Hacienda Real del Caribe

Hotels
8.4
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

Jaskirat

10.0
/ 10
Room size was big and also the location is perfect if you want to enjoy night life of Playa. We loved it.

Stephanie

10.0
/ 10
Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again.

Danielle

10.0
/ 10
Clean room with air conditionning Good breakfast Great area for entertainment Taxi service to airport Clean swimming pool
In the Area
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Calle 10 entre 5a y 12, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hacienda Real del Caribe is a hotel is located at Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hacienda Real del Caribe

Calle 10 entre 5a y 12, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Lobby Hacienda Real del Caribe
Lobby 2 Hacienda Real del Caribe

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General


Near Quinta Avenida

Location


With a stay at Hacienda Real del Caribe, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

3D Museum of Wonders - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Riviera Gran Casino - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.2 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.2 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Founders Park - 0.7 km / 0.4 mi
Paseo del Carmen - 0.8 km / 0.5 mi
Portal Maya - 0.8 km / 0.5 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi

The preferred airport for Hacienda Real del Caribe is Cancun Intl. Airport (CUN).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy American cuisine at MAGNOLIAS, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Hacienda Real del Caribe

Swimming Pool Hacienda Real del Caribe
Swimming Pool
Common Space Hacienda Real del Caribe
Common Space
Lobby Hacienda Real del Caribe
Lobby
Exterior Hacienda Real del Caribe
Exterior
Others Hacienda Real del Caribe
Others

General

  • Swimming pool
  • Smoking area
  • Rooftop terrace
  • Terrace

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Outdoor pool
  • Garden

Transportation

  • Area shuttle
  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hacienda Real del Caribe

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hacienda Real del Caribe
58
Number of floors in Hacienda Real del Caribe
3
Another facilities in Hacienda Real del Caribe
Swimming pool, Smoking area, Rooftop terrace, Terrace, Newspaper in lobby

Frequently asked question in Hacienda Real del Caribe

What are available facilities at Hacienda Real del Caribe?
There are top facilites at Hacienda Real del Caribe such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hacienda Real del Caribe?
The standard check-in time at Hacienda Real del Caribe is starting from 16:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hacienda Real del Caribe provide breakfast?
Yes, Hacienda Real del Caribe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hacienda Real del Caribe?
Hacienda Real del Caribe is a 3.5-star hotel.
How many floors does Hacienda Real del Caribe have?
Hacienda Real del Caribe has 3 floors.
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More Reviews from Other Guests in Hacienda Real del Caribe

8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hacienda Real del Caribe

Number of reviews per page
20
40
Top reviews
Thomas Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good and great location
Daniel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very pleasant and clean place. Would stay again. Location is perfect
Jaskirat
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room size was big and also the location is perfect if you want to enjoy night life of Playa. We loved it.
William
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were not explained how to use the key for the lights in the bathroom. No a/c because we didn't know how to use the key
Greg
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Tranquil Hotel Close to 5 and clean
Fabiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The best location! Comfy beds and friendly staff!
Andrea
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is in great location, nice place. But beds are hard as rock, it was a Wednesday when we booked and they had a party or reunion in the patio rooftop super loud and screaming until 4am you could’ve heard everything. It was so hard to go to sleep, so I do not recommend this hotel.
Douglas
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Music from nearby bar until 03:00
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again.
Blanca
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was super close and hotel was nice
Azam Rizwan
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean big room, good room service excellent location
Bharat Bhushan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is next to main shopping area we love it and safe place
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room with air conditionning Good breakfast Great area for entertainment Taxi service to airport Clean swimming pool
Patricia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We were charged for three people in the room and had only two of us I’m still waiting for a refund!!!!
Ruben
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Air conditioning wasn't good all
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Yes, ac was affective. Good breakfast option. Walkable location.
KATHIA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was decent for the price. The area was very convenient to all attractions and dining. Only thing I did not like was having to have the key in the key slot once in room. I know it was to conserve energy but room would be super hot upon our return to relax. The shower door did get stuck and came off but maintenance went quick and I simply asked they could fix later upon our check out. Lobby area was hot too but it’s to be expected. Other than that great price for the convenience of being near everything and one street over Quinta Avenida. Def would go back.
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Luis Fernando
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Habitaciones nada aisladas del sonido del exterior. Mucho ruido de los bares de enseguida. Las habitaciones les falta mantenimiento. La ubicación es genial, a un lado de la 5ta avenida, sin embargo por esta razón hay demasiado ruido.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Place was beautiful, 1 block from 5th avenue. They have parking which was great
hector
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My second time in this hotel we like so much Close to everything including beach restaurants and buses
Number of reviews per page
20
40

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Exterior 4 Hacienda Real del Caribe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hacienda Real del Caribe

Number of reviews per page
20
40
Top reviews
Thomas Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

All good and great location
Daniel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very pleasant and clean place. Would stay again. Location is perfect
Jaskirat
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Room size was big and also the location is perfect if you want to enjoy night life of Playa. We loved it.
William
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were not explained how to use the key for the lights in the bathroom. No a/c because we didn't know how to use the key
Greg
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Tranquil Hotel Close to 5 and clean
Fabiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The best location! Comfy beds and friendly staff!
Andrea
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is in great location, nice place. But beds are hard as rock, it was a Wednesday when we booked and they had a party or reunion in the patio rooftop super loud and screaming until 4am you could’ve heard everything. It was so hard to go to sleep, so I do not recommend this hotel.
Douglas
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Music from nearby bar until 03:00
Stephanie
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Lovely hotel with inviting courtyard and great location near the square and amenities. I rented a bike for my stay which made getting around even easier (Playa del Carmen is a great city for cycling). The room was clean and spacious. Staff were courteous and pleasant. Would absolutely stay here again.
Blanca
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was super close and hotel was nice
Azam Rizwan
icon-Business
Business
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean big room, good room service excellent location
Bharat Bhushan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

This is next to main shopping area we love it and safe place
Danielle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean room with air conditionning Good breakfast Great area for entertainment Taxi service to airport Clean swimming pool
Patricia
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

We were charged for three people in the room and had only two of us I’m still waiting for a refund!!!!
Ruben
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Air conditioning wasn't good all
Nick
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Yes, ac was affective. Good breakfast option. Walkable location.
KATHIA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was decent for the price. The area was very convenient to all attractions and dining. Only thing I did not like was having to have the key in the key slot once in room. I know it was to conserve energy but room would be super hot upon our return to relax. The shower door did get stuck and came off but maintenance went quick and I simply asked they could fix later upon our check out. Lobby area was hot too but it’s to be expected. Other than that great price for the convenience of being near everything and one street over Quinta Avenida. Def would go back.
Read More
Luis Fernando
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Habitaciones nada aisladas del sonido del exterior. Mucho ruido de los bares de enseguida. Las habitaciones les falta mantenimiento. La ubicación es genial, a un lado de la 5ta avenida, sin embargo por esta razón hay demasiado ruido.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Place was beautiful, 1 block from 5th avenue. They have parking which was great
hector
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My second time in this hotel we like so much Close to everything including beach restaurants and buses
Number of reviews per page
20
40