What do past guests say about Hacienda Cenote San Ignacio?

Hacienda Cenote San Ignacio is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Hacienda Cenote San Ignacio

Name: Hacienda Cenote San Ignacio
Address: 126 Calle 23 Centro, Chocholá, Estado de Yucatán, Mexico, 97816, 126 Calle 23 Centro, Estado de Yucatán, 97816, Mexico
Rating: 8.4

Hotels

8.4

/10

Very Good

33 reviews

What Guests Say About Their Stay

Elizabeth

10.0

/ 10

Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.

AnalÍ

10.0

/ 10

I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.

mayra gabriela

10.0

/ 10

Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima

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In the Area

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126 Calle 23 Centro, Chocholá, Estado de Yucatán, Mexico, 97816

Main Facilities

Swimming Pool

Restaurant

WiFi

Staying at Hacienda Cenote San Ignacio is a good choice when you are visiting Chocholá.

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What's around Hacienda Cenote San Ignacio

126 Calle 23 Centro, Chocholá, Estado de Yucatán, Mexico, 97816

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Location

Staying at Hacienda Cenote San Ignacio is a good choice when you are visiting Chocholá.

About Hacienda Cenote San Ignacio

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hacienda Cenote San Ignacio.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Hacienda Cenote San Ignacio exclusively for you.

Hacienda Cenote San Ignacio is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hacienda Cenote San Ignacio is the right place to stay.

All facilities in Hacienda Cenote San Ignacio

Others

Public Facilities

Others
Restaurant
Safety deposit box
Coffee shop

Hotel Services

Tours
Wedding service
Porter
Multilingual staff

Food and Drinks

Bar
Breakfast
Snack bar

General

Reception hall
Smoking area
Terrace

Things to Do

Outdoor pool
Garden

Connectivity

Free WiFi

Nearby Facilities

Souvenir shop

Accommodation Policy & General Information in Hacienda Cenote San Ignacio

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet fee: MXN 439 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between midnight and 2:00 AM
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 13:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hacienda Cenote San Ignacio	4
Another facilities in Hacienda Cenote San Ignacio	Others, Safety deposit box, Coffee shop, Tours, Wedding service

Frequently asked question in Hacienda Cenote San Ignacio

What are available facilities at Hacienda Cenote San Ignacio?

There are top facilites at Hacienda Cenote San Ignacio such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hacienda Cenote San Ignacio?

The standard check-in time at Hacienda Cenote San Ignacio is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00

Does Hacienda Cenote San Ignacio provide breakfast?

Yes, Hacienda Cenote San Ignacio provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hacienda Cenote San Ignacio?

Hacienda Cenote San Ignacio is a 3.0-star hotel.

How many rooms are available at Hacienda Cenote San Ignacio?

Hacienda Cenote San Ignacio has 4 rooms in total.

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More Reviews from Other Guests in Hacienda Cenote San Ignacio

Overall Ratings & Reviews Hacienda Cenote San Ignacio

Other sources (33)

8.4

Very Good

From 33 reviews

Cleanliness

8.4

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews Hacienda Cenote San Ignacio

Number of reviews per page

Top reviews

Elizabeth

Leisure Family

10.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

AnalÍ

Leisure with Friends

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Sergio Adan Franco

Leisure with Partner

6.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .

Juan

Leisure Family

4.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

It is not a Hotel boutique as announced. Restaurante and swimming pool are,opened to the public; gardens very poor. It is a 2 star hotel, suites are not too bad. Too expensive for what,it,is. Disappointed. Traveller from Mexico.

Viviana

Leisure Family

6.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero

Emilio

6.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.

LETICIA ISABEL FLORES

10.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Excelente lugar inmerso en la naturaleza

Enrique

8.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera

Victor D

Leisure Family

6.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas

Sergio Arturo

8.0

/10

Reviewed 87 week(s) ago

Expedia Group verified review

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.

mayra gabriela

Leisure Family

10.0

/10

Reviewed 91 week(s) ago

Expedia Group verified review

Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima

Jessica Georgina

8.0

/10

Reviewed 93 week(s) ago

Expedia Group verified review

El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro

Jessi

Leisure Family

10.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Lugar cómodo y limpio , para pasar unos días tranquilos

Psi daniela

Leisure with Partner

10.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos

JOSE

Friends and Family

8.0

/10

Reviewed 104 week(s) ago

Hotels.com verified review

El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!

Emmanuel

Leisure with Partner

10.0

/10

Reviewed 104 week(s) ago

Expedia Group verified review

Todo bien y la atencion muy buena

Agenor eduardo

Leisure with Partner

6.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Unico

Araceli

Leisure with Children

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

El personal es super amable

Raul

Friends and Family

6.0

/10

Reviewed 146 week(s) ago

Hotels.com verified review

Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella

Mario

Leisure Family

6.0

/10

Reviewed 156 week(s) ago

Expedia Group verified review

Es un cenote muy pequeño y tal vez por ser domingo estaba lleno de gente. La otra atracción que se supone es un río, no es mas que una piscina alargada que la verdad no vale la pena.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.