What do past guests say about Hotel Don Carlos?

Hotel Don Carlos is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Don Carlos

Name: Hotel Don Carlos
Address: 20 E Noviembre 120 Colonia Centro, Morelia, Estado de Michoacán de Ocampo, Mexico, 58000, 20 E Noviembre 120 Colonia Centro, Estado de Michoacán de Ocampo, 58000, Mexico
Rating: 8.6

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8.6

/10

Very Good

76 reviews

What Guests Say About Their Stay

William

10.0

/ 10

Amazing place! I stayed there for 3 nights and immediately upon entry I was shocked by how clean the place is and nice, the staff is super nice and helpful.

Leonard

10.0

/ 10

Excellent location and breakfasts. Staff very helpful. Good value. Rooms quiet.

Cynthia

10.0

/ 10

Great staff, clean room, loved the aesthetic. The full on Mexican breakfast was amazing lots of options and so good. Definitely recommend.

In the Area

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20 E Noviembre 120 Colonia Centro, Morelia, Estado de Michoacán de Ocampo, Mexico, 58000

Main Facilities

24-Hour Front Desk

WiFi

Hotel Don Carlos is located in area / city Morelia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Don Carlos

20 E Noviembre 120 Colonia Centro, Morelia, Estado de Michoacán de Ocampo, Mexico, 58000

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Discover More About Hotel Don Carlos

Location
Hotel Don Carlos is located in area / city Morelia.

About Hotel Don Carlos

Are you a shopaholic? Staying at Hotel Don Carlos will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at Hotel Don Carlos, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Don Carlos.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Don Carlos is the right place to stay.

All facilities in Hotel Don Carlos

Common Space

Lobby

Exterior

Others

Restaurant

General

Reception hall
Microwave (shared)
Smoking area

Hotel Services

Wedding service
Luggage storage
24-hour Receptionist

Accessibilty

Accessible bathroom
Disabled access friendly

Family-friendly Facilities

Children games

Things to Do

TV lounge

Food and Drinks

Breakfast

Connectivity

Free WiFi

Public Facilities

Coffee/tea in lobby

Business Facilities

Business facilities

Nearby Facilities

Shops

Sports and Recreations

Game room

Accommodation Policy & General Information in Hotel Don Carlos

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

, If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed

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General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Don Carlos	29
Another facilities in Hotel Don Carlos	Reception hall, Microwave (shared), Smoking area, Wedding service, Luggage storage

Frequently asked question in Hotel Don Carlos

What are available facilities at Hotel Don Carlos?

There are top facilites at Hotel Don Carlos such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Don Carlos?

The standard check-in time at Hotel Don Carlos is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00

Does Hotel Don Carlos provide breakfast?

Yes, Hotel Don Carlos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Don Carlos?

Hotel Don Carlos is a 3.0-star hotel.

How many rooms are available at Hotel Don Carlos?

Hotel Don Carlos has 29 rooms in total.

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More Reviews from Other Guests in Hotel Don Carlos

Overall Ratings & Reviews Hotel Don Carlos

Other sources (76)

8.6

Very Good

From 76 reviews

Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

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Traveler Reviews Hotel Don Carlos

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Top reviews

William

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Amazing place! I stayed there for 3 nights and immediately upon entry I was shocked by how clean the place is and nice, the staff is super nice and helpful.

Issam

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The staff were polite, but unfortunately they did not speak English, which made communication quite difficult. The breakfast was very basic and lacked variety. The room itself was quite noisy, with poor insulation from outside sounds, making it hard to rest properly. Additionally, the bathroom towels appeared old and grey rather than fresh and clean. Overall, the experience did not meet expectations.

Ronald

4.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The charges were much higher than the quoted price

Leonard

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Excellent location and breakfasts. Staff very helpful. Good value. Rooms quiet.

Roselia

Friends and Family Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Great location.

Rosalinda

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel very central.

Ellen

8.0

/10

Reviewed 41 week(s) ago

Hotels.com verified review

Room was nice and clean, though tiny. Staff was pleasant. I was allowed to check in early. Breakfast was fantastic and huge, though they did use Styrofoam cups.

Cynthia

Friends and Family Family

10.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Great staff, clean room, loved the aesthetic. The full on Mexican breakfast was amazing lots of options and so good. Definitely recommend.

Leslie

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

This hotel is perfect for singles, couples or families. The staff is beyond helpful. The included breakfast offers absolutely everything you want. All fresh food and homemade. The rooms are very clean. The beds are perfect for me…just on the firm side. There are 3 floors and no elevator so just be aware. We walked all around the historic district. I definitely recommend this place for you to stay.

Gabriela

Leisure Family

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Check in was bad. Couldn’t find reservation at first.

Maria g

6.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

No coments

Darryl

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Mauriceo the night manager was exceptionally professional and friendly. We had some record heat in Morelia, but the Daikin air conditioner with remote control completely solved that problem. I suffer a little bit from insomnia, but I had no trouble sleeping. Quiet, dark window covers. I'll be going back to Morelia, and I am definitely staying at hotel Don Carlos. I see no reason to risk staying in some other Hotel. You're a good man Mauricio.

Emma

Friends and Family Family

2.0

/10

Reviewed 164 week(s) ago

Hotels.com verified review

I called to confirm my PAID reservation a day before and the young woman who was there confirmed that yes, it's ready and everything. The next day my father and brother arrive with their itinerary number and the young woman says: Yes the reservation is here but .... "It is not paid yet ", you cannot have an itinerary number if you have not pay before(at least on the application that I used). This is FRAUD, at the end they did not stay there because they wanted to charge them for a double room at $1,800 MXN, when the single room was already paid for $1,000 MXN. I am not happy or satisfied at all. Very Bad service and they don't even try to resolve the situation. Never to consider stay there in the future if I visit Morelia.

Miguel

Leisure Family

4.0

/10

Reviewed 178 week(s) ago

Expedia Group verified review

No tiene estacionamiento, un personal te dice una cosa y otro otra, nos dijeron que no eran pet friendly y en Expedia dicen que si. Incluso nos cobraron por cada mascota

Carlos Antonio

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Excelente comida, servicio, cuarto, todo

Anselmo

with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Desayuno muy rico. Lo único que no me Gustó fue el olor de las habitaciones

Claudia

Family

6.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

La habitación se me figuro una cueva, super chiquita, sin luz casi, pero lo que no nos gusto olía muy feo el baño a drenaje. La recepción bonita, el personal muy agradable, eso SII el desayuno buffet muy bien, muy bueno Hotel céntrico Muy bien ubicado

Juan O

with Partner

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Buena Ubicacion

Victoria

with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

No fueron amistosos

Jessie

with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

La ubicación está bien , todo muy bonito y excelente atención... Lo único que yo mejoraría serían sus toallas y el colchón...

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.