Hotel Casa Real

Hotels
8.8
/10
Very Good
119 reviews

What Guests Say About Their Stay

Dalia

10.0
/ 10
Habitación limpia, puedes pedir secadora de cabello sin costo, la atencion del personal es muy buena.
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Mark

10.0
/ 10
Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.

Infusion

10.0
/ 10
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
In the Area
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603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Estado de Puebla, Mexico, 72810

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Casa Real is located in area / city San Andrés Cholula. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Casa Real

603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Estado de Puebla, Mexico, 72810
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Discover More About Hotel Casa Real

Location


Hotel Casa Real is located in area / city San Andrés Cholula.

About Hotel Casa Real

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Casa Real exclusively for you.

Hotel Casa Real is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Casa Real is the right place to stay.

All facilities in Hotel Casa Real

Others Hotel Casa Real
Others

Hotel Services

  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Accommodation Policy & General Information in Hotel Casa Real

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately MXN 190 for adults and MXN 120 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include outdoor lighting
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa Real
32
Another facilities in Hotel Casa Real
Luggage storage, Porter, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Casa Real

What are available facilities at Hotel Casa Real?
There are top facilites at Hotel Casa Real such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Casa Real?
The standard check-in time at Hotel Casa Real is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Casa Real provide breakfast?
Yes, Hotel Casa Real provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Casa Real?
Hotel Casa Real is a 3.5-star hotel.
How many rooms are available at Hotel Casa Real?
Hotel Casa Real has 32 rooms in total.
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More Reviews from Other Guests in Hotel Casa Real

8.8
Very Good
From 119 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Hotel Casa Real

Number of reviews per page
20
40
Top reviews
Edgar
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All ok
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very good quality for the price, nice and obliging staff members.
Russell
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place, great staff
Ivan
icon-Leisure
Leisure
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Rosalba
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I was average Cleanliness
HECTOR
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excelente value, nice place, very nice with pets. Nothing bad to say at all
Martin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Infusion
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Manishi
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

It was excellent but no fans or air-conditioning.
Roger
icon-Business
Business
8.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

I enjoyed this stay very much
Daniel
icon-Family
Family
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
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CLAUDIA
icon-Business
Business
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The time that it takes register in th platform
Andres
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo excelente
Sergio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El único detalle fue que en la habitación solo existía un rollo de papel y no era nuevo. Además el lavamanos se veía mal pegado. Los detalles anteriores son lo "más malo" que tuvo la habitación y no considero que sean motivo para no elegirla. Por lo demás, muy limpia, aguas de cortesía, mini refri, todo bastante bastante bien. El sevicio y atencion del personal es "bueno", sin destacar como excelente pero para nada fue malo. Me volvería a hospedar por la relacion calidad-precio.
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Adriana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

EL ESTACIONAMIENTO SEGURO Y BIEN, LAS HABITACIONES UN POCO SUCIAS SE VEIA POLVO ATRAS MUEBLES. SUPER RUIDOSO DE LA CALLE EN LA NOCHE Y EN EL DIA SI HAY EVENTO EN EL RESTAURANTE MUCHISIMO SE ESCUCHABA EN LA HABITACION LA MUSICA
Arturo Mendoza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy acogedora la habitación y excelente atención del personal
nelly natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El personal del restautrante es muy atento, y la comida es buena
Rodrigo
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bonito, bien ubicado y se ve que el restaurante es muy bueno (pero no lo probé, solo lo vi) No le pongo 5 estrellas porque es un poco ruidoso. Se escucha todo de los locales de al rededor y durante el día se escucha todo el ruido de los pasillos y restaurante. La tele nunca jaló, solo prende pero como no le llegaba señal, no se podía ver nada
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Anabell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Atencion agradable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Casa Real

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 119 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casa Real

Number of reviews per page
20
40
Top reviews
Edgar
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All ok
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel was a nice surprise. Clean and refreshed rooms. Ample parking and friendly staff.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very good quality for the price, nice and obliging staff members.
Russell
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place, great staff
Ivan
icon-Leisure
Leisure
2.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Very noise, the walls are paper thin you can hear everything. The room I stayed in faced the dinning hall so it was very noisy and you could hear everyone checking in and walking in and out. They were doing renovations on top of that. I had to check out that very same day.
Rosalba
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

I was average Cleanliness
HECTOR
icon-Leisure
Leisure
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excelente value, nice place, very nice with pets. Nothing bad to say at all
Martin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Infusion
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Manishi
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

It was excellent but no fans or air-conditioning.
Roger
icon-Business
Business
8.0
/10
Reviewed 130 week(s) ago

Hotels.com verified review

I enjoyed this stay very much
Daniel
icon-Family
Family
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Read More
CLAUDIA
icon-Business
Business
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

The time that it takes register in th platform
Andres
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo excelente
Sergio
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El único detalle fue que en la habitación solo existía un rollo de papel y no era nuevo. Además el lavamanos se veía mal pegado. Los detalles anteriores son lo "más malo" que tuvo la habitación y no considero que sean motivo para no elegirla. Por lo demás, muy limpia, aguas de cortesía, mini refri, todo bastante bastante bien. El sevicio y atencion del personal es "bueno", sin destacar como excelente pero para nada fue malo. Me volvería a hospedar por la relacion calidad-precio.
Read More
Adriana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

EL ESTACIONAMIENTO SEGURO Y BIEN, LAS HABITACIONES UN POCO SUCIAS SE VEIA POLVO ATRAS MUEBLES. SUPER RUIDOSO DE LA CALLE EN LA NOCHE Y EN EL DIA SI HAY EVENTO EN EL RESTAURANTE MUCHISIMO SE ESCUCHABA EN LA HABITACION LA MUSICA
Arturo Mendoza
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy acogedora la habitación y excelente atención del personal
nelly natalia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

El personal del restautrante es muy atento, y la comida es buena
Rodrigo
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bonito, bien ubicado y se ve que el restaurante es muy bueno (pero no lo probé, solo lo vi) No le pongo 5 estrellas porque es un poco ruidoso. Se escucha todo de los locales de al rededor y durante el día se escucha todo el ruido de los pasillos y restaurante. La tele nunca jaló, solo prende pero como no le llegaba señal, no se podía ver nada
Read More
Anabell
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Atencion agradable.
Number of reviews per page
20
40