What do past guests say about One Tijuana Otay?

One Tijuana Otay is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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One Tijuana Otay

Name: One Tijuana Otay
Address: Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, Estado de Baja California, Mexico, 22390, Ave. Aeropuerto 1600, Lote 20, Estado de Baja California, 22390, Mexico
Rating: 8.6

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8.6

/10

Very Good

1,552 reviews

What Guests Say About Their Stay

Stephanie

10.0

/ 10

The staff were great and very helpful. The room was spectacular and spotless. There is plenty of parking, I even found a parking in front of the hotel. The breakfast was delicious.

isaac

10.0

/ 10

2nd time staying here and its a great spot close to the border and airport. Love the breakfast buffet and that the plaza is open late to walk around and get a coffee or food. Rooms are great and super comfy beds. Staff os always welcoming too.

ALAN

10.0

/ 10

Convenient location to my purpose (visa renewal), full of restaurants and cafeterias

In the Area

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Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, Estado de Baja California, Mexico, 22390

Main Facilities

Parking

Luggage storage

Elevator

24-hour Receptionist

Staying at One Tijuana Otay is a good choice when you are visiting Tijuana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around One Tijuana Otay

Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, Estado de Baja California, Mexico, 22390

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Discover More About One Tijuana Otay

General
Near Alameda Otay

Location
When you stay at One Tijuana Otay in Tijuana, you'll be connected to a shopping center, a 4-minute drive from U.S. Consulate General Tijuana and 8 minutes from Estadio Caliente. This hotel is 6.2 mi (10.1 km) from San Ysidro Border Crossing and 6.8 mi (10.9 km) from Las Americas Premium Outlets.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Alameda Otay - 0.1 km / 0.1 mi
Caliente Casino - 0.2 km / 0.1 mi
Otay Sports Fields - 0.9 km / 0.6 mi
Amistad Park - 1 km / 0.6 mi
Autonomous University of Baja California - 1.1 km / 0.7 mi
U.S. Consulate General Tijuana - 1.3 km / 0.8 mi
High Performance Center in Tijuana - 1.7 km / 1.1 mi
Parque Industrial FINSA Tijuana - 2.8 km / 1.7 mi
Plaza Península Shopping Center - 3.2 km / 2 mi
Municipal Auditorium Fausto Gutierrez Moreno - 6.5 km / 4 mi
ISSSTE Hospital General Fray Junipero Serra - 6.8 km / 4.2 mi
Galerias Hipodromo - 7 km / 4.3 mi
CETYS University - 7 km / 4.3 mi
Parque Morelos - 7.1 km / 4.4 mi
Caliente Racetrack Casino - 7.2 km / 4.5 mi

The nearest airports are:
Tijuana Intl. Airport (TIJ) - 6 km / 3.7 mi
San Diego Intl. Airport (SAN) - 43.6 km / 27.1 mi
San Diego, CA (SEE-Gillespie Field) - 43.8 km / 27.2 mi
San Diego, CA (MYF-Montgomery Field) - 45.5 km / 28.2 mi

Facilities
This smoke-free hotel was built in 2018.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Dining
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.

All facilities in One Tijuana Otay

Functional Hall

Common Space

Lobby

Accommodation Services

Bedroom

Food and Drinks

Vegetarian meal
Breakfast
Snack bar
Buffet breakfast

Connectivity

Free WiFi

General

Parking

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Luggage storage
24-hour Receptionist

Business Facilities

Meeting rooms

Accommodation Policy & General Information in One Tijuana Otay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at One Tijuana Otay	120
Number of floors in One Tijuana Otay	6
Another facilities in One Tijuana Otay	Vegetarian meal, Breakfast, Snack bar, Buffet breakfast, Free WiFi

Frequently asked question in One Tijuana Otay

What is normal check-in & check-out time at One Tijuana Otay?

The standard check-in time at One Tijuana Otay is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does One Tijuana Otay provide breakfast?

Yes, One Tijuana Otay provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of One Tijuana Otay?

One Tijuana Otay is a 3.0-star hotel.

How many floors does One Tijuana Otay have?

One Tijuana Otay has 6 floors.

How many rooms are available at One Tijuana Otay?

One Tijuana Otay has 120 rooms in total.

