What do past guests say about Kanté Hotel - Downtown Tulum?

Kanté Hotel - Downtown Tulum is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Kanté Hotel - Downtown Tulum

Name: Kanté Hotel - Downtown Tulum
Address: Calle Polar Región 02 Manzana 07 Lote 11, Tulum, Estado de Quintana Roo, Mexico, 77780, Calle Polar Región 02 Manzana 07 Lote 11, Estado de Quintana Roo, 77780, Mexico
Rating: 8.6

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8.6

/10

Very Good

42 reviews

What Guests Say About Their Stay

Khrystia

10.0

/ 10

Clean room. Staff was friendly. Pool was decent. It would have been great if they had fridge and microwave and a small seating area in all rooms.

Tieh

10.0

/ 10

This service at coin was good tried to have room changed prefer first floor but all booked so clerk carried plugged up stairs for 85 yr old . Hotel is always clean very clean .

Floyd

10.0

/ 10

Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.

In the Area

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Calle Polar Región 02 Manzana 07 Lote 11, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Kanté Hotel - Downtown Tulum is a good choice when you are visiting Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Kanté Hotel - Downtown Tulum

Calle Polar Región 02 Manzana 07 Lote 11, Tulum, Estado de Quintana Roo, Mexico, 77780

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Discover More About Kanté Hotel - Downtown Tulum

General
In Tulum (Tulum City Center)

Location
With a stay at Kanté Hotel - Downtown Tulum in Tulum (Tulum City Center), you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 4 mi (6.5 km) from Tulum Beach and 11.2 mi (18 km) from Xel-Há Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 0.3 km / 0.2 mi
Hospital de Tulum - 0.3 km / 0.2 mi
Temple of Doom - 2.4 km / 1.5 mi
Cenote Calavera - 2.5 km / 1.5 mi
Hunab Lifestyle Center - 2.5 km / 1.6 mi
Holistika Art Walk - 2.7 km / 1.6 mi
Jaguar Park - 2.7 km / 1.7 mi
Tulum National Park - 3.7 km / 2.3 mi
Tulum Tower - 3.7 km / 2.3 mi
Tulum Mayan Ruins - 4.3 km / 2.7 mi
Gran Cenote - 4.3 km / 2.7 mi
Acceso al Parque Jaguar - 4.5 km / 2.8 mi
Cenote Cristal - 4.5 km / 2.8 mi
Casa del Cenote - 4.6 km / 2.9 mi
Temple of the Frescoes - 4.6 km / 2.9 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 40.3 km / 25 mi
Cancun Intl. Airport (CUN) - 118.6 km / 73.7 mi

Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk and luggage storage.

Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Kanté Hotel - Downtown Tulum

Swimming Pool

Common Space

Lobby

Exterior

Others

Things to Do

Outdoor pool
Garden

Hotel Services

Luggage storage
24-hour Receptionist

Connectivity

Free WiFi

General

Terrace

Public Facilities

Smoke-free area

Accommodation Policy & General Information in Kanté Hotel - Downtown Tulum

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Kanté Hotel - Downtown Tulum	20
Another facilities in Kanté Hotel - Downtown Tulum	Outdoor pool, Garden, Luggage storage, 24-hour Receptionist, Free WiFi

Frequently asked question in Kanté Hotel - Downtown Tulum

What are available facilities at Kanté Hotel - Downtown Tulum?

There are top facilites at Kanté Hotel - Downtown Tulum such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kanté Hotel - Downtown Tulum?

The standard check-in time at Kanté Hotel - Downtown Tulum is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Kanté Hotel - Downtown Tulum?

Kanté Hotel - Downtown Tulum is a 2.5-star hotel.

How many rooms are available at Kanté Hotel - Downtown Tulum?

Kanté Hotel - Downtown Tulum has 20 rooms in total.

Does Kanté Hotel - Downtown Tulum provide parking?

Yes, Kanté Hotel - Downtown Tulum provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Kanté Hotel - Downtown Tulum

Overall Ratings & Reviews Kanté Hotel - Downtown Tulum

Other sources (42)

8.6

Very Good

From 42 reviews

Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.8

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Traveler Reviews Kanté Hotel - Downtown Tulum

Number of reviews per page

Top reviews

Hyun

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Location was great. It is by ADO bus

Khrystia

with Partner

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Clean room. Staff was friendly. Pool was decent. It would have been great if they had fridge and microwave and a small seating area in all rooms.

Rachel

with Partner

8.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

We had an issue with our first room which was right by the front desk, we were then moved to a different room which felt much cleaner and was excellent! The pool was a little cold and dirty but the rest of the property was great and the staff were good too. Location is very good.

