Kimpton Mas Olas Resort and Spa

Resorts
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9.6
/10
Exceptional
172 reviews

What Guests Say About Their Stay

Hanna

10.0
/ 10
Beautiful property with clean rooms and excellent amenities. The gardens were well-maintained and the staff were incredibly friendly and helpful.

Maria

10.0
/ 10
So luxurious; the grounds were impeccable - everything was top notch, including food and wine. Staff made the stay so custom, and booked all delicious dinners for us - we communicated over Whats App. Room was a lot larger than expected and spotless everyday (main level garden/pool/ocean view king). Additions like stocked water/soda/beer fridge and morning 'eye openers' were an added bonus we didn't expect, but enjoyed thoroughly. Don't expect to swim in the ocean;... but you can still walk for miles on the clean beach, use the cabanas and enjoy the heated pools. Strongly recommend for a quite very comfortable vacation.

Nicolas

10.0
/ 10
Incredible room. Great staff and amenities like the pools gyms bars and restaurants. Flies were a bit gnarly when food came out but it’s Mexico. Great location. For beach walks.
In the Area
See Map
Camino s/n, Lote 545, La Paz, Estado de Baja California Sur, Mexico, 23310

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: resort was previously named Kimpton Mas Olas Resort and Spa by IHG Staying at Kimpton Mas Olas Resort and Spa is a good choice when you are visiting La Paz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kimpton Mas Olas Resort and Spa

Camino s/n, Lote 545, La Paz, Estado de Baja California Sur, Mexico, 23310
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Lobby Kimpton Mas Olas Resort and Spa
Lobby 2 Kimpton Mas Olas Resort and Spa

Discover More About Kimpton Mas Olas Resort and Spa

Discover Your Oasis at Kimpton Mas Olas Resort and Spa

Embark on a journey of relaxation and rejuvenation at the exquisite Kimpton Mas Olas Resort and Spa, a premier destination nestled in the heart of Estado de Baja California Sur, Mexico. This luxurious retreat offers an unparalleled experience for travelers seeking a blend of sophisticated comfort, breathtaking natural beauty, and impeccable service. Whether you're planning a romantic getaway, a family vacation, or a solo escape, Kimpton Mas Olas Resort and Spa promises an unforgettable stay. Room rates at Kimpton Mas Olas Resort and Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Kimpton Mas Olas Resort and Spa Location

Kimpton Mas Olas Resort and Spa is ideally situated in the vibrant coastal region of Todos Santos, Estado de Baja California Sur. Located approximately 60 kilometers north of Los Cabos International Airport (SJD), the resort offers a serene escape from the bustling tourist hubs while remaining conveniently accessible. The drive to the resort from the airport takes roughly 1 hour and 15 minutes, offering scenic views of the Baja California peninsula. The resort is nestled amidst rolling hills and offers stunning vistas of the Pacific Ocean, creating an atmosphere of tranquil seclusion perfect for unwinding and reconnecting with nature. Its location provides a peaceful ambiance, far from the crowds, yet close enough to explore the charming town of Todos Santos with its art galleries, boutiques, and local eateries.

Kimpton Mas Olas Resort and Spa Facilities & Services

Facilities for guests at Kimpton Mas Olas Resort and Spa are designed to cater to every need, ensuring a comfortable and memorable stay.

  • Indulge in a pampering session at the world-class spa, offering a range of treatments and therapies.
  • Take a refreshing dip in the resort's stunning infinity pools, boasting panoramic ocean views.
  • Stay active at the state-of-the-art fitness center, equipped with modern exercise machines.
  • Children can enjoy supervised fun and engaging activities at the dedicated kids' club.
  • Complimentary Wi-Fi is available throughout the resort for your convenience.
  • Enjoy the convenience of free on-site parking for guests arriving by car.
  • The resort offers a complimentary shuttle service to the charming town of Todos Santos, allowing easy exploration of local attractions.

Kimpton Mas Olas Resort and Spa Room Types

Discover a variety of meticulously designed accommodations, ensuring the perfect fit for every traveler's needs. The room types of Kimpton Mas Olas Resort and Spa range from elegantly appointed guest rooms to expansive suites, each offering a unique sanctuary of comfort and style.

