Hotel Principe

Hotels
7.2
/10
Pleasant
244 reviews

What Guests Say About Their Stay

Marianna

10.0
/ 10
The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!

Verified traveler

10.0
/ 10
The staff here truly made my stay a dream. If you stay here, I'm positive you will get lucky with kindness & compassion as well. The place is also comfortable, super chill and very pleasurable, as a whole! :)

Verified traveler

10.0
/ 10
hotel is clean and comfortable, check in is fast, and hotel have enough parking space.
In the Area
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Prolongacion Heroes #326, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77010

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hotel Principe is a good choice when you are visiting Othón P. Blanco. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Principe

Prolongacion Heroes #326, Othón P. Blanco, Estado de Quintana Roo, Mexico, 77010
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Discover More About Hotel Principe

Location


Staying at Hotel Principe is a good choice when you are visiting Othón P. Blanco.

About Hotel Principe

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Principe.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Principe exclusively for you.

With all facilities offered, Hotel Principe is the right place to stay.

All facilities in Hotel Principe

Others Hotel Principe
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Business center

Family-friendly Facilities

  • Children pool

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Principe

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 145 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Principe
79
Another facilities in Hotel Principe
Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist, Bar

Frequently asked question in Hotel Principe

What are available facilities at Hotel Principe?
There are top facilites at Hotel Principe such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Principe?
The standard check-in time at Hotel Principe is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:30
Does Hotel Principe provide breakfast?
Yes, Hotel Principe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Principe?
Hotel Principe is a 3.0-star hotel.
How many rooms are available at Hotel Principe?
Hotel Principe has 79 rooms in total.
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More Reviews from Other Guests in Hotel Principe

7.2
Pleasant
From 244 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.4

Sort by
Most Relevant
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Traveler Reviews Hotel Principe

Number of reviews per page
20
40
Top reviews
Witfield
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was in good condition and the stsff was courteous. The wifi was terrible. It kept coming on and off. I couldn't do what I needed to do or even watch a movie since it was on and off. I think a taxi service should be there. It was hard to get a taxi from the hotel. Apart from that my stY was ok. Could have been better.
Angelica
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not too friendly
Frank
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I was offered upgrade to King room! Very helpful staff
Thomas
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great stay
Frank
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Reasonable rooms, with relaxing chairs outside!
Marlon
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Had stayed here long before and it is a nice hotel. My only issue is that it says WIFI and there is no WIFI. They should state that there is no wifi.
GRACELIA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Almost everything was good. Need to fix the issue with hot and cold water as the hot wasn't working. Suggestion for a microwave and cleaning of the pool after an amount of people have used it.
Herman
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay?
JOHANNA
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very old, was not sure if it was properly clean.
Jacob
icon-Business Family
Business Family
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The room was horrible air conditioners did not work at all. They came up eight times to fix my air condition and never work, and never thought about putting me in a different room.
Emil
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Kris
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
Read More
Sam
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

They could not find our reservation when arrived
Marianna
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
Read More
Delroy
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The stay never happened. When we arrived, we were told they had no room. When we showed our reservation with proof of payment, they said they wouldn’t honor the reservation and we needed to get a refund from Expedia. They claimed their system is not updated , hence why it showed they had available rooms on Expedia. Terrible staff with bad attitudes.
Read More
Kiyah
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.
Read More
Fredrico
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We didn’t get to stay at the hotel, their rooms were not secured- our room window which was almost the size of the door could not lock! There was no wifi for us to stay connected with family & friends plus the staff had us in circles before even attempting to address us. The pool water was very dirty looking and no flowing water. I will attach photos. Their television was unusable because there was no internet and it was a tv from the Stone Age.
Read More
Antolina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Room is clean Expected a phone and mini fridge in room
Laura B
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Its a humble hotel, great for locals whom are looking for a night stay. But not what my family was looking for in a family location. Very clean just muggy due to the humidity.
Carlette
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The service was poor, the pool was out of service the whole time i was there, the room needed upliftment i was very disappointed with Hotel Principe will not stay there anymore and will not recommend this place to anyone.
Number of reviews per page
20
40

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Others 4 Hotel Principe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 244 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Principe

Number of reviews per page
20
40
Top reviews
Witfield
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was in good condition and the stsff was courteous. The wifi was terrible. It kept coming on and off. I couldn't do what I needed to do or even watch a movie since it was on and off. I think a taxi service should be there. It was hard to get a taxi from the hotel. Apart from that my stY was ok. Could have been better.
Angelica
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not too friendly
Frank
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I was offered upgrade to King room! Very helpful staff
Thomas
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great stay
Frank
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Reasonable rooms, with relaxing chairs outside!
Marlon
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Had stayed here long before and it is a nice hotel. My only issue is that it says WIFI and there is no WIFI. They should state that there is no wifi.
GRACELIA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Almost everything was good. Need to fix the issue with hot and cold water as the hot wasn't working. Suggestion for a microwave and cleaning of the pool after an amount of people have used it.
Herman
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay?
JOHANNA
icon-Leisure
Leisure
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Very old, was not sure if it was properly clean.
Jacob
icon-Business Family
Business Family
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

The room was horrible air conditioners did not work at all. They came up eight times to fix my air condition and never work, and never thought about putting me in a different room.
Emil
6.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Kris
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

I paid for 2 rooms before I arrived at the property just to avoid any hassle. When I checked in, I was told there were no room available. Two minutes later, the guy came and Said he just noticed that someone check out two hours ago and the rooms should be clean and ready. I got my room keys, went upstairs to my room just to find the room in a total mess. There were the sheets wrapped up on the bed, the floor was wet and dirty Towels on the floor. I then had to go back downstairs (Staying on the third floor) The elevator is not working so I had to use the stairs, Where I told the receptionist that the room was dirty. Who then told me that I would have to wait 1 and half hours for the room to be cleaned. I had no other option but to wait. After he came back and said the room was ready, I went back to the room. There were no towels or toilet paper. I had to again leave from the 3rd floor and go back downstairs and told him that there is no towels and there is no toilet paper in the room. They then gave me two towels one roll of toilet paper and I informed them that the room I booked, was 4 of us stating in. My wife, my 2 kids and I so I would need 2 additional towels. They said I can only get 2 towels still. I had to leave Hotel to purchase two towels, because we do not share towels at home. I got back went to use the bathroom on the toilet and the toilet seat caved in with me. I have pictures of how the room was when I arrived, and I also have pictures of the toilet.
Read More
Sam
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

They could not find our reservation when arrived
Marianna
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
Read More
Delroy
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

The stay never happened. When we arrived, we were told they had no room. When we showed our reservation with proof of payment, they said they wouldn’t honor the reservation and we needed to get a refund from Expedia. They claimed their system is not updated , hence why it showed they had available rooms on Expedia. Terrible staff with bad attitudes.
Read More
Kiyah
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.
Read More
Fredrico
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We didn’t get to stay at the hotel, their rooms were not secured- our room window which was almost the size of the door could not lock! There was no wifi for us to stay connected with family & friends plus the staff had us in circles before even attempting to address us. The pool water was very dirty looking and no flowing water. I will attach photos. Their television was unusable because there was no internet and it was a tv from the Stone Age.
Read More
Antolina
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

Room is clean Expected a phone and mini fridge in room
Laura B
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Its a humble hotel, great for locals whom are looking for a night stay. But not what my family was looking for in a family location. Very clean just muggy due to the humidity.
Carlette
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The service was poor, the pool was out of service the whole time i was there, the room needed upliftment i was very disappointed with Hotel Principe will not stay there anymore and will not recommend this place to anyone.
Number of reviews per page
20
40