Fiesta Inn Veracruz Malecon

Clean in general, however the towels which were supposed to be white, were grayish. The air conditioner was quite loud and old. Service was really good as well as the location and the food at the restaurant was good too. However, there’s room for improvement…

Rooms were outdated. Uncomfortable beds, basic amenitie supplies of poor quality. Sheets and towels old, stained and stiff/crisp. Basic and poor quality food for the price point. Rooms and hallways smells old and humid. Small and DIRTY pool. Staff on the other hand very friendly and attentive.

Good location, EV charging in private garage, great staff, restaurant…

Pros: Polite and helpful staff. Convenient location during the daytime. Nice breakfast if you choose the buffet. Clean. Cons: The location feels unsafe at night, and some surrounding streets are not well lit. Read their Expedia listing carefully, as it can be misleading. It states that you will get ONE continental breakfast for ONE person per day, and that is exactly what you get. I booked a room for two, and they gave me only one breakfast for one person. That said, it’s worth paying the extra charge for the buffet. The facilities are clean but old and not in good condition. The hallways feel like a cheap hotel. The beds are old, and the air conditioning is outdated and difficult to adjust—it blows in only one direction, so you end up either too hot or too cold. The bathtub was clean, but it didn’t work properly and had a leak; you had to firmily hold the faucet for a few seconds to make the water switch to the shower. The toilet was clean, but it felt unusually low, almost like it was made for kids. I’ve stayed in hotels with lower room rates that were in much better condition. There was no safe deposit box in the room. The windows were dirty. The key-card system to control the lights didn’t work. I booked two nights at this hotel, but within the first few hours of the first day, I realized I didn’t want to stay there. I contacted Expedia immediately and asked them to cancel the second, but they were not able to do so. It was really disappointing.

El cuarto limpio y buena cama y tv

Todo bien Solo que me iban a poner 4 + 2 cervezas y no estuvieron a nuestra llegada Lo demás ok

Highly recommended

Well located, clean and friendly staff. Restaurant is good. Great for business. Rooms are a little basic and outdated, but better than many other options in town in the range.

El personal y servicio bien. Todos muy atentos. Pero las habitaciones están muy mal equipadas y mantenidas. La llave de la regadera no funcionaba, mandaron a mantenimiento a hacer la reparación y cuando la usamos otra vez la manija no estaba sin atornillar. No hay agua caliente en la regadera.

The front desk people are very friendly.

It was very close to downtown and very safe location.

Todo bien

The room was horrible, the curtains were dirty, the air conditioning was very noisy, the bathroom curtain was broken, there was no soap.

Great place. Near the boardwalk

It was a nice stay over all. Recommend.

Quite and safe

I really loved the lication. Everything was a very ahort walk.

Decent older hotel. Good breakfast buffet, and i usually dont like buffets. Comfortable beds.

Everything was great since our arrival We get room upgrade with welcome charcuterie board Valet parking beautiful location Love the hotel and great customer service

Great hotel with a lovely view.