Chan-Kah Resort Village

Hotels
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8.8
/10
Very Good
881 reviews

What Guests Say About Their Stay

Ralph

10.0
/ 10
It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!

Ludmila

10.0
/ 10
We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.

Rosa Isela

10.0
/ 10
We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.
In the Area
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KM. 3 Carretera Palenque- Ruinas, Palenque, Estado de Chiapas, Mexico, 29960

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Staying at Chan-Kah Resort Village is a good choice when you are visiting Palenque. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chan-Kah Resort Village

KM. 3 Carretera Palenque- Ruinas, Palenque, Estado de Chiapas, Mexico, 29960
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Lobby Chan-Kah Resort Village
Exterior 2 Chan-Kah Resort Village

Discover More About Chan-Kah Resort Village

Location
Staying at Chan-Kah Resort Village is a good choice when you are visiting Palenque.

About Chan-Kah Resort Village

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Chan-Kah Resort Village is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Chan-Kah Resort Village is the right place to stay.

All facilities in Chan-Kah Resort Village

Bar, Cafe and Lounge Chan-Kah Resort Village
Bar, Cafe and Lounge
Swimming Pool Chan-Kah Resort Village
Swimming Pool
Entertainment Facility Chan-Kah Resort Village
Entertainment Facility
Fitness Center Chan-Kah Resort Village
Fitness Center
Functional Hall Chan-Kah Resort Village
Functional Hall

Things to Do

  • TV lounge
  • Outdoor pool
  • Garden
  • Spa
  • Steam room
  • Pool cabanas (surcharge)

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist

General

  • Ballroom
  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms
  • Computer station
  • Business center

Food and Drinks

  • Poolside bar
  • Breakfast

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Chan-Kah Resort Village

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chan-Kah Resort Village
80
Another facilities in Chan-Kah Resort Village
TV lounge, Outdoor pool, Garden, Spa, Steam room

Frequently asked question in Chan-Kah Resort Village

What are available facilities at Chan-Kah Resort Village?
There are top facilites at Chan-Kah Resort Village such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chan-Kah Resort Village?
The standard check-in time at Chan-Kah Resort Village is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Chan-Kah Resort Village provide breakfast?
Yes, Chan-Kah Resort Village provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chan-Kah Resort Village?
Chan-Kah Resort Village is a 3.5-star hotel.
How many rooms are available at Chan-Kah Resort Village?
Chan-Kah Resort Village has 80 rooms in total.
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More Reviews from Other Guests in Chan-Kah Resort Village

8.8
Very Good
From 881 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Chan-Kah Resort Village

Number of reviews per page
20
40
Top reviews
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!
Ludmila
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.
Read More
Rosa Isela
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.
Gregory
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Loved it!
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everyone was great.
Rikko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
Blanca
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.
Read More
Stacey
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice restaurant
Stacey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice pool area
Janet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.
JOSE
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nature
Hilda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay
Valerie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.
Gerardo
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Exelente
Xochitl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Super nice 😃👍
rosa
icon-with Partner
with Partner
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
NIAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Read More
Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful and perfect to visit Palenque. Everything was fine.
Sanam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great eco-hotel.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Chan-Kah Resort Village

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 881 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chan-Kah Resort Village

Number of reviews per page
20
40
Top reviews
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It is a treat to visit. We have been 6-7 times and it’s always wonderful! Wilson was exceptional at the front desk!
Ludmila
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We liked everything. This hotel/property is amazing. While showing some age, the rooms/cabanas are spacious and comfortable, featuring nice patios. The three interconnected pools are wonderful with massage fountain features. The restaurant food and service were good. The best part is the natural jungle that surrounds you. The insects, the mammals and the most amazing howling monkeys! Oh I miss them already. Also Starbucks station. The archeological site, most amazing, just meters away. Vert highly recommended.
Read More
Rosa Isela
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We used the pool and ate deserts at the restaurant, it was clean and the staff was friendly. The propertybis beautiful just like the oictures show. Wilson was very knowledgeable and helpful when I had questions.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A glamorous place - gorgeous swimming pool with fountains and beautiful rooms.
Gregory
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Loved it!
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everyone was great.
Rikko
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
Blanca
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.
Read More
Stacey
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice restaurant
Stacey
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice pool area
Janet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.
JOSE
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Nature
Hilda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay
Valerie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.
Gerardo
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Exelente
Xochitl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Super nice 😃👍
rosa
icon-with Partner
with Partner
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
NIAN
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Read More
Diego
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Beautiful and perfect to visit Palenque. Everything was fine.
Sanam
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great eco-hotel.
Number of reviews per page
20
40