Hotel Muyu Tulum

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9.0
/10
Exceptional
62 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:

Verified traveler

10.0
/ 10
Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again

Barna

10.0
/ 10
Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
In the Area
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Calle Polar Pte., Calle Geminis Norte, Tulum, Estado de Quintana Roo, Mexico, 77760

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Muyu Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Muyu Tulum

Calle Polar Pte., Calle Geminis Norte, Tulum, Estado de Quintana Roo, Mexico, 77760
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Lobby Hotel Muyu Tulum
Lobby 2 Hotel Muyu Tulum

Discover More About Hotel Muyu Tulum

General
In Tulum (Tulum City Center)

Location
A stay at Hotel Muyu Tulum places you in the heart of Tulum, a 5-minute drive from Gran Cenote and 6 minutes from Tulum Mayan Ruins. This hotel is 2.1 mi (3.4 km) from Tulum National Park and 3.5 mi (5.6 km) from Las Palmas Public Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 0.4 km / 0.2 mi
Hospital de Tulum - 0.8 km / 0.5 mi
Hunab Lifestyle Center - 2.1 km / 1.3 mi
Temple of Doom - 2.2 km / 1.3 mi
Jaguar Park - 2.2 km / 1.4 mi
Cenote Calavera - 2.2 km / 1.4 mi
Holistika Art Walk - 3 km / 1.9 mi
Tulum National Park - 3.1 km / 1.9 mi
Tulum Tower - 3.2 km / 2 mi
Tulum Mayan Ruins - 3.9 km / 2.4 mi
Acceso al Parque Jaguar - 4.1 km / 2.5 mi
Gran Cenote - 4.1 km / 2.5 mi
Casa del Cenote - 4.1 km / 2.6 mi
Temple of the Frescoes - 4.2 km / 2.6 mi
Jaguar Viewpoint Tulum - 4.2 km / 2.6 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 40.7 km / 25.3 mi
Cancun Intl. Airport (CUN) - 118.1 km / 73.4 mi

The preferred airport for Hotel Muyu Tulum is Cancun Intl. Airport (CUN).

Renovations
The property is closed between May 8 and May 17.

Facilities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Rooms
Stay in one of 25 guestrooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

All facilities in Hotel Muyu Tulum

Swimming Pool Hotel Muyu Tulum
Swimming Pool
Common Space Hotel Muyu Tulum
Common Space
Lobby Hotel Muyu Tulum
Lobby
Exterior Hotel Muyu Tulum
Exterior
Others Hotel Muyu Tulum
Others

General

  • Parking
  • Smoking area
  • Terrace
  • Rooftop terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Continental breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Public Facilities

  • Parking

Accommodation Policy & General Information in Hotel Muyu Tulum

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Muyu Tulum
25
Another facilities in Hotel Muyu Tulum
Smoking area, Terrace, Rooftop terrace, Laundry service, Luggage storage

Frequently asked question in Hotel Muyu Tulum

What are available facilities at Hotel Muyu Tulum?
There are top facilites at Hotel Muyu Tulum such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Muyu Tulum?
The standard check-in time at Hotel Muyu Tulum is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Muyu Tulum provide breakfast?
Yes, Hotel Muyu Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Muyu Tulum?
Hotel Muyu Tulum is a 3.0-star hotel.
How many rooms are available at Hotel Muyu Tulum?
Hotel Muyu Tulum has 25 rooms in total.
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More Reviews from Other Guests in Hotel Muyu Tulum

9.0
Exceptional
From 62 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hotel Muyu Tulum

Number of reviews per page
20
40
Top reviews
Alfonso
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean modern room, breakfast included (eggs) And the staff is very polite
Eva
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Anthony
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Read More
Tianting
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a great hotel.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Thomas
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Barna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Theresa
icon-Leisure
Leisure
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Raphael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Jorge Sibaja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Buen servicio al cliente
Logan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Brendan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Cute spot, good location, available parking, nice staff!
Bodo
icon-
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Ziemlich neues Hotel in perfektem Zustand und guter Lage zu Restaurants, Einkaufsmöglichkeiten etc. Freundliches Personal, guter Service, geräumige Zimmer. Sehr sauber.
Amber
icon-
4.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Air didn’t work in first room first night. Changed to another. Wifi crapped out second night. That was fixed. Got water takes a massive waste of water to get hot. No mini fridge. Nothing communicated about breakfast or after hours entry. Nice furnishings and looks good on the surface. Beds are the typical Mexican concrete beds (they feel like concrete). It was alright but not looking to go back wifi was horrible and lost $$ working due to poor wifi quality.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Diego at the front desk was absolutely amazing! Check in and concierge all in one! He helped us coordinate a scooter rental, ordered and found us the least expensive taxi to the airport, kept our luggage safe while we waited for our room to be ready, even put our leftover food in the fridge for us. He was amazing!! Gracias Diego!!!!
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

