Iberostar Waves Cozumel - All Inclusive

Others
9.0
/10
Exceptional
1,020 reviews

What Guests Say About Their Stay

Randy

10.0
/ 10
Amazing resort, food, service, pool, beach... everything was amazing. Highly recommend!!

Mary Jane

10.0
/ 10
Resort is set in a lush jungle-like swtting with rooms in small buildings (4 rooms per building). Nice comfortable rooms in good condition and clean. Good food at restaurants and good selection at buffets. Usually a special lunch served by the beach/pools. Good beach with some shade if you want it. Activities for adults and kids daily and nightly shows were ok. Downsides - sewage smell near area where nightly shows held; we were subjected to a sales pitch upon arrival; little to no hot water in showers - fairly minor items overall.

Michael William

10.0
/ 10
Great property and great staff! We’ve been here 5 times now and will be back. The staff is amazing!
In the Area
See Map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Iberostar Waves Cozumel - All Inclusive is a accommodation is located at Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Iberostar Waves Cozumel - All Inclusive

Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Discover More About Iberostar Waves Cozumel - All Inclusive

General


Near San Francisco Beach

Location


When you stay at Iberostar Waves Cozumel - All Inclusive in Cozumel, you'll be on the beach, within a 5-minute drive of San Francisco Beach and Mr. Sancho's Beach Club. This beach property is 1.4 mi (2.2 km) from Palancar Beach and 1.6 mi (2.5 km) from Paradise Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

San Francisco Beach - 0.6 km / 0.4 mi
Arrecifes de Cozumel National Park - 0.6 km / 0.4 mi
Nachi Cocom Beach Club & Water Sport Center - 2 km / 1.3 mi
Paseo El Cedral Reef - 2.2 km / 1.4 mi
Paradise Beach - 2.5 km / 1.6 mi
Palancar Beach - 2.6 km / 1.6 mi
Mr. Sancho's Beach Club - 2.9 km / 1.8 mi
Playa Mia Grand Beach and Water Park - 3 km / 1.9 mi
Playa El Cielo - 5.3 km / 3.3 mi
Laguna Colombia - 5.8 km / 3.6 mi
El Cedral - 6 km / 3.7 mi
Corona Beach - 8 km / 5 mi
Chankanaab National Park - 8.9 km / 5.5 mi
Chankanaab Beach Adventure Park - 10 km / 6.2 mi
Punta Sur Ecological Park - 11.1 km / 6.9 mi

The preferred airport for Iberostar Waves Cozumel - All Inclusive is Cozumel Intl. Airport (CZM) - 19.3 km / 12 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.

Dining


Grab a bite to eat at one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 293 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Iberostar Waves Cozumel - All Inclusive

Bar, Cafe and Lounge Iberostar Waves Cozumel - All Inclusive
Bar, Cafe and Lounge
Swimming Pool Iberostar Waves Cozumel - All Inclusive
Swimming Pool
Entertainment Facility Iberostar Waves Cozumel - All Inclusive
Entertainment Facility
Fitness Center Iberostar Waves Cozumel - All Inclusive
Fitness Center
Common Space Iberostar Waves Cozumel - All Inclusive
Common Space

Things to Do

  • Shops
  • Outdoor pool
  • Spa
  • Garden
  • Sauna
  • Pool sun loungers

Sports and Recreations

  • Diving
  • Fitness center
  • Game room
  • Windsurfing
  • Billiard
  • Tennis court

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Smoke-free area
  • Safety deposit box

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • Parking
  • Terrace

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Iberostar Waves Cozumel - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Iberostar Waves Cozumel - All Inclusive
293
Number of floors in Iberostar Waves Cozumel - All Inclusive
2
Another facilities in Iberostar Waves Cozumel - All Inclusive
Shops, Outdoor pool, Spa, Garden, Sauna

