Casa Sun and Moon

Hotels
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7.8
Pleasant
206 reviews

What Guests Say About Their Stay

Leanna May

10.0
/ 10
No bar ! Room didn’t look over beach but it was a beautiful view from. the pool and the deck

Roger

10.0
/ 10
Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay

Juan

10.0
/ 10
Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
In the Area
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Adelita 10 Playa De la Madera, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

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This accommodation offers:
Outdoor pool
Parking
Luggage storage
Garden
Disabled access friendly
24-hour Receptionist
Staying at Casa Sun and Moon is a good choice when you are visiting Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Sun and Moon

Adelita 10 Playa De la Madera, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
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Exterior Casa Sun and Moon
Exterior 2 Casa Sun and Moon

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General
Near La Ropa Beach

Location
With a stay at Casa Sun and Moon in Zihuatanejo (Playa La Ropa), you'll be a 1-minute drive from Zihuatanejo Bay and 8 minutes from La Ropa Beach. This hotel is 10.6 mi (17.1 km) from Varadero Beach and 0.1 mi (0.1 km) from La Madera Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

La Madera Beach - 0.1 km / 0.1 mi
Zihuatanejo Bay - 0.2 km / 0.2 mi
Kioto Plaza - 0.5 km / 0.3 mi
Principal Beach - 0.7 km / 0.5 mi
Archaeological Museum of the Great Coast - 0.8 km / 0.5 mi
Playa Principal - 0.8 km / 0.5 mi
Municipal Market - 0.9 km / 0.6 mi
Playa la Madera - 1 km / 0.7 mi
Fisherman's Walk - 1.1 km / 0.7 mi
Zihuatanejo Pier - 1.2 km / 0.7 mi
Playa Contramar - 1.5 km / 0.9 mi
La Ropa Beach - 2.3 km / 1.4 mi
Virgin of the Tree - 2.4 km / 1.5 mi
Las Gatas Beach - 4.1 km / 2.5 mi
Riscal Beach - 5.9 km / 3.7 mi

The preferred airport for Casa Sun and Moon is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12.7 km / 7.9 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Free self parking is available onsite.

Dining
Satisfy your appetite at Los Caracoles, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Casa Sun and Moon

Facility

  • Outdoor pool
Swimming Pool Casa Sun and Moon
Swimming Pool
Common Space Casa Sun and Moon
Common Space
Exterior Casa Sun and Moon
Exterior
Bedroom Casa Sun and Moon
Bedroom
Others Casa Sun and Moon
Others

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Things to Do

  • Outdoor pool
  • Garden

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Parking
  • Smoke-free area

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in Casa Sun and Moon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Sun and Moon
15
Number of floors in Casa Sun and Moon
3
Another facilities in Casa Sun and Moon
Limited parking, Breakfast, Outdoor pool, Garden, Free WiFi

Frequently asked question in Casa Sun and Moon

What is normal check-in & check-out time at Casa Sun and Moon?
The standard check-in time at Casa Sun and Moon is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Casa Sun and Moon provide breakfast?
Yes, Casa Sun and Moon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Sun and Moon?
Casa Sun and Moon is a 3.0-star hotel.
How many floors does Casa Sun and Moon have?
Casa Sun and Moon has 3 floors.
How many rooms are available at Casa Sun and Moon?
Casa Sun and Moon has 15 rooms in total.
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More Reviews from Other Guests in Casa Sun and Moon

7.8
Pleasant
From 206 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Casa Sun and Moon

Number of reviews per page
20
40
Top reviews
Leanna May
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

No bar ! Room didn’t look over beach but it was a beautiful view from. the pool and the deck
Stephen
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

No breakfast available Limited view The unit we had should not have been available the bathroom was disguising the tile floor had no grout, the shower area had no glass doors so water ran all over the floor. No hot water, walls had cracks and mold
Laura
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel location is excellent. Close to the beach and wonderful ocean front restaurants. The hotel staff were very nice.
James
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very nice location - in the center of the restaurants and beaches - all within walking distance.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was musty and bed was like a rock and pillows were musty. Floor was not clean our feet were always dirty. Nice pool but no space for chairs and umbrellas.
Koren
icon-Leisure
Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very few places that were friendly to your rear end and back. There was no relief when going to bed because that was a hard rock. Also, the location is great and the food and service is absolutely wonderful. The entire staff is friendly and welcoming, and move all day and night keeping the place tidy and cleaning up after those that don’t know how to pick up after themselves.
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Armando
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very good
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The camarista was hard working and efficient. She did a great job.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
Donald
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

old property but well maintained, very clean, beautiful grounds and view of Zihuatenajo Bay Very friendly and accommodating staff, would stay again
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

This is a great property. Great service, location and pool. This is our 3rd rime here. Sadly, probably our last. The beds are terrible and wifi in rooms is also bad. Other than that Casa Sun & Moon is great
Ulises Fuentes
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

A little bit old, but with a great ocean view
Valeria Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
Gregory
4.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
M
icon-
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Good beachfront location. Simple rooms, clean. Helpful and friendly staff. Great pool with fantastic view. Recommend
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This is a friendly hotel and community. A great view and we chose to walk everywhere.
Dona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Needs a Reno but we only planned on a 1week stay and stayed nearly 3. The location is the top reason we enjoyed our stay. The proximity to the beach is great. The hills are a workout but worth the effort. We felt very safe even walking at night.
Judith
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
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Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Number of reviews per page
20
40

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Exterior 4 Casa Sun and Moon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.