Encantada Tulum

Resorts
9.8
/10
Exceptional
129 reviews

What Guests Say About Their Stay

marisa

10.0
/ 10
Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!

Mary Craig

10.0
/ 10
This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night

Kenny

10.0
/ 10
Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
In the Area
See Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Encantada Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Encantada Tulum

Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More Places
Lobby Encantada Tulum
Lobby 2 Encantada Tulum

Discover More About Encantada Tulum

General


In Tulum (Zona Hotelera)

Location


With a stay at Encantada Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 13 minutes by foot from Sian Ka'an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 1 km / 0.7 mi
Ven a la Luz Sculpture - 1.9 km / 1.2 mi
Playa Akun - 4.1 km / 2.5 mi
SFER IK - 5.2 km / 3.2 mi
Beach - 5.5 km / 3.4 mi
Jaguar Park - 5.9 km / 3.6 mi
Tulum National Park - 6 km / 3.7 mi
Jaguar Viewpoint Tulum - 6.1 km / 3.8 mi
Acceso al Parque Jaguar - 6.1 km / 3.8 mi
Las Palmas Public Beach - 7.4 km / 4.6 mi
Hunab Lifestyle Center - 8.1 km / 5.1 mi
Playa Paraiso - 8.3 km / 5.1 mi
Holistika Art Walk - 10 km / 6.2 mi
Dos Aguas Park - 10.5 km / 6.6 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 48.6 km / 30.2 mi
Cancun Intl. Airport (CUN) - 126.4 km / 78.5 mi

Facilities


Relax and unwind with massages, body treatments, and facials. Additional amenities at this resort include complimentary wireless internet access, concierge services, and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining


Enjoy Regional cuisine at Encantada Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Encantada Tulum

Entertainment Facility Encantada Tulum
Entertainment Facility
Fitness Center Encantada Tulum
Fitness Center
Common Space Encantada Tulum
Common Space
Lobby Encantada Tulum
Lobby
Exterior Encantada Tulum
Exterior

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Garden
  • Beach towel
  • Private beach
  • Spa
  • Beach sun loungers

Hotel Services

  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Continental breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby

General

  • Parking
  • Terrace

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Encantada Tulum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 06:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Events/parties not allowed, Cashless transactions are available, Onsite COVID-19 testing (Antigen) is available, Children not allowed, Contactless check-in is available, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 06:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Encantada Tulum
8
Number of floors in Encantada Tulum
2
Another facilities in Encantada Tulum
Romantic proposal packages, Beach umbrella, Garden, Beach towel, Private beach

Frequently asked question in Encantada Tulum

What are available facilities at Encantada Tulum?
There are top facilites at Encantada Tulum such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Encantada Tulum?
The standard check-in time at Encantada Tulum is starting from 15:00 - 06:00 while the latest check-out time is at Before 12:00
Does Encantada Tulum provide breakfast?
Yes, Encantada Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Encantada Tulum?
Encantada Tulum is a 4.0-star hotel.
How many floors does Encantada Tulum have?
Encantada Tulum has 2 floors.
See All

More Reviews from Other Guests in Encantada Tulum

9.8
Exceptional
From 129 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Encantada Tulum

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great spot
marisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!
Mary Craig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Kenny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Staff were exceptional
rob
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Asma
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Seema
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Amazing property and wonderful service from all the staff definitely recommend this property!
Meredith
icon-Leisure
Leisure
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Dayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
madalina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

O
Julian
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Amazing property and staff
Gharzai
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Nice and Quiet
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Exceptional staff and grounds. Perfect for couples to spend quality time.
Marc
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Deidra
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Encantada Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 129 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Encantada Tulum

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great spot
marisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Exquisite small boutique hotel. Outstanding service, beautiful rooms and grounds, wonderful food. The beach itself was also perfect. It’s located south of the noisy nightlife section of SoTu and across the street from Nu - an incredible Michelin restaurant. Highly recommend!
Mary Craig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night
Kenny
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent service and location. Love the fact it's a small resort with just a few rooms so very private plus adults only. The only negative was the private dinner for what I expected and what was given was way overpriced.
Ashley
icon-with Partner
with Partner
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Our stay here was wonderful. The food was so good. The service was amazing, especially Paula and Isabel. They answered our many questions, took care to make sure we had food when we were out early in the morning and gave us great reccomendations. This place is so beautiful.I would highly recommend it
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Staff were exceptional
rob
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
Asma
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

I didn't get a welcome drink and the shampoo and conditioner were not the greatest quality. However, the hotel grounds were absolutely beautiful. The room was lovely and very clean. The staff were very welcoming and eager to assist.
Richard
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Seema
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Amazing property and wonderful service from all the staff definitely recommend this property!
Meredith
icon-Leisure
Leisure
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Dayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
madalina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

O
Julian
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Amazing property and staff
Gharzai
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Nice and Quiet
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Exceptional staff and grounds. Perfect for couples to spend quality time.
Marc
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Deidra
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Read More
Number of reviews per page
20
40