Fairmont Heritage Place Mayakoba

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10.0
/10
Exceptional
27 reviews

What Guests Say About Their Stay

Michael

10.0
/ 10
Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough leverage (as a 70 year old) to go up the slight hills. The grounds are beautiful, with interesting wildlife. You can take a boat ride around Mayakoba and see the whole area. The staff is incredibly helpful and can arrange anything you want to do, either in Mayakoba or nearly Playa del Carmen. Definitely a rare experience. (1) The Four Seasons Hoi An in Viet Nam is probably still number one ever, but that's an impossible bar to exceed.

Joselyn Gisselle

10.0
/ 10
Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.

Christopher

10.0
/ 10
Beautiful property. Only issue was not having enough golf carts to transport guests.
In the Area
See Map
Carretera Federal Cun Playa, Km 298, Mayakoba, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Fairmont Heritage Place Mayakoba is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Fairmont Heritage Place Mayakoba

Carretera Federal Cun Playa, Km 298, Mayakoba, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Exterior Fairmont Heritage Place Mayakoba
Exterior 2 Fairmont Heritage Place Mayakoba

Discover More About Fairmont Heritage Place Mayakoba

Location


Fairmont Heritage Place Mayakoba is located in area / city Solidaridad.

About Fairmont Heritage Place Mayakoba

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Fairmont Heritage Place Mayakoba will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Fairmont Heritage Place Mayakoba, a wonderful accommodation for your family holiday.

This resort is an ideal choice for you, novice to professional golfers.

From business event to corporate gathering, Fairmont Heritage Place Mayakoba provides complete services and facilities that you and your colleagues need.

Not all resort allow guests with pets, but Fairmont Heritage Place Mayakoba welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Fairmont Heritage Place Mayakoba is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at Fairmont Heritage Place Mayakoba.

All facilities in Fairmont Heritage Place Mayakoba

Swimming Pool Fairmont Heritage Place Mayakoba
Swimming Pool
Entertainment Facility Fairmont Heritage Place Mayakoba
Entertainment Facility
Fitness Center Fairmont Heritage Place Mayakoba
Fitness Center
Common Space Fairmont Heritage Place Mayakoba
Common Space
Exterior Fairmont Heritage Place Mayakoba
Exterior

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Private beach
  • Barbecue
  • Outdoor facilities
  • Beach umbrella
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Fitness center
  • Clubhouse
  • Beach cabanas
  • Beach sun loungers

Sports and Recreations

  • Beach volleyball
  • Golf cart
  • Golf club
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Golf practice
  • Archery
  • Tennis court
  • Golf course

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Laundry service
  • Porter
  • 24-hour Receptionist
  • Concierge

Kids and Pets

  • Babysitting with surcharge
  • Children facilities

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Computer station

Connectivity

  • Free WiFi

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Fairmont Heritage Place Mayakoba

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Fairmont Heritage Place Mayakoba
34
Number of floors in Fairmont Heritage Place Mayakoba
4
Another facilities in Fairmont Heritage Place Mayakoba
Romantic proposal packages, Outdoor pool, Private beach, Barbecue, Outdoor facilities

Frequently asked question in Fairmont Heritage Place Mayakoba

What are available facilities at Fairmont Heritage Place Mayakoba?
There are top facilites at Fairmont Heritage Place Mayakoba such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fairmont Heritage Place Mayakoba?
The standard check-in time at Fairmont Heritage Place Mayakoba is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00
Does Fairmont Heritage Place Mayakoba provide breakfast?
Yes, Fairmont Heritage Place Mayakoba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fairmont Heritage Place Mayakoba?
Fairmont Heritage Place Mayakoba is a 5.0-star hotel.
How many floors does Fairmont Heritage Place Mayakoba have?
Fairmont Heritage Place Mayakoba has 4 floors.
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More Reviews from Other Guests in Fairmont Heritage Place Mayakoba

10.0
Exceptional
From 27 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Fairmont Heritage Place Mayakoba

Number of reviews per page
20
40
Top reviews
Michael
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough leverage (as a 70 year old) to go up the slight hills. The grounds are beautiful, with interesting wildlife. You can take a boat ride around Mayakoba and see the whole area. The staff is incredibly helpful and can arrange anything you want to do, either in Mayakoba or nearly Playa del Carmen. Definitely a rare experience. (1) The Four Seasons Hoi An in Viet Nam is probably still number one ever, but that's an impossible bar to exceed.
Read More
Neeraj
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes
Joselyn Gisselle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.
Christopher
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful property. Only issue was not having enough golf carts to transport guests.
Chirag
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Wonderful property and spacious villas. We can’t wait to go back.
Nathalie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.
Read More
Anjalee
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
Yasmeen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
Carrie
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
Read More
Natalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
Read More
Daniel
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tudo ótimo
Juan Jose
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien
LEIDY
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

s
Juan Manuel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Fairmont Heritage Place Mayakoba

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
10.0
Exceptional
From 27 reviews
Cleanliness

10.0

Room Comfort

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Fairmont Heritage Place Mayakoba

Number of reviews per page
20
40
Top reviews
Michael
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough leverage (as a 70 year old) to go up the slight hills. The grounds are beautiful, with interesting wildlife. You can take a boat ride around Mayakoba and see the whole area. The staff is incredibly helpful and can arrange anything you want to do, either in Mayakoba or nearly Playa del Carmen. Definitely a rare experience. (1) The Four Seasons Hoi An in Viet Nam is probably still number one ever, but that's an impossible bar to exceed.
Read More
Neeraj
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes
Joselyn Gisselle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.
Christopher
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful property. Only issue was not having enough golf carts to transport guests.
Chirag
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Wonderful property and spacious villas. We can’t wait to go back.
Nathalie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.
Read More
Anjalee
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
Yasmeen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
Carrie
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
Read More
Natalie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
Read More
Daniel
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tudo ótimo
Juan Jose
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Todo bien
LEIDY
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

s
Juan Manuel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio
You’ve read all the top reviews.
Number of reviews per page
20
40