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Era Hotel & SPA Tulum

Name: Era Hotel & SPA Tulum
Address: Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760, Calle 6 Sur, Estado de Quintana Roo, 77760, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

92 reviews

What Guests Say About Their Stay

Tasha L

10.0

/ 10

I can honestly say I enjoyed my stay at Era Hotel. The hosts were a beautiful couple who welcomed me warmly. They were so willing to help me find dining options, car service and even offered to make me breakfast for my birthday. I absolutely loved my stay! Highly recommend 10 out of 10! Thank you guys for helping my first solo trip a memorable one. And the traditional Mexican Breakfast was delicious!!!

Donald

10.0

/ 10

The property was beautiful. The rooms are clean, large and have that beautiful tulum style. The staff were helpful and friendly. They provide you with bikes to get around tulum. Highly recommended. Would stay there again!

Shawna

10.0

/ 10

Staying at Era Hotel... is like staying at your favourite Aunt's home! We were warmly welcomed curb-side with open arms (literally) and a beautiful smile by a vibrant woman named "Anola". Her energy and passion radiated as soon as we laid eyes on her. Our room was great! It was clean and well maintained. We loved the lush garden and pool. Mario the gentleman who works overnight, was very helpful. The breakfast which was included with our stay... was WOW! Super fresh, delicious, fast and instagram worthy! lol The location of the hotel is perfect. It's quiet; yet walkable with several cafe's, shops and restaurants tucked away just around the corner. Taxi's in Tulum are beyond expensive ($30 USD for 4.5km) So we rented an ATV to get around. It was the best idea and perfect to explore the area and enjoy the beach. Our airport driver Antonio was great and professional. He went above and beyond to assure that we were well taken care of and were collected and returned to the airport with ample time. *PRO TIP: As the shuttle service is outsourced. Remember to make sure you have USD cash on you to pay the airport shuttle driver! To avoid any unnecessary stress. I will be recommending Era Tulum to all of my friends and family. We will certainly be back again soon! Thank you again for taking such great care of us

In the Area

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Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

Swimming Pool

WiFi

Era Hotel & SPA Tulum is a hotel is located at Tulum.

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What's around Era Hotel & SPA Tulum

Calle 6 Sur, entre 7 sur & 5 Sur, La Veleta, Tulum, Estado de Quintana Roo, Mexico, 77760

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Discover More About Era Hotel & SPA Tulum

Location

Era Hotel & SPA Tulum is a hotel is located at Tulum.

About Era Hotel & SPA Tulum

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Era Hotel & SPA Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Era Hotel & SPA Tulum.

All facilities in Era Hotel & SPA Tulum

Others

Things to Do

Outdoor pool
Garden
Sauna
Spa
Pool sun loungers

Hotel Services

Laundry service
Luggage storage
Front desk
Tours
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box

General

Parking
Terrace

Connectivity

Free WiFi

Accommodation Policy & General Information in Era Hotel & SPA Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, WiFi
Check-In / Check-Out Time	From 15:00 - 22:30 - to 11:00
Available rooms at Era Hotel & SPA Tulum	9
Another facilities in Era Hotel & SPA Tulum	Outdoor pool, Garden, Sauna, Spa, Pool sun loungers

Frequently asked question in Era Hotel & SPA Tulum

What are available facilities at Era Hotel & SPA Tulum?

There are top facilites at Era Hotel & SPA Tulum such as Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Era Hotel & SPA Tulum?

The standard check-in time at Era Hotel & SPA Tulum is starting from 15:00 - 22:30 while the latest check-out time is at Before 11:00

What is the star rating of Era Hotel & SPA Tulum?

Era Hotel & SPA Tulum is a 4.0-star hotel.

How many rooms are available at Era Hotel & SPA Tulum?

Era Hotel & SPA Tulum has 9 rooms in total.

What do past guests say about Era Hotel & SPA Tulum?

Era Hotel & SPA Tulum is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Era Hotel & SPA Tulum

Overall Ratings & Reviews Era Hotel & SPA Tulum

Other sources (92)

8.8

Very Good

From 92 reviews

Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.4

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Traveler Reviews Era Hotel & SPA Tulum

Number of reviews per page

Top reviews

Luis Eduardo

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

It'a good choice if you aren't to picky

patrik

Business

8.0

/10

Reviewed 50 week(s) ago

Manuel

Leisure with Partner

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Muy bonito lugar. Excelente amenidades y un personal muy amable.

Evalerie

Leisure with Partner

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Amabilidad

Santa

Leisure Family

6.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Location very close to main avenue, walking distance. Bikes available to guest. Staff very courteous, friendly and helpful. In the room.. No TV, No phone. Hotel is 2 level, no elevator. Restaurant is currently closed, continental breakfast is available, but later in the morning. It is a very safe and secure facility. Front door locked and monitored 24 hrs. Iron must be requested at front office. Very small fridge in the room. The pool is very well maintained, clean and relaxing atmosphere. We were in and out, therefore it was ok for having a place to sleep. The neighborhood is a bit shabby but safe to walk around, small businesses around corner worth exploring. Pharmacy on corner to get some essentials but opens later in the morning. and taco truck on corner as well. Lots of construction going on in the area. No noise, however power was affected 1 day of our stay. This is not meant to be a negative review, more so realistic information. Staff is highly accommodating and nice. Loved the home feeling, were treated like family not guest. I will consider returning, if minor adjustments. I need a TV to keep up with the world, or just for weather update. Thank you Era team

David

Leisure with Partner

8.0

/10

Reviewed 150 week(s) ago

Expedia Group verified review

Property was great and the staff were extremely responsive and helpful. The room is as advertised. The area is great to have access to restaurants and bars but not be in the main tourist area of Tulum on the Main Street. A lot of construction is happening everywhere so this could change quickly. Hotel let us spend the whole day by the pool while we waited for our evening flight which was nice. Breakfast was simple but good and included. Hotel is extremely secure and felt safe. Only minor issue, shower is in the room with only 3 sides stopping water from coming out so the floor gets a bit wet. Otherwise would recommend as a hotel option.

Donald

10.0

/10

Reviewed 151 week(s) ago

Expedia Group verified review

Shawna

Business and Leisure with Partner

10.0

/10

Reviewed 158 week(s) ago

Staff was great, just like in the pictures and breakfast was amazing. It’s a bit far from the center but we’re New Yorkers and we walked a lot but taxis are reasonably priced to the center, beach and la zona hotelera.

Claire

10.0

/10

Reviewed 194 week(s) ago

Hotels.com verified review

We had a lovely stay at Era. The room was spacious and so was the bed. The only thing missing in the room was maybe a coffee machine. Service was excellent, we had a lot of help finding taxis and getting recommendations for our cenote visits :) I would recommend !

Herbie

with Partner

10.0

/10

Reviewed 197 week(s) ago

Expedia Group verified review

Perfect place to stay as a couple, all staff did everything they could to make our time staying there as good as possible. Breakfast every morning was also delicious. Highly recommended place to stay.

Nicole

Friends and Family

10.0

/10

Reviewed 204 week(s) ago

Hotels.com verified review

What a BEAUTIFUL property! The staff was so amazing and helpful and everything about our stay truly exceeded all of our expectations. From the free breakfast delivered to your room to the absolutely AMAZING spa - Era Hotel checked all the boxes for us!

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.