Hotel Imperial

Hotels
6.6
/10
Pleasant
47 reviews

What Guests Say About Their Stay

Fernanda

10.0
/ 10
Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
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Santander

10.0
/ 10
La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
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Isabel Cristina

10.0
/ 10
Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
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In the Area
See Map
Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060

Main Facilities

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Restaurant
WiFi
Hotel Imperial is located in area / city Xalapa.
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What's around Hotel Imperial

Avenida Rafael Murillo Vidal 56, Xalapa, Estado de Veracruz-Llave, Mexico, 91060
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Lobby Hotel Imperial
Exterior 2 Hotel Imperial

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General


In Xalapa (Xalapa Centro)

Location


With a stay at Hotel Imperial in Xalapa (Xalapa Centro), you'll be within a 10-minute walk of Xalapa Gallery of Contemporary Art and San Jose Church. This hotel is 0.6 mi (1 km) from Los Berros Park and 0.6 mi (1 km) from Callejón del Diamante.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Xalapa Gallery of Contemporary Art - 0.5 km / 0.3 mi
San Jose Church - 0.6 km / 0.3 mi
Los Berros Park - 0.6 km / 0.4 mi
Callejón del Diamante - 0.7 km / 0.5 mi
Diego Rivera Center - 0.8 km / 0.5 mi
Palacio de Gobierno - 0.9 km / 0.6 mi
Xalapa Cathedral - 0.9 km / 0.6 mi
Juarez Park - 1 km / 0.6 mi
Palacio Municipal - 1.1 km / 0.7 mi
Diego Rivera Gallery - 1.2 km / 0.7 mi
El Agora - 1.2 km / 0.7 mi
Pinacoteca Diego Rivera - 1.2 km / 0.7 mi
Paseo de los Lagos Park - 1.2 km / 0.8 mi
University of Latin America - 1.2 km / 0.8 mi
Museo Casa de Xalapa - 1.2 km / 0.8 mi

The nearest airports are:
Xalapa, Veracruz (JAL-El Lencero) - 15.6 km / 9.7 mi
General Heriberto Jara Intl. Airport (VER) - 110.9 km / 68.9 mi

The preferred airport for Hotel Imperial is General Heriberto Jara Intl. Airport (VER).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. This hotel also features tour/ticket assistance and a ballroom.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.

Dining


Enjoy a satisfying meal at Palatino serving guests of Hotel Imperial. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.

Rooms


Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as a turndown service and ceiling fans.

All facilities in Hotel Imperial

Bar, Cafe and Lounge Hotel Imperial
Bar, Cafe and Lounge
Functional Hall Hotel Imperial
Functional Hall
Common Space Hotel Imperial
Common Space
Lobby Hotel Imperial
Lobby
Exterior Hotel Imperial
Exterior

Hotel Services

  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Breakfast
  • Continental breakfast

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Ballroom

Things to Do

  • TV lounge

Public Facilities

  • Smoke-free area

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Imperial

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 07:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
, This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 13:00 - 07:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Imperial
34
Number of floors in Hotel Imperial
3
Another facilities in Hotel Imperial
Luggage storage, Multilingual staff, Newspaper in lobby, Wedding service, Breakfast

Frequently asked question in Hotel Imperial

What are available facilities at Hotel Imperial?
There are top facilites at Hotel Imperial such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Imperial?
The standard check-in time at Hotel Imperial is starting from 13:00 - 07:00 while the latest check-out time is at Before 12:00
Does Hotel Imperial provide breakfast?
Yes, Hotel Imperial provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Imperial?
Hotel Imperial is a 3.0-star hotel.
How many floors does Hotel Imperial have?
Hotel Imperial has 3 floors.
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More Reviews from Other Guests in Hotel Imperial

6.6
Pleasant
From 47 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

5.2

Service and Facilites

7.4

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Most Relevant
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Traveler Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 619 week(s) ago

Expedia Group verified review

I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 619 week(s) ago

Expedia Group verified review

I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape
Alex
icon-Family
Family
2.0
/10
Reviewed 703 week(s) ago

Hotels.com verified review

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Read More
Claudia
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Fernanda
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

bien la estancia
Jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Desastre
Payola
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Recomendable
Santander
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Read More
Hitzel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Acogedora, excelente ubicación
Raúl Agustín
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Imperial

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 47 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

5.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Dan
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

No había agua caliente ni presión en la regadera
Felipe
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Muy buen servicio muchas gracias a la persona que me ayudo a calentar un desalluno era un muchacho muchas. Gracias y muy amable....
AP Super traveler
4.0
/10
Reviewed 619 week(s) ago

Expedia Group verified review

I would never ever reccomend this hotel to anybody who plans to travel to Xalapa.. Run away
AP Super traveler
4.0
/10
Reviewed 619 week(s) ago

Expedia Group verified review

I WOULD NEVER EVER RECCOMEND THIS HOTEL. IS FILLED WITH COPS AND IN TERRIBLE CONDITION. DOORS ARE LOW. NO SHAMPOO NOTHING
AP Super traveler
4.0
/10
Reviewed 622 week(s) ago

Expedia Group verified review

This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape
Alex
icon-Family
Family
2.0
/10
Reviewed 703 week(s) ago

Hotels.com verified review

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.
Read More
Claudia
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

La habitación tiene una ventana que da a la calle y al hacer la limpieza la dejan abierta sin supervisón. Asi la dejan todo el día
Gabriela
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Solo nos costó mucho trabajo subir las escaleras ya que traíamos un carrito donde estaba mi mascota De lo demás excelente
Yael Alejandro
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Excelente, no tengo ningún reclamo.
José
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

No me hicieron la reservación y no me de dieron cuarto. No voy a pagar
ANGEL
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

El personal es mal encarado, segun la habitación ya estaba pagada por expedia y me exigian el pago ahi, habitación muy pequeña, baño diminuto, muy mal relacion precio-habitación Al prestarme la plancha me pidieron mi cre
Fernanda
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Es un lugar sencillo y todo el personal es muy amable, solo que es un lugar con mucho eco y no sé si fue el personal de limpieza, pero se escuchaban sus voces hasta mi habitación y no estaban hablando en volumen fuerte. Excelente para viajar con mascotas.
Marco
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

bien la estancia
Jose
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Desastre
Payola
icon-Leisure
Leisure
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Recomendable
Santander
icon-
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

La recepción muy lineal, el servicio en restaurante agradable aunque un poco lento ya que solo habia una persona. El cuarto de buen tamaño con los servicios básicos en funcionamiento. Diría que un poco incómodo el colchón pero por el precio acorde. Resaltó la buena limpieza de todo el espacio a ocupar.
Isabel Cristina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Lo que me mas me agrado fue el check in fue super facil y rápido, lo que no me agrado del todo es cuando llegue ala habitacion, parecia que las sababas habian sido usadas con anterioridad, me atrevi a oler la sabana y era aceite pero a smple vista parecia algo mas... Tamaño no me gusto del todo lo senti pequeño... Parecua de juguete y en lo personal la vez pasada que asisti me toco una habitacion con mejor proporcion y era igual para fos personas y la cama mas grande..
Read More
Hitzel
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

La recepcionista con mala cara, el hotel sucio, la habitación demasiado pequeña, el agua de la regadera congelada no tiene agua caliente, y mucho ruido de gente afuera de la habitación.
PATRICIA I
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Acogedora, excelente ubicación
Raúl Agustín
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

Excelente ubicación, modernizar las instalaciones, cambiar las camas.
Number of reviews per page
20
40