El Tropicano

Hotels
6.6
/10
Pleasant
239 reviews

What Guests Say About Their Stay

Alejandro

10.0
/ 10
Genial y un reconocimiento especial para el Sr Kike muy agradable su actitud de servicio. Llevamos 5 años visitando Acapulco y llegando a este hotel.
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Altagracia

10.0
/ 10
Muy gentiles el personal, el check in fue súper rápido y muy sencillo. Me encantó el precio, es un hotel muy lindo y su personal muy cálido.
See translation

TPieters

10.0
/ 10
I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.
In the Area
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Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco de Juárez, Estado de Guerrero, Mexico, 39850

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
El Tropicano is located in area / city Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Tropicano

Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco de Juárez, Estado de Guerrero, Mexico, 39850
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Discover More About El Tropicano

Location


El Tropicano is located in area / city Acapulco de Juárez.

About El Tropicano

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Tropicano.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from El Tropicano exclusively for you.

With all facilities offered, El Tropicano is the right place to stay.

All facilities in El Tropicano

Others El Tropicano
Others

Public Facilities

  • Restaurant
  • Others
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Tours
  • Porter
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Breakfast

General

  • Terrace

Accommodation Policy & General Information in El Tropicano

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 20

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Tropicano
106
Number of floors in El Tropicano
3
Another facilities in El Tropicano
Others, Smoke-free area, Safety deposit box, Tours, Porter

Frequently asked question in El Tropicano

What are available facilities at El Tropicano?
There are top facilites at El Tropicano such as Restaurant, Swimming Pool, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at El Tropicano?
The standard check-in time at El Tropicano is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Tropicano provide breakfast?
Yes, El Tropicano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Tropicano?
El Tropicano is a 3.0-star hotel.
How many floors does El Tropicano have?
El Tropicano has 3 floors.
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More Reviews from Other Guests in El Tropicano

6.6
Pleasant
From 239 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.2

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
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Traveler Reviews El Tropicano

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Read More
Desiree
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Maria
10.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Excellent place
Verified traveler
10.0
/10
Reviewed 465 week(s) ago

Expedia Group verified review

Beautiful. The best. Nothing to say. It was ok. Nice and clean.
anette
6.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

Rooms are clean, close to beach, transportation. Staff was friendly ,
Pete
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.
Ronald
6.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip
ronald
6.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

good basic budget hotel, hard beds, good location everything you need is in walking distance
ronald
6.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso
TPieters
10.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.
Read More
Tom
8.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

I was nice clean hotel and friendly staff - except for check in lady
Julio
2.0
/10
Reviewed 663 week(s) ago

Hotels.com verified review

I will never go in my life again.
Antonio B
6.0
/10
Reviewed 689 week(s) ago

Hotels.com verified review

The price is right, low class, but we cant complain.
Verified traveler
8.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.
E
2.0
/10
Reviewed 756 week(s) ago

Hotels.com verified review

Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!
Read More
Javier
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Habitaciones sucias, sin TV, sin control de aire acondicionado.
Saul
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

De acuerdo al precio, estuvo Bien mi estancia, me gustó que hay agua abundante en la regadera, la Alberca de atrás excelente, Buen trato del personal, solo las camas no son lo ideal para descansar se sumen, pero lo demás muy Bien
Julio
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Muy bien
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 El Tropicano

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 239 reviews
Cleanliness

7.0

Room Comfort

6.4

Location

8.2

Service and Facilites

6.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Tropicano

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Read More
Desiree
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Maria
10.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

Excellent place
Verified traveler
10.0
/10
Reviewed 465 week(s) ago

Expedia Group verified review

Beautiful. The best. Nothing to say. It was ok. Nice and clean.
anette
6.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

Rooms are clean, close to beach, transportation. Staff was friendly ,
Pete
8.0
/10
Reviewed 526 week(s) ago

Expedia Group verified review

The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.
Ronald
6.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip
ronald
6.0
/10
Reviewed 597 week(s) ago

Hotels.com verified review

good basic budget hotel, hard beds, good location everything you need is in walking distance
ronald
6.0
/10
Reviewed 598 week(s) ago

Hotels.com verified review

good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso
TPieters
10.0
/10
Reviewed 638 week(s) ago

Hotels.com verified review

I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.
Read More
Tom
8.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

I was nice clean hotel and friendly staff - except for check in lady
Julio
2.0
/10
Reviewed 663 week(s) ago

Hotels.com verified review

I will never go in my life again.
Antonio B
6.0
/10
Reviewed 689 week(s) ago

Hotels.com verified review

The price is right, low class, but we cant complain.
Verified traveler
8.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.
E
2.0
/10
Reviewed 756 week(s) ago

Hotels.com verified review

Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!
Read More
Javier
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Habitaciones sucias, sin TV, sin control de aire acondicionado.
Saul
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

De acuerdo al precio, estuvo Bien mi estancia, me gustó que hay agua abundante en la regadera, la Alberca de atrás excelente, Buen trato del personal, solo las camas no son lo ideal para descansar se sumen, pero lo demás muy Bien
Julio
icon-Business
Business
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Muy bien
Number of reviews per page
20
40