Hotel Rocaval

Hotels
8.4
/10
Very Good
153 reviews

What Guests Say About Their Stay

Mauro

10.0
/ 10
Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto
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Michaela

10.0
/ 10
Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.

Laura

10.0
/ 10
Un hotel muy hermoso, la gente muy amable! y la ubicación genial! la vista que tiene está hermosa!
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In the Area
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Calzada Mexico No. 5 Barrio de Fatima, San Cristobal De Casas, Estado de Chiapas, Mexico, 29264

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel Rocaval is a good choice when you are visiting San Cristóbal de las Casas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Rocaval

Calzada Mexico No. 5 Barrio de Fatima, San Cristobal De Casas, Estado de Chiapas, Mexico, 29264
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Discover More About Hotel Rocaval

Location


Staying at Hotel Rocaval is a good choice when you are visiting San Cristóbal de las Casas.

About Hotel Rocaval

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Rocaval exclusively for you.

Hotel Rocaval is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Rocaval.

All facilities in Hotel Rocaval

Others Hotel Rocaval
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Things to Do

  • Romantic proposal packages
  • Picnic area
  • Garden
  • Shops

General

  • Parking
  • Banquet
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Hotel Services

  • Tours
  • 24-hour Receptionist
  • Laundry service

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Rocaval

Important Note
  • Fee for cooked-to-order breakfast: approximately MXN 160 for adults and MXN 120 for children
  • Airport shuttle fee: MXN 1650 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 1 to 11 years old)
  • Pet deposit: MXN 1500 per night
  • Pet fee: MXN 350 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Rocaval
95
Number of floors in Hotel Rocaval
2
Another facilities in Hotel Rocaval
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Hotel Rocaval

What are available facilities at Hotel Rocaval?
There are top facilites at Hotel Rocaval such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Rocaval?
The standard check-in time at Hotel Rocaval is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Rocaval provide breakfast?
Yes, Hotel Rocaval provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Rocaval?
Hotel Rocaval is a 4.0-star hotel.
How many floors does Hotel Rocaval have?
Hotel Rocaval has 2 floors.
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More Reviews from Other Guests in Hotel Rocaval

8.4
Very Good
From 153 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Hotel Rocaval

Number of reviews per page
20
40
Top reviews
SERGIO
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
Lea
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room. Easy parking. Within walking distance of shops and restaurants.
chantel
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super pretty room! Wish we had stayed for more than one night
Michaela
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
MARBELLA
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Todo muy bien un excelente lugar
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Un hotel muy hermoso, la gente muy amable! y la ubicación genial! la vista que tiene está hermosa!
Verified traveler
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Is a nice comfortable hotel just the priority to customer service is not there...
JAMES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Karla Diaz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Nice hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
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Diana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Habitaciones limpias pero un poco reducidas. Personal amable.
Maria del Carmen
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

La habitación 104 se nota vieja y falta mantenimiento, la regadera oxidada y el lavabo mal, las toallas no inventen las peores que me han dado en un hotel, viejas y percudidas.
Martín
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

El servicio es exelente
Octavio
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bien, buena ubicación
alberto antonio
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

.
Roberto Andree
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy buena atención
Mauro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto
Gabriela
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
DR. JOSE REFUGIO
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No tenia Alberca
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Rocaval

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 153 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Rocaval

Number of reviews per page
20
40
Top reviews
SERGIO
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
Lea
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Clean room. Easy parking. Within walking distance of shops and restaurants.
chantel
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Super pretty room! Wish we had stayed for more than one night
Michaela
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.
MARBELLA
icon-Business
Business
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Todo muy bien un excelente lugar
Laura
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Un hotel muy hermoso, la gente muy amable! y la ubicación genial! la vista que tiene está hermosa!
Verified traveler
8.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Is a nice comfortable hotel just the priority to customer service is not there...
JAMES
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Our room was excellent! Super clean, comfortable, convenient, and spacious. Rooms are NOT soundproof since we could hear parties and traffic nearby. Breakfast fare was good, the service was lame.
Karla Diaz
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 226 week(s) ago

Expedia Group verified review

It is comfortable. Restaurant and breakfast place is nice and not expensive at all. We went for a wedding in the same propertyand lightning in the room was too low as well as it doesnt have a full body mirror. Staff is nice and acomodating
Verified traveler
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 257 week(s) ago

Expedia Group verified review

Nice hotel
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Avoid this hotel. You are better off spending an extra $30 per night and staying across the street at the Hotel Villa Mercedes. Rocaval only has cold water in their sinks. Their thermostats don't work. No food or room service at the property. All of these things were mentioned at the front desk. People were walking around without masks, and no temperature checks during pandemic. Just a bad hotel to avoid. Not be baited by the low cost.
Read More
Diana
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Habitaciones limpias pero un poco reducidas. Personal amable.
Maria del Carmen
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

La habitación 104 se nota vieja y falta mantenimiento, la regadera oxidada y el lavabo mal, las toallas no inventen las peores que me han dado en un hotel, viejas y percudidas.
Martín
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

El servicio es exelente
Octavio
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bien, buena ubicación
alberto antonio
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

.
Roberto Andree
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy buena atención
Mauro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Perfetto come posizione, a 1,5 km dal centro, parcheggio comodo in sede, camera molto spaziosa, struttura nuova, ottima pozione per poter visitare San cristobal e i dintorni, abbiamo dormito 2 notti, tutto perfetto
Gabriela
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

.
DR. JOSE REFUGIO
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

No tenia Alberca
Number of reviews per page
20
40