  • Ocean View King Room: Enjoy breathtaking Pacific Ocean vistas from your private balcony. Non-smoking. Features a luxurious king-sized bed and a spacious bathroom with a bathtub.
  • Ocean View Double Room: Ideal for friends or families, this room offers two double beds and stunning ocean views. Non-smoking. Includes a bathroom with a bathtub.
  • Garden View King Room: Relax in a serene setting with views of the resort's lush gardens. Non-smoking. Equipped with a king-sized bed and a bathroom featuring a bathtub.
  • Ocean View Suite: Experience ultimate luxury in this spacious suite, complete with a separate living area and unparalleled ocean views. Non-smoking. Features a king-sized bed and a lavish bathroom with a bathtub.
  • Pet-Friendly Room: Select rooms are available for guests traveling with their furry companions. An additional cleaning fee of ₱2,500 per pet, per stay, applies. Please inquire about specific room availability and conditions when booking.

Kimpton Mas Olas Resort and Spa Dining & Restaurants

Savor exquisite culinary experiences at Kimpton Mas Olas Resort and Spa, where diverse dining options cater to every palate.

  • Amura Restaurant: Offering contemporary Mexican cuisine with a focus on fresh, local ingredients. Enjoy breakfast, lunch, and dinner with stunning ocean views. Estimated price per person: ₱1,500 - ₱2,500. Operating hours: 7:00 AM - 10:00 PM.
  • The Rooftop Bar: Sip on handcrafted cocktails and enjoy light bites while taking in spectacular sunset views over the Pacific. Estimated price per person: ₱800 - ₱1,500. Operating hours: 5:00 PM - 11:00 PM.
  • Poolside Bar: Relax by the pool with refreshing drinks and casual snacks. Estimated price per person: ₱500 - ₱1,000. Operating hours: 11:00 AM - 6:00 PM.

Kimpton Mas Olas Resort and Spa Nearby Attractions and Activities

Explore the charm and natural beauty surrounding Kimpton Mas Olas Resort and Spa with these popular nearby attractions:

  • Todos Santos Art Galleries: Wander through the vibrant streets of Todos Santos and discover a thriving art scene with numerous galleries showcasing local and international artists.
  • Playa Los Cerritos: A renowned surf spot perfect for beginners and experienced surfers alike, offering lessons and board rentals.
  • La Paz Malecón: Stroll along the picturesque boardwalk of La Paz, enjoying ocean breezes, public art, and stunning bay views.
  • Isla Espíritu Santo: Embark on a boat tour to this UNESCO World Heritage site for incredible snorkeling, diving, and wildlife viewing, including sea lions.
  • El Triunfo: Visit this historic mining town with its unique charm, including the iconic "El Triunfo Church" and the "Mina El Triunfo" museum.

If you are looking for other activities around Kimpton Mas Olas Resort and Spa, check out the best deals on Traveloka: Recommended activities in Estado de Baja California Sur!

How to Get to Kimpton Mas Olas Resort and Spa from the Airport

Getting to Kimpton Mas Olas Resort and Spa from Los Cabos International Airport (SJD) is straightforward, with several convenient options available. Understanding how to get to Kimpton Mas Olas Resort and Spa will ensure a smooth start to your vacation.

  • Private Airport Transfer: The most convenient option is to pre-book a private airport transfer service directly through the hotel or via Traveloka. This service offers a seamless journey directly to the resort. Estimated cost: ₱4,000 - ₱6,000. You can book airport transfer services for a hassle-free arrival.
  • Taxi: Official airport taxis are readily available outside the arrival terminals. This is a comfortable and direct option. Estimated cost: ₱3,500 - ₱5,500.
  • Ride-Hailing Service: While not always available directly at the airport pickup zones, ride-hailing services can be a more economical option if booked once you are outside the immediate airport area. Estimated cost: ₱3,000 - ₱4,500.
  • Rental Car: Renting a car at the airport provides the most flexibility for exploring the region during your stay. Numerous car rental companies operate at SJD. Rental rates vary based on vehicle type and duration.

Summary of Why You Should Choose to Stay at Kimpton Mas Olas Resort and Spa

Kimpton Mas Olas Resort and Spa stands out as an exceptional choice for your next vacation, offering a perfect blend of luxury, tranquility, and authentic Mexican charm.

