What do past guests say about Kai Tulum?

Kai Tulum is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Kai Tulum

Name: Kai Tulum
Address: Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766, Carretera Tulum-Boca Paila Km 0.5, Estado de Quintana Roo, 77766, Mexico
Rating: 9

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9.0

Exceptional

195 reviews

What Guests Say About Their Stay

Shariane

10.0

/ 10

I had a solo beach birthday trip at Kai and it was such a wonderful experience. The beach bungalow is beautiful and I booked the beach front option which was amazing. The service was great and I really enjoyed my meals at the nearby beach restaurant. Highly recommended!

Samuel

10.0

/ 10

I love how this location is very private. It has its private entrance to the jaguar park area. You also have access to golf carts that take you around the area where you can visit the light house, the Mayan ruins and other beaches like Santa Fe. We had the ocean front villa #1. Right in front the beach and near their restaurant Bokoba. Staff was extremely friendly. The waiter Jose went above and beyond for us. He brought us breakfast to our patio a few times. Was very attentive to our needs whether we were in our room. The pool or the beach.

Karen

10.0

/ 10

I Loved the cottages! They were very comfortable! We had everything we needed, and the extra items for the beach were appreciated (after-Sun lotion and bug spray)! We rented an electric bike to take to a Cenote, and back to Tulum for shopping and lunch … that was so much fun! The only thing was the beach restaurant was very expensive … BUT … the food was great! It truly was a good stay.

In the Area

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Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766

Main Facilities

Swimming Pool

WiFi

Kai Tulum is located in area / city Tulum.

What's around Kai Tulum

Carretera Tulum-Boca Paila Km 0.5, Zona Hotelera Norte, Tulum, Estado de Quintana Roo, Mexico, 77766

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Discover More About Kai Tulum

General
Near Playa Paraiso

Location
Located in Tulum (Zona Hotelera), Kai Tulum is steps from Playa Paraiso and a 2-minute drive from Tulum Mayan Ruins. This beach hotel is 2.7 mi (4.3 km) from Tulum Beach and 5.7 mi (9.2 km) from Sian Ka'an Biosphere Reserve.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Jaguar Park - 0.1 km / 0.1 mi
Playa Paraiso - 0.1 km / 0.1 mi
Las Palmas Public Beach - 0.6 km / 0.4 mi
Tulum Mayan Ruins - 1.4 km / 0.9 mi
Playa Ruinas - 1.5 km / 0.9 mi
Temple of the Frescoes - 1.6 km / 1 mi
Temple of the Descending God - 1.7 km / 1.1 mi
Casa del Cenote - 1.8 km / 1.1 mi
Tulum Tower - 2.1 km / 1.3 mi
Jaguar Viewpoint Tulum - 2.2 km / 1.4 mi
Tulum National Park - 2.2 km / 1.4 mi
Acceso al Parque Jaguar - 2.3 km / 1.4 mi
Área de Protección de Flora y Fauna Jaguar - 3.1 km / 1.9 mi
Regional Museum of the Eastern Coast - 3.3 km / 2.1 mi
SFER IK - 3.9 km / 2.4 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 46.4 km / 28.8 mi
Cancun Intl. Airport (CUN) - 122.5 km / 76.1 mi

Facilities
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
You can enjoy a meal at the restaurant serving the guests of Kai Tulum, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 11 air-conditioned rooms featuring minibars. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

All facilities in Kai Tulum

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Things to Do

Outdoor pool
Garden
Spa
Pool sun loungers

Food and Drinks

Breakfast
Snack bar

Transportation

Bicycle rental

Connectivity

Free WiFi

General

Parking
Terrace

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Multilingual staff
Concierge

Accommodation Policy & General Information in Kai Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 8:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests are not permitted to bring any PET or PETE (polyethylene terephthalate) products to the property. Examples include soft drink and water bottles, some juice and liquor bottles, and plastic packaging for food. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Pets

Service Animals Allowed

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General Information

Popular Facilities	Swimming Pool, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Kai Tulum	11
Another facilities in Kai Tulum	Outdoor pool, Garden, Spa, Pool sun loungers, Breakfast

Frequently asked question in Kai Tulum

What are available facilities at Kai Tulum?

There are top facilites at Kai Tulum such as Swimming Pool, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kai Tulum?

The standard check-in time at Kai Tulum is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Kai Tulum provide breakfast?

Yes, Kai Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Kai Tulum?

Kai Tulum is a 3.5-star hotel.

How many rooms are available at Kai Tulum?

Kai Tulum has 11 rooms in total.

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More Reviews from Other Guests in Kai Tulum

Overall Ratings & Reviews Kai Tulum

Other sources (195)

9.0

Exceptional

From 195 reviews

Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Kai Tulum

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Top reviews

Keith

with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Absolutely serene, peaceful little cabin… Such a wonderful experience.

Beautiful rooms, beautiful property with kind staff, especially Dennis. Gorgeous, but the hotel’s amenities i found were significantly pricier than surrounding hotels, for example a bike rentak here would by $850 mxd conpared to next door where it was $350, their restaurant was gorgeous and loved the food quality, but again significantly higher prices than neighboring spots. I loved my stay here, and loved the convenience- please beware before booking there’s a $450 mxd one time fee to enter the national park and then a daily $120 something fee, which is pretty annoying but part of thr deal for this whole area.

Samuel

Leisure with Partner

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Sonata

Leisure with Partner

8.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

Very nice, clean boutique hotel. It felt very quiet—almost like we were the only guests staying there, which made for a peaceful, if somewhat slow, atmosphere. The staff was friendly and easily accessible throughout our stay. A couple of small surprises: they didn’t have a regular cappuccino or Corona beer available. That said, the food was excellent—definitely a step above the neighboring hotels. Overall, a pleasant stay with great service and quality dining. Would recommend it for my family and friends.

Olga

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Loved it

Karen

Leisure Family

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

John

Leisure

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

We love Kai Tulum. The staff is always amazing and super friendly. The suites are so perfect- it’s like your own little oceanside cottage. Location inside the National Park is ideal for safety. Only negative this trip was the amount of seaweed but that is outside the control of any hotel. We can’t wait to return in the future.

Jerzy

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Amazing Property:-) Felt much better than actually being at home. Also very clean and peaceful ☺️. No words to describe. This is not my first time there and will always look 👀 forward to returning there Jurek

GUSTAVO

Friends and Family with Friends

6.0

/10

Reviewed 90 week(s) ago

Beautiful location and accommodation but the breakfast service let it down.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.