Hotel Jardines del Carmen

Hotels
7.4
/10
Pleasant
74 reviews

What Guests Say About Their Stay

KARINA CONCEPCIÓN

10.0
/ 10
Estuvo cómodo, lo único fue que no me hicieron llegar mi factura solicitada. El hotel es igual al de la imagen. El personal amable y educado.
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Manuel

10.0
/ 10
personal atento y agradable, el hotel tiene mucho estilo, es muy cómodo y el precio es razonable, teniendo en cuenta su calidad y ubicación
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Tom

10.0
/ 10
This was a very nice quiet and clean place with comfy beds and a good size bathroom. Shower took a while to heat up but thats a miniscule complaint. The staff were very friendly and available all hours of the night if need be. Its a 2 minute walk from the scenic church with 500 stairs and at most a 10 minute walk from the zoccalo and the popular restaraunts and bars. So its very tranquil. The price is good too considering what you get in return.
In the Area
See Map
Av. Ignacio Allende No. 22, San Cristobal De Casas, Estado de Chiapas, Mexico, 29250

Main Facilities

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24-Hour Front Desk
WiFi
Hotel Jardines del Carmen is located in area / city San Cristóbal de las Casas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Jardines del Carmen

Av. Ignacio Allende No. 22, San Cristobal De Casas, Estado de Chiapas, Mexico, 29250
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Lobby Hotel Jardines del Carmen
Exterior 2 Hotel Jardines del Carmen

Discover More About Hotel Jardines del Carmen

General


Near Arches of Carmen

Location


A stay at Hotel Jardines del Carmen places you in the heart of San Cristóbal de las Casas, within a 10-minute walk of Arches of Carmen and Church of San Cristobal. This hotel is 0.3 mi (0.5 km) from Ciudad Cuauhtemoc and 0.3 mi (0.6 km) from Santo Domingo Handicraft Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Church of San Cristobal - 0.4 km / 0.2 mi
Arches of Carmen - 0.4 km / 0.3 mi
Ciudad Cuauhtemoc - 0.4 km / 0.3 mi
Amber Museum of Chiapas - 0.5 km / 0.3 mi
Santo Domingo Handicraft Market - 0.5 km / 0.3 mi
Plaza 31 de Marzo - 0.6 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Museo de San Cristóbal - 0.6 km / 0.4 mi
Regional Costume Museum - 0.6 km / 0.4 mi
Mesoamerican Museum of Jade - 0.7 km / 0.4 mi
San Cristóbal de las Casas Cathedral - 0.7 km / 0.4 mi
Church of San Nicolás - 0.8 km / 0.5 mi
Foro Cultural Kinoki - 0.9 km / 0.6 mi
Café Museo Café - 0.9 km / 0.6 mi
Huitepec Ecological Reserve - 1 km / 0.6 mi

The preferred airport for Hotel Jardines del Carmen is Angel Albino Corzo Intl Airport (TGZ) - 75.2 km / 46.7 mi

Facilities


Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours).

Rooms


Stay in one of 25 guestrooms featuring Smart televisions. Rooms have private patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Hotel Jardines del Carmen

Common Space Hotel Jardines del Carmen
Common Space
Lobby Hotel Jardines del Carmen
Lobby
Exterior Hotel Jardines del Carmen
Exterior
Others Hotel Jardines del Carmen
Others

General

  • Smoking area
  • Parking
  • Terrace
  • Rooftop terrace

Hotel Services

  • Luggage storage
  • Porter
  • 24-hour Receptionist

Things to Do

  • Garden

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Hotel Jardines del Carmen

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators
  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Available rooms at Hotel Jardines del Carmen
25
Number of floors in Hotel Jardines del Carmen
3
Another facilities in Hotel Jardines del Carmen
Smoking area, Parking, Terrace, Rooftop terrace, Luggage storage

Frequently asked question in Hotel Jardines del Carmen

What are available facilities at Hotel Jardines del Carmen?
There are top facilites at Hotel Jardines del Carmen such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Jardines del Carmen?
The standard check-in time at Hotel Jardines del Carmen is starting from From 13:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Jardines del Carmen?
Hotel Jardines del Carmen is a 3.0-star hotel.
How many floors does Hotel Jardines del Carmen have?
Hotel Jardines del Carmen has 3 floors.
How many rooms are available at Hotel Jardines del Carmen?
Hotel Jardines del Carmen has 25 rooms in total.
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More Reviews from Other Guests in Hotel Jardines del Carmen

