Staying at Ocean View Apartments – Increíble is a good choice when you are visiting Benito Juárez.
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Ocean View Apartments – Increíble
Apartments
7.2
/10
Pleasant
63 reviews
What Guests Say About Their Stay
Bogdan
10.0
/ 10
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good.
When we came back to the property, and started to argue, whey found my reservation.
Elizabeth
10.0
/ 10
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Jeong
10.0
/ 10
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
In the Area
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Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Main Facilities
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Swimming Pool
WiFi
Elevator
Available Room Types in Ocean View Apartments – Increíble
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What's around Ocean View Apartments – Increíble
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Location
Staying at Ocean View Apartments – Increíble is a good choice when you are visiting Benito Juárez.
About Ocean View Apartments – Increíble
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ocean View Apartments – Increíble.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
With all facilities offered, Ocean View Apartments – Increíble is the right place to stay.
All facilities in Ocean View Apartments – Increíble
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Poolside bar
- Garden
- Beach towel
- Private beach
- Spa
- Beach sun loungers
- Pool sun loungers
General
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Elevator
Hotel Services
- Express check-out
- Laundry service
Food and Drinks
- Poolside bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in Ocean View Apartments – Increíble
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
- A damage deposit of USD 250 will be collected before check-in.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 48 hours before arrival with check-in instructions and an access code. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 21:00 - to 11:00 |
Another facilities in Ocean View Apartments – Increíble | Beach umbrella, Outdoor pool, Poolside bar, Garden, Beach towel |
Frequently asked question in Ocean View Apartments – Increíble
What are available facilities at Ocean View Apartments – Increíble?
There are top facilites at Ocean View Apartments – Increíble such as Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ocean View Apartments – Increíble?
The standard check-in time at Ocean View Apartments – Increíble is starting from 15:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Ocean View Apartments – Increíble?
Ocean View Apartments – Increíble is a 3.0-star hotel.
What do past guests say about Ocean View Apartments – Increíble?
Ocean View Apartments – Increíble is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Ocean View Apartments – Increíble
Overall Ratings & Reviews Ocean View Apartments – Increíble
Other sources (63)
7.2
Pleasant
From 63 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
7.6
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Traveler Reviews Ocean View Apartments – Increíble
Number of reviews per page
20
40
Top reviews
derek
Business and Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very old
Casie
with Friends
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.
Vadim
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great Time! I would definitely recommend!
Dawit
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I had a really great time, definitely rec
Ryan
2.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Terrible customer service that is mostly unresponsive.
Hayden
Leisure Family
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
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Verified traveler
4.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Bogdan
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good.
When we came back to the property, and started to argue, whey found my reservation.
Elizabeth
Business
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
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Jeong
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Enzo
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Location! Location!
Jaspreet
Leisure with Partner
2.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details.
Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
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Hannah
Leisure with Friends
4.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Check in was easy and well communicated but that was the only good thing about this stay.
3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp.
There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels.
We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
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ZINA
Leisure with Partner
8.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Brian
Leisure
6.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Property is great. Rooms are very dated and ours was very dirty.
Patricia
Leisure Family
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Increíble! Estoy muy satisfecha con el alojamiento, no tuvimos ningún contratiempo, todos fueron muy amables, el cuarto muy limpio y la vista al mar maravillosa!
De mi parte muy recomendado.
Leslie Gwynne
Leisure
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
Amazing balcony view! I had a relaxing 4-night stay ☺️
szabolcs
Business and Leisure Family
2.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
I did reservation for a hotel and I paid.
The system changed the date for some season and I wasn’t able to change the date on the reservation.
I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me
They said I’m not able to change date for my hotel reservations
I lost my money I will never use this company again
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Sergio
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Todo excelente, tanto el trato de las personas como la ubicación todo esta muy accesible!!
Ariadna
Leisure
10.0
/10
Reviewed 139 week(s) ago
Expedia Group verified review
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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