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Gran Hotel de Puebla by HNF

Hotels
9.2
/10
Exceptional
430 reviews

What Guests Say About Their Stay

Wendy

10.0
/ 10
Room was clean and spacious very nice. Hotel staff were wonderful. Thank you

Socorro

10.0
/ 10
Desayuno, los huevos estrellados estaban requetefritos parecian tostada, el omelete y todo lo hecho con huevo demaciado fritos casi quemados, hora feliz sin logica ya que solo ciertas bebidas aplican, margaritas nada que ver, muy saladas, en general las benidas no estaban bien hechas, ocupan un bartender
See translation

Jerry C.

10.0
/ 10
Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
In the Area
See Map
Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, Estado de Puebla, Mexico, 72020

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Gran Hotel de Puebla by HNF is a hotel is located at Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gran Hotel de Puebla by HNF

Blvd Hermanos Serdan, 794, El Riego Norte, Puebla, Estado de Puebla, Mexico, 72020
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Lobby Gran Hotel de Puebla by HNF
Lobby 2 Gran Hotel de Puebla by HNF

Discover More About Gran Hotel de Puebla by HNF

General


Near Parque del Paseo de Los Gigantes

Location


Located in Puebla, Gran Hotel de Puebla by HNF is a 2-minute drive from FINSA and 8 minutes from Cuauhtemoc Stadium. This luxury hotel is 4.5 mi (7.3 km) from Zócalo de Puebla and 4.7 mi (7.6 km) from Puebla Cathedral.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parque del Paseo de Los Gigantes - 0.2 km / 0.1 mi
FINSA - 1.9 km / 1.2 mi
Galerías Serdán - 2.6 km / 1.6 mi
Cuexcomate Volcano - 2.7 km / 1.7 mi
Finsa Industrial Park - 4 km / 2.5 mi
Fuente de los Frailes - 4.6 km / 2.9 mi
Museo del Ferrocarril - 5.8 km / 3.6 mi
National Museum of Mexican Railroads - 5.8 km / 3.6 mi
Cruz del Sur Shopping Center - 6 km / 3.7 mi
Uriarte Talavera - 6.3 km / 3.9 mi
Triangulo Las Animas Shopping Center - 6.6 km / 4.1 mi
Candy Street - 6.9 km / 4.3 mi
Rosario Chapel - 7.1 km / 4.4 mi
Museum of the Mexican Army and Air Force - 7.1 km / 4.4 mi
Outlet Puebla Premier - 7.1 km / 4.4 mi

The nearest major airport is Puebla Intl. Airport (PBC) - 26.3 km / 16.3 mi

Renovations


The following facilities or services will be unavailable from November 12 2026 to November 25 2026 (dates subject to change):

  • Bar/Lounge(s)
  • Business center
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities

Facilities


Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite at Tierra Azteca, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 154 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Gran Hotel de Puebla by HNF

Bar, Cafe and Lounge Gran Hotel de Puebla by HNF
Bar, Cafe and Lounge
Swimming Pool Gran Hotel de Puebla by HNF
Swimming Pool
Fitness Center Gran Hotel de Puebla by HNF
Fitness Center
Functional Hall Gran Hotel de Puebla by HNF
Functional Hall
Common Space Gran Hotel de Puebla by HNF
Common Space

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Accessible parking

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms

Transportation

  • Limited parking

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Gran Hotel de Puebla by HNF

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Gran Hotel de Puebla by HNF
154
Number of floors in Gran Hotel de Puebla by HNF
6
Another facilities in Gran Hotel de Puebla by HNF
Laundry service, Wedding service, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Gran Hotel de Puebla by HNF

What are available facilities at Gran Hotel de Puebla by HNF?
There are top facilites at Gran Hotel de Puebla by HNF such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gran Hotel de Puebla by HNF?
The standard check-in time at Gran Hotel de Puebla by HNF is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Gran Hotel de Puebla by HNF?
Gran Hotel de Puebla by HNF is a 4.0-star hotel.
How many floors does Gran Hotel de Puebla by HNF have?
Gran Hotel de Puebla by HNF has 6 floors.
How many rooms are available at Gran Hotel de Puebla by HNF?
Gran Hotel de Puebla by HNF has 154 rooms in total.
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More Reviews from Other Guests in Gran Hotel de Puebla by HNF

