Hotel Casa Faroles

todo bien

todo excelente

Muy bonito y en muy buenas condiciones el hotel Su personal muy amable nos recibieron antes de la hora del check in y eso se lo agradecemos porque llegamos muy temprano y cansados y asi pudimos descansar muy recomendable

My Family recommended this hotel and everything they said about it was true. I really enjoyed my stay. Staff was friendly and helpful. Felt like home. Love it.

Everything was great, great location and delicious breakfast

I expected more from a 4-star hotel. I booked a couple nights but had to leave after one night for personal reasons. The only staff I interacted with was at check in/out. Service was okay but not as friendly or inviting as I would’ve liked. First issue I had was from the start. I had to scan my key card multiple times before I got the door to open (and this happened other times as well). Then, once in the room, as we were closing the window, we noticed a large bug on the side like it had been squished when the window was closed before. It looked dead and dried out like it had been there a long time. Couple of issues with the restroom. The doorknob was broken and detached from the door. The toilet didn’t flush properly although this was fixed once we made front desk aware. The beds were hard and not very comfortable. Overall, the room looked clean (aside from the dead bug) and the a/c worked very well. The hotel is also in a great location. All this being said, I would not recommend and don’t plan on staying here on my next visit.

La atención del personal de otro nivel, el hotel es muy lindo y agradable, incluye estacionamiento y en mi caso el desayuno también, excelente opción por el costo

We love the hotel location and rooms have a lot space. The only thing I did not like was the bed it mattress was very hard.

Hotel Casa faroles los recibió muy bien a mi y a mi esposo. Durante nuestra estancia todo estuvo muy bien. El cuarto estuvo muy limpio para mi fue 10/10 Lo único incómodo fue la cama estaba muy DURA (firm) desafortunadamente :( Lo que provocó que no durmiéramos agusto las 3 noches. Pero el resto del cuarto y hotel estuvo muy bien ubicado y muy limpio todo. De echo el hotel también incluía desayuno por lo cual estaba 7/10 La localización estuvo excelente todo de inmediato justo en el centro de todo. Restaurantes, tiendas- circle k (7eleven de U.S.A)

I really like their breakfast really fresh and made to order, I have stayed there twice already and on my second stay I booked a Balconie suite but since the fro t desk girl was new she had already given it to someone else who arrived earlier than me I was given a room with view to the inside and that is not what I had payed for.

Great location, clean and parking included.

Muy excelente todo

Hace falta mas variedad

It’s great

Room very clean and front desk very helpful and professional.

Staff was great

Our favourite part of the hotel was our amazing breakfast and the kindness of Carlos!!!

It is a beautiful historical building. The architecture is stunning. The rooms were very clean and staff was amazing. The only downside was they actually do not have connecting rooms and we really needed them but, we made it work. Hotel is Centrally located in the historic city of Zacatecas.

Beautiful property, breakfast limited to same thing every morning.

Friendly and helpful staff. Delicious breakfast every morning. Great location: within walking distance of cathedral, museums and mercado. Beautiful and clean hotel. Would definitely stay here again.