Pacific Palace Beach Tower Hotel

Hotels
7.6
/10
Pleasant
546 reviews

What Guests Say About Their Stay

Rosy

10.0
/ 10
Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!

Lisa

10.0
/ 10
The location was great. The service great , friendly and English spoken, close to restaurants and shopping, buses and taxi’s close. A few things things I didn’t care for 1) not enough chairs on the beach, we tried to save some by going down early in the morning but when we returned someone had taken them. Another thing is we didn’t get to use the pools they were so crowded, and lastly the bed was hard as a rock, other than that it was great I would stay at again but maybe at the Luna Palace because it seemed more quiet.

Silvia

10.0
/ 10
En esta temporada muchos huéspedes haciendo mucho ruido a media noche y en la madrugada es entendido hiban a divertirse El hotel muy bien
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In the Area
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Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, Estado de Sinaloa, Mexico, 82100

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Pacific Palace Beach Tower Hotel is a hotel is located at Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Pacific Palace Beach Tower Hotel

Av. Camarón Sábalo No. 2601, Fracc. Sabalo Country Club, Mazatlán, Estado de Sinaloa, Mexico, 82100
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General


In Mazatlán (Zona Dorada)

Location


With a stay at Pacific Palace Beach Tower Hotel in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. This beach hotel is 5.9 mi (9.6 km) from Olas Altas Beach and 0.1 mi (0.2 km) from Playa Brujas.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Brujas - 0.2 km / 0.1 mi
Islands and Protected Areas of the Gulf of California - 0.2 km / 0.1 mi
Punta Camaron Beach - 2.4 km / 1.5 mi
Sea Shell City Museum - 2.6 km / 1.6 mi
Islas de Mazatlan Ecological Reserve - 2.7 km / 1.7 mi
El Cid Country Club Golf Course - 3.1 km / 1.9 mi
Bula - 3.2 km / 2 mi
MonteCarlo Casino - 3.3 km / 2 mi
Casino del Rey - 3.3 km / 2 mi
Monument to the Family - 3.6 km / 2.2 mi
Caverna del Diablo - 3.7 km / 2.3 mi
The Mazatlan Malecón - 3.8 km / 2.3 mi
Mazatlán Letters - 3.8 km / 2.3 mi
Galerias Mazatlan - 3.8 km / 2.3 mi
Pacific Golf Center - 4.3 km / 2.7 mi

The preferred airport for Pacific Palace Beach Tower Hotel is General Rafael Buelna Intl. Airport (MZT) - 26.2 km / 16.3 mi

Facilities


Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 147 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Pacific Palace Beach Tower Hotel

Bar, Cafe and Lounge Pacific Palace Beach Tower Hotel
Bar, Cafe and Lounge
Swimming Pool Pacific Palace Beach Tower Hotel
Swimming Pool
Fitness Center Pacific Palace Beach Tower Hotel
Fitness Center
Functional Hall Pacific Palace Beach Tower Hotel
Functional Hall
Common Space Pacific Palace Beach Tower Hotel
Common Space

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • TV lounge
  • Outdoor pool

General

  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Elevator

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Pacific Palace Beach Tower Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, By ocean
  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 170 for children
  • Rollaway bed fee: MXN 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pacific Palace Beach Tower Hotel
147
Number of floors in Pacific Palace Beach Tower Hotel
15
Another facilities in Pacific Palace Beach Tower Hotel
Express check-in, Luggage storage, Express check-out, Porter, Multilingual staff

Frequently asked question in Pacific Palace Beach Tower Hotel

What are available facilities at Pacific Palace Beach Tower Hotel?
There are top facilites at Pacific Palace Beach Tower Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pacific Palace Beach Tower Hotel?
The standard check-in time at Pacific Palace Beach Tower Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Pacific Palace Beach Tower Hotel provide breakfast?
Yes, Pacific Palace Beach Tower Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Pacific Palace Beach Tower Hotel?
Pacific Palace Beach Tower Hotel is a 3.5-star hotel.
How many floors does Pacific Palace Beach Tower Hotel have?
Pacific Palace Beach Tower Hotel has 15 floors.
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More Reviews from Other Guests in Pacific Palace Beach Tower Hotel

