Hotel Puerta Roja Rome

More of a terrific luxury hostel than a hotel per se. It could have been better maintained. Our room wasn't cleaned and our towels weren't replaced. Great location, though, and beautiful spot itself.

Great option. I loved the little private courtyard in #6.

The room was too small for our luggage. We had 4 pieces and the room was not equipped with space to put all of the pieces and no luggage racks. I guess larger rooms are on the ground floor. Very difficult to carry large suit cases up the stairs too. We found the bed very comfortable and the room was very quiet. We slept well after flying 30hrs from India. Location was excellent with great restaurants near by.

Great value for the price, charming, clean and well located

Great stay for a few days in the city- has everything you need and dressing gowns are a nice touch. Be aware that at weekends it’s next door to a night club with music Thurs Fri Sat. Wouldnt recommend for a longer stay as cleaning has to be requested and our request wasn’t met.

Mixed experience at the property. Pros: Comfy Bed Cons: No hot water Jacuzzi doesn’t work and doesn’t seem to have worked for some time. Toilet broke and tried to contact Andrea who they list as the hotel contact. Never answered the phone. Had to communicate through Expedia and Sergio responded to me. Not sure why they don’t give his phone number to communicate with if Andrea doesn’t know how to do her job properly.

The location is very good and the value for this location is excellent. The hotel rooms are smallish but comfortable with a huge bed and larger than normal bathroom. The staff was available for a few hiccups we had and answered quickly. ( the automatic lock on the door stopped working one morning due to the battery, but it was rectified in a timely manner.) What is nice is there is a kitchen you can use and common seating areas inside and out, we didnt use it much but its a nice feature. There is a fridge in the room as well. The bed was very comfortable. We didnt use the jacuzzi so cannot comment on it. Despite hearing nightclub music on the weekend after closing time its very quiet. Lots if dining, coffee shops and bars nearby.

Good value for money Andrea really helpful

Very good stay! Easy to reach for anything needed

This place was sweet. Cute, comfy room with a big bathroom. Great shower. Right across the street from great food and lots of food options within a short walk. Laundry, a patio, chill spaces, nice kitchen. Highly recommend.

The place is amazing for the value. The rooms are spacious and private. The staff lady is so sweet.

We really loved this hotel. Our room was great, the neighborhood was fun and the staff were friendly. We would absolutely stay here again.

This is my go to when visiting Mexico City

The only reason I gave a 4 star was because there is a club next to it and that night apparently was very noisy.

Buena ubicación

Great spot but it has its quirks

Good, convenient property to stay at. Due to traffic, we arrived after their typical check in times and had not been emailed a code. Check in was really confusing because they don’t always have a staff member present, and we were not the only group who didn’t know how to check in. Other than that, can’t complain much about the stay for the price and the area is pretty walkable.

We really like Puerta Roja, our only concern was the mosquitos, there were a lot the first night but we spoke with the property management and they gave us a solution. We will definitely stay here again, Mercado Roma is just a few steps away and have plenty options of food 🙏🙏

The space was lovely and in a great location! The guard, Andrea is such a sweetheart and so so helpful! I would definitely stay again:)

What to say? This is a strange set up for a hotel and I was disappointed and frustrated at times. Cosmetically the place is wonderful and charming. But underneath the veneer, there were issues as far as I was concerned, a lack of attention to detail. Slept v badly due to local clubs noise till 4am and traffic noise. The room upstairs has big impractical glass doors. They do not seal. Noise and mosquitos get in and ruined sleep. This needs to be sorted out. I stayed six nights and was surprised there was no cleaning each day. I asked the cleaner (who was the only staff to be seen throughout my stay - management leave it entirely up to her to run the place which is strange and there are aspects of neglect visible. Like the blocked sink. It seems to have been set up with love, but I’m not sure where that love went. I asked when the room might be cleaned and she said I had to pay extra for a clean. Until I left it wasn’t cleaned in any way. I expected better from such a seemingly charming place.