Hotel Casa Colonial Cozumel

Hotels
8.8
/10
Very Good
519 reviews

What Guests Say About Their Stay

Caroline

10.0
/ 10
We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.

Melissa

10.0
/ 10
Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.

pierina

10.0
/ 10
Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
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In the Area
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5a. Ave Sur No. 9, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Casa Colonial Cozumel is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casa Colonial Cozumel

5a. Ave Sur No. 9, Cozumel, Estado de Quintana Roo, Mexico, 77600
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General


In Cozumel (Colonia Centro)

Location


A stay at Hotel Casa Colonial Cozumel places you in the heart of Cozumel, a 3-minute drive from Stingray Beach and 9 minutes from Chankanaab National Park. This hotel is 5.7 mi (9.3 km) from Chankanaab Beach Adventure Park and 8.7 mi (14 km) from Paradise Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Benito Juarez Park - 0.1 km / 0.1 mi
Central Plaza - 0.1 km / 0.1 mi
Museo de la Isla de Cozumel - 0.2 km / 0.1 mi
San Miguel Church - 0.3 km / 0.2 mi
Cozumel Maritime Terminal - 0.4 km / 0.2 mi
Cozumel Fiscal Pier Ferry Terminal - 0.5 km / 0.3 mi
Rafael E Melgar Statue - 0.5 km / 0.3 mi
"Benito Juarez" Municipal Market - 0.5 km / 0.3 mi
Malecon San Miguel - 0.6 km / 0.4 mi
Punta Langosta Cruise Terminal - 0.6 km / 0.4 mi
Cozumel Museum - 0.6 km / 0.4 mi
Plaza Punta Langosta - 0.7 km / 0.4 mi
Los Cinco Soles - 0.8 km / 0.5 mi
Maya Heritage Monument - 1.1 km / 0.7 mi
Palacio Municipal - 1.2 km / 0.8 mi

The preferred airport for Hotel Casa Colonial Cozumel is Cozumel Intl. Airport (CZM) - 2.8 km / 1.7 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features discounted use of a nearby fitness facility and a reception hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 7:00 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 28 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Casa Colonial Cozumel

Common Space Hotel Casa Colonial Cozumel
Common Space
Lobby Hotel Casa Colonial Cozumel
Lobby
Others Hotel Casa Colonial Cozumel
Others
Restaurant Hotel Casa Colonial Cozumel
Restaurant

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Hotel Casa Colonial Cozumel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Colonial Cozumel
28
Number of floors in Hotel Casa Colonial Cozumel
3
Another facilities in Hotel Casa Colonial Cozumel
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Casa Colonial Cozumel

What are available facilities at Hotel Casa Colonial Cozumel?
There are top facilites at Hotel Casa Colonial Cozumel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Colonial Cozumel?
The standard check-in time at Hotel Casa Colonial Cozumel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Casa Colonial Cozumel provide breakfast?
Yes, Hotel Casa Colonial Cozumel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Casa Colonial Cozumel?
Hotel Casa Colonial Cozumel is a 3.0-star hotel.
How many floors does Hotel Casa Colonial Cozumel have?
Hotel Casa Colonial Cozumel has 3 floors.
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More Reviews from Other Guests in Hotel Casa Colonial Cozumel

8.8
Very Good
From 519 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Casa Colonial Cozumel

Number of reviews per page
20
40
Top reviews
Dirk
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WiFi was the worst. Could not stream at all and FaceTime was sporadic. Never staying here again. The staff did there best and provided a repeater but underlying internet connection was worse than my cellular.
Victoria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel for relaxing and exploring Cozumel
Lynn
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff.
Cheryl
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was...... Celing fan was covered in??? Shower door did not close. less than 3 min of hot water at a time. Also very dark in the rooms. And the so called "breakfast included" is not if you are diabetic!!!. In fact it's a diabetic persons nightmare. What you can get is Fruit with sugary yogurt, sugary granola, honey, and white bread toast. Two types of sweet drinks one made with carb laoded white RICE, the other a sweet flower tea. SUGAR ON CARBS ON MORE SUGAR. If you are a diabetic this is really bad! I had to pay for a food that contained any kind of protein and no sugar. The staff was kind. I soon discovered that I could get a better breakfast elsewhere for only 30peso more than the hotel wanted. Wont go back.
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and comfortable
Dana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent, every time!
Caroline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Read More
Susan
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Awful, unpleasant and unprofessional.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Marcela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was very polite.. the hotel is nice, clean, cozy and feels secure. However, we reserved 2 doubles. We got 1 full size they call a queen. It’s not. As I’m typing this now, believe me…. It’s tight and uncomfortable. :(
Pradeep
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The amenities could be better
Larry
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Every one was really nice.
pierina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
BLANCA
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Kathy
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Victor
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great area! Walking distance to everything.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely property. Enjoyed the suite.
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very pleasant, especially the morning food servers.
Larry
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Number of reviews per page
20
40

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Disclaimer

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8.8
Very Good
From 519 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Colonial Cozumel

Number of reviews per page
20
40
Top reviews
Dirk
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

WiFi was the worst. Could not stream at all and FaceTime was sporadic. Never staying here again. The staff did there best and provided a repeater but underlying internet connection was worse than my cellular.
Victoria
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel for relaxing and exploring Cozumel
Lynn
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff.
Cheryl
icon-
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was...... Celing fan was covered in??? Shower door did not close. less than 3 min of hot water at a time. Also very dark in the rooms. And the so called "breakfast included" is not if you are diabetic!!!. In fact it's a diabetic persons nightmare. What you can get is Fruit with sugary yogurt, sugary granola, honey, and white bread toast. Two types of sweet drinks one made with carb laoded white RICE, the other a sweet flower tea. SUGAR ON CARBS ON MORE SUGAR. If you are a diabetic this is really bad! I had to pay for a food that contained any kind of protein and no sugar. The staff was kind. I soon discovered that I could get a better breakfast elsewhere for only 30peso more than the hotel wanted. Wont go back.
Read More
David
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and comfortable
Dana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent, every time!
Caroline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We were very well greeted. The staff made the check in easy and also provided helpful information regarding the area and places to go. The rooms are large and clean and the beds very comfortable. The breakfast is simple and the staff very kind. Location is perfect close to the main street with great restaurants and 5 minute walk to the ferry.
Read More
Susan
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Awful, unpleasant and unprofessional.
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean quiet room, comfy beds, great location, easy walk from the ferry and very friendly staff. The morning server opened the gate for the beautiful gardens which was a lovely treat.
Marcela
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was very polite.. the hotel is nice, clean, cozy and feels secure. However, we reserved 2 doubles. We got 1 full size they call a queen. It’s not. As I’m typing this now, believe me…. It’s tight and uncomfortable. :(
Pradeep
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The amenities could be better
Larry
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Every one was really nice.
pierina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Las chica que nos atendio en el desayuno maravillosa y todo los empleados lo unico que tiene que mejorar es el internet en los cuartos
BLANCA
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Perfect location and staff! Always had a smile and courteous attitude! Perfect room for my husband and I to enjoy while at Cozumel!
Kathy
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Sonrientes y muy buen servicio, súper céntrico el lugar, ideal para turistas
Victor
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good
MARIA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great area! Walking distance to everything.
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Lovely property. Enjoyed the suite.
Dennis
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very pleasant, especially the morning food servers.
Larry
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It was in a very tourist area but very quite and near the ferry to playa del carman. No pool
Number of reviews per page
20
40