7.4
Pleasant
From 74 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
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Traveler Reviews Hotel Jardines del Carmen

Number of reviews per page
20
40
Top reviews
jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This place was off the historic center, I enjoy the stay in the 2 bed apartment. To get to, it requires a narrow side walk walk. They offer a few parking spots but can be challenging to access if traffic is heavy. After 10pm, they lock the property and you have to hit a buzzer to get in. I was not informed about this so I thought I was locked out for the night until I saw a buzzer above head level. I had a good stay.
Read More
Ercilda
icon-with Partner
with Partner
6.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Bom!
Luis
4.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples.
Elisabeth
4.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund.
Bryce
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

No heat.
Jorge
8.0
/10
Reviewed 527 week(s) ago

Expedia Group verified review

Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel .
Tim
icon-Family
Family
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us
Tom
10.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

This was a very nice quiet and clean place with comfy beds and a good size bathroom. Shower took a while to heat up but thats a miniscule complaint. The staff were very friendly and available all hours of the night if need be. Its a 2 minute walk from the scenic church with 500 stairs and at most a 10 minute walk from the zoccalo and the popular restaraunts and bars. So its very tranquil. The price is good too considering what you get in return.
Read More
David
6.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

The hotel was clean and comfortable. Only a 5 minute walk from the city center. Neighborhood was quiet and the room for the money was a good deal. Hotel staff was friendly and helpful.
steve
8.0
/10
Reviewed 649 week(s) ago

Expedia Group verified review

it is a short walk from the bus stop and to the centre of town, so a great position. I had one of the roof top rooms and the other one was not occupied so I had the roof balcony to myself. the room was clean and the bed was comfortable. I think some pervious reviewers had problems with the hot water. I did not. the staff did not offer help but would help if asked. I would definitely stay here again.
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Verified traveler
6.0
/10
Reviewed 752 week(s) ago

Expedia Group verified review

This is a bare bones, simple hotel, and is perfect for someone who does not want a fancy hotel. The only drawback is that although it is walking distance to the town center, the sidewalks are narrow and it is necessary to walk part of the way in the street. We would stay there again.
Verified traveler
6.0
/10
Reviewed 768 week(s) ago

Hotels.com verified review

I was rather disappointed with the hotel. The biggest factor was that their hot water was non-existent. One had to ask them to turn it on, and then it would take at least an hour sometimes more for it to actually come in. Sometimes I just gave up and took a cold shower which was not fun. The rooms are more run down than their web page lets on as well. There are better hotels in the same price range that don't have these issues. Go with them.
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Harold
icon-with Partner
with Partner
8.0
/10
Reviewed 781 week(s) ago

Expedia Group verified review

Our van from the border dropped us off in the center of town during a terrential downpour. After hopping into a cab for the hotel we were completely soaked well above our ankles. As we checked in the hotel desk volunteered to dry our clothes and shoes. We found this offer impressive for this part of the world. The hotel itself is quiet with little areas outside the room to go online or meet with someone. Their internet service was excellent. The room was clean with large windows looking into the couryard. The bed was comfortable. But perhaps above all else, the water in the shower had excellent pressure and was HOT!
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Daria
6.0
/10
Reviewed 782 week(s) ago

Expedia Group verified review

It was nice and clean considering the mexican standards. At the beginning we didn't get warm water from the shower and the flush of the wc was not working but the staff waas fast to solve the problems.
Pablo
icon-with Partner
with Partner
8.0
/10
Reviewed 787 week(s) ago

Expedia Group verified review

The comfort and the service where not at the level I would expect at the price paid. The hotel is reasonably close to the city center, but the street it is on is not very nice; a lot of cars speed along a narrow street with almost no sidewalks. The service and facilities were quite basic, it would be OK for a European hotel, but in Mexico you can usually get a much better hotel for that price.
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Verified traveler
6.0
/10
Reviewed 798 week(s) ago

Hotels.com verified review

close to every thing hotel room was cold !
Annette
4.0
/10
Reviewed 799 week(s) ago