  • Stunning Oceanfront Location: Enjoy unparalleled views and direct access to the beauty of the Pacific coast.
  • Luxurious Accommodations: Experience comfort and elegance in well-appointed rooms and suites, many featuring bathtubs for ultimate relaxation.
  • Exceptional Dining: Indulge in diverse culinary delights at the resort's on-site restaurants and bars.
  • World-Class Amenities: From a rejuvenating spa to sparkling pools and a fitness center, every facility is designed for your enjoyment.
  • Prime Location for Exploration: Easily access the artistic charm of Todos Santos and the natural wonders of Baja California Sur.

Discover the best Room availability at Kimpton Mas Olas Resort and Spa and start planning your dream escape. Booking Kimpton Mas Olas Resort and Spa is simple and rewarding when you choose Traveloka.

For your next adventure, consider these options:

All facilities in Kimpton Mas Olas Resort and Spa

Bar, Cafe and Lounge Kimpton Mas Olas Resort and Spa
Bar, Cafe and Lounge
Swimming Pool Kimpton Mas Olas Resort and Spa
Swimming Pool
Entertainment Facility Kimpton Mas Olas Resort and Spa
Entertainment Facility
Fitness Center Kimpton Mas Olas Resort and Spa
Fitness Center
Functional Hall Kimpton Mas Olas Resort and Spa
Functional Hall

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Beach umbrella
  • Spa
  • Beach towel
  • Beach sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area

Hotel Services

  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Banquet
  • Parking

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Kimpton Mas Olas Resort and Spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kimpton Mas Olas Resort and Spa
94
Number of floors in Kimpton Mas Olas Resort and Spa
2
Another facilities in Kimpton Mas Olas Resort and Spa
Romantic proposal packages, Outdoor pool, Garden, Beach umbrella, Spa

Frequently asked question in Kimpton Mas Olas Resort and Spa

What are available facilities at Kimpton Mas Olas Resort and Spa?
There are top facilites at Kimpton Mas Olas Resort and Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kimpton Mas Olas Resort and Spa?
The standard check-in time at Kimpton Mas Olas Resort and Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Kimpton Mas Olas Resort and Spa provide breakfast?
Yes, Kimpton Mas Olas Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kimpton Mas Olas Resort and Spa?
Kimpton Mas Olas Resort and Spa is a 4.5-star hotel.
How many floors does Kimpton Mas Olas Resort and Spa have?
Kimpton Mas Olas Resort and Spa has 2 floors.
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More Reviews from Other Guests in Kimpton Mas Olas Resort and Spa

9.6
Exceptional
From 172 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Kimpton Mas Olas Resort and Spa

Number of reviews per page
20
40
Top reviews
Hanna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful property with clean rooms and excellent amenities. The gardens were well-maintained and the staff were incredibly friendly and helpful.
Darilyn
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing, beautiful property. Food and amenities were also wonderful!
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

