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Playa Los Arcos Resort & Spa All Inclusive

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7.8
/10
Pleasant
790 reviews

What Guests Say About Their Stay

Jose

10.0
/ 10
I had an excellent experience at this hotel. The staff went above and beyond to ensure every guest’s needs were met, providing attentive, friendly, and professional service throughout my stay. The entire property was consistently clean, neat, and well maintained, creating a very welcoming and comfortable atmosphere. The pool area was especially impressive, with the public restrooms nearby kept spotless and well cared for. Every interaction with the staff was pleasant, and they were always quick to respond to any requests or questions. Overall, the service, cleanliness, and attention to detail made this a wonderful stay. I highly recommend this hotel to anyone looking for a place that truly values guest satisfaction and provides outstanding hospitality.

Carlyng Joanne

10.0
/ 10
Our favorite place to stay!!! We will continue to stay here multiple times each year!!!

Jason

10.0
/ 10
This resort was much smaller than I was expecting and am accustomed to, But it still has everything a resort should have. Good buffet, pools, access to the beach.
In the Area
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Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, Estado de Jalisco, Mexico, 48380

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Playa Los Arcos Hotel Beach Resort & Spa Staying at Playa Los Arcos Resort & Spa All Inclusive is a good choice when you are visiting Puerto Vallarta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Playa Los Arcos Resort & Spa All Inclusive

Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, Estado de Jalisco, Mexico, 48380
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Lobby Playa Los Arcos Resort & Spa All Inclusive
Lobby 2 Playa Los Arcos Resort & Spa All Inclusive

Discover More About Playa Los Arcos Resort & Spa All Inclusive

General
Near Los Muertos Pier

Location
With a stay at Playa Los Arcos Resort & Spa All Inclusive in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and Los Muertos Pier. This all-inclusive hotel is 0.2 mi (0.3 km) from Bay of Banderas and 1.2 mi (1.9 km) from Malecon.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Olas Altas Street - 0.1 km / 0.1 mi
Playa de los Muertos - 0.1 km / 0.1 mi
Olas Altas Farmers Market - 0.2 km / 0.1 mi
Los Muertos Pier - 0.2 km / 0.1 mi
Olas Altas Beach - 0.2 km / 0.1 mi
Galleria Dante - 0.3 km / 0.2 mi
Bay of Banderas - 0.3 km / 0.2 mi
Ambos Galeria de Arte y Artefactos - 0.3 km / 0.2 mi
Galeria Olinala - 0.4 km / 0.3 mi
Act ll Entertainment Stages - 0.4 km / 0.3 mi
Cuale Island - 0.6 km / 0.4 mi
Museo del Cuale - 0.6 km / 0.4 mi
Naval Historic Museum - 0.9 km / 0.5 mi
Los Arcos Amphitheater - 0.9 km / 0.6 mi
Plaza Principal - 1 km / 0.6 mi

The preferred airport for Playa Los Arcos Resort & Spa All Inclusive is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13.7 km / 8.5 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge) and wedding services.

Business Facilities
Featured amenities include a 24-hour front desk and an elevator. Limited parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Mi Pueblito, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Rooms
Make yourself at home in one of the 80 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, as well as phones with free local calls.

All facilities in Playa Los Arcos Resort & Spa All Inclusive

Swimming Pool Playa Los Arcos Resort & Spa All Inclusive
Swimming Pool
Entertainment Facility Playa Los Arcos Resort & Spa All Inclusive
Entertainment Facility
Common Space Playa Los Arcos Resort & Spa All Inclusive
Common Space
Lobby Playa Los Arcos Resort & Spa All Inclusive
Lobby
Accommodation Services Playa Los Arcos Resort & Spa All Inclusive
Accommodation Services

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Beach towel
  • Beach sun loungers

Transportation

  • Limited parking

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

General

  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • 24-hour Receptionist
  • Wedding service
  • Concierge

Accommodation Policy & General Information in Playa Los Arcos Resort & Spa All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 12:00 - to 12:00
Available rooms at Playa Los Arcos Resort & Spa All Inclusive
80
Number of floors in Playa Los Arcos Resort & Spa All Inclusive
4
Another facilities in Playa Los Arcos Resort & Spa All Inclusive
Babysitting with surcharge, Children pool, Beach umbrella, Outdoor pool, Beach towel

Frequently asked question in Playa Los Arcos Resort & Spa All Inclusive

What are available facilities at Playa Los Arcos Resort & Spa All Inclusive?
There are top facilites at Playa Los Arcos Resort & Spa All Inclusive such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Playa Los Arcos Resort & Spa All Inclusive?
The standard check-in time at Playa Los Arcos Resort & Spa All Inclusive is starting from 15:00 - 12:00 while the latest check-out time is at Before 12:00
What is the star rating of Playa Los Arcos Resort & Spa All Inclusive?
Playa Los Arcos Resort & Spa All Inclusive is a 4.0-star hotel.
How many floors does Playa Los Arcos Resort & Spa All Inclusive have?
Playa Los Arcos Resort & Spa All Inclusive has 4 floors.
How many rooms are available at Playa Los Arcos Resort & Spa All Inclusive?
Playa Los Arcos Resort & Spa All Inclusive has 80 rooms in total.
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More Reviews from Other Guests in Playa Los Arcos Resort & Spa All Inclusive

7.8
Pleasant
From 790 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.4

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Traveler Reviews Playa Los Arcos Resort & Spa All Inclusive

Number of reviews per page
20
40
Top reviews
Leopoldo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