Thelma Jean

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Clean room, helpful staff

David

Leisure with Partner

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

The room was clean. It was a little noisy from other guests talking loadly outside our room. The door needed a better seal. There was a barking dog that needed a shot of lead. The hotel was chosen for its location across from the ADO terminal.

Tieh

with Partner

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

This service at coin was good tried to have room changed prefer first floor but all booked so clerk carried plugged up stairs for 85 yr old . Hotel is always clean very clean .

EUNJUNG

8.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

The best location for people who want to explore local experiences.

Floyd

Leisure Family

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Staff was very friendly, polite, helpful. Will stay here again. Steps away from the ado bus terminal.

Anthony

with Partner

10.0

/10

Reviewed 70 week(s) ago

Hotels.com verified review

We stayed there for 4 days. The guy at the front desk was amazing! Always there to help and give good advice and recommendations. Rooms was super clean! And the location is really convenient, right beside the bus station! It'd go back anytime!

Jerry

Business and Leisure with Partner

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Close to bus station and many restaurants

Tieh

with Partner

10.0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

Quick ck in close to Ado station. Only maid forgot to leave towels but mgr quickly supplied . The ac unit blew out an awful smell turned it off used only fan . Other than this nice hotel

Tieh

with Partner

10.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

This is hidden behind Ado bus station. Pleasant stay .Seniors and climbing up to 3 rd fl room was not going to happen. Janet went out of her way to accommodate us. Even moving items stored in an unused ground floor room so we wouldn’t have to climb the stairs. Well cared for hotel very clean most part not too much noise considering the bus traffic. When in Mexico in town center any town has Wifi was spotty but we did get by. Overall nice hotel great staff even owner was very nice .

Erika

Leisure

8.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

I love the fact that ADO transportation is right at front, downside is that you will be hearing the busses come and go. Yea even at night. Other than that I love the place. The area is a bit dirty but I think it’s all around.

Dawn

Leisure Family

10.0

/10

Reviewed 96 week(s) ago

Expedia Group verified review

Great property for the price! Staff were very nice. Rooms were clean. Ac, tv, shower- all the necessities. Within easy walking distance to downtown. Advertised pool/ hot tub not working. Very little water in the sink.

Joselyn

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Gran atencion del personal 2 veces fuimos a disfrutar de sus instalaciones 10/10

Kaj

2.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

This is not a two star hotel, but it is more like a second-class hostel. There wasn't a chair in the room. One person at the reception had a dog that barked all the time which was very disturbing. Very responsive, heard other guests talking outside the room. The gate was locked at 02AM, which I didn't find out about at check-in, but only by chance. If you want a good room, I suggest that you look for one of the other hotels that are close to ADO bus station. Do not book at this hotel, you will regret it and go to another hotel, without getting a refund. In addition, they ask for 1000 MPeso in deposit even though nothing in the room is worth that much. Stay away from this hotel.

SAORI

with Friends

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

外にウォーターサーバーや電子レンジと冷蔵庫あります。シャワーもちゃんと温水がでてよかったです。ウォーターサーバーでお湯がでるのは良かった。部屋にケトルはないです。ドライヤーもないです。ゴミ箱がトイレにしかなかったのでもう一つゴミ箱があればいいなと思いました。バスターミナルが近く便利な場所。チェックアウト後のスーツケース預け入れは100ペソかかります。 24時間対応でフロントのスタッフは親切で感じが良いです。スマホの通訳で意思疎通できました。英語も喋れる人が多い。

Eric

with Partner

8.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Très bel hôtel. L’espace piscine est très agréable. Il y a un petit réfrigérateur commun que l’on peut utiliser ainsi qu’une table pour manger. Les chambres sont très bien équipées. Je ne sais pas si c’est une pratique courante à Tulum, mais on nous a demandé un dépôt de 1000 MXN ou notre passeport comme garantie pour la chambre. Avant le départ, une inspection de la chambre est effectuée afin de pouvoir récupérer le dépôt. J’aurais simplement aimé être informé à l’avance de l’existence de ce dépôt, car à ce point dans notre voyage nous n’avions plus de pesos et c’est toujours délicat de laisser son passeport.

Marie

with Partner

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Trevlig personal och fina rum med ljusdesign.

Lissette Dayana Brindis dé salas

Leisure Family

8.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

El personal es muy atento y amable el internet en último piso no tiene muy buena señal .

Number of reviews per page

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Disclaimer

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