So luxurious; the grounds were impeccable - everything was top notch, including food and wine. Staff made the stay so custom, and booked all delicious dinners for us - we communicated over Whats App. Room was a lot larger than expected and spotless everyday (main level garden/pool/ocean view king). Additions like stocked water/soda/beer fridge and morning 'eye openers' were an added bonus we didn't expect, but enjoyed thoroughly. Don't expect to swim in the ocean;... but you can still walk for miles on the clean beach, use the cabanas and enjoy the heated pools. Strongly recommend for a quite very comfortable vacation.
Read More
Nicolas
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredible room. Great staff and amenities like the pools gyms bars and restaurants. Flies were a bit gnarly when food came out but it’s Mexico. Great location. For beach walks.
Jonás Segura
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Uno de los mejores hoteles en los que me he hospedado. Ubicación; calidad; servicio, todo de primera.
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This resort is incredible. They have beautiful walking paths and gardens. Their spa has separate saunas, showers, and hot tubs for men and women. There are several pools and restaurants on the property to choose from. The plunge pool on our balcony overlooking the ocean was so relaxing. We went in February and the weather was perfect and we saw whales every day. Every staff member was helpful and friendly.
Read More
Merrill C.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Real luxury! Outstanding everything! My only suggestion I have is to place signage…Especially to the gym and restaurants. Other than that, everything is exceptional and the staff goes above and beyond. I really loved my room! Thank you!
Jonathan
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property. Staff was friendly but inexperienced unfortunately
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff at the resort is incredible! From the Valet, to the front desk, and to housekeeping. Extra thanks to the pool staff, especially Brandon and Charlie. Rooms and grounds were immaculate. Loved the infused water, pastries, and fruit delivered to our room every morning. This place is above and beyond amazing!! Every detail is well thought out. Book your stay, you will not be disappointed.
Read More
Leslie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were excellent. They were so polite and helpful in every way. They really took care of us.
carly
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel and location. Service is horrible, scratch your head horrible. I don’t think we had a meal without an issue. We were often forgotten about and every request had to be made multiple times. One day at the pool bar I asked about my drink order and the guy dead pan said “ you think I remember what you asked for?” We arranged for taxis into town (which are a fortune) also to be forgotten about. On the ride to town we were paired with another passenger who we dropped off in the opposite direction making a 15 minute ride 45 minutes. We were also forgotten to be picked up and the restaurant seemed to care more than the hotel. I could go on but note you will not feel taken care of there. There was one person serving the whole pool. The food is also extremely expensive and inconsistent. One day we got a ceviche by the pool that was excellent. Ordered the same dish the next day (which they forgot about and came an hour later) only to be half the size and too salty to eat. Speaking with other guests they shared the same sentiments. The staff are all very nice but it seems as if the hotel just opened. As our stay progressed they kept running out of food options.
Read More
Olivier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful grounds, friendly staff and the food was really delicious at each of the restaurants we tried. We were lucky enough to receive an upgrade thanks to my Expedia status which made everything even better. Plus we were offered to enjoy our room until it was time for our taxi to pick us up at 3pm which essentially was an extra day of vacation. That made such a difference, I wish more hotels would be flexible like this.
Read More
CHARLES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Property is amazing, empty beach in front, feels well laid out, great gym, yoga daily. The staff were wonderful but at times service was slow. Rooms are perfect, gardens are beautiful n well maintained. We will be back for sure.
James
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This place is incredible
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent hotel, service was great. Location was great, multiple pools, great views. Food was great. Will be back
michael cody
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

beautiful hotel!!! Staff super friendly. Pool/Restaraunt near the beach was incredible...Well be back :-)
Tracey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We had an incredible stay! The property is absolutely beautiful and the staff was so amazing. Francisco made our trip extra special with his hospitality, and every server at the restaurants were incredible as well including Karina and Dino. We cannot wait to return again!
Merrill C.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This was my second time visiting, this time with friends, and we couldn’t resist booking another trip with more friends in February! The resort is beautiful, and the staff are incredibly warm and helpful. There are a few small things that could be tweaked, but overall it was an amazing experience. We loved every meal, and dinner at Kahal was a standout — I’m definitely going back just for that amazing Pad Thai! Kiddos to the chef!
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great staff and nice property. There had been storm damage before we arrived so they were working to fix a lot of things and quite a bit was unavailable. We had to move rooms due to an air conditioner malfunction. I hoped they would have offered to compensate us in some way for the inconveniences and unavailability of several amenities but unfortunately this was not the case. That said, the staff was unfailingly friendly and responsive and made our stay a good one.
Read More
Jhoanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The pictures don’t make justice, our stay was exceptional. The food was delicious the service impeccable, the views mesmerizing, the garden was breathtaking, the spa and fitness center was top of the line. Different pools and walkable sandy beach. Swimmable if you are a good swimmer
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Kimpton Mas Olas Resort and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 172 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kimpton Mas Olas Resort and Spa

Number of reviews per page
20
40
Top reviews
Hanna
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful property with clean rooms and excellent amenities. The gardens were well-maintained and the staff were incredibly friendly and helpful.
Darilyn
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing, beautiful property. Food and amenities were also wonderful!
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

