El Santuario Resort & Spa

Hotels
8.0
/10
Very Good
742 reviews

What Guests Say About Their Stay

Taylor

10.0
/ 10
We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.

Ana Laura

10.0
/ 10
El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
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Ignacio

10.0
/ 10
Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia
See translation
In the Area
See Map
Carretera a Colorines Km. 4.5, Valle de Bravo, Estado de México, Mexico, 51200

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at El Santuario Resort & Spa is a good choice when you are visiting Valle de Bravo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Santuario Resort & Spa

Carretera a Colorines Km. 4.5, Valle de Bravo, Estado de México, Mexico, 51200
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Discover More About El Santuario Resort & Spa

General


Near Hridaya Club Garden

Location


Located in Valle de Bravo, El Santuario Resort & Spa is on a lake, within a 5-minute drive of Valle de Bravo Dam and Hridaya Club Garden. This spa hotel is 2.1 mi (3.5 km) from Ixtapantongo National Training Center and 2.6 mi (4.2 km) from Normal School of Valle de Bravo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Valle de Bravo Dam - 0.7 km / 0.4 mi
Hridaya Club Garden - 1.9 km / 1.2 mi
Ixtapantongo National Training Center - 3.4 km / 2.1 mi
Normal School of Valle de Bravo - 4.2 km / 2.6 mi
Casa De Oración Carmel Maranatha OCD - 4.9 km / 3 mi
Valle de Bravo Technological Institute of Advanced Studies - 6.7 km / 4.2 mi
Artisan Market - 8.6 km / 5.4 mi
Saint Francis of Assisi Church - 9.2 km / 5.7 mi
Central Square - 9.5 km / 5.9 mi
Museum Joaquin Arcadio Curroc Valle de Bravo - 9.7 km / 6 mi
Valle de Bravo Archaeological Museum - 10.2 km / 6.3 mi
Sanctuary of Santa Maria Ahuacatlán - 10.8 km / 6.7 mi
Jardín El Tlapeue - 11.7 km / 7.3 mi
Rancho del Agustín - 12.5 km / 7.8 mi
El Molino Waterfall - 13.1 km / 8.2 mi

The preferred airport for El Santuario Resort & Spa is Benito Juarez International Airport (MEX) - 154.1 km / 95.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Valle de Bravo? This hotel has 377 square feet (35 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.

Dining


Enjoy international cuisine at Naha, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 12:30 PM for a fee.

Rooms


Stay in one of 135 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

All facilities in El Santuario Resort & Spa

Bar, Cafe and Lounge El Santuario Resort & Spa
Bar, Cafe and Lounge
Swimming Pool El Santuario Resort & Spa
Swimming Pool
Entertainment Facility El Santuario Resort & Spa
Entertainment Facility
Functional Hall El Santuario Resort & Spa
Functional Hall
Common Space El Santuario Resort & Spa
Common Space

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Spa
  • Pool sun loungers

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Wedding service
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Conference center
  • Conference rooms

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Nearby Facilities

  • Gift shop

Sports and Recreations

  • Tennis court

Accommodation Policy & General Information in El Santuario Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:30

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No elevators
  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Santuario Resort & Spa
135
Another facilities in El Santuario Resort & Spa
Outdoor pool, Picnic area, Garden, Spa, Pool sun loungers

Frequently asked question in El Santuario Resort & Spa

What are available facilities at El Santuario Resort & Spa?
There are top facilites at El Santuario Resort & Spa such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Santuario Resort & Spa?
The standard check-in time at El Santuario Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:30
Does El Santuario Resort & Spa provide breakfast?
Yes, El Santuario Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Santuario Resort & Spa?
El Santuario Resort & Spa is a 4.0-star hotel.
How many rooms are available at El Santuario Resort & Spa?
El Santuario Resort & Spa has 135 rooms in total.
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More Reviews from Other Guests in El Santuario Resort & Spa

8.0
Very Good
From 742 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews El Santuario Resort & Spa

Number of reviews per page
20
40
Top reviews
Montserrat
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