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More Reviews from Other Guests in One Tijuana Otay

Overall Ratings & Reviews One Tijuana Otay

Other sources (1,552)

8.6

Very Good

From 1,552 reviews

Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.8

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Traveler Reviews One Tijuana Otay

Number of reviews per page

Top reviews

Ernesto

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

muy limpio

Francisco

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Estuve en Tijuana de vacaciones por 4 días,,el último día hice reservación a este hotel ,,llegamos como la 1:30 pm ,,había varias familias esperando check in ,,,el check in es las 3 pm ,,pero deberían considerar q muchos somos de fuera y podían haber dejado entrar más temprano ,,,el lobby del hotel apestaba a huevo feo ,,,se los dije en recepción más noo dijeron nada ,,,este hotel es una trampa ,,sus cuartos son medidas de una celda de la cárcel , Muyy cerrados apenas caben las camas,,,los pasillos con alfombra de unos 10 años sin lavar y arrugada,,y note q el negocio del hotel es gente de paso al consulado americano ,,es ahí el detalle !! Son cuartos solo para citas ,noo para descansar ,,por el parking cobran 100 pesos y dan un pase ....JAMAS volvería a este hotel y cobraron por 2 personas 101.00 dólar...lo reserve por las fotos engañosas por Expedia y explorar más Tijuana ...

Erika

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We’ve stayed here many times is located inside a big outdoor shopping center very nice place but the last couple times we’ve had issues with parking front desk does charge you for parking (100 pesos) they validate the ticket you can use it to go in and out this past week apparently we had to ring the buzzer when going out and they let you out once you give them your room number it was hell kept buzzing nobody answered had a huge line behind somehow I was able to get out turn and go to the front desk receptionist told me she had nothing to do with it and I had to take the issue with the shopping center which I did there’s someone that works from a window she claimed I never buzzed them to let me out I have pictures and videos this took a good 40 min to get out the kitchen break room most of the tables were dirty you saw people sleeping many barefooted cleaning lady sitting on the hallway on her phone very bad experience!!!!!!!!

Xuan

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good breakfast and super convenient to US consulate as you cannot bring electronics. Neighborhood is very very good with a lot to do. Even a movie theater. And sport bar porter’s has excellent vibe, too.

Stephanie

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff were great and very helpful. The room was spectacular and spotless. There is plenty of parking, I even found a parking in front of the hotel. The breakfast was delicious.

Jaime

Friends and family Family

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

everything ok except now need to paid parking space

martin

with Children

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Luis Antonio Herrera

Business with Children

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely dirty bathroom and shower the bedroom linen was filthy it’s a run down hotel not suitable for family’s

Raul

Family

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

There is a night club right in front of the hotel. We stayed Friday night and could not sleep until 4am , walls are so thin that you can hear everything from the next room.

Mireya

with Friends

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

They need to clean the carpet at any floor.

Fermin

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No service

Maria

with Partner

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Un poco más de opciones para el desayuno

Reyes

Business

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

I stayed at One Tijuana Otay for one night. The location is excellent, with plenty of restaurants, bars, grocery stores, and shopping within walking distance. The complimentary breakfast was also a nice bonus. The room itself was very basic. It was clean, but don't expect many amenities. There is no closet, safe, or refrigerator, and I found the bed to be less comfortable than expected. The biggest issue was the air conditioning. I turned it on when I checked in around 5 PM, but when I returned later that evening, it was blowing air but not cooling the room. A technician temporarily fixed it, but less than an hour later it stopped working again. By late evening the room was uncomfortably hot. I called the front desk, but no one answered, so I had to go downstairs. I was told the hotel was full and the technician had already left. They promised to update me if another room became available, but no one ever followed up. I ended up spending the night in a hot room. At checkout I was told that because I booked through Expedia, the hotel couldn't offer any compensation. Parking also costs 100 pesos per night. Great location, but the AC issue and lack of follow-up would make me choose another hotel next time.

Jose

with Children

2.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

No tienen por qué pedirte información de los menores, vienen con tigo papás, por qué es requisito que los niños de 2 años y 4 años tienen que tener sus nombres

Byron

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Ma Elida

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great

Cruz yolanda

Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great

Dani

with Children

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The room very bad very dirty, clean less the floor the sheets zero cleaning

Beatriz

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Parking is was the only issue Everything else good

Elvia

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Always great stay

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.