Hotel Chocolate Deluxe

Hotels
7.8
/10
Pleasant
55 reviews

What Guests Say About Their Stay

Suzanne

10.0
/ 10
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.

Charles

10.0
/ 10
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.

Lilia

10.0
/ 10
The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
In the Area
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Temezcuitate Zona Centro, Guanajuato, Estado de Guanajuato, Mexico, 36000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Chocolate Deluxe is a good choice when you are visiting Guanajuato. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Chocolate Deluxe

Temezcuitate Zona Centro, Guanajuato, Estado de Guanajuato, Mexico, 36000
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Lobby Hotel Chocolate Deluxe
Exterior 2 Hotel Chocolate Deluxe

Discover More About Hotel Chocolate Deluxe

General


Near Alley of the Kiss

Location


With a stay at Hotel Chocolate Deluxe in Guanajuato (Zona Centro), you'll be within a 15-minute walk of Alley of the Kiss and Museo Iconográfico del Quijote. This hotel is 0.7 mi (1.1 km) from Juarez Theater and 0.8 mi (1.2 km) from Church of San Diego.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museo Iconográfico del Quijote - 0.3 km / 0.2 mi
Don Quijote Iconographic Museum - 0.4 km / 0.3 mi
Union Garden - 0.5 km / 0.3 mi
Guanajuato Funicular - 0.5 km / 0.3 mi
Church of San Diego - 0.5 km / 0.3 mi
Juarez Theater - 0.5 km / 0.3 mi
Temple of the Company of Jesus - 0.6 km / 0.4 mi
Basilica of Our Lady of Guanajuato - 0.6 km / 0.4 mi
Temple of the Jesuit Order - 0.6 km / 0.4 mi
La Paz Square - 0.6 km / 0.4 mi
University of Guanajuato - 0.6 km / 0.4 mi
Museo del Pueblo de Guanajuato - 0.7 km / 0.4 mi
Pipila Monument - 0.7 km / 0.5 mi
Universidad de Guanajuato - 0.8 km / 0.5 mi
Ninteenth Century Museum - 0.8 km / 0.5 mi

The nearest major airport is Bajío Intl. Airport (BJX) - 29.8 km / 18.5 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 6 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Hotel Chocolate Deluxe

Bar, Cafe and Lounge Hotel Chocolate Deluxe
Bar, Cafe and Lounge
Common Space Hotel Chocolate Deluxe
Common Space
Lobby Hotel Chocolate Deluxe
Lobby
Accommodation Services Hotel Chocolate Deluxe
Accommodation Services
Exterior Hotel Chocolate Deluxe
Exterior

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Transportation

  • Secure parking
  • Valet parking

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in Hotel Chocolate Deluxe

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Contactless check-out is available, Private host property, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 12:00
Available rooms at Hotel Chocolate Deluxe
6
Another facilities in Hotel Chocolate Deluxe
Laundry service, Welcoming drinks, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Hotel Chocolate Deluxe

What are available facilities at Hotel Chocolate Deluxe?
There are top facilites at Hotel Chocolate Deluxe such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chocolate Deluxe?
The standard check-in time at Hotel Chocolate Deluxe is starting from 15:00 - 19:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Chocolate Deluxe?
Hotel Chocolate Deluxe is a 3.5-star hotel.
How many rooms are available at Hotel Chocolate Deluxe?
Hotel Chocolate Deluxe has 6 rooms in total.
What do past guests say about Hotel Chocolate Deluxe?
Hotel Chocolate Deluxe is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Chocolate Deluxe

7.8
Pleasant
From 55 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Hotel Chocolate Deluxe

Number of reviews per page
20
40
Top reviews
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and nice environment. A lot of stairs but doable. Was very disappointed in the hotel doing my very small load of laundry. First and last hotel the cost was around six dollars. This hotel charged $26 US. I should have asked what the cost would be prior. Overall, it is 4 of 5 stars.
Francisco
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room looked better in pictures. No phone to contact reception.
Paul
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Read More
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Read More
Claudia
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It’s a co nice place, but slow service and they need to improve cleaning
Marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Super good and safe
Francisco
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento
Suzanne
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Noe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

All was excellent
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Read More
Priscila
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Read More
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Lilia
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Line
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Line
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Julio
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

La dirección que dan es un callejón donde llegas y no hay recepción ni nada que indique que estás en el hotel, y cuando hablas al número telefónico nadie te contesta, hice como 8 llamadas hasta que alguien me contestó a quien le di mi ubicación y espere ahí como 10 minutos sin que nadie apareciera, hasta que mejor me fui a rentar otro hotel,
Read More
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.
Read More
violeta
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
Read More
Antonio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sin comentarios
Number of reviews per page
20
40

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Exterior 4 Hotel Chocolate Deluxe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 55 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Chocolate Deluxe

Number of reviews per page
20
40
Top reviews
Gary
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room and nice environment. A lot of stairs but doable. Was very disappointed in the hotel doing my very small load of laundry. First and last hotel the cost was around six dollars. This hotel charged $26 US. I should have asked what the cost would be prior. Overall, it is 4 of 5 stars.
Francisco
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room looked better in pictures. No phone to contact reception.
Paul
6.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Read More
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Read More
Claudia
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

It’s a co nice place, but slow service and they need to improve cleaning
Marco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Super good and safe
Francisco
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento
Suzanne
icon-Leisure
Leisure
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Noe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

All was excellent
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Read More
Priscila
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Read More
Charles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Lilia
icon-with Partner
with Partner
10.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Line
10.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Line
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Julio
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 159 week(s) ago

Hotels.com verified review

La dirección que dan es un callejón donde llegas y no hay recepción ni nada que indique que estás en el hotel, y cuando hablas al número telefónico nadie te contesta, hice como 8 llamadas hasta que alguien me contestó a quien le di mi ubicación y espere ahí como 10 minutos sin que nadie apareciera, hasta que mejor me fui a rentar otro hotel,
Read More
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.
Read More
violeta
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 183 week(s) ago

Hotels.com verified review

Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest.
Read More
Antonio
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Sin comentarios
Number of reviews per page
20
40