NIZUC Resort and Spa

Hotels
9.2
/10
Exceptional
1,000 reviews

What Guests Say About Their Stay

ANGELO

10.0
/ 10
We had one of our best stays there. All the staff, especially Christoper did an amazing work. All the resort is very well maintained and the service and food are excellent. Swimming pool was our favorite since the beach and the water weren't great. Highly recommended for relaxing with Family and kids. Thank you Nizuc for our wonderful visit.

Paolo

10.0
/ 10
We traveled as a couple for a relaxing, quiet getaway, and it truly felt romantic and peaceful—exactly the escape we wanted. We stayed in the Private Pool Villa, and it was incredibly private and made the trip feel extra special—especially with the butler service, which was such a nice touch. If you’re visiting as a couple and want to keep things adults-focused, I highly recommend spending your time at the adult pool and dining at the adult-only restaurant. Overall, I honestly don’t have anything negative to say about the resort. The only drawback was breakfast—the kids crying and screaming was literally every day, and it could be pretty distracting. There wasn’t an adults-only breakfast option, so if there had been another place to go, we definitely would’ve chosen the adult side. That said, we noticed when we sat outside at the restaurants, it seemed like there were fewer (if any) young kids around, and it felt much calmer. If you want to avoid kids as much as possible, stick to the adult areas and choose outdoor seating when you can.

Guillermo

10.0
/ 10
This hotel is a gem, close to everything in Cancun but tucked away in a very secluded and amazing private bay. The food is amazing, the rooms are incredible, service, five star facilities, everything is incredible and five star quality
In the Area
See Map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
NIZUC Resort and Spa is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NIZUC Resort and Spa

Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About NIZUC Resort and Spa

Location


NIZUC Resort and Spa is located in area / city Benito Juárez.

About NIZUC Resort and Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from NIZUC Resort and Spa exclusively for you.

NIZUC Resort and Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at NIZUC Resort and Spa.

All facilities in NIZUC Resort and Spa

Others NIZUC Resort and Spa
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Private beach
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast

General

  • Parking
  • Smoking area
  • Banquet
  • Terrace

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Connectivity

  • Free WiFi
  • Internet point

Transportation

  • Limo or town car service

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in NIZUC Resort and Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests traveling with a service animal must contact the property prior to arrival.

The following facilities are closed seasonally each year. They will be closed from March 31 to April 11:
  • One of the dining venues

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NIZUC Resort and Spa
274
Number of floors in NIZUC Resort and Spa
1
Another facilities in NIZUC Resort and Spa
Romantic proposal packages, Beach umbrella, Outdoor pool, Private beach, Turkish bath

Frequently asked question in NIZUC Resort and Spa

What are available facilities at NIZUC Resort and Spa?
There are top facilites at NIZUC Resort and Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NIZUC Resort and Spa?
The standard check-in time at NIZUC Resort and Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NIZUC Resort and Spa provide breakfast?
Yes, NIZUC Resort and Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NIZUC Resort and Spa?
NIZUC Resort and Spa is a 5.0-star hotel.
How many floors does NIZUC Resort and Spa have?
NIZUC Resort and Spa has 1 floors.
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More Reviews from Other Guests in NIZUC Resort and Spa

9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NIZUC Resort and Spa

Number of reviews per page
20
40
Top reviews
ANGELO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had one of our best stays there. All the staff, especially Christoper did an amazing work. All the resort is very well maintained and the service and food are excellent. Swimming pool was our favorite since the beach and the water weren't great. Highly recommended for relaxing with Family and kids. Thank you Nizuc for our wonderful visit.
Read More
Paolo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We traveled as a couple for a relaxing, quiet getaway, and it truly felt romantic and peaceful—exactly the escape we wanted. We stayed in the Private Pool Villa, and it was incredibly private and made the trip feel extra special—especially with the butler service, which was such a nice touch. If you’re visiting as a couple and want to keep things adults-focused, I highly recommend spending your time at the adult pool and dining at the adult-only restaurant. Overall, I honestly don’t have anything negative to say about the resort. The only drawback was breakfast—the kids crying and screaming was literally every day, and it could be pretty distracting. There wasn’t an adults-only breakfast option, so if there had been another place to go, we definitely would’ve chosen the adult side. That said, we noticed when we sat outside at the restaurants, it seemed like there were fewer (if any) young kids around, and it felt much calmer. If you want to avoid kids as much as possible, stick to the adult areas and choose outdoor seating when you can.
Read More
Suhasini
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place!
Corinne
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful resort! Service was great! Location was also great!
RayAnn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service, amazing grounds!!
Zul
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect place to stay!
Walter
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beatifull room Increíble beaches Restaurants very well
Apoorv
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

