Hotel Emporio Acapulco

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8.6
Very Good
1,739 reviews

What Guests Say About Their Stay

Juan

10.0
/ 10
The hotel is clean, personel is super helpful. It has access to the beach, taxi service and local transportation available at main entrance. There is a mall accross the street with a starbucks, movie theater, oxxo. Will definately book here again.

Alfred

10.0
/ 10
Everything about this hotel and the staff it’s five stars they do know what customer service is all about. From the moment you drive in the valet parking, The bell desk, front desk, room service, maid service, pool servers and the flavors of food. Are the best in the world. All the staff is the reason I have return every year for the last 5years

David

10.0
/ 10
Excelente estadía! Quiero agradecer especialmente a Guillermo de Recepción, definitivamente un gran elemento con especial atención al detalle
In the Area
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Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670

Main Facilities

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This accommodation offers:
Infinity pool
Outdoor pool
Private beach
Poolside bar
Game room
Children pool
Laundry service
Parking
Luggage storage
Garden
Fitness center
Business facilities
Staying at Hotel Emporio Acapulco is a good choice when you are visiting Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Emporio Acapulco

Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670
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Lobby Hotel Emporio Acapulco
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Discover More About Hotel Emporio Acapulco

General
Near Diana Galleries Mall

Location
With a stay at Hotel Emporio Acapulco in Acapulco (Costera Acapulco), you'll be steps from Playa El Morro and Condesa Beach. This beach hotel is 0.5 mi (0.8 km) from Diana Galleries Mall and 0.9 mi (1.4 km) from Plaza Bahia.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa El Morro - 0.1 km / 0.1 mi
Condesa Beach - 0.2 km / 0.1 mi
Diana the Huntress - 0.2 km / 0.1 mi
Diana Galleries Mall - 0.2 km / 0.1 mi
Plaza Bahia - 0.5 km / 0.3 mi
Galerías Acapulco - 1 km / 0.6 mi
Parque Papagayo - 1.3 km / 0.8 mi
Papagayo Beach - 1.7 km / 1.1 mi
Icacos Beach - 1.8 km / 1.1 mi
Acapulco Golf Club - 1.9 km / 1.2 mi
El Veladero National Park - 2.1 km / 1.3 mi
Acapulco Convention Center - 2.6 km / 1.6 mi
Hornos Beach - 2.9 km / 1.8 mi
Casa de la Cultura - 3.1 km / 1.9 mi
Tamarind Beach - 3.3 km / 2.1 mi

The preferred airport for Hotel Emporio Acapulco is General Juan N. Alvarez Intl. Airport (ACA) - 19 km / 11.8 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include wired internet access (surcharge), a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.

Rooms
Stay in one of 422 guestrooms featuring plasma televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Hotel Emporio Acapulco

Facility

  • Infinity pool
  • Outdoor pool
  • Private beach
  • Poolside bar
  • Game room
  • Children pool
Swimming Pool Hotel Emporio Acapulco
Swimming Pool
Entertainment Facility Hotel Emporio Acapulco
Entertainment Facility
Fitness Center Hotel Emporio Acapulco
Fitness Center
Functional Hall Hotel Emporio Acapulco
Functional Hall
Common Space Hotel Emporio Acapulco
Common Space

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Valet parking (surcharge)

General

  • Banquet
  • Infinity pool
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station
  • Business center

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Outdoor pool
  • Private beach
  • Garden
  • Spa
  • Beach cabanas (surcharge)

Connectivity

  • LAN Internet (surcharge)
  • WiFi (surcharge)

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in Hotel Emporio Acapulco

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Emporio Acapulco
422
Number of floors in Hotel Emporio Acapulco
11
Another facilities in Hotel Emporio Acapulco
Children club (surcharge), Children pool, Poolside bar, Breakfast, Snack bar

Frequently asked question in Hotel Emporio Acapulco

What is normal check-in & check-out time at Hotel Emporio Acapulco?
The standard check-in time at Hotel Emporio Acapulco is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Emporio Acapulco provide breakfast?
Yes, Hotel Emporio Acapulco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Emporio Acapulco?
Hotel Emporio Acapulco is a 3.5-star hotel.
How many floors does Hotel Emporio Acapulco have?
Hotel Emporio Acapulco has 11 floors.
How many rooms are available at Hotel Emporio Acapulco?
Hotel Emporio Acapulco has 422 rooms in total.
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More Reviews from Other Guests in Hotel Emporio Acapulco

8.6
Very Good
From 1,739 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

9.0

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Traveler Reviews Hotel Emporio Acapulco

Number of reviews per page
20
40
Top reviews
Judith Lucero
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El , check in fue muy tardado , falta aire acondicionado en zonas comunes , El personal muy atento ! Si volvería a ir
Silvano
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gracias
Juan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is clean, personel is super helpful. It has access to the beach, taxi service and local transportation available at main entrance. There is a mall accross the street with a starbucks, movie theater, oxxo. Will definately book here again.
silvia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is very friendly, the hotel is very clean, 100% recommended
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lively atmosphere
Martha
icon-Family
Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Outside was excellent and the lobby as well, but our rooms had mold in the bathrooms, the sheets stinked even after changing them. The toilets didn’t flush and there’s no hot water.
Guillermo
icon-with Children
with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El aire acondicionado no foncionaba y a las 4 de la mañana tuve que cambiar de habitación y las sábanas estaban sucias
Antonio
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had an amazing time! Clean rooms and great service! 10/10
SERGIO
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room is very outdated, including furnitures faucet toilet and bathroom in general. The room had roaches and was very loud because of street traffic.
Alfred
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything about this hotel and the staff it’s five stars they do know what customer service is all about. From the moment you drive in the valet parking, The bell desk, front desk, room service, maid service, pool servers and the flavors of food. Are the best in the world. All the staff is the reason I have return every year for the last 5years
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excelente estadía! Quiero agradecer especialmente a Guillermo de Recepción, definitivamente un gran elemento con especial atención al detalle
Laura
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone was very nice. If you plan to have a quiet beach day this is not the place for you. Although locals are amazing they love to have blasting music the whole time. This is more for people that are looking to party.
Cesar
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I didn't like the fact that one of two elevators was always breaking down,we got stuck inside one time. we were afraid to use them didn't know when they would stop working , had to pay extra for parking, also had to pay for umbrellas service the hotel had service but it was extra where is the savings the gym was an embarrassment to the hotel the equipment wasn't working properly ,the only seat was ripped from the seat,the weights were from the 70s old and rusted it seems that they install them and forgot about them I will never recommend this hotel
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Gabriel
icon-
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

2 overprice and To all building Water pool smelly. The water in the showers are the smelly too. The Pillow Way to HARD
Esther
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Me gustó el servicio en el restaurante, la comida deliciosa 😋
Irena
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Muy bien
Andres
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Amazing service and very friendly staff, AC could be better in a lot of the rooms
Maria G
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hermoso
Miguel Angel
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breno
Gina
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

we have stayed there are three times now. We absolutely love the hotel and will always stay there when we visit Acapulco.
Number of reviews per page
20
40

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Lobby 4 Hotel Emporio Acapulco

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.