Gran Hotel El Encanto

Hotels
8.6
/10
Very Good
33 reviews

What Guests Say About Their Stay

Amado

10.0
/ 10
Me encanta este hotel, a una cuadra del andador principal, tiene un estacionamiento amplio, y la atención es muy buena, habitaciones cómodas.
See translation

Carlos

10.0
/ 10
Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
See translation

Martha Elvia

10.0
/ 10
El cuarto tipo rústico, agradable el lugar, cerca de los principales andadores
See translation
In the Area
See Map
calle crecensio, numero 27 colonia centro, San Cristobal De Casas, Estado de Chiapas, Mexico, 29050

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Staying at Gran Hotel El Encanto is a good choice when you are visiting San Cristóbal de las Casas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gran Hotel El Encanto

calle crecensio, numero 27 colonia centro, San Cristobal De Casas, Estado de Chiapas, Mexico, 29050
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Lobby Gran Hotel El Encanto
Exterior 2 Gran Hotel El Encanto

Discover More About Gran Hotel El Encanto

General


Near San Cristóbal de las Casas Cathedral

Location


With a stay at Gran Hotel El Encanto in San Cristóbal de las Casas (Santa Lucía), you'll be within a 10-minute walk of San Cristóbal de las Casas Cathedral and Arches of Carmen. This hotel is 0.3 mi (0.4 km) from Plaza 31 de Marzo and 0.3 mi (0.5 km) from Museo de San Cristóbal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Arches of Carmen - 0.3 km / 0.2 mi
Santo Domingo Handicraft Market - 0.4 km / 0.3 mi
Church of San Cristobal - 0.4 km / 0.3 mi
Plaza 31 de Marzo - 0.4 km / 0.3 mi
Museo de San Cristóbal - 0.5 km / 0.3 mi
Amber Museum of Chiapas - 0.6 km / 0.3 mi
Mesoamerican Museum of Jade - 0.6 km / 0.3 mi
Ciudad Cuauhtemoc - 0.6 km / 0.4 mi
San Cristóbal de las Casas Cathedral - 0.6 km / 0.4 mi
Church of San Nicolás - 0.6 km / 0.4 mi
La Merced Church - 0.6 km / 0.4 mi
Regional Costume Museum - 0.7 km / 0.4 mi
Foro Cultural Kinoki - 0.8 km / 0.5 mi
Café Museo Café - 0.8 km / 0.5 mi
Ex-Convent of Santo Domingo - 1 km / 0.6 mi

The nearest major airport is Angel Albino Corzo Intl Airport (TGZ) - 75.6 km / 47 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in San Cristóbal de las Casas? This hotel has 172 square feet (16 square meters) of space consisting of a conference center and 60 meeting rooms. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).

Rooms


Stay in one of 17 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.

All facilities in Gran Hotel El Encanto

Entertainment Facility Gran Hotel El Encanto
Entertainment Facility
Functional Hall Gran Hotel El Encanto
Functional Hall
Common Space Gran Hotel El Encanto
Common Space
Lobby Gran Hotel El Encanto
Lobby
Accommodation Services Gran Hotel El Encanto
Accommodation Services

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms

General

  • Banquet
  • Parking

Things to Do

  • Garden

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Gran Hotel El Encanto

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Gran Hotel El Encanto
17
Another facilities in Gran Hotel El Encanto
Smoke-free area, Safety deposit box, Coffee shop, Business facilities, Conference center

Frequently asked question in Gran Hotel El Encanto

What are available facilities at Gran Hotel El Encanto?
There are top facilites at Gran Hotel El Encanto such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gran Hotel El Encanto?
The standard check-in time at Gran Hotel El Encanto is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Gran Hotel El Encanto?
Gran Hotel El Encanto is a 3.0-star hotel.
How many rooms are available at Gran Hotel El Encanto?
Gran Hotel El Encanto has 17 rooms in total.
What do past guests say about Gran Hotel El Encanto?
Gran Hotel El Encanto is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Gran Hotel El Encanto

8.6
Very Good
From 33 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Gran Hotel El Encanto

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Property located in an excellent location. Parking next to the property. No restaurant. Reception staff not helpful. Staff not helpful or interested in helping to solve room problems, in may case the heater was not working properly and was unable to solve this. Other small issues that can be overlooked but accumulate at the end of the stay.
Read More
Amado
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Me encanta este hotel, a una cuadra del andador principal, tiene un estacionamiento amplio, y la atención es muy buena, habitaciones cómodas.
Abraham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Muy bien
isaac guzman
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Mejorar las condiciones de muebles
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
Irais
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Buen lugar céntrico, el personal amigable y servicial
Ramiro Romero
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Que no tengan sabanas blancas
Carlos
icon-Business
Business
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
PATRICIA
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

