Hotel Zamna

Hotels
9.4
/10
Exceptional
185 reviews

What Guests Say About Their Stay

Gloria

10.0
/ 10
The hotel itself is lovely, especially the pool area. The staff were very helpful with providing information and helping us find drivers, etc. The only downside for us was that there was very little as far as shops, cafes or restaurants in the immediate area, and no small grocery stores for picking up fruit or small items. Fortunately the breakfast that the hotel offers is excellent and substantial. We loved the hotel and would stay there again. I would recommend getting one of their upgraded room for the most comfortable stay.

Mike

10.0
/ 10
Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee

Alina

10.0
/ 10
Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.
In the Area
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Calle 53 numero 547 centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Swimming Pool
Parking
WiFi
Hotel Zamna is a hotel is located at Mérida.
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What's around Hotel Zamna

Calle 53 numero 547 centro, Mérida, Estado de Yucatán, Mexico, 97000
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Lobby Hotel Zamna
Lobby 2 Hotel Zamna

Discover More About Hotel Zamna

General


Near Plaza Grande

Location


With a stay at Hotel Zamna, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and Plaza Grande. This hotel is 5.8 mi (9.4 km) from U.S. Consulate General Mérida and 1.9 mi (3 km) from Yucatan International Convention Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Merida English Library - 0.4 km / 0.2 mi
Santiago Park - 0.4 km / 0.3 mi
Catherwood House Museum - 0.5 km / 0.3 mi
Casa Frederick Catherwood - 0.7 km / 0.4 mi
Parque Santa Lucía - 0.8 km / 0.5 mi
Universidad Autónoma de Yucatán - 0.8 km / 0.5 mi
Jose Peon Contreras Theater - 0.9 km / 0.6 mi
House of Culture of the Mayab - 0.9 km / 0.6 mi
The Rectory Jesus Third Order - 1 km / 0.6 mi
Hidalgo Park - 1 km / 0.6 mi
Casino La Cima - 1.1 km / 0.7 mi
Centro Cultural El Olimpo - 1.1 km / 0.7 mi
Municipal Palace of Merida - 1.1 km / 0.7 mi
Palacio del Gobernador - 1.1 km / 0.7 mi
Plaza Grande - 1.1 km / 0.7 mi

The preferred airport for Hotel Zamna is Mérida International Airport (MID) - 7.2 km / 4.5 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include express check-out, multilingual staff, and luggage storage.

Dining


Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 8 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Hotel Zamna

Swimming Pool Hotel Zamna
Swimming Pool
Common Space Hotel Zamna
Common Space
Lobby Hotel Zamna
Lobby
Exterior Hotel Zamna
Exterior
Others Hotel Zamna
Others

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Concierge

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hotel Zamna

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
, The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Zamna
8
Another facilities in Hotel Zamna
Luggage storage, Express check-out, Multilingual staff, Concierge, Outdoor pool

Frequently asked question in Hotel Zamna

What are available facilities at Hotel Zamna?
There are top facilites at Hotel Zamna such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zamna?
The standard check-in time at Hotel Zamna is starting from 15:00 - 22:00 while the latest check-out time is at Before 12:00
Does Hotel Zamna provide breakfast?
Yes, Hotel Zamna provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Zamna?
Hotel Zamna is a 3.0-star hotel.
How many rooms are available at Hotel Zamna?
Hotel Zamna has 8 rooms in total.
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More Reviews from Other Guests in Hotel Zamna

9.4
Exceptional
From 185 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Zamna

Number of reviews per page
20
40
Top reviews
Gloria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel itself is lovely, especially the pool area. The staff were very helpful with providing information and helping us find drivers, etc. The only downside for us was that there was very little as far as shops, cafes or restaurants in the immediate area, and no small grocery stores for picking up fruit or small items. Fortunately the breakfast that the hotel offers is excellent and substantial. We loved the hotel and would stay there again. I would recommend getting one of their upgraded room for the most comfortable stay.
Read More
Mike
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee
Kerstin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff is super friendly and very helpful. Rooms are beautiful and clean.
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.
Daniel
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

5 out of 5 Clean room Friendly polite staff Pool was clean.
Jazmin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.
James
icon-
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!
Read More
Brenda M
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob
Read More
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.
Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Verified traveler
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel
Read More
m
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.
Read More
IRIS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Read More
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.
joe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Read More
Frieda
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The staff was excellent, the place is clean and safe location. I love this hotel
Audrey
icon-
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Read More
mariana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Yvette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Read More
Maurizio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Kindness of the staff
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hotel Zamna

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 185 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Zamna

