IT Boutique Hotel & Restaurant

Hotels
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8.8
/10
Very Good
531 reviews

What Guests Say About Their Stay

Lorenzo

10.0
/ 10
Excellent hotel in Playa del Carmen, clean and close to the main street and beach. The staff was so helpfull and courteus.

Denisse Jill Pineda

10.0
/ 10
Great hotel- 1min walk from the strip so you may be hearing some music or singing from karaoke bars. Staff is wonderful and their free breakfast was more than any ordinary breakfast!

Claudine

10.0
/ 10
Just needs a little update upstairs in the pool areas but the hotel is spotless which makes up for it. Great staff, food and beautiful rooms!
In the Area
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1a. Nte. Manzana 157 Lote 4, Zazil-ha, Solidaridad, Estado de Quintana Roo, Mexico, 77720

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
IT Boutique Hotel & Restaurant is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around IT Boutique Hotel & Restaurant

1a. Nte. Manzana 157 Lote 4, Zazil-ha, Solidaridad, Estado de Quintana Roo, Mexico, 77720
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Lobby IT Boutique Hotel & Restaurant
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Discover More About IT Boutique Hotel & Restaurant

General
Near Mamitas Beach

Location
With a stay at IT Boutique Hotel & Restaurant in Playa del Carmen (Zazil-ha), you'll be a 4-minute walk from Mamitas Beach and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Quinta Avenida and 6.6 mi (10.6 km) from Xplor Theme Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mamitas Beach - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Coco Beach - 0.6 km / 0.4 mi
Playa Avenida Colosio - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Mario Villanueva Madrid - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Pier Navega - 1.3 km / 0.8 mi
Calle Corazón - 1.3 km / 0.8 mi
Calle 12 - 1.5 km / 1 mi
Guadalupe Church - 1.6 km / 1 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
Playa 88 - 1.6 km / 1 mi
Frida Kahlo Museum - 1.6 km / 1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.6 km / 22.1 mi
Cancun Intl. Airport (CUN) - 54.9 km / 34.1 mi

The preferred airport for IT Boutique Hotel & Restaurant is Cancun Intl. Airport (CUN).

Facilities
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining
Grab a bite at IT Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.

Rooms
Treat yourself to a stay in one of the 24 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desk chairs, as well as phones with free local calls.

All facilities in IT Boutique Hotel & Restaurant

Bar, Cafe and Lounge IT Boutique Hotel & Restaurant
Bar, Cafe and Lounge
Swimming Pool IT Boutique Hotel & Restaurant
Swimming Pool
Entertainment Facility IT Boutique Hotel & Restaurant
Entertainment Facility
Fitness Center IT Boutique Hotel & Restaurant
Fitness Center
Functional Hall IT Boutique Hotel & Restaurant
Functional Hall

Hotel Services

  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast

General

  • Rooftop terrace
  • Parking

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in IT Boutique Hotel & Restaurant

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at IT Boutique Hotel & Restaurant
24
Number of floors in IT Boutique Hotel & Restaurant
5
Another facilities in IT Boutique Hotel & Restaurant
Wedding service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in IT Boutique Hotel & Restaurant

What are available facilities at IT Boutique Hotel & Restaurant?
There are top facilites at IT Boutique Hotel & Restaurant such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at IT Boutique Hotel & Restaurant?
The standard check-in time at IT Boutique Hotel & Restaurant is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does IT Boutique Hotel & Restaurant provide breakfast?
Yes, IT Boutique Hotel & Restaurant provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of IT Boutique Hotel & Restaurant?
IT Boutique Hotel & Restaurant is a 4.0-star hotel.
How many floors does IT Boutique Hotel & Restaurant have?
IT Boutique Hotel & Restaurant has 5 floors.
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More Reviews from Other Guests in IT Boutique Hotel & Restaurant

8.8
Very Good
From 531 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews IT Boutique Hotel & Restaurant

Number of reviews per page
20
40
Top reviews
Lorenzo
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel in Playa del Carmen, clean and close to the main street and beach. The staff was so helpfull and courteus.
Denisse Jill Pineda
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel- 1min walk from the strip so you may be hearing some music or singing from karaoke bars. Staff is wonderful and their free breakfast was more than any ordinary breakfast!
Craig
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone was great and helpful.
Andre
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was excellent. Would advise them to get a mini fridge on the rooms though. Parking also very useful
Wayne
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was good
Claudine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Just needs a little update upstairs in the pool areas but the hotel is spotless which makes up for it. Great staff, food and beautiful rooms!
Tiwaunna
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed in rm 103. The room is small but sufficient. Please note: There's no safe in the room. The room was clean and the
Sherri
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location. Good breakfast and helpful staff.
Susan
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice place that could perhaps hire a few more staff members. They just seemed a little short handed in the restaurant/bar and at the front desk. But the food is amazing. The pool is super nice...there are actually 2 pools on the rooftop. The staff they do have are amazing and very helpful. I just had an incident where I had trouble getting into the garage. And another time I went down to the front desk to ask for some ice and I waited for about 15 minutes. No one ever showed up so I went back to my room. And one other time trying to get a drink at the rooftop bar. I waited for awhile then went downstairs to notify the restaurant staff no one was at the bar. I finally got my drinks but it took too long. I believe I saw them interviewing people so maybe they will get fully staffed and these things won't happen anymore. Again, the staff they do have are amazing! Overall a very nice experience and I would stay here again.
Read More
Lilian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