Frequently asked question in Iberostar Waves Cozumel - All Inclusive

What are available facilities at Iberostar Waves Cozumel - All Inclusive?
There are top facilites at Iberostar Waves Cozumel - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Iberostar Waves Cozumel - All Inclusive?
The standard check-in time at Iberostar Waves Cozumel - All Inclusive is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Iberostar Waves Cozumel - All Inclusive provide breakfast?
Yes, Iberostar Waves Cozumel - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Iberostar Waves Cozumel - All Inclusive?
Iberostar Waves Cozumel - All Inclusive is a 4.5-star hotel.
How many floors does Iberostar Waves Cozumel - All Inclusive have?
Iberostar Waves Cozumel - All Inclusive has 2 floors.
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More Reviews from Other Guests in Iberostar Waves Cozumel - All Inclusive

9.0
Exceptional
From 1,020 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Cozumel - All Inclusive

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing resort, food, service, pool, beach... everything was amazing. Highly recommend!!
Mary Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Resort is set in a lush jungle-like swtting with rooms in small buildings (4 rooms per building). Nice comfortable rooms in good condition and clean. Good food at restaurants and good selection at buffets. Usually a special lunch served by the beach/pools. Good beach with some shade if you want it. Activities for adults and kids daily and nightly shows were ok. Downsides - sewage smell near area where nightly shows held; we were subjected to a sales pitch upon arrival; little to no hot water in showers - fairly minor items overall.
Read More
Roxanne Joy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great room by the pool —
Michael William
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and great staff! We’ve been here 5 times now and will be back. The staff is amazing!
jayne
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was average for its price range. The staff were very friendly, but way too few with minimal service pool side or in the restaurants. They head centralized water centers, but the containers they provided were heavy, bulky glass containers. The water near our room was out of service for the week. Despite asking every day for Coke in our mini fridge, they made continued to say she was out. We tried all three restaurants. The food was bland and usually cold. The remainder of the time we ate at the buffet, which was essentially the same fair every evening and all things were room temperature and bland. The location was very close and great for diving to pick us up on the dock but very far from town requiring a $25 cab ride. overall, it was an acceptable stay, but I would not return to this hotel.
Read More
Lindsay
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a great star at this resort! The staff were amazing (shoutout to everyone that works here)! The pool and beach were fantastic, however I do have a major complaint - they need more sand on the beach volleyball court. Multiple people were smacking their knees and toes off of cement as there was the tiniest layer of sand over concrete. It’s been 4 days and my knee is still disgusting and won’t heal and it’s been cleaned and take care of properly. The food was good, but I was disappointed with how the smokehouse restaurant only had Americanized type food. We were excited for a nice steakhouse type (something more authentic, but pub style food) Resort was beautiful. A little confusing to get around at times, but it was a fun challenge at first Rooms are nice, but the bathroom has no fan or windows that open - you can hear everyone doing their business in there and it smells up the whole room. Not having windows that open also caused our stuff to be damp and musty smelling. Beds are comfy
Read More
Joe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff amazing plus nightly entertainment crew were the best, so fun and lively shows every night. Ana the waitress remembered us from last year and she is also amazing. Every employee I met was a 10.
Stephanie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Entertainment was amazing! Staff was friendly and personable and rooms were clean.
Philip Todd