Hotels.com verified review

We had booked the room for four nights but checked out after the first night. The room had stained carpeting, the toilet leaked, the closet doors were off the tracks, the bed was very low and uncomfortable, and it was very far from the center of town, restaurants, etc. The hotel clerk was very helpful and booked us into another hotel owned by the same company, Los Jardines del Centro. This hotel was beautiful, well maintained, and in a great location.
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SAM
icon-with Partner
with Partner
6.0
/10
Reviewed 852 week(s) ago

Expedia Group verified review

Hotel location is main concern and staff didn't speak any english. Otherwise it looks nice with bright paint and decorations etc.
David
8.0
/10
Reviewed 864 week(s) ago

Expedia Group verified review

We stayed at this hotel twice, on the first arrival in San Cristobal, and on our second arrival after returning from Tapachula. The hotel is simple, but clean, secure, and a 5 minute walk to the major walking areas of the city. One nice bonus is the solid wifi signal found, allowing us to communicate with home every night we returned to the hotel. The hotel also has a nice terrace at the top, overlooking the street and surrounding neighborhood. There are some nice flowers up there, along with tables and chairs. It's a nice place to spend some quiet time. The only real negative I can think of is the fact that the place doesn't have a restaurant. If you want breakfast before setting out somewhere, you have to walk a few minutes to the central plaza area. This was not a huge deal for us, but for some people, this might be a deal breaker. Overall, this hotel represents great value, and is in a convenient location (bonus: only a 5 minute drive to the bus station) allowing you to walk without having to pay for a taxi to get everywhere! If you're looking for a 5 star hotel, move along, but if you're looking for value, cleanliness, king size bed, and peace and quiet with a central location, this is a good choice! Most people don't spend more than a couple of days in San Cristobal, so this place is a good choice for a rest stop for weary travelers!
Read More
Gonzalo
icon-Business
Business
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Camas demasiado duras y maltratadas
Number of reviews per page
20
40

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Exterior 4 Hotel Jardines del Carmen

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 74 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

7.6

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Jardines del Carmen

Number of reviews per page
20
40
Top reviews
jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This place was off the historic center, I enjoy the stay in the 2 bed apartment. To get to, it requires a narrow side walk walk. They offer a few parking spots but can be challenging to access if traffic is heavy. After 10pm, they lock the property and you have to hit a buzzer to get in. I was not informed about this so I thought I was locked out for the night until I saw a buzzer above head level. I had a good stay.
Read More
Ercilda
icon-with Partner
with Partner
6.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Bom!
Luis
4.0
/10
Reviewed 440 week(s) ago

Expedia Group verified review

Cold weather and no hot water. By the time we had warm water it was checkout time. Continental breakfast consisted of small sweet bread, coffee,tea and ripe bananas, a few apples.
Elisabeth
4.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

Staff were very nice to me each time I pointed out there was no hot water in the shower, and I was the only guest that week. Amazingly, it took until my last morning for the hot water to work properly. They did issue me with a refund.
Bryce
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

No heat.
Jorge
8.0
/10
Reviewed 527 week(s) ago

Expedia Group verified review

Good price, excellent staff, great location. very good attention , the days we were there , were fine. Great attention of the team hotel .
Tim
icon-Family
Family
6.0
/10
Reviewed 534 week(s) ago

Hotels.com verified review

Vheap hotel locatef in the centre of San Cristobal with parking Great for sightseeing but was very old and basic We only returned to the hotel at 11pm in the night so was ok for us
Tom
10.0
/10
Reviewed 542 week(s) ago

Expedia Group verified review

This was a very nice quiet and clean place with comfy beds and a good size bathroom. Shower took a while to heat up but thats a miniscule complaint. The staff were very friendly and available all hours of the night if need be. Its a 2 minute walk from the scenic church with 500 stairs and at most a 10 minute walk from the zoccalo and the popular restaraunts and bars. So its very tranquil. The price is good too considering what you get in return.
Read More
David
6.0
/10
Reviewed 587 week(s) ago

Hotels.com verified review

The hotel was clean and comfortable. Only a 5 minute walk from the city center. Neighborhood was quiet and the room for the money was a good deal. Hotel staff was friendly and helpful.
steve
8.0
/10
Reviewed 649 week(s) ago

Expedia Group verified review

it is a short walk from the bus stop and to the centre of town, so a great position. I had one of the roof top rooms and the other one was not occupied so I had the roof balcony to myself. the room was clean and the bed was comfortable. I think some pervious reviewers had problems with the hot water. I did not. the staff did not offer help but would help if asked. I would definitely stay here again.
Read More
Verified traveler
6.0
/10
Reviewed 752 week(s) ago