They really made our anniversary special. The staff was great
Jose
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had an excellent experience at this hotel. The staff went above and beyond to ensure every guest’s needs were met, providing attentive, friendly, and professional service throughout my stay. The entire property was consistently clean, neat, and well maintained, creating a very welcoming and comfortable atmosphere. The pool area was especially impressive, with the public restrooms nearby kept spotless and well cared for. Every interaction with the staff was pleasant, and they were always quick to respond to any requests or questions. Overall, the service, cleanliness, and attention to detail made this a wonderful stay. I highly recommend this hotel to anyone looking for a place that truly values guest satisfaction and provides outstanding hospitality.
Read More
Carlyng Joanne
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our favorite place to stay!!! We will continue to stay here multiple times each year!!!
Cynthia Lee
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

When I booked the accommodation, it said I was booking a suite. When I arrived, it was just a standard room. We waited until about 5 o’clock to check in. The room was clean, the staff was great, beach view was lovely, the food was good. I just was not impressed with the room because it was not the room that I booked in Hotels.com. Not the room in the picture. For this reason, I do not think I would stay there again or use Hotels.com.I don’t think this is the fault of playa Las Arcos. I believe it is Hotels.com.
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Paulina Monique Santacruz
icon-with Partner
with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The customer service was excellent unfortunately the room was in a really bad condition, old and with bad condition
Peter D
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service, buffet, bar and hotel location
Hector
icon-with Partner
with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Food not that good drinks were worse. Staff needs to be more friendly.
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This resort was much smaller than I was expecting and am accustomed to, But it still has everything a resort should have. Good buffet, pools, access to the beach.
Heather
icon-
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff not very friendly Fan not working properly blow minimal air No AC HAD TO KEEP room door and patio door open most of week for air flow
Shaye
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Fantastic location! All meals were with an ocean view, and spectacular sunset views at every dinner. Walking distance to many places that we wanted see. Clean, older building so the humidity makes it have a certain Mexican odour, but clean. Food was great, service was fantastic. Biggest complain is all the “saved” chairs at the pool but no one in them or in the pool. Even when I asked if I could use one of the 8 chairs, being saved by one person, she said no .
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María
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had a good overall experience at this hotel. The rooms were clean, and the location is excellent, right on the beach and close to everything. The staff was definitely one of the highlights of our stay, especially security, the bar staff, and the front desk team, who were all very kind and attentive. However, our main concern was the “all-inclusive” concept. It did not fully meet expectations. Meals were mainly offered in the same restaurant, with limited variety, and the system felt more restricted than a typical all-inclusive experience. Also, only two bottles of water per day were provided, which felt insufficient. Overall, I would rate this hotel as a good option for location and service, but with room for improvement in amenities and the all-inclusive experience.
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Turkan
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

A very convenient location. Many options for dining. In the heart of Puerto Vallarta. Safe and fun!
Oyaima
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean room insulated so the street noise did not bother us, clean pool, great food 3 x a day and right in front of the beach. It is an older establishment, and it shows BUT the beds were comfortable, rooms cold and a great location. We would stay here again.
Ihab
icon-with Partner
with Partner
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Caution!! Deceptive marketing! The property is very old, which would be fine if properly maintained. It was dilapidated. The standard room is super tiny with a bathroom too small to allow two people to stand. The room had no windows. The glass door allowed outside eyes to go right into the room and part of the bathroom, as the curtains were not fully covering. I felt the springs in the mattress making sleep a bit of challenge. The AC went off every night at 2AM causing us to wake up from heat and restarting the conditioner. The room had a very musty smell due to lack of fresh air. "All inclusive" is NOT!! We asked for a side of guacamole and were told it is extra. We asked for a cocktail and were told it is extra. A cockroach in the dining area crawled on my wife's foot. When we were checking out, we asked to grab lunch before taking a taxi, which in our nearly dozen times of such trips had never been an issue; we were told no, once the bracelet is removed you must leave. Save your vacation...stay elsewhere!
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Kathryn
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room smelled like urine. Food was very disappointing.
Joshua
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Amazing experience will definitely be back!
Garry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Location is great. Rooms are clean. Food was excellent. Not expected was the bonus gift of special meals. They were excellent. One thing that could be improved on. Pool lounging chairs and tables are claimed (for the day) by some guests early in the morning. They claim them by putting their beach towels on the chairs, even though they are not there formuch of the day. This results in a shortage for all the other guests.
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Kyla
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Every thing was wonderful. Perfect location to walk everywhere. Food was great. The staff are exceptional, so friendly and warm and accommodating. I would definitely go back
Diana Marisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff were very polite and courteous. Everything at the resort was clean. The buffet was 6/10, the hot table each day/night was great. Fresh fruit, coffee and orange juice in the morning was fantastic. Great location, on the beach and close to all amenities. Live music every night. Would stay here again!
Tracy
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Staff was great, however everyday there was construction (extremely loud drilling/pounding) directly above our room. We would come in to escape afternoon heat and the noise was unbearable four of four days. We called front desk and got different responses each time?! However the location is great. Room was outdated and old and I think they have swamp coolers and not real air conditioning. It was okay with only the sheet and curtains drawn. Food was bland and same thing everyday but drinks were good if you ask for doubles and even after all that it was extremely inexpensive and probably will stay again but eat out much more and also ask to be moved next time if noisy. Again love the location and drinks and PV! It was beautiful and venders weren’t as pushy as Cancun!
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Number of reviews per page
20
40

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Exterior 4 Playa Los Arcos Resort & Spa All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.