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff kept the resort spotless. From the landscapers, to the ladies around the pool area, to the pool cleaners, to the restaurants, to our room, everywhere you looked the place was very well kept. The food was solid too. So many daily, fresh choices. We were very well fed.
Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Beach was deceiving. Closed two days due to winds, and a miserable walk out into the water from the beach. Very rocky even with water shoes. There is pier access into the water farther in that is waist-chest deep and was fine. Could’ve been just a bad week of weather, but we could barely see anything as compared to the pictures of the other beach, resorts, and areas on the West Coast of Cozumel. A little disappointing that what we came for was virtually unusable for snorkeling or even just walking in to the water from the beach. Food was ok, only Mexican restaurant really was amazing. Lots of variety, mediocre quality. Also, they didn’t seem overly concerned that the native raccoon species of Coati, regularly assalted the dining hall and one breakfast, even just climbed into my wife’s seat and eat her her food off her plate. They’re cute, but I have sanitation concerns. Rooms/bungalows are tight, and we had giant American cockroaches last two days. They sprayed, but concerning. Other than that, the pools were nice and the jungle atmosphere of the resort is very calming. We use the gym multiple days and it has enough to get the job done, including a squat rack, a bench press and multiple cardio machines.
Read More
Timothy
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful location, nice facility, and great staff.
David Leslie
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room ,great ac,could use more bar tenders at the pool for faster service but it was all great excellent food at all the restaurants
Megan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have stayed at Iberostar for many years and it is always the place that I recommend to friends and family! We are coming back again to our second home
Thomas W
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and courteous staff
William Mackey
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hot water in the morning all five days. Pool water was too cold to enjoy. Speciality restaurants were under staffed with lots of empty tables, but making people wait 40 minutes each night. The fish entree served at lunch and dinner was called coal fish, which is pollock. This fish was not pollock, probably mackerel, very salty and fishy. The staff were friendly and efficient.
Read More
Luciana
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very polite. The cleaning crew used to bang on the door waking us up even when the welcome sign wasn’t on the door and the blinds were closed. The laundry service did not read instructions on the label and shrank my son’s new pants. Food was better at the Oriental restaurant. Nice place for snorkeling.
Cecilia
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gorgeous resort with the friendliest staff all over. Be aware that the beach has a reef so you definitely need water shoes although there is a pier from where you can get in the water. Food was delicious and fresh and they were also very accommodating to food allergies which for our family is gluten. Nayeli, the kitchen supervisor was the best at making sure each meal was safe at the buffets and the restaurant were also very good with that. Also, for lunch, Maria made the best tacos!
Read More
Jeanne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean, staff nice, good food, the food could be a little warmer. Better music by the pool is my only complaint. We will be back for sure.
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room clean. all staff was kind, friendly.
David
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms and room service was excellent! Staff at pool was very attentive and we never longed for anything. Music at pool was just a little loud. Might want to heat pools during Winter months. Food at all restaurants was fresh, plentiful and lots of range. Would come again.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Iberostar Waves Cozumel - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,020 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Iberostar Waves Cozumel - All Inclusive

