Hotel 5 de Mayo

Hotels
9.4
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Gustave

10.0
/ 10
Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
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Luis

10.0
/ 10
Amazing hotel with international quality - great location - excellent service

Grace

10.0
/ 10
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
In the Area
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BLV 5 DE MAYO 404, COL XANENETLA, Puebla, Estado de Puebla, Mexico, 72290

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel 5 de Mayo is located in area / city Puebla. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel 5 de Mayo

BLV 5 DE MAYO 404, COL XANENETLA, Puebla, Estado de Puebla, Mexico, 72290
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Lobby Hotel 5 de Mayo
Lobby 2 Hotel 5 de Mayo

Discover More About Hotel 5 de Mayo

General


In Puebla (Puebla Historic Center)

Location


With a stay at Hotel 5 de Mayo in Puebla (Puebla Historic Center), you'll be within a 5-minute drive of Zócalo de Puebla and Secrets of Puebla Tunnels. This hotel is 12.3 mi (19.8 km) from Africam Safari and 9.7 mi (15.6 km) from Great Pyramid of Cholula.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Secrets of Puebla Tunnels - 0.4 km / 0.3 mi
Zona Histórica de los Fuertes - 0.6 km / 0.4 mi
Candy Street - 0.8 km / 0.5 mi
Five Wounds of San Francisco Conventional Church - 0.9 km / 0.6 mi
Main Theater of Puebla - 1 km / 0.6 mi
Santa Monica Convent and Museum of Religious Art - 1 km / 0.6 mi
Artist Quarter - 1 km / 0.6 mi
Street of Candies - 1 km / 0.6 mi
Mexican Revolution Museum - 1.1 km / 0.7 mi
El Parian Market - 1.1 km / 0.7 mi
Alfenique House - 1.1 km / 0.7 mi
Iglesia de la Compañía - 1.1 km / 0.7 mi
Santo Domingo Church - 1.2 km / 0.8 mi
Puebla Convention Center - 1.3 km / 0.8 mi
Fort Loreto - 1.3 km / 0.8 mi

The nearest major airport is Puebla Intl. Airport (PBC) - 34.2 km / 21.2 mi

Renovations


The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Dining venue(s)
  • Fitness facility

Facilities


Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Rooms


Stay in one of 59 guestrooms featuring Smart televisions. Cable television is provided for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Hotel 5 de Mayo

Swimming Pool Hotel 5 de Mayo
Swimming Pool
Fitness Center Hotel 5 de Mayo
Fitness Center
Functional Hall Hotel 5 de Mayo
Functional Hall
Common Space Hotel 5 de Mayo
Common Space
Lobby Hotel 5 de Mayo
Lobby

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Fitness center
  • Pool sun loungers

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Business facilities
  • Business center

Food and Drinks

  • Continental breakfast
  • Breakfast

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel 5 de Mayo

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Noise-free rooms not guaranteed, Essential workers only - NO
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel 5 de Mayo
59
Another facilities in Hotel 5 de Mayo
Smoke-free area, Safety deposit box, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel 5 de Mayo

What are available facilities at Hotel 5 de Mayo?
There are top facilites at Hotel 5 de Mayo such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel 5 de Mayo?
The standard check-in time at Hotel 5 de Mayo is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel 5 de Mayo provide breakfast?
Yes, Hotel 5 de Mayo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel 5 de Mayo?
Hotel 5 de Mayo is a 3.0-star hotel.
How many rooms are available at Hotel 5 de Mayo?
Hotel 5 de Mayo has 59 rooms in total.
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More Reviews from Other Guests in Hotel 5 de Mayo

9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel 5 de Mayo

Number of reviews per page
20
40
Top reviews
Yolanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service and very c!ean. Food was delious.
Rene
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clin
claudia lucero
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Us they were
Gabino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

5 de Mayo Hotel is one of the best hotels around centro historico.
Prudencio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It is clean and confortable
Verified traveler
icon-
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
Read More
Andrés
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno
Imer adiel
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
Read More
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Muy recomendable. Comodo, servicio excelente. 1,4 km del zocalo.
Eugenia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rooms are very spacious.
Gustave
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I liked Everything. Rooms are quite large and comfortable
idolina
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent place to stay. staff friendly, helpful
Nilesh
icon-
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Gary
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The Air conditioning did not work at all and the noise from the street was all night.
Luis
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Amazing hotel with international quality - great location - excellent service
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderful and attentive staff.
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Lolita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Friendly staff, good food, very clean but location is not very good.
lucia
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Number of reviews per page
20
40

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Exterior 4 Hotel 5 de Mayo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,003 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel 5 de Mayo

Number of reviews per page
20
40
Top reviews
Yolanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service and very c!ean. Food was delious.
Rene
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clin
claudia lucero
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Us they were
Gabino
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

5 de Mayo Hotel is one of the best hotels around centro historico.
Prudencio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It is clean and confortable
Verified traveler
icon-
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I have stayed at many hotels in Puebla and this one is unquestionably the worst. I chose it because it had a gym and breakfast. Not one piece of equipment worked. Nor did the internet in the room. The pillows are so hard and thick they’d make better sofa cushions. And then there was the smell. According to friends in Puebla, hotel is built over a large sewer drainage pipe. The H2S smell in the bathroom (and the rest of the room) was overpowering. I complained multiple times. To their credit, they sent someone to try to fix it but there was nothing to be done. They wouldn’t switch my room (although not sure this would have helped). There are FAR better hotels here for the price. I have no idea why this hotel gets such great reviews. Makes me not trust this app. The staff was friendly at least.
Read More
Andrés
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno
Imer adiel
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

I had a terrible experience booking through Hotel.com. I made a confirmed reservation for a family member at Hotel 5 de Mayo in Puebla, Mexico, and when they arrived, they were told there were no rooms available, despite showing the confirmation. No one took responsibility, and my family was left without a place to stay. Hotel.com offered no real help or solution. Extremely disappointing. I won’t be using this service again. Very unreliable.
Read More
Martin
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Muy recomendable. Comodo, servicio excelente. 1,4 km del zocalo.
Eugenia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Rooms are very spacious.
Gustave
icon-with Partner
with Partner
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
crystal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

I liked Everything. Rooms are quite large and comfortable
idolina
icon-with Partner
with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Excellent place to stay. staff friendly, helpful
Nilesh
icon-
6.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Gary
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The Air conditioning did not work at all and the noise from the street was all night.
Luis
icon-Business
Business
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Amazing hotel with international quality - great location - excellent service
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderful and attentive staff.
Grace
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Lolita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Friendly staff, good food, very clean but location is not very good.
lucia
icon-Leisure
Leisure
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Number of reviews per page
20
40