Casa Sun and Moon

Hotels
7.8
/10
Pleasant
206 reviews

What Guests Say About Their Stay

Roger

10.0
/ 10
Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay

Juan

10.0
/ 10
Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!

Valeria Jill

10.0
/ 10
Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
In the Area
See Map
Adelita 10 Playa De la Madera, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880

Main Facilities

Read More
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Casa Sun and Moon is a good choice when you are visiting Zihuatanejo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Casa Sun and Moon

Adelita 10 Playa De la Madera, Zihuatanejo de Azueta, Estado de Guerrero, Mexico, 40880
Discover More Places
Exterior Casa Sun and Moon
Exterior 2 Casa Sun and Moon

Discover More About Casa Sun and Moon

General


Near La Ropa Beach

Location


With a stay at Casa Sun and Moon in Zihuatanejo (Playa La Ropa), you'll be a 1-minute drive from Zihuatanejo Bay and 7 minutes from La Ropa Beach. This hotel is 0.1 mi (0.1 km) from La Madera Beach and 0.4 mi (0.6 km) from Kioto Plaza.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

La Madera Beach - 0.1 km / 0.1 mi
Zihuatanejo Bay - 0.2 km / 0.2 mi
Kioto Plaza - 0.5 km / 0.3 mi
Principal Beach - 0.7 km / 0.5 mi
Archaeological Museum of the Great Coast - 0.8 km / 0.5 mi
Municipal Market - 0.9 km / 0.6 mi
Fisherman's Walk - 1.1 km / 0.7 mi
Zihuatanejo Pier - 1.2 km / 0.7 mi
Playa Contramar - 1.5 km / 0.9 mi
Contramar Beach - 2 km / 1.3 mi
La Ropa Beach - 2.3 km / 1.4 mi
Virgin of the Tree - 2.4 km / 1.5 mi
Las Gatas Beach - 4.1 km / 2.5 mi
Riscal Beach - 5.9 km / 3.7 mi
Vista Hermosa Beach - 8.1 km / 5.1 mi

The preferred airport for Casa Sun and Moon is Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12.7 km / 7.9 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a water dispenser. Free self parking is available onsite.

Dining


Satisfy your appetite at Los Caracoles, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Casa Sun and Moon

Swimming Pool Casa Sun and Moon
Swimming Pool
Common Space Casa Sun and Moon
Common Space
Exterior Casa Sun and Moon
Exterior
Others Casa Sun and Moon
Others
Restaurant Casa Sun and Moon
Restaurant

Things to Do

  • Outdoor pool
  • Garden

General

  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Casa Sun and Moon

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, On bay, Essential workers only - NO, No elevators
  • Fee for cooked-to-order breakfast: approximately MXN 300 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Sun and Moon
15
Number of floors in Casa Sun and Moon
3
Another facilities in Casa Sun and Moon
Outdoor pool, Garden, Terrace, Smoke-free area, Luggage storage

Frequently asked question in Casa Sun and Moon

What are available facilities at Casa Sun and Moon?
There are top facilites at Casa Sun and Moon such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Sun and Moon?
The standard check-in time at Casa Sun and Moon is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Casa Sun and Moon provide breakfast?
Yes, Casa Sun and Moon provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Sun and Moon?
Casa Sun and Moon is a 3.0-star hotel.
How many floors does Casa Sun and Moon have?
Casa Sun and Moon has 3 floors.
See All

More Reviews from Other Guests in Casa Sun and Moon

7.8
Pleasant
From 206 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Sun and Moon

Number of reviews per page
20
40
Top reviews
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was musty and bed was like a rock and pillows were musty. Floor was not clean our feet were always dirty. Nice pool but no space for chairs and umbrellas.
Koren
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very few places that were friendly to your rear end and back. There was no relief when going to bed because that was a hard rock. Also, the location is great and the food and service is absolutely wonderful. The entire staff is friendly and welcoming, and move all day and night keeping the place tidy and cleaning up after those that don’t know how to pick up after themselves.
Read More
Armando
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The camarista was hard working and efficient. She did a great job.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
Donald
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

old property but well maintained, very clean, beautiful grounds and view of Zihuatenajo Bay Very friendly and accommodating staff, would stay again
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This is a great property. Great service, location and pool. This is our 3rd rime here. Sadly, probably our last. The beds are terrible and wifi in rooms is also bad. Other than that Casa Sun & Moon is great
Ulises Fuentes
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A little bit old, but with a great ocean view
Valeria Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
Gregory
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
M
icon-
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Good beachfront location. Simple rooms, clean. Helpful and friendly staff. Great pool with fantastic view. Recommend
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This is a friendly hotel and community. A great view and we chose to walk everywhere.
Dona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Needs a Reno but we only planned on a 1week stay and stayed nearly 3. The location is the top reason we enjoyed our stay. The proximity to the beach is great. The hills are a workout but worth the effort. We felt very safe even walking at night.
Judith
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
Read More
Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Linda
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Location is good. The locks on the outside gate and room are difficult to get to work.
Jo-Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

