranquil. In mid-December, the weather was cool but pleasant (light hoodie), with no scorpions. The rooms were cool to cold. Suite #1 has a sliding door made of metal and glass, very sturdy, and quite heavy. Water pressure was strong, and the shower got as hot as I could possibly want it. We got swedish massages, and they were quite good. The property is served by a water well, so we were "not told the tap water was safe"... so we got our water bottles filled at the kitchen. Every day. We saw several couples with their dogs.

Verified traveler

Friends and Family

10.0

/10

Reviewed 233 week(s) ago

Hotels.com verified review

Very clean, friendly staff, beautiful room.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 244 week(s) ago

Expedia Group verified review

Beautiful hotel with a ton of green space, very quiet and serene. We had a fantastic experience and will be returning in the future.

Marcela

Friends and Family

10.0

/10

Reviewed 246 week(s) ago

Hotels.com verified review

El lugar tiene unos jardines muy lindos, árboles y vista espectacular al Tepozteco. Los cuartos son lindos, con un toque mexicano, amplios y limpios. Solo la regadera falló un poco, se tardo mucho en salir el agua caliente y la presión era baja. El desayuno que incluyen delicioso! Seguro me volvería a quedar!

Juliana

Business

10.0

/10

Reviewed 251 week(s) ago

Hotels.com verified review

Gorgeous, quiet getaway close enough to the town but far enough away to not hear the town like you do in other locations. Relaxing property, huge rooms, great toiletries, and wonderful staff. I highly recommend!

Verified traveler

Leisure

8.0

/10

Reviewed 359 week(s) ago

Expedia Group verified review

It didn’t have a fan or air conditioning The amenities where not nice, tiny tiny soaps The property is stunning, the food really good and everyone was really friendly.

Verified traveler

4.0

/10

Reviewed 437 week(s) ago

Expedia Group verified review

Expected a lot more from this hotel, very high price for a very low quality room. Great food though.

pepon

8.0

/10

Reviewed 582 week(s) ago

Expedia Group verified review

The hotel is really nice and quiet . incredible for a weekend get away. As I was going to a wedding I just stayed one night and did not use the facilities at the hotel (pool , spa). The garden is amazing, and the whole setting is very peaceful and relaxing. We had a lovely breakfast and the staff was very kind and helpful. I would put more garden furniture, although there is a hotel house with a very nice terrace. Nevertheless I would put more furniture on the garden if one wants just to relax, read and spend time sitting around. One thing that the hotel has to check is the shower (at least on my room) as it lacked of strength and the result was that most of your shower you get cold and this can create discomfort on the overall experience. Nevertheless, i would go back for another peaceful weekend.

JORGE A

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Excelente servicio por parte de su personal , pésimo mantenimiento de los cuartos , camas con colchones súper viejos , olor a humedad , televisiones muy pequeñas , pésima comodidad para el precio que cobran

Modesta

Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Muy agradable

Luz María

Leisure with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Me encantó que está limpio y tiene areas verdes, llevé a mi perrito y disfruto mucho el jardín. El servico del personal, desde mesero, camareras, recepción y estacionamiento es muy bueno, el spa me agradó. La alberca esta templada(linda vista al cerro) y limpia,. El lugar cuenta con restaurant que lo hace más comodo ( el sabor de la comida no es increible, cumple ) La cama de la habitación estaba súper dura.

Alberto

Leisure with Partner

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Os atendieron de maravilla Un lugar ampliamente recomendabke

Andrea

Leisure Family

8.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Excelente servicio por el personal, cómoda.

Monica

Friends and Family

10.0

/10

Reviewed 54 week(s) ago

Hotels.com verified review

Casa Bugambilia, es un lugar hermoso, al pie de las montañas, con un vista y unos jardines que te llenan de paz y tranquilidad. Excelente para un fin de semana de descanso para aislarse del ruido.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.