9.2
Exceptional
From 430 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gran Hotel de Puebla by HNF

Number of reviews per page
20
40
Top reviews
Luis Fernando
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien
Aura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car.
Read More
Yanet
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room good, food poor and too many question at the check in.
Eri
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was excellent!
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean and spacious very nice. Hotel staff were wonderful. Thank you
Socorro
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Desayuno, los huevos estrellados estaban requetefritos parecian tostada, el omelete y todo lo hecho con huevo demaciado fritos casi quemados, hora feliz sin logica ya que solo ciertas bebidas aplican, margaritas nada que ver, muy saladas, en general las benidas no estaban bien hechas, ocupan un bartender
RAFAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location
Artemisa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff was very friendly, hotel was very accessible.
Filiberto
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ice machine didn’t work, internet was too slow and overpriced breakfast.
Hanjo
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Thank you
Maria
icon-Family
Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent rooms and clean and comfortable
Pramod
icon-Business
Business
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

don’t understand little bit of english .No black tea available in restaurants
Adje
icon-Business
Business
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great staff
Teresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Todo esta excelente pero uno busca relajarse y el jacuzzy nunca tuvo agua, lo prendieron y salia agua fria fatal experiencia
HECTOR
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Nc
Jerry C.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Luis
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Nice and frendly people
Emilio
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Muy limpio y el personal muy amable
Irina
icon-with Partner
with Partner
8.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Gran Hotel de Puebla by HNF

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 430 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gran Hotel de Puebla by HNF

Number of reviews per page
20
40
Top reviews
Luis Fernando
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bien
Aura
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Gran Hotel de Puebla by HNF is a pleasant hotel located in an industrial area, seemingly geared toward guests connected to the local automotive industry. The common areas are large, open, and comfortable, and the rooms are clean and well organized. The staff deserves special recognition for being very kind and always willing to go the extra mile when assistance is needed. Overall, the service experience was excellent, and I would rate the hotel a 6 out of 5 for hospitality. That said, there are a few areas for improvement. In the first room assigned to us, the electrical outlets near the coffee maker and refrigerator were not working. In both rooms we used, the sink drainage was slow, and some of the towels appeared worn and should be replaced. These issues suggest the hotel could benefit from a more proactive maintenance plan or a partial renovation. Despite these points, the hotel is a good and safe option in the area and provides a very attentive service.
Read More
Juan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It seems it is a new o renovated hotel so we did not have any issues with our room. The parking lot is underground and has two levels. The staff was respectful. However, they demanded official ID for all the guests 18 years old and older regardless of their country (usually, only the person paying for the stay has to provide an ID.) The water in the swimming pool is not heated. The restaurant charges $300 MX for the breakfast while you can get it outside for $145 MX. It is not close to touristic places, like downtown, so you need to get a cab or rent a car.
Read More
Yanet
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room good, food poor and too many question at the check in.
Eri
icon-Business Family
Business Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was excellent!
Wendy
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean and spacious very nice. Hotel staff were wonderful. Thank you
Socorro
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Desayuno, los huevos estrellados estaban requetefritos parecian tostada, el omelete y todo lo hecho con huevo demaciado fritos casi quemados, hora feliz sin logica ya que solo ciertas bebidas aplican, margaritas nada que ver, muy saladas, en general las benidas no estaban bien hechas, ocupan un bartender
RAFAEL
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Location
Artemisa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff was very friendly, hotel was very accessible.
Filiberto
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Ice machine didn’t work, internet was too slow and overpriced breakfast.
Hanjo
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Thank you
Maria
icon-Family
Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Excellent rooms and clean and comfortable
Pramod
icon-Business
Business
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

don’t understand little bit of english .No black tea available in restaurants
Adje
icon-Business
Business
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Great staff
Teresa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Todo esta excelente pero uno busca relajarse y el jacuzzy nunca tuvo agua, lo prendieron y salia agua fria fatal experiencia
HECTOR
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Nc
Jerry C.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Very clean well kept Hotel. All the personnel are very attentive, polite and fully represents excellent service attitude. Great place to stay
Luis
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Nice and frendly people
Emilio
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Muy limpio y el personal muy amable
Irina
icon-with Partner
with Partner
8.0
/10
Reviewed 164 week(s) ago

Hotels.com verified review

We love the stay! Beds are great, linens are great, pillows are great. Lots of programs in English on TV. We did like our stay, but few things need to be mentioned for improvement. The service not that great. We called ahead and asked if we check in earlier. They said yes at 1 pm you can check in. We came at 1:30, they said our room is not ready and we need to wait. I asked how long, she told me to just wait). 10 min later we got into the toom. The room had only one robe and shoes. Towels are old and grey in color. The coffee pods provided both decaf. The shower gel wasn't refilled. In the morning at 8 am we left and I asked to clean our room as soon as possible, because we are going to be back at 10. They said yes and called to ask the maid. We came at 10:25, walked into uncleaned room and the maid came in the door with us, asking if we want our room cleaned? Every time we ask something they smile and cheerfully said Yes, Don't worry! But not even once they did what they said they are going to do. Area around hotel horribly smells like sewer on the balconies, patios, outside.
Read More
Number of reviews per page
20
40