There was NO hot water any time of day. Talked to others who had been there many times and never any hot water. This a deal breaker for me! I had a Master Suite room 23. This seemed to be the least spacious Master suite available. I would not book the Master Suite again but rather the cheaper suite without hot tub but with indoor kitchen and separate bedroom. The hotel is older and could use some TLC but I did not find this a problem. Pros - The pool was great, warm with a nice view of the beach and sea. The A/C worked well. The breakfast was good. Gates off the street and beach access were locked so no one could just wander in. Felt safe. Lot of repeat visitors and everyone friendly. Large outside common areas with seating and beach and sea views. Summary: If there was hot water I would definitely return to this hotel.
Read More
julie
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view from my room was spectacular . The bed was a little hard and pillow flat but oterwise everything was perfect. We had to transfer room the day before we were leaving, which was a bit annoying, but otherwise this place was really great.
Charlene
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

loved the location of the property and the view from the pool
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Casa Sun and Moon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 206 reviews
Cleanliness

8.4

Room Comfort

7.2

Location

9.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Sun and Moon

Number of reviews per page
20
40
Top reviews
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Right above the beach with stairway down to the sand. Nice pool and deck. Friendly, service-oriented staff. Walking distance to a variety of restaurants. Excellent view of the bay
Mark
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was musty and bed was like a rock and pillows were musty. Floor was not clean our feet were always dirty. Nice pool but no space for chairs and umbrellas.
Koren
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very few places that were friendly to your rear end and back. There was no relief when going to bed because that was a hard rock. Also, the location is great and the food and service is absolutely wonderful. The entire staff is friendly and welcoming, and move all day and night keeping the place tidy and cleaning up after those that don’t know how to pick up after themselves.
Read More
Armando
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very good
Stephen
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The camarista was hard working and efficient. She did a great job.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended!
Donald
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

old property but well maintained, very clean, beautiful grounds and view of Zihuatenajo Bay Very friendly and accommodating staff, would stay again
Ken
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

This is a great property. Great service, location and pool. This is our 3rd rime here. Sadly, probably our last. The beds are terrible and wifi in rooms is also bad. Other than that Casa Sun & Moon is great
Ulises Fuentes
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A little bit old, but with a great ocean view
Valeria Jill
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Unobstructed beach view. Easy access to the beach. Easy walk to many restaurants. The breakfast restaurant across the street is delicious. Very friendly and very helpful staff. I will definitely stay here next time I travel to Zihuatanejo
Gregory
4.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I was here for over two weeks. Lots of empty promises from manager. No hot water for two weeks. No English at all on tv. That was bearable but no hot water sucked. Sketchy wifi Staff was good but over priced for what it is
M
icon-
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Good beachfront location. Simple rooms, clean. Helpful and friendly staff. Great pool with fantastic view. Recommend
Brent
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

This is a friendly hotel and community. A great view and we chose to walk everywhere.
Dona
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Needs a Reno but we only planned on a 1week stay and stayed nearly 3. The location is the top reason we enjoyed our stay. The proximity to the beach is great. The hills are a workout but worth the effort. We felt very safe even walking at night.
Judith
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

I will NEVER stay here again. The hotel is so run down that I don't know where to start. Mold on the ceiling, cracks in the wall, holes filled with cement on the floor, shades that were cracking and broken, electrical conduit running through the shower, rusted towel bars. pool tiles missing. It looked nothing like the photos on the internet! And all this for $271 a night! The only positive I can give it is a convenient location.
Read More
Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Everything was great except the sheets no the bed were uncomfortable. Other than that, the property and room was fantastic. Lovely place , would stay again.
Linda
icon-Leisure
Leisure
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Location is good. The locks on the outside gate and room are difficult to get to work.
Jo-Ann
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

There was NO hot water any time of day. Talked to others who had been there many times and never any hot water. This a deal breaker for me! I had a Master Suite room 23. This seemed to be the least spacious Master suite available. I would not book the Master Suite again but rather the cheaper suite without hot tub but with indoor kitchen and separate bedroom. The hotel is older and could use some TLC but I did not find this a problem. Pros - The pool was great, warm with a nice view of the beach and sea. The A/C worked well. The breakfast was good. Gates off the street and beach access were locked so no one could just wander in. Felt safe. Lot of repeat visitors and everyone friendly. Large outside common areas with seating and beach and sea views. Summary: If there was hot water I would definitely return to this hotel.
Read More
julie
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The view from my room was spectacular . The bed was a little hard and pillow flat but oterwise everything was perfect. We had to transfer room the day before we were leaving, which was a bit annoying, but otherwise this place was really great.
Charlene
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

loved the location of the property and the view from the pool
Number of reviews per page
20
40