Expedia Group verified review

This is a bare bones, simple hotel, and is perfect for someone who does not want a fancy hotel. The only drawback is that although it is walking distance to the town center, the sidewalks are narrow and it is necessary to walk part of the way in the street. We would stay there again.
Verified traveler
6.0
/10
Reviewed 768 week(s) ago

Hotels.com verified review

I was rather disappointed with the hotel. The biggest factor was that their hot water was non-existent. One had to ask them to turn it on, and then it would take at least an hour sometimes more for it to actually come in. Sometimes I just gave up and took a cold shower which was not fun. The rooms are more run down than their web page lets on as well. There are better hotels in the same price range that don't have these issues. Go with them.
Read More
Harold
icon-with Partner
with Partner
8.0
/10
Reviewed 781 week(s) ago

Expedia Group verified review

Our van from the border dropped us off in the center of town during a terrential downpour. After hopping into a cab for the hotel we were completely soaked well above our ankles. As we checked in the hotel desk volunteered to dry our clothes and shoes. We found this offer impressive for this part of the world. The hotel itself is quiet with little areas outside the room to go online or meet with someone. Their internet service was excellent. The room was clean with large windows looking into the couryard. The bed was comfortable. But perhaps above all else, the water in the shower had excellent pressure and was HOT!
Read More
Daria
6.0
/10
Reviewed 782 week(s) ago

Expedia Group verified review

It was nice and clean considering the mexican standards. At the beginning we didn't get warm water from the shower and the flush of the wc was not working but the staff waas fast to solve the problems.
Pablo
icon-with Partner
with Partner
8.0
/10
Reviewed 787 week(s) ago

Expedia Group verified review

The comfort and the service where not at the level I would expect at the price paid. The hotel is reasonably close to the city center, but the street it is on is not very nice; a lot of cars speed along a narrow street with almost no sidewalks. The service and facilities were quite basic, it would be OK for a European hotel, but in Mexico you can usually get a much better hotel for that price.
Read More
Verified traveler
6.0
/10
Reviewed 798 week(s) ago

Hotels.com verified review

close to every thing hotel room was cold !
Annette
4.0
/10
Reviewed 799 week(s) ago

Hotels.com verified review

We had booked the room for four nights but checked out after the first night. The room had stained carpeting, the toilet leaked, the closet doors were off the tracks, the bed was very low and uncomfortable, and it was very far from the center of town, restaurants, etc. The hotel clerk was very helpful and booked us into another hotel owned by the same company, Los Jardines del Centro. This hotel was beautiful, well maintained, and in a great location.
Read More
SAM
icon-with Partner
with Partner
6.0
/10
Reviewed 852 week(s) ago

Expedia Group verified review

Hotel location is main concern and staff didn't speak any english. Otherwise it looks nice with bright paint and decorations etc.
David
8.0
/10
Reviewed 864 week(s) ago

Expedia Group verified review

We stayed at this hotel twice, on the first arrival in San Cristobal, and on our second arrival after returning from Tapachula. The hotel is simple, but clean, secure, and a 5 minute walk to the major walking areas of the city. One nice bonus is the solid wifi signal found, allowing us to communicate with home every night we returned to the hotel. The hotel also has a nice terrace at the top, overlooking the street and surrounding neighborhood. There are some nice flowers up there, along with tables and chairs. It's a nice place to spend some quiet time. The only real negative I can think of is the fact that the place doesn't have a restaurant. If you want breakfast before setting out somewhere, you have to walk a few minutes to the central plaza area. This was not a huge deal for us, but for some people, this might be a deal breaker. Overall, this hotel represents great value, and is in a convenient location (bonus: only a 5 minute drive to the bus station) allowing you to walk without having to pay for a taxi to get everywhere! If you're looking for a 5 star hotel, move along, but if you're looking for value, cleanliness, king size bed, and peace and quiet with a central location, this is a good choice! Most people don't spend more than a couple of days in San Cristobal, so this place is a good choice for a rest stop for weary travelers!
Read More
Gonzalo
icon-Business
Business
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Camas demasiado duras y maltratadas
Number of reviews per page
20
40