7.6
Pleasant
From 546 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

7.6

Sort by
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Traveler Reviews Pacific Palace Beach Tower Hotel

Number of reviews per page
20
40
Top reviews
Tina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Peter
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice staff and good amenities
Aldo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Daisy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everyone was so Nice and Friendly , felt safe very clean
PAULA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Jose Luis Francisco Cervantes
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Kenya De los
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Limpio y muy seguro
Elizur
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice place. I'd definitely recommend it
Frank John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Sarai
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
STEPHEN
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This is my go to every time I go to Mazatlan....my favorite place!!!
Rosy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Jose Luis Rodriguez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Ok
Douglas
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Read More
Margret
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Kevin
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Claudia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
OMAR K
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Area is good
Maribel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Read More
Number of reviews per page
20
40

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Lobby 4 Pacific Palace Beach Tower Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 546 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

10.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pacific Palace Beach Tower Hotel

Number of reviews per page
20
40
Top reviews
Tina
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, great staff but glad didn’t get all inclusive because the food was always the same except for a couple items were changed.
Peter
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice staff and good amenities
Aldo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

It was good. Tv went out. Didn't get it back on. There were no blankets on the bed just a sheet.
Daisy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Everyone was so Nice and Friendly , felt safe very clean
PAULA
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

I mentioned that the exit from the small pool was not safe, exposed rocks and garbage accumulating . I suggested mor sand and better overal cleanliness around the beach chairs. I am Canadian and we do not leave stuff lying around, we do not butt cigarettes in the sand
Jose Luis Francisco Cervantes
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The company is a group of 3 hotels, one besides the other one, the booking was for made for the tower as it says in the name of the property, and the accommodation was in the cheapest complex of the group, it was supposed to have fridge on the room and barely had soap in the washroom.
Kenya De los
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Limpio y muy seguro
Elizur
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice place. I'd definitely recommend it
Frank John
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Views were phenomenal especially when they moved us to Luna after double booking Pacific Palace room & was much quieter at Luna
Sarai
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The place is good . A little too far from the Malacon area , but it’s a good stay . Staff was very good . Fast service too when room service was requested . The Parkin not too big . But overall good stay .
STEPHEN
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This is my go to every time I go to Mazatlan....my favorite place!!!
Rosy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Great beach!! Excellent for a relaxing family vacation! Very friendly staff and the best food!
Jose Luis Rodriguez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Ok
Douglas
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

This hotel is a 3-meals package deal with the room. They put a wrist band on you, gives you meals (mostly poor quality) and cheaper well drinks in the bar. Lots of noise both in the hotel and on the beach (roving brass bands imposing their excessively loud sounds whether welcome or not, some call it culture, others call it obnoxious). We’d booked tower rooms for our family, but on arrival found others had been given our rooms. Rooms have nice views but are very plain and utilitarian, not remotely close to being luxurious or worth the exorbitant costs. There are better beach hotels to the south.
Read More
Margret
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The ocean palace is in bad shape and needs to be renovated. It was a subpar location very downmarket.
Margret
4.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Stayed at neighboring hotels. 4 nights at the Pacific Ocean palace and 5 at the Luna Palace. The Luna was far superior. The ocean palace needs a complete renovation.
Kevin
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Filthy, toilet leaked, room smelt horrible, they wouldn’t refund or swap rooms, other guests say they would never stay there again. We left and went to another hotel.
Claudia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Over crowded, staff not helpful, food was cafeteria grade at best. Very disappointing experience.
OMAR K
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Area is good
Maribel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

The structure itself leaves much to be desired. It needs a lot of repairs and the staff just puts bandaids on everything. The dining was not good at all. I’ve stayed at the palace resorts in Cancun and this is NOTHING like the Palace resorts in Cancun. I was extremely disappointed. I paid more money thinking it would be the same but NOTHING like the palace resorts in Cancun. I was extremely disappointed for what I paid for, I have always used Expedia and have never had an issue but I was extremely disappointed this time.
Read More
Number of reviews per page
20
40