The staff is phenomenal, friendly, helpful and willing to answer any and all questions about the area, how to get around and such. Located one block off the main road, it was walking distance to many convince stores, restaurants and the supermarket for your pick-up.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

The hotel was very simple and vare bones but served its purpose. The staff was great and breakfast was nice each morning... I would recommend - very centrally located.
Ignacio
icon-with Partner
with Partner
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Al principio tuvimos un tema con las toallas pero Diego (el recepcionista de la mañana) lo resolvió y después todo perfecto! José (el chico del desayuno) es un fenómeno! Muy buena experiencia!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Muyu Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 62 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Muyu Tulum

Number of reviews per page
20
40
Top reviews
Alfonso
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean modern room, breakfast included (eggs) And the staff is very polite
Eva
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Joseph
icon-Leisure
Leisure
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

The room was very clean. New sheets and towels. The AC and hot water worked just fine. And no one bothered me (-:
Anthony
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
Read More
Tianting
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

This is a great hotel.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 217 week(s) ago

Hotels.com verified review

Very sweet and accommodating staff. Great room and location of hotel :-). Would stay there again
Thomas
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Barna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 233 week(s) ago

Hotels.com verified review

Quite new, modern place in the heart of Tulum proper. Our room was on the “smallish” side, yet still comfortable. The front desk personnel were very helpful, A++.
Theresa
icon-Leisure
Leisure
10.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

It is a very clean and beautiful hotel. Close to everything I needed. The employees were super nice and inviting..
Raphael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 237 week(s) ago

Expedia Group verified review

Good hotel, just very noisy. Clients come in at all hours screaming and not very careful of others.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 247 week(s) ago

Hotels.com verified review

Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
Jorge Sibaja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 248 week(s) ago

Expedia Group verified review

Buen servicio al cliente
Logan
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 249 week(s) ago

Hotels.com verified review

The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Brendan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Cute spot, good location, available parking, nice staff!
Bodo
icon-
10.0
/10
Reviewed 266 week(s) ago

Hotels.com verified review

Ziemlich neues Hotel in perfektem Zustand und guter Lage zu Restaurants, Einkaufsmöglichkeiten etc. Freundliches Personal, guter Service, geräumige Zimmer. Sehr sauber.
Amber
icon-
4.0
/10
Reviewed 279 week(s) ago

Hotels.com verified review

Air didn’t work in first room first night. Changed to another. Wifi crapped out second night. That was fixed. Got water takes a massive waste of water to get hot. No mini fridge. Nothing communicated about breakfast or after hours entry. Nice furnishings and looks good on the surface. Beds are the typical Mexican concrete beds (they feel like concrete). It was alright but not looking to go back wifi was horrible and lost $$ working due to poor wifi quality.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 281 week(s) ago

Expedia Group verified review

Diego at the front desk was absolutely amazing! Check in and concierge all in one! He helped us coordinate a scooter rental, ordered and found us the least expensive taxi to the airport, kept our luggage safe while we waited for our room to be ready, even put our leftover food in the fridge for us. He was amazing!! Gracias Diego!!!!
Read More
Julie
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 282 week(s) ago

Hotels.com verified review

The staff is phenomenal, friendly, helpful and willing to answer any and all questions about the area, how to get around and such. Located one block off the main road, it was walking distance to many convince stores, restaurants and the supermarket for your pick-up.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 285 week(s) ago

Expedia Group verified review

The hotel was very simple and vare bones but served its purpose. The staff was great and breakfast was nice each morning... I would recommend - very centrally located.
Ignacio
icon-with Partner
with Partner
10.0
/10
Reviewed 286 week(s) ago

Hotels.com verified review

Al principio tuvimos un tema con las toallas pero Diego (el recepcionista de la mañana) lo resolvió y después todo perfecto! José (el chico del desayuno) es un fenómeno! Muy buena experiencia!
Number of reviews per page
20
40