El hotel es muy comodo y centrico. Todos son muy amables. Solo que si traes carro es un poco incómodo estar pidiendo que te abran la puerta para entrar y para salir por qué muchas veces te dejan esperando a que te abran. Fuera de eso todo muy bien.
Surish
icon-
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was good but not that much options
rose
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Front desk staff and the restaurant.
Hilda
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff. Easy check-in and check-out. Great location, approximately 5 minute walk to beach and 5th avenue. Room setup was really cool and decor was beautiful. Our two concerns were the security of the door and noise. The door didn’t feel very secure and didn’t have a lock. They had an event on the roof, which is fine but for about two hours around midnight many people were loudly going down the stairs. Unfortunately, the walls are thin and we were right next to the stairs so it was very loud for us, even with earbuds. So if you’re a light sleeper keep this in mind. Thankfully this only happened one of the nights we were there. Overall, we enjoyed our stay.
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is an amazing boutique hotel. Very friendly staff, good sized rooms with a great deck. The restaurant was an excellent bonus….fantastic food and pricing with awesome staff. Parking was easy and safe. I look forward to returning next year!
casey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room lacked publicized amenities. Safe, fridge. There was no soap or toiletries in the washroom. Some of the sheets were torn. The toilet was broken, and even after "repaired" still broken. There was no security when I arrived back to the hotel and walked into open doors at 2am.
Morris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly, helpful staff, clean room, and a restaurant with unique tasty food and great service.
Kerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Friendly check in staff. Clean modern room, amazing roof top pool area. Would return
Ahmed
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I stayed for the week and stay was very enjoyable. The staff was very frendly and always there to help. I will definitely be coming back again
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excelente personal e instalaciones
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 IT Boutique Hotel & Restaurant

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 531 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews IT Boutique Hotel & Restaurant

Number of reviews per page
20
40
Top reviews
Lorenzo
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent hotel in Playa del Carmen, clean and close to the main street and beach. The staff was so helpfull and courteus.
Denisse Jill Pineda
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel- 1min walk from the strip so you may be hearing some music or singing from karaoke bars. Staff is wonderful and their free breakfast was more than any ordinary breakfast!
Craig
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everyone was great and helpful.
Andre
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was excellent. Would advise them to get a mini fridge on the rooms though. Parking also very useful
Wayne
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was good
Claudine
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Just needs a little update upstairs in the pool areas but the hotel is spotless which makes up for it. Great staff, food and beautiful rooms!
Tiwaunna
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

We stayed in rm 103. The room is small but sufficient. Please note: There's no safe in the room. The room was clean and the
Sherri
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Good location. Good breakfast and helpful staff.
Susan
icon-
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very nice place that could perhaps hire a few more staff members. They just seemed a little short handed in the restaurant/bar and at the front desk. But the food is amazing. The pool is super nice...there are actually 2 pools on the rooftop. The staff they do have are amazing and very helpful. I just had an incident where I had trouble getting into the garage. And another time I went down to the front desk to ask for some ice and I waited for about 15 minutes. No one ever showed up so I went back to my room. And one other time trying to get a drink at the rooftop bar. I waited for awhile then went downstairs to notify the restaurant staff no one was at the bar. I finally got my drinks but it took too long. I believe I saw them interviewing people so maybe they will get fully staffed and these things won't happen anymore. Again, the staff they do have are amazing! Overall a very nice experience and I would stay here again.
Read More
Lilian
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

El hotel es muy comodo y centrico. Todos son muy amables. Solo que si traes carro es un poco incómodo estar pidiendo que te abran la puerta para entrar y para salir por qué muchas veces te dejan esperando a que te abran. Fuera de eso todo muy bien.
Surish
icon-
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Breakfast was good but not that much options
rose
icon-
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Front desk staff and the restaurant.
Hilda
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Friendly staff. Easy check-in and check-out. Great location, approximately 5 minute walk to beach and 5th avenue. Room setup was really cool and decor was beautiful. Our two concerns were the security of the door and noise. The door didn’t feel very secure and didn’t have a lock. They had an event on the roof, which is fine but for about two hours around midnight many people were loudly going down the stairs. Unfortunately, the walls are thin and we were right next to the stairs so it was very loud for us, even with earbuds. So if you’re a light sleeper keep this in mind. Thankfully this only happened one of the nights we were there. Overall, we enjoyed our stay.
Read More
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is an amazing boutique hotel. Very friendly staff, good sized rooms with a great deck. The restaurant was an excellent bonus….fantastic food and pricing with awesome staff. Parking was easy and safe. I look forward to returning next year!
casey
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The room lacked publicized amenities. Safe, fridge. There was no soap or toiletries in the washroom. Some of the sheets were torn. The toilet was broken, and even after "repaired" still broken. There was no security when I arrived back to the hotel and walked into open doors at 2am.
Morris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly, helpful staff, clean room, and a restaurant with unique tasty food and great service.
Kerry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Friendly check in staff. Clean modern room, amazing roof top pool area. Would return
Ahmed
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I stayed for the week and stay was very enjoyable. The staff was very frendly and always there to help. I will definitely be coming back again
Susana
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Excelente personal e instalaciones
Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great location
Number of reviews per page
20
40