El cuarto era inaceptablemente ruidoso, toda la noche estuvimos escuchando carros pasar. A las 7:30 am empezaron a cortar el pasto y se escuchaba todo, al igual que a los trabajadores pasar caminando en la grava. Deberían avisar el nivel de ruido que manejan esos cuartos. La comida carísima y muy sin chiste; lo único que valió la pena, fue la atención de todo el personal, ahí sí excelente.
Read More
Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lake View, clean room, friendly staff.
mercedes
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nos tocó un cuarto enfrente de la cocina, dejamos voucher abierto y no lo hicieron bien. La comida no es su fuerte
Francisco
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great
Claudia Alejandra
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice hotel
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything
Jeen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Restaurant is overpriced
Taylor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Read More
Ana Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
Read More
joshua
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Soledad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Read More
bertha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very good spot
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Fabulous location
Adrian
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Highly recommend
miguel
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Expensive
Ignacio
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia
Yuridia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Paulina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

La vista es espectacular, el servicio de primera. Falta un poco de mantenimiento en las albercas. En general todo súper bien.
PEDRO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great piece in Valle, excellent general manager, always willing to help
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 El Santuario Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 742 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

8.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Santuario Resort & Spa

Number of reviews per page
20
40
Top reviews
Montserrat
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

El cuarto era inaceptablemente ruidoso, toda la noche estuvimos escuchando carros pasar. A las 7:30 am empezaron a cortar el pasto y se escuchaba todo, al igual que a los trabajadores pasar caminando en la grava. Deberían avisar el nivel de ruido que manejan esos cuartos. La comida carísima y muy sin chiste; lo único que valió la pena, fue la atención de todo el personal, ahí sí excelente.
Read More
Sergio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lake View, clean room, friendly staff.
mercedes
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nos tocó un cuarto enfrente de la cocina, dejamos voucher abierto y no lo hicieron bien. La comida no es su fuerte
Francisco
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great
Claudia Alejandra
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice hotel
Antonio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everything
Jeen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Restaurant is overpriced
Taylor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We very much enjoyed our 2 night stay at El Santuario! The location is breathtaking. We went Monday through Wednesday, so the resort itself was pretty empty. We felt like we had the whole place to ourselves! The room was clean, the view was gorgeous, and the bed was comfortable. We went to the Spa and felt total bliss. It was magical. For any non-Spanish speaking travelers who come here, it's important to know some basic Spanish because we only interacted with a few staff that spoke English. Overall, we would highly recommend El Santuario to anyone who is looking for a serene spot to relax and reset. Valle de Bravo, Mexico is a gorgeous area and while we didn't leave the resort, we would have absolutely loved to explore the little lake town.
Read More
Ana Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

El Santuario es una excelente opción para quien busca un ambiente relajado, de paz y armonía. Las habitaciones del lago son hermosas, tienen una vista espectacular y son totalmente nuevas. La comida en los dos restaurantes es deliciosa, todo lo que probamos nos encantó. La atención de todo el personal es sobresaliente, todos muy atentos y siempre dispuestos a ayudarte. Tienen actividades guiadas como meditaciones y clase de yoga. Mi único pero es que la temperatura de las albercas es templada y para el clima de Valle siento que si le hace falta un poco más de calor, igual en la regadera, cuando nos bañamos la primera vez no había agua caliente. Sin duda regresaré en una estancia más larga.
Read More
joshua
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Little sad that I didn't get a promised room upgrade through Expedia or my welcome amenity. Also a little sad the food wasn't as good expected and the spa wasnt working.
Soledad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

In short stay away. The property needs ALOT of maintenance. The pool tiles are coming undone and the water was filled with bugs. Additionally there is NO AIR CONDITIONING in any of the rooms. With temperatures reaching 100 degrees and excessive humidity it’s almost criminal to not have AC. The rooms are unbearable to sleep in at night. The food was mediocre and due to a conference on site we were treated like second class citizens. One of the restaurants was closed and when I asked to speak to a manager about the room we were given they never followed up with us. Overall very very disappointed with the hotel, property, and rooms. As gold members we weren’t given the upgrade, weren’t given late check out, and had to beg for a 20% discount which was included in our package. Wouldn’t recommend and wish they would have just canceled my reservation if they were too busy with a conference that weekend.
Read More
bertha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The new rooms don't have the best view but are in excellent condition. The Old rooms, which are the most expensive, are extremely hot. I would return to the new section because the hotel has many other communal area views. The service is excellent. The Spa has great therapists. The food is good and offers healthy options.
Alan
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very good spot
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Fabulous location
Adrian
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Highly recommend
miguel
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Expensive
Ignacio
icon-with Partner
with Partner
10.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia
Yuridia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Paulina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

La vista es espectacular, el servicio de primera. Falta un poco de mantenimiento en las albercas. En general todo súper bien.
PEDRO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Great piece in Valle, excellent general manager, always willing to help
Number of reviews per page
20
40