Number of reviews per page
20
40
Top reviews
Gloria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel itself is lovely, especially the pool area. The staff were very helpful with providing information and helping us find drivers, etc. The only downside for us was that there was very little as far as shops, cafes or restaurants in the immediate area, and no small grocery stores for picking up fruit or small items. Fortunately the breakfast that the hotel offers is excellent and substantial. We loved the hotel and would stay there again. I would recommend getting one of their upgraded room for the most comfortable stay.
Read More
Mike
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean property and rooms small friendly hotel with a great free breakfast and plenty of coffee
Kerstin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff is super friendly and very helpful. Rooms are beautiful and clean.
Alina
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was great. The owner and staff super friendly. I recommend this hotel for nice and pleasant stay.
Daniel
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

5 out of 5 Clean room Friendly polite staff Pool was clean.
Jazmin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The breakfast was excellent. However, there were small red bugs on the bed. In the morning we were all full of itchy bug bites. No sure if those were bed bugs or fleas. But the experience of sleeping at this hotel was really disappointing.
James
icon-
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

My week at Hotel Zamna was fantastic. The hotel is beautiful. The 24-hour availability of water, tea and coffee in the kitchen-adjacent pantry was appreciated. The included morning breakfasts were superb. Eggs, bacon, fruit, yogurt, etc. And made in the kitchen custom for my wishes. This is not the US-style of self-service breakfast! The food was top notch. The room was comfortable. Bathroom was well-stocked. Everything about this hotel was so clean and tidy. The pool with waterfall was gorgeous. The location of the hotel in Barrio Santiago is convenient to the Plaza Grande and other parks and so very many top notch restaurants. Calle 53 is a very quiet street. And finally, Jesus (property manager) and Diana (reception manager) are both delightful people. I love this hotel and my family will likely end up staying there in the future. 6 stars out of 5!!
Read More
Brenda M
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

A beautiful hotel , very clean, staff very helpful and friendly. The breakfasts are amazing with homemade authentic Mexican dishes, hosted by the charming owner Rucio who even shared some delicious recipes. We thoroughly enjoyed our 2 week stay and have already recommended to our family and friends. Thanks for the great hospitality! Brenda and Bob
Read More
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Staff very attentive and accommodating. Facilities adequate. However they are pricing with much higher-end alternatives, they are nowhere near that. Would rate significantly higher if they were not priced so high. I would have checked out early and upgraded if I would have had the option.
Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

We loved Zamna. The staff was great- very helpful and respectful of our privacy. Morning breakfast was very good. The only problem was that the beds were very hard. If that’s what you like, then Zamna is perfect.
Verified traveler
icon-
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

This hotel was ok, but just ok. The price was reasonable, but the accommodations reflect it. Rooms were somewhat bare, but nothing materially bad. Bathroom vanity had little room to place anything. Pool didn't seem too inviting. Breakfast was a small buffet. I would categorize this a decent budget hotel rather than the how it is named as boutique hotel
Read More
m
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We planned on a two week stay. Had to check out two days earlier with ample notice, partly due to illness. Owner confirmed we would not be charged for the two nights but the front desk argued that is not what the owner told her even though they immediately booked out our room. We did not have ac for half of the time here so our clothes, including bed sheets and towels were always damp. Also, there was sewage smell coming through the shower drain and we had the hardest, most uncomfortable bed ever. We never felt rested during our entire stay. We do not recommend this hotel.
Read More
IRIS
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

In general, everything was excellent. Nice and pleasant place. The staff and breakfast were great. They always and promptly answered to any request. They should renovate the bathrooms. They need to find a way to safely control the mosquitos in some areas. In one of our party rooms the mosquitos were annoying. Other than that, simply excellent.
Read More
Jacqueline
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Fantastic! Room clean and comfortable. Staff incredibly helpful and friendly. Beautiful pool. Perfect location, walkable. Highly recommend.
joe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

the staff and food is amazing, the property condition - 8 years old a little worn, but beautiful. Kind of like having your own little private getaway. Once you walk out side the front doors it is a different world, it is a very old city. We enjoyed the local stores, vendors and food. lots of Yucatan food dishes, MUST HAVE PANUCHOS!! Uber everywhere here... cheap. We stayed 9 days and they were filled with adventure. To get the most out of your trip, do lots of research on things to do
Read More
Frieda
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The staff was excellent, the place is clean and safe location. I love this hotel
Audrey
icon-
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

This was a lovely quiet and comfortable place to stay. The service was friendly and attentive. Breakfast was great with a different menu every day; they even had lactose free milk and coffee/tea service available all day. I enjoyed using the outside hammock on the patio with the honor bar. The pool was a lovely antidote to the hot days.
Read More
mariana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The hotel is very pretty and well kept. The staff were kind. We really enjoyed our stay and would definitely recommend this hotel.
Yvette
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

We stayed at Zamna for 4 nights, absolutely wonderful experience! Very clean, friendly & helpful staff. Leidy had our rooms spic and span daily, and we loved making small talk with her; sweetest housekeeper ever! Daily breakfast and coffee was delish! Very easy check in, safe and quiet area, short walk to the busy center of Merida. Cannot recommend Zamna enough!
Read More
Maurizio
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Kindness of the staff
Number of reviews per page
20
40