its amazing hotel. We had we had an amazing time.
Randolph
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing !!!
Guillermo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel is a gem, close to everything in Cancun but tucked away in a very secluded and amazing private bay. The food is amazing, the rooms are incredible, service, five star facilities, everything is incredible and five star quality
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The resort was beautiful and well maintained. The room was gorgeous and the service was outstanding. I enjoyed every second of our stay! Also, the food was amazing!
Cora Yuan Hang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very modern and service excellent Food options are limited and pricey. Otherwise everything else is perfect.
Rigoberto
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was incredible.
Raza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This marks our seventh visit to Nizuc, and the experience was, as consistently, impeccable. We wish to commend Eduardo for the exceptional service he provided poolside throughout our six-day stay. Please pass my compliments to his manager. I am, however, a bit concerned over the thinning out and removal of vegetation I'm starting to see along the main path we use to walk to our hotel room. Nizuc, please keep the vegetation as thick and native as possible—it's one of the things that makes Nizuc so unique and beautiful compared to other hotels in Cancun!
Read More
Bapuji
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had the best experience at NIZUC. We enjoyed every part of the resort, every day and every activity. Staff is very courteous, and they greet guests every single time with no failure. NIZUC resort was maintained very well. It is a very well thought through resort with private beach, activities and restaurants. Suite was very spacious and well designed. It got very good selection of restaurants. Wish there are a few more Vegetarian options for my wife.
Read More
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best staff ever!
Andre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was amazing, the staff did an excellent job at making us feel welcomed and part of the family. There were personal touches that made the stay feel like paradise and an experience we'll never forget. Luis and Hector are amazingly good at making guest feel comfortable and help with getting acclimated with the resort. We had a wonderful stay and plan to revist when we can.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved our stay at NIZUC the staff were super attentive friendly and always there to help with any request. Super clean the spa was amazing the best experience that I had.
Daniel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great costumer service
Zaira Ibeth
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food variety and quality was amazing! Great service overall; very quiet and safe. Exceptional staff and customer service.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 NIZUC Resort and Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,000 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NIZUC Resort and Spa

Number of reviews per page
20
40
Top reviews
ANGELO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had one of our best stays there. All the staff, especially Christoper did an amazing work. All the resort is very well maintained and the service and food are excellent. Swimming pool was our favorite since the beach and the water weren't great. Highly recommended for relaxing with Family and kids. Thank you Nizuc for our wonderful visit.
Read More
Paolo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We traveled as a couple for a relaxing, quiet getaway, and it truly felt romantic and peaceful—exactly the escape we wanted. We stayed in the Private Pool Villa, and it was incredibly private and made the trip feel extra special—especially with the butler service, which was such a nice touch. If you’re visiting as a couple and want to keep things adults-focused, I highly recommend spending your time at the adult pool and dining at the adult-only restaurant. Overall, I honestly don’t have anything negative to say about the resort. The only drawback was breakfast—the kids crying and screaming was literally every day, and it could be pretty distracting. There wasn’t an adults-only breakfast option, so if there had been another place to go, we definitely would’ve chosen the adult side. That said, we noticed when we sat outside at the restaurants, it seemed like there were fewer (if any) young kids around, and it felt much calmer. If you want to avoid kids as much as possible, stick to the adult areas and choose outdoor seating when you can.
Read More
Suhasini
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place!
Corinne
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Beautiful resort! Service was great! Location was also great!
RayAnn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great service, amazing grounds!!
Zul
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

perfect place to stay!
Walter
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Beatifull room Increíble beaches Restaurants very well
Apoorv
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

its amazing hotel. We had we had an amazing time.
Randolph
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing !!!
Guillermo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel is a gem, close to everything in Cancun but tucked away in a very secluded and amazing private bay. The food is amazing, the rooms are incredible, service, five star facilities, everything is incredible and five star quality
Raymond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The resort was beautiful and well maintained. The room was gorgeous and the service was outstanding. I enjoyed every second of our stay! Also, the food was amazing!
Cora Yuan Hang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very modern and service excellent Food options are limited and pricey. Otherwise everything else is perfect.
Rigoberto
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The staff was incredible.
Raza
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This marks our seventh visit to Nizuc, and the experience was, as consistently, impeccable. We wish to commend Eduardo for the exceptional service he provided poolside throughout our six-day stay. Please pass my compliments to his manager. I am, however, a bit concerned over the thinning out and removal of vegetation I'm starting to see along the main path we use to walk to our hotel room. Nizuc, please keep the vegetation as thick and native as possible—it's one of the things that makes Nizuc so unique and beautiful compared to other hotels in Cancun!
Read More
Bapuji
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had the best experience at NIZUC. We enjoyed every part of the resort, every day and every activity. Staff is very courteous, and they greet guests every single time with no failure. NIZUC resort was maintained very well. It is a very well thought through resort with private beach, activities and restaurants. Suite was very spacious and well designed. It got very good selection of restaurants. Wish there are a few more Vegetarian options for my wife.
Read More
Alejandro
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best staff ever!
Andre
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was amazing, the staff did an excellent job at making us feel welcomed and part of the family. There were personal touches that made the stay feel like paradise and an experience we'll never forget. Luis and Hector are amazingly good at making guest feel comfortable and help with getting acclimated with the resort. We had a wonderful stay and plan to revist when we can.
Read More
Peter
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We loved our stay at NIZUC the staff were super attentive friendly and always there to help with any request. Super clean the spa was amazing the best experience that I had.
Daniel
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great costumer service
Zaira Ibeth
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The food variety and quality was amazing! Great service overall; very quiet and safe. Exceptional staff and customer service.
Number of reviews per page
20
40