Hotel Urban

Hotels
7.6
/10
Pleasant
85 reviews

What Guests Say About Their Stay

Raisa

10.0
/ 10
The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.

Armando

10.0
/ 10
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
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gilbert

10.0
/ 10
Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
In the Area
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470 Calle 62 Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hotel Urban is a good choice when you are visiting Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Urban

470 Calle 62 Centro, Mérida, Estado de Yucatán, Mexico, 97000
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Discover More About Hotel Urban

Location


Staying at Hotel Urban is a good choice when you are visiting Mérida.

About Hotel Urban

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Hotel Urban will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Urban

Others Hotel Urban
Others

General

  • Parking
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours

Things to Do

  • Outdoor pool
  • Garden

Public Facilities

  • Others
  • Smoke-free area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Urban

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children
  • Uncovered self parking fee: MXN 240 per day
  • Nearby parking fee: MXN 240 per day (656 ft away; open 7:00 AM to 11:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 17:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 17:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Urban
14
Another facilities in Hotel Urban
Parking, Parking (surcharge), Terrace, Luggage storage, 24-hour Receptionist

Frequently asked question in Hotel Urban

What are available facilities at Hotel Urban?
There are top facilites at Hotel Urban such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Urban?
The standard check-in time at Hotel Urban is starting from 15:00 - 17:00 while the latest check-out time is at Before 12:00
Does Hotel Urban provide breakfast?
Yes, Hotel Urban provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Urban?
Hotel Urban is a 2.5-star hotel.
How many rooms are available at Hotel Urban?
Hotel Urban has 14 rooms in total.
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More Reviews from Other Guests in Hotel Urban

7.6
Pleasant
From 85 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews Hotel Urban

Number of reviews per page
20
40
Top reviews
Raisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Armando
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Jessica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Adriana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Read More
Juan
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Edgar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Muy conveniente. Ubicado en pleno centro de Mérida. Limpio y cómodo.
Diego
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Nasty cockroaches every lizard and so many mosquitoes every where I wish I can share the pictures I booked it for 4 nights I needed up canceling after the fist night
gilbert
10.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
Joyce
icon-Leisure
Leisure
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

The hotel is a small hotel but that ok . I did not like the trim because did not have any windows. But the bed was very good
Fabiola Viridiana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

En primera dice que tiene estacionamiento y cuando, llegamos nos dijeron que siempre no y tuvimos que buscar y pagar donde dejar el carro, no hicieron limpieza de las habitaciones
Rocio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buena atención, cama confortable, cuarto limpio, buena ubicación, el único detalle fue que una de las habitaciones tenía olor a húmedad
Ramiro
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Su mejor valor, es su excelente ubicación en relación a los principales atractivos que ofrece el centro histórico de Mérida. Sin embargo, es evidente la falta de mantenimiento de sus instalaciones y lo peor, la falta de atención en la limpieza de sus habitaciones. Esperarías algo más por parte del grupo Kavia.
Jesus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Buena
OSCAR ALCOCER
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
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Aalonzo
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

La
Thelma
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.
Kristian
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
MIREYA DEL CARMEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
Karol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Muy padre terraza
Laura Elvia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Number of reviews per page
20
40

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Others 4 Hotel Urban

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 85 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Urban

Number of reviews per page
20
40
Top reviews
Raisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Armando
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Jessica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Adriana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Read More
Juan
8.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Edgar
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 218 week(s) ago

Expedia Group verified review

Muy conveniente. Ubicado en pleno centro de Mérida. Limpio y cómodo.
Diego
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Nasty cockroaches every lizard and so many mosquitoes every where I wish I can share the pictures I booked it for 4 nights I needed up canceling after the fist night
gilbert
10.0
/10
Reviewed 225 week(s) ago

Hotels.com verified review

Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
Joyce
icon-Leisure
Leisure
8.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

The hotel is a small hotel but that ok . I did not like the trim because did not have any windows. But the bed was very good
Fabiola Viridiana
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

En primera dice que tiene estacionamiento y cuando, llegamos nos dijeron que siempre no y tuvimos que buscar y pagar donde dejar el carro, no hicieron limpieza de las habitaciones
Rocio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Buena atención, cama confortable, cuarto limpio, buena ubicación, el único detalle fue que una de las habitaciones tenía olor a húmedad
Ramiro
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Su mejor valor, es su excelente ubicación en relación a los principales atractivos que ofrece el centro histórico de Mérida. Sin embargo, es evidente la falta de mantenimiento de sus instalaciones y lo peor, la falta de atención en la limpieza de sus habitaciones. Esperarías algo más por parte del grupo Kavia.
Jesus
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Buena
OSCAR ALCOCER
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
Read More
Aalonzo
4.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

La
Thelma
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

La verdad es que el cuarto que me dieron primero tenía problemas de fuga de agua del lavamanos y olía a humedad, en el segundo cuarto ( que nos cambiaron) estaba sucio. Y como la habitación daba a la calle desde temprano se escuchaba mucho ruido. No me volvería a hospedar acá.
Kristian
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso
MIREYA DEL CARMEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias
Karol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Muy padre terraza
Laura Elvia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Muy buena estadía, los chicos de recepción muy amables, limpio y todo en orden. Solo la habitación que nos tocó daba hacia la calle y para dormir fue muy incómodo ya que se escuchan, autos, conversaciones y ruido en general. Aparentemente las demás habitaciones tienen mejor suerte. Por todo lo demás, estuvo excelente.
Number of reviews per page
20
40