Cuxos Hotel Beachfront

This property's main selling aspect is proximity to the beach. The building / rooms is newer / clean. Bathroom shower is nice size walkin. I suggest the property provide a map of how to access the property. This is a common complaint from people who stayed here.

The location was perfect! Right at the end of the North beach so it didn't feel as crowded. The room was very nice and clean. The people at the front desk weren't very friendly or helpful. They emailed us ahead of time and asked when we would be arriving. I gave them a timeframe and when we got there, within that time frame, we had to wait for an hour for someone to check us in. We ended up eating lunch at the bar and sat on the beach until someone showed up. The housekeeping staff was great. All in all I would stay there again.

good location of ocean and beach

Beautiful beach. Our room was on the first floor, on the beach. You couldn't just hang out and look at the ocean from your room. It was blocked by chairs, restaurant and people. No privacy. Stay on upper levels, if possible. I had no idea how important beach towels were. They don't have any. We used our bath towels. We have stayed at 2 other hotels in Isla Mujeres. This one is small and cute. Staff nice. All in all, it was nice.

Great place to stay.. ocean is literally steps away. Would highly recommenx

I loved that this hotel is right on the water!!!

Enjoyable scenery!

Trying to find this place impossible even knowing a couple of locals… you will have to drag your own luggage thru sand… the „front desk“ tho friendly sometimes there sometimes not… guys on the beach that are suppose to serve we’re sitting and on their phones mostly… bed/board stuff stiff… big room, clean and nice… but towels are like gold here trying to get one! But can’t beat the location or view!

The location is great. The bar right outside is very loud during the day. The continental breakfast consists of coffee, juice and toast or waffle.

Wonderful location! Friendly staff!

Location is the best!! Beautiful!!! This hotel has SO MUCH potential! They need to replace their towels that are all falling apart. Bed sheets are the worst and blankets are so rough and all stained. It feels like you are staying in a hostel. The floors are slo slippery when wet. My friend fell down the stairs and hurt his back. There are NO Beach towels. Staff at CUCOS restaurant need a lot of customer service training. The breakfast is not worth it. You need to go somewhere else to get a nice breakfast. If these things are improved i would totally stay there again and recommend to anyone. I loved the location! We visit the island several times a year.

Overall our stay went well! The only thing was the continental breakfast was served until 8:30am and only a waffle(waffles was not well cooked) I had to ask the waiter to toast again! and coffee was served. Not the expectation of continental breakfast. I would recommend to go and get breakfast and not even waste your time. Waiting until 8:30am was not worth it.

My stay was perfect the hotel is right in front of the beach. At night the waves sound is magical. Staff is really good and you can't ask for the better spot. The only thing I will complain will be the breakfast. Is a toast or waffle with coffee and juice and the wait it was horrible. Other than that I will go back and stay and eat somewhere else. Is plenty around.

Amazing view!!

Very nice view, clean

We had the best vacation here, the beach is perfect and extremely close. The property is very close and walkable to a hunch of shopping, bars and resturants.

Good customer service

Magnificent view! Newly renovated bathroom. Strong A/C. highly recommended.

Pros. Excellent location. Big room. Excepcional view and part of the beach for the price. You can control the AC without restrictions. Cons: Bed is too firm, shower water is warm to cold but with the heat coming from the beach it doesn’t feel bad. Food is extremely pricy but have to admit that taste was very good. They are close by 6pm. There are other options around it that close late.

This place is simple, clean, and has the best view! I would definitely stay here again.