Casa de Ana

Guest Houses
7.8
/10
Pleasant
38 reviews

What Guests Say About Their Stay

Yasmine

10.0
/ 10
The owners are super nice, its not far from the center of cancun. And the price is very decent

Manuel

10.0
/ 10
Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.

Verified traveler

10.0
/ 10
Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
In the Area
See Map
Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Benito Juárez, Estado de Quintana Roo, Mexico, 77510

Main Facilities

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24-Hour Front Desk
WiFi
Casa de Ana is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa de Ana

Calle 31 N, Sm 72, M 3 lote 13, casa 203, Along Av. Francisco I. Madero, Benito Juárez, Estado de Quintana Roo, Mexico, 77510
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Location


Casa de Ana is located in area / city Benito Juárez.

About Casa de Ana

Casa de Ana is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Casa de Ana is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Casa de Ana

Others Casa de Ana
Others

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Tours

General

  • Parking
  • Smoking area
  • Terrace

Things to Do

  • Picnic area
  • Garden

Connectivity

  • Free WiFi

Public Facilities

  • Others

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Casa de Ana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: MXN 450 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: MXN 305 (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Casa de Ana
3
Another facilities in Casa de Ana
Luggage storage, Express check-in, Express check-out, 24-hour Receptionist, Laundry service

Frequently asked question in Casa de Ana

What are available facilities at Casa de Ana?
There are top facilites at Casa de Ana such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa de Ana?
The standard check-in time at Casa de Ana is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Casa de Ana?
Casa de Ana is a 2.0-star hotel.
How many rooms are available at Casa de Ana?
Casa de Ana has 3 rooms in total.
What do past guests say about Casa de Ana?
Casa de Ana is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Casa de Ana

7.8
Pleasant
From 38 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews Casa de Ana

Number of reviews per page
20
40
Top reviews
Shella
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Read More
Yasmine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

The owners are super nice, its not far from the center of cancun. And the price is very decent
Gus
icon-Business
Business
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

They were very attentive and nice. Accommodations match well the description and pictures.
Richard
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Verified traveler
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Very nice staff!
Manuel
10.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Bogdan
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.
Read More
Verified traveler
10.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Samuel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien excepto que habia reservado una habitación con una cama Queen y me dieron de dos camas chicas fue incomodo . De ahi en fuera todo bien.
MARCIAL
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Todo muy bien
María Dayanne
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Mariana
icon-Business Family
Business Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Javier
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Yolanda
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Thomas
8.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
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Ana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Volker
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Alles gut.
Jaime
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
FERNANDO
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Verified traveler
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

友達と3泊しました。値段は少し高いですが、空港からの送迎があり、部屋の使い方の説明を丁寧にしてくれました。空港まで朝早くにタクシーを呼んでくれたり、非常に親切な対応でした。キッチンを使えるため、料理もできました。部屋は清潔で、ベッドがふかふかでした。シャワーのお湯は出ませんでした。立地は悪く、中心まで20分以上歩く必要がありました。
Number of reviews per page
20
40

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Others 4 Casa de Ana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 38 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa de Ana

Number of reviews per page
20
40
Top reviews
Shella
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

The room was clean and most things were fine (hot water not consistent and wrong wifi password given in the room though) and Ana was nice, but overall our check-in was difficult. The neighborhood seemed unsafe to arrive to at night and no one was there to let us in when we arrived (we only got in thanks to another traveler). Apparently Ana was supposed to come meet us at the time of our arrival, but we were never asked beforehand for that information and didn't know there would be no reception. Good enough hostel when you know in advance about the check-in.
Read More
Yasmine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 227 week(s) ago

Expedia Group verified review

The owners are super nice, its not far from the center of cancun. And the price is very decent
Gus
icon-Business
Business
8.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

They were very attentive and nice. Accommodations match well the description and pictures.
Richard
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Check in was quick, the young lady was very nice. It's a bit of a challenge to find but it all worked out. Internet was good, nice hot water, quiet and clean.
Verified traveler
8.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

Very nice staff!
Manuel
10.0
/10
Reviewed 402 week(s) ago

Expedia Group verified review

Very nice place! Great a/c and clean room. Bed was soft and shower was good. I would recommend this place.
Bogdan
8.0
/10
Reviewed 419 week(s) ago

Hotels.com verified review

You get what you pay for. It's a reasonably good accommodation for such a low price. The location is very quiet, but bit far from downtown and all important places (like bus station). There's a shared open-air kitchen - kindda useful. The room itself is very basic (bed, desk, chair, few hangers). The bed was comfortable and clean. The water pressure in the shower is too low and there's no hot water. Very reliable and fast internet connection. Don't expect luxury, but comfortable sleep over.
Read More
Verified traveler
10.0
/10
Reviewed 422 week(s) ago

Expedia Group verified review

Big room, comfortable bed, very friendly staff. Great restaurant down the road as well. Would definitely stay again.
Samuel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien excepto que habia reservado una habitación con una cama Queen y me dieron de dos camas chicas fue incomodo . De ahi en fuera todo bien.
MARCIAL
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Todo muy bien
María Dayanne
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Me canse de esperar me respondan por teléfono, llego al lugar nadie atiende 😡 ya es media noche y no sale nadie. Ni por llamar por timbre, teléfono o videocamara de timbre 😡
Mariana
icon-Business Family
Business Family
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Fue una habitación cómoda, pero ninguno de los días que estuvimos ahí salió agua caliente, hay mucho ruido y su ubicación es un poco fea
Javier
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Muy molesto que al llegar aunque EXPEDÍA me había ratificado que mi reservación estaba lista, la encargada me dijera que como no atendí sus llamadas había cancelado parte de mi reservación de varios días. También pedí estacionamiento y resulta que solo es un espacio. Estuve a punto de cancelar en el lugar.
Yolanda
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Nos dijeron que cancelaron la reservación y no se cancelo. Al menos nos ayudaron a encontrar otro lugar.
Thomas
8.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Nous n'avons passé qu'une seule nuit a Casa de Ana suite à notre arrivée à l'aéroport de.Cancun, de nuit. Les indications pour trouver le lieu nous ont grandement facilité la tâche (bus depuis l'aéroport puis taxi, environ 10euros par personne) L'accueil a été très bien, la chambre est propre, le confort correspond à ce qui était indiqué et a l'échelle de prix. Nous sommes repartis tôt le matin, c'est l'idéal pour une nuit. La station de bus ADO est à environ 20min a pieds.
Read More
Ana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

No es muy bueno el dia demi reservacio. Me cobro 280 por reserva y el dia k yege ala estancia no queria validar el precio no dieron servicio de limpieza
Volker
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Alles gut.
Jaime
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

La ubicación está en calles de una colonia descuidada, se percibe el ambiente pesado. La limpieza y atención fueron adecuadas
FERNANDO
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 334 week(s) ago

Hotels.com verified review

Contacto y referencias desde el inicio, nos esperaron hasta tarde.excelente actitud
Verified traveler
6.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

友達と3泊しました。値段は少し高いですが、空港からの送迎があり、部屋の使い方の説明を丁寧にしてくれました。空港まで朝早くにタクシーを呼んでくれたり、非常に親切な対応でした。キッチンを使えるため、料理もできました。部屋は清潔で、ベッドがふかふかでした。シャワーのお湯は出ませんでした。立地は悪く、中心まで20分以上歩く必要がありました。
Number of reviews per page
20
40