El hotel muy bonito y el personal muy atento, solo hace falta el restaurante todo el día, no solo por las mañanas
Victor G
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Buena opción de hotel para estancia corta con la familia. Personal muy amable y servicial en las mañanas pero en las tardes ponen la música muy alta
Victor G
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Hotel céntrico cerca del Arco del Carmen. Camas y almohadas comodad. Me gustó el hotel la estancia fue corta. El Hotel es cómodo pero ruidoso por las bocinas en los pasillos.
Jose Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Valor precio excelente.
Martha Elvia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

El cuarto tipo rústico, agradable el lugar, cerca de los principales andadores
Jose Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Gracias, lo único es que el sábado tenían XV años(fiesta), mucho ruido hasta las 11 pm y mis Hijas no podían dormir, desde las 8pm
Mari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

El hotel es hermoso! Sus instalaciones, habitaciones cálidas y con excelente ubicación. Me volvería a hospedar allí mismo en mi próxima visita.
Alma Rosa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

La ubicación del hotel es muy conveniente, tienen un jardín muy bonito, la limpieza es buena, la comodidad de las camas es regular, sin embargo no me gustó que no respetaran el precio de la reserva, en esta ocasión me cobraron extra por mi niño de 15 años, al hacer la reserva indique que el hospedaje era para 2 adultos y el niño de 15 años y me apareció un precio y en el hotel me indicaron que ellos manejaban otras condiciones, como recomendación si su niño tiene mas de 8 años reserven como adulto.
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Jasiel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Excelente hotel, una experiencia muy bonita y sus desayunos riquísimos
adriana guadalupe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

El salón la encantada padrisimo
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

Excelente ubicación
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

MUY BIEN HUBICADO, TODO EXELENTE, NOS FUE MUY AGRADABLE LA ESTANCIA
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Gran Hotel El Encanto

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 33 reviews
Cleanliness

9.2

Room Comfort

8.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Gran Hotel El Encanto

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Property located in an excellent location. Parking next to the property. No restaurant. Reception staff not helpful. Staff not helpful or interested in helping to solve room problems, in may case the heater was not working properly and was unable to solve this. Other small issues that can be overlooked but accumulate at the end of the stay.
Read More
Amado
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Me encanta este hotel, a una cuadra del andador principal, tiene un estacionamiento amplio, y la atención es muy buena, habitaciones cómodas.
Abraham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Muy bien
isaac guzman
6.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Mejorar las condiciones de muebles
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
Irais
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Buen lugar céntrico, el personal amigable y servicial
Ramiro Romero
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Que no tengan sabanas blancas
Carlos
icon-Business
Business
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
PATRICIA
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

El hotel muy bonito y el personal muy atento, solo hace falta el restaurante todo el día, no solo por las mañanas
Victor G
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Buena opción de hotel para estancia corta con la familia. Personal muy amable y servicial en las mañanas pero en las tardes ponen la música muy alta
Victor G
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Hotel céntrico cerca del Arco del Carmen. Camas y almohadas comodad. Me gustó el hotel la estancia fue corta. El Hotel es cómodo pero ruidoso por las bocinas en los pasillos.
Jose Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Valor precio excelente.
Martha Elvia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

El cuarto tipo rústico, agradable el lugar, cerca de los principales andadores
Jose Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 235 week(s) ago

Expedia Group verified review

Gracias, lo único es que el sábado tenían XV años(fiesta), mucho ruido hasta las 11 pm y mis Hijas no podían dormir, desde las 8pm
Mari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 241 week(s) ago

Expedia Group verified review

El hotel es hermoso! Sus instalaciones, habitaciones cálidas y con excelente ubicación. Me volvería a hospedar allí mismo en mi próxima visita.
Alma Rosa
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

La ubicación del hotel es muy conveniente, tienen un jardín muy bonito, la limpieza es buena, la comodidad de las camas es regular, sin embargo no me gustó que no respetaran el precio de la reserva, en esta ocasión me cobraron extra por mi niño de 15 años, al hacer la reserva indique que el hospedaje era para 2 adultos y el niño de 15 años y me apareció un precio y en el hotel me indicaron que ellos manejaban otras condiciones, como recomendación si su niño tiene mas de 8 años reserven como adulto.
Read More
Jasiel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Excelente hotel, una experiencia muy bonita y sus desayunos riquísimos
adriana guadalupe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

El salón la encantada padrisimo
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 265 week(s) ago

Expedia Group verified review

Excelente ubicación
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 274 week(s) ago

Expedia Group verified review

MUY BIEN HUBICADO, TODO EXELENTE, NOS FUE MUY AGRADABLE LA ESTANCIA
Number of reviews per page
20
40