Hotel Kavia Cancun

Hotels
7.6
/10
Pleasant
701 reviews

What Guests Say About Their Stay

Laura

10.0
/ 10
We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.

Sha

10.0
/ 10
Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.

Carmen

10.0
/ 10
Esta perfecto y todo serca Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
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In the Area
See Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Kavia Cancun is a hotel is located at Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Kavia Cancun

Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Hotel Kavia Cancun

Location


Hotel Kavia Cancun is a hotel is located at Benito Juárez.

About Hotel Kavia Cancun

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Kavia Cancun.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Kavia Cancun exclusively for you.

With all facilities offered, Hotel Kavia Cancun is the right place to stay.

All facilities in Hotel Kavia Cancun

Others Hotel Kavia Cancun
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Things to Do

  • Outdoor pool
  • Pool sun loungers

General

  • Parking
  • Terrace

Food and Drinks

  • Poolside bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel Kavia Cancun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 12:00
Available rooms at Hotel Kavia Cancun
62
Another facilities in Hotel Kavia Cancun
Others, Smoke-free area, Coffee shop, Outdoor pool, Pool sun loungers

Frequently asked question in Hotel Kavia Cancun

What are available facilities at Hotel Kavia Cancun?
There are top facilites at Hotel Kavia Cancun such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Kavia Cancun?
The standard check-in time at Hotel Kavia Cancun is starting from 15:00 - 18:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Kavia Cancun?
Hotel Kavia Cancun is a 3.0-star hotel.
How many rooms are available at Hotel Kavia Cancun?
Hotel Kavia Cancun has 62 rooms in total.
What do past guests say about Hotel Kavia Cancun?
Hotel Kavia Cancun is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel Kavia Cancun

7.6
Pleasant
From 701 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

7.8

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Most Relevant
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Traveler Reviews Hotel Kavia Cancun

Number of reviews per page
20
40
Top reviews
Launoe
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It’s nice
Martha
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean conveniently
Erick
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I booked the same day and everything went smoothly
catherine
icon-Leisure
Leisure
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.
Read More
Nikka
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

i like evriting
Ana
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Elegí este hotel por la ubicación cercana al ADO. Fue incomodo dormir, las sábanas estaban con manchas, el cuarto sin ventilación. No volvería.
Jorge
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Inexpensive hotel. Needed a quick stay due to canceled flight. Can't complain other than they won't allow alcohol in the room. A little weird and interesting, since I'm paying I should be able to do what I want.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We were 3 guest, we only got 2 towels had to aske 3 times lobby folks. There was no phone in the room. I had to go down to the reception lobby. Mini fridge did not work. Water was leaking excessive by shower glass outside.
Laura
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Couldn’t be happier
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

great stay in downtown Cancun, close to amenities, and safe
Sha
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Michael
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice place to stay central location was good
Omar
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Hotel rooms had a bad smell.
Srinivas
icon-Family
Family
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Rodolfo
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Ivonne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
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Pedro Jr Rosario
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Vinod
icon-Business
Business
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Kavia Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 701 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Kavia Cancun

Number of reviews per page
20
40
Top reviews
Launoe
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It’s nice
Martha
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean conveniently
Erick
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

I booked the same day and everything went smoothly
catherine
icon-Leisure
Leisure
4.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The pictures online look much better than the reality. After checking in, I regretted having booked this online for 3 nights but I was stuck with it. The beds themselves were clean but the whole place was shabby with some items broken or just dirty. One of the wall lamps had broken off completely and was not replaced, and the walls were covered in dirty marks. The shower was also grubby and mouldy. The location was great, very close to shops, restaurants and a big supermarket, and I felt safe, but that was about it. I wouldn't go back.
Read More
Nikka
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

This property is in a great location but it’s definitely a budget stay. Well cleaned but older.
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

i like evriting
Ana
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Elegí este hotel por la ubicación cercana al ADO. Fue incomodo dormir, las sábanas estaban con manchas, el cuarto sin ventilación. No volvería.
Jorge
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Inexpensive hotel. Needed a quick stay due to canceled flight. Can't complain other than they won't allow alcohol in the room. A little weird and interesting, since I'm paying I should be able to do what I want.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

We were 3 guest, we only got 2 towels had to aske 3 times lobby folks. There was no phone in the room. I had to go down to the reception lobby. Mini fridge did not work. Water was leaking excessive by shower glass outside.
Laura
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

We only stayed for one night before our flight home. It was easy to find, parking onsite was secure, and the staff was very friendly and helpful. Would definitely stay again.
Kyle
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Couldn’t be happier
Daniel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

great stay in downtown Cancun, close to amenities, and safe
Sha
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Pleasant surprise! The place is clean and quiet. What I like the most is that how walkable it is to the markets, a supermarket, the bus terminal, and it feels safe. The only improvement opportunity is the room smelt a bit moldy. Overall I was happy with it.
Michael
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Nice place to stay central location was good
Omar
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Hotel rooms had a bad smell.
Srinivas
icon-Family
Family
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We booked 2 rooms and they gave on different floors. Subpar cleaniliness and shady area. Staff do not speak any English. Ambience outside room looks like a bathroom with white tiles and no view or ventilation.
Rodolfo
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Ivonne
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

This hotel looks much better in photos than it does in real life. While the pool was clean and enjoyable, I woke up every day with a rash, leading me to believe the bed sheets were not being changed. Additionally, there was loud construction happening directly above us, which made the stay unpleasant. This will definitely be my first and last time staying at this hotel. On a positive note, the location is very convenient.
Read More
Pedro Jr Rosario
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

There were problems with the lights. It smelled old and humid. One curtain fell in middle of the night. No ice, cafeteria closes really early.
Vinod
icon-Business
Business
2.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

Horrible service no electri and water for 2 days plus no customer service was at the counter very bad service never try this hotel in my life.
Number of reviews per page
20
40