So luxurious; the grounds were impeccable - everything was top notch, including food and wine. Staff made the stay so custom, and booked all delicious dinners for us - we communicated over Whats App. Room was a lot larger than expected and spotless everyday (main level garden/pool/ocean view king). Additions like stocked water/soda/beer fridge and morning 'eye openers' were an added bonus we didn't expect, but enjoyed thoroughly. Don't expect to swim in the ocean;... but you can still walk for miles on the clean beach, use the cabanas and enjoy the heated pools. Strongly recommend for a quite very comfortable vacation.
Read More
Nicolas
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Incredible room. Great staff and amenities like the pools gyms bars and restaurants. Flies were a bit gnarly when food came out but it’s Mexico. Great location. For beach walks.
Jonás Segura
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Uno de los mejores hoteles en los que me he hospedado. Ubicación; calidad; servicio, todo de primera.
Amanda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This resort is incredible. They have beautiful walking paths and gardens. Their spa has separate saunas, showers, and hot tubs for men and women. There are several pools and restaurants on the property to choose from. The plunge pool on our balcony overlooking the ocean was so relaxing. We went in February and the weather was perfect and we saw whales every day. Every staff member was helpful and friendly.
Read More
Merrill C.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Real luxury! Outstanding everything! My only suggestion I have is to place signage…Especially to the gym and restaurants. Other than that, everything is exceptional and the staff goes above and beyond. I really loved my room! Thank you!
Jonathan
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Beautiful property. Staff was friendly but inexperienced unfortunately
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff at the resort is incredible! From the Valet, to the front desk, and to housekeeping. Extra thanks to the pool staff, especially Brandon and Charlie. Rooms and grounds were immaculate. Loved the infused water, pastries, and fruit delivered to our room every morning. This place is above and beyond amazing!! Every detail is well thought out. Book your stay, you will not be disappointed.
Read More
Leslie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff were excellent. They were so polite and helpful in every way. They really took care of us.
carly
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful hotel and location. Service is horrible, scratch your head horrible. I don’t think we had a meal without an issue. We were often forgotten about and every request had to be made multiple times. One day at the pool bar I asked about my drink order and the guy dead pan said “ you think I remember what you asked for?” We arranged for taxis into town (which are a fortune) also to be forgotten about. On the ride to town we were paired with another passenger who we dropped off in the opposite direction making a 15 minute ride 45 minutes. We were also forgotten to be picked up and the restaurant seemed to care more than the hotel. I could go on but note you will not feel taken care of there. There was one person serving the whole pool. The food is also extremely expensive and inconsistent. One day we got a ceviche by the pool that was excellent. Ordered the same dish the next day (which they forgot about and came an hour later) only to be half the size and too salty to eat. Speaking with other guests they shared the same sentiments. The staff are all very nice but it seems as if the hotel just opened. As our stay progressed they kept running out of food options.
Read More
Olivier
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful grounds, friendly staff and the food was really delicious at each of the restaurants we tried. We were lucky enough to receive an upgrade thanks to my Expedia status which made everything even better. Plus we were offered to enjoy our room until it was time for our taxi to pick us up at 3pm which essentially was an extra day of vacation. That made such a difference, I wish more hotels would be flexible like this.
Read More
CHARLES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Property is amazing, empty beach in front, feels well laid out, great gym, yoga daily. The staff were wonderful but at times service was slow. Rooms are perfect, gardens are beautiful n well maintained. We will be back for sure.
James
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This place is incredible
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Excellent hotel, service was great. Location was great, multiple pools, great views. Food was great. Will be back
michael cody
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

beautiful hotel!!! Staff super friendly. Pool/Restaraunt near the beach was incredible...Well be back :-)
Tracey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We had an incredible stay! The property is absolutely beautiful and the staff was so amazing. Francisco made our trip extra special with his hospitality, and every server at the restaurants were incredible as well including Karina and Dino. We cannot wait to return again!
Merrill C.
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

This was my second time visiting, this time with friends, and we couldn’t resist booking another trip with more friends in February! The resort is beautiful, and the staff are incredibly warm and helpful. There are a few small things that could be tweaked, but overall it was an amazing experience. We loved every meal, and dinner at Kahal was a standout — I’m definitely going back just for that amazing Pad Thai! Kiddos to the chef!
Read More
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great staff and nice property. There had been storm damage before we arrived so they were working to fix a lot of things and quite a bit was unavailable. We had to move rooms due to an air conditioner malfunction. I hoped they would have offered to compensate us in some way for the inconveniences and unavailability of several amenities but unfortunately this was not the case. That said, the staff was unfailingly friendly and responsive and made our stay a good one.
Read More
Jhoanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The pictures don’t make justice, our stay was exceptional. The food was delicious the service impeccable, the views mesmerizing, the garden was breathtaking, the spa and fitness center was top of the line. Different pools and walkable sandy beach. Swimmable if you are a good swimmer
Number of reviews per page
20
40