Number of reviews per page
20
40
Top reviews
Randy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing resort, food, service, pool, beach... everything was amazing. Highly recommend!!
Mary Jane
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Resort is set in a lush jungle-like swtting with rooms in small buildings (4 rooms per building). Nice comfortable rooms in good condition and clean. Good food at restaurants and good selection at buffets. Usually a special lunch served by the beach/pools. Good beach with some shade if you want it. Activities for adults and kids daily and nightly shows were ok. Downsides - sewage smell near area where nightly shows held; we were subjected to a sales pitch upon arrival; little to no hot water in showers - fairly minor items overall.
Read More
Roxanne Joy
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great room by the pool —
Michael William
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property and great staff! We’ve been here 5 times now and will be back. The staff is amazing!
jayne
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was average for its price range. The staff were very friendly, but way too few with minimal service pool side or in the restaurants. They head centralized water centers, but the containers they provided were heavy, bulky glass containers. The water near our room was out of service for the week. Despite asking every day for Coke in our mini fridge, they made continued to say she was out. We tried all three restaurants. The food was bland and usually cold. The remainder of the time we ate at the buffet, which was essentially the same fair every evening and all things were room temperature and bland. The location was very close and great for diving to pick us up on the dock but very far from town requiring a $25 cab ride. overall, it was an acceptable stay, but I would not return to this hotel.
Read More
Lindsay
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had a great star at this resort! The staff were amazing (shoutout to everyone that works here)! The pool and beach were fantastic, however I do have a major complaint - they need more sand on the beach volleyball court. Multiple people were smacking their knees and toes off of cement as there was the tiniest layer of sand over concrete. It’s been 4 days and my knee is still disgusting and won’t heal and it’s been cleaned and take care of properly. The food was good, but I was disappointed with how the smokehouse restaurant only had Americanized type food. We were excited for a nice steakhouse type (something more authentic, but pub style food) Resort was beautiful. A little confusing to get around at times, but it was a fun challenge at first Rooms are nice, but the bathroom has no fan or windows that open - you can hear everyone doing their business in there and it smells up the whole room. Not having windows that open also caused our stuff to be damp and musty smelling. Beds are comfy
Read More
Joe
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff amazing plus nightly entertainment crew were the best, so fun and lively shows every night. Ana the waitress remembered us from last year and she is also amazing. Every employee I met was a 10.
Stephanie
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Entertainment was amazing! Staff was friendly and personable and rooms were clean.
Philip Todd
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff kept the resort spotless. From the landscapers, to the ladies around the pool area, to the pool cleaners, to the restaurants, to our room, everywhere you looked the place was very well kept. The food was solid too. So many daily, fresh choices. We were very well fed.
Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was friendly and helpful. Beach was deceiving. Closed two days due to winds, and a miserable walk out into the water from the beach. Very rocky even with water shoes. There is pier access into the water farther in that is waist-chest deep and was fine. Could’ve been just a bad week of weather, but we could barely see anything as compared to the pictures of the other beach, resorts, and areas on the West Coast of Cozumel. A little disappointing that what we came for was virtually unusable for snorkeling or even just walking in to the water from the beach. Food was ok, only Mexican restaurant really was amazing. Lots of variety, mediocre quality. Also, they didn’t seem overly concerned that the native raccoon species of Coati, regularly assalted the dining hall and one breakfast, even just climbed into my wife’s seat and eat her her food off her plate. They’re cute, but I have sanitation concerns. Rooms/bungalows are tight, and we had giant American cockroaches last two days. They sprayed, but concerning. Other than that, the pools were nice and the jungle atmosphere of the resort is very calming. We use the gym multiple days and it has enough to get the job done, including a squat rack, a bench press and multiple cardio machines.
Read More
Timothy
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful location, nice facility, and great staff.
David Leslie
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great room ,great ac,could use more bar tenders at the pool for faster service but it was all great excellent food at all the restaurants
Megan
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We have stayed at Iberostar for many years and it is always the place that I recommend to friends and family! We are coming back again to our second home
Thomas W
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean and courteous staff
William Mackey
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No hot water in the morning all five days. Pool water was too cold to enjoy. Speciality restaurants were under staffed with lots of empty tables, but making people wait 40 minutes each night. The fish entree served at lunch and dinner was called coal fish, which is pollock. This fish was not pollock, probably mackerel, very salty and fishy. The staff were friendly and efficient.
Read More
Luciana
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very polite. The cleaning crew used to bang on the door waking us up even when the welcome sign wasn’t on the door and the blinds were closed. The laundry service did not read instructions on the label and shrank my son’s new pants. Food was better at the Oriental restaurant. Nice place for snorkeling.
Cecilia
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Gorgeous resort with the friendliest staff all over. Be aware that the beach has a reef so you definitely need water shoes although there is a pier from where you can get in the water. Food was delicious and fresh and they were also very accommodating to food allergies which for our family is gluten. Nayeli, the kitchen supervisor was the best at making sure each meal was safe at the buffets and the restaurant were also very good with that. Also, for lunch, Maria made the best tacos!
Read More
Jeanne
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room was very clean, staff nice, good food, the food could be a little warmer. Better music by the pool is my only complaint. We will be back for sure.
Kenneth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room clean. all staff was kind, friendly.
David
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms and room service was excellent! Staff at pool was very attentive and we never longed for anything. Music at pool was just a little loud. Might want to heat pools during Winter months. Food at all restaurants was fresh, plentiful and lots of range. Would come again.
Number of reviews per page
20
40