Casona María

Everything was great except location had to take an uber every time

Clean and good service from the personnel. Recommended.

El Hotel muy lindo y bien ubicado. Las habitaciones lindas. La decoración muy bonita El desayuno estupendo. Solo sugiero que el personal de recepción sea más cálido ya que son la primer cara de la experiencia en el hotel

love the food!

Very beautiful place to relax and the restaurant has great food at reasonable prices.

Kindest warm and comfortable service of a small boutique hotel. Great food and ambiance.

Hotel service and restaurant were very good.

El hotel es pequeño pero bonito, igual las habitaciones. Estas son confortables, muy limpias y acogedoras. Sin embargo, no tiene buen aislamiento acústico por lo que se escucha TODO de la habitación de al lado, también se escucha el ruido de los pasillos, al abrir las puertas en otras habitaciones, etc., además nos tocó la mala suerte de que hubo evento y gente toda la noche platicando y riendo en el lobby y los pasillos lo que no nos permitió dormir.

The hotel is beatiful. I need something to be solved, they contacted me proactively and they solved it.

We liked the hotel overall. It was a nice stay, perfect for our work trip. Just a couple of quick notes. There’s no AC. We stayed during the volcano activity so our allergies were bad due to the one fan blowing around all the ash. The window also faces the street and due to the ash, we couldn’t open the windows to let fresh air in. We only opened the doors to let light in. The restaurant was good. Their conchas were amazing. We will return for those and choose to stay when it’s not so hot. Lasty the beds were not comfortable. They are older spring mattresses and it was a bit painful to get up in the morning.

Great service all around. Good breakfast. Spa was great! Hotel is very nicely decorated, clean and comfortable. Will stay here again and will recommend to friends and family.

Confortable

All great

Room was small with out air conditioning. Needed more towel holders and towels were beach size towels-too large.The Hotel was really nice and smelled pleasantly nice each morning. Tha dinning area was immaculate and the servers were great. Breakfast was delicious.Nice place to stay at.

Great suite it had a Jacuzzi and a sauna room. No noise everything was nicely decorated, I could have used an ac but they had a fan that made it confortable. Walking distance to downtown about 15 minutes. The free breakfast was delicious and staff was friendly and always there.

Our 3rd time in Puebla and 1st time here. Highly recommend the hotel (and Puebla). Location is ideal, about a 5-minute walk to restaurants, shopping, etc., but far enough from the crowds. Buffet breakfast was included and quite good. Hotel staff was friendly and attentive. Vallet service a big plus. Bathroom was on the small side. Bed and pillows were comfortable and afforded a great night's sleep.

Meget venlige og imødekommende personale. Receptionister talte flydende engelsk. Gratis parkering ved hotellet. Værelserne er fine, lidt små badeværelser. På grund af hotellets opbygning oplevede vi støj indefra centrum af hotellet.

Lovely historic hotel with fabulous breakfast and attentive staff.

Hotel is walking distance to Puebla Centre. Located in a nice colorful neighborhood and next to a university so there’s some bars in the strip. The food is extraordinary delicious and waiters top class. Hotel is beautiful. I love staying in historic hotels rather than chain hotels. Parking is provided with complimentary Valet service. I highly recommend the hotel.

Casona Maria is a beautiful hotel, super clean. Beautiful on the inside, so much so that I was scared of touching or dirtying anything in our room. When checking in, you are given a contract of possible extra chargers you may encounter if you damage any of the room's artwork or if you dirty their lines for example. I dye my hair red, I was nervous about leaving any red stains on their liners or towels. Also, there was no air conditioning in our deluxe room, it was hot at night, poor room circulation with a standing fan and windows open. breakfast was included in our reservation, the food was very tasty and included options of traditional dishes, and the service was outstanding. But the experience vanished on Sundays, since the hotel had live music in one breakfast area, and people who stayed at the hotel were sitting at a second salon and separated from that area. Only the outsiders who were eating at their restaurant could enjoy their live music. I would like to be given the option of having a seat with live music as well. I don't think we would stay again at Casona Maria.