What do past guests say about Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Ritz Acapulco Hotel All Inclusive

Name: Ritz Acapulco Hotel All Inclusive
Address: Av. Costera Miguel Aleman 159, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670, Av. Costera Miguel Aleman 159, Estado de Guerrero, 39670, Mexico
Rating: 8.2

Resorts

Finding rooms for you...

8.2

Very Good

1,179 reviews

What Guests Say About Their Stay

Gabriela

10.0

/ 10

El staff excelente, buenisima atención. Buena variedad de comida. La pasamos increible.

See translation

Juan

10.0

/ 10

Excellent hotel, just in the heart of Acapulco it has everything you need to have an excellent vacation. Food is great, staff is always very helpful and the night shows are wonderful !!

Kim Fung

10.0

/ 10

Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.

In the Area

See Map

Av. Costera Miguel Aleman 159, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670

Main Facilities

This accommodation offers:

Outdoor pool

Poolside bar

Billiard

Children pool

Laundry service

Parking

Luggage storage

Fitness center

Kids club

Business facilities

Ritz Acapulco Hotel All Inclusive is a resort is located at Acapulco de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Ritz Acapulco Hotel All Inclusive

Av. Costera Miguel Aleman 159, Acapulco de Juárez, Estado de Guerrero, Mexico, 39670

Discover More Places

Exterior 2 Ritz Acapulco Hotel All Inclusive

Discover More About Ritz Acapulco Hotel All Inclusive

General
Near Galerías Acapulco

Location
With a stay at Ritz Acapulco Hotel All Inclusive in Acapulco (Costera Acapulco), you'll be steps from Galerías Acapulco and Parque Papagayo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Galerías Acapulco - 0.1 km / 0.1 mi
Parque Papagayo - 0.2 km / 0.1 mi
Condesa Beach - 0.5 km / 0.3 mi
Papagayo Beach - 0.6 km / 0.4 mi
Plaza Bahia - 0.6 km / 0.4 mi
Diana Galleries Mall - 1 km / 0.6 mi
Diana the Huntress - 1.2 km / 0.7 mi
Playa El Morro - 1.3 km / 0.8 mi
Hornos Beach - 1.7 km / 1.1 mi
Tamarind Beach - 2.2 km / 1.3 mi
Playa Las Hamacas - 2.2 km / 1.3 mi
Reina Park - 2.5 km / 1.5 mi
Mercado Centro - 2.8 km / 1.7 mi
Icacos Beach - 2.9 km / 1.8 mi
El Veladero National Park - 3 km / 1.8 mi

The nearest major airport is General Juan N. Alvarez Intl. Airport (ACA) - 20.1 km / 12.5 mi

Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a fitness center. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
You can enjoy a meal at Villalinda serving the guests of Ritz Acapulco Hotel All Inclusive, or stop in at the snack bar/deli. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars.

Rooms
Make yourself at home in one of the 240 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Ritz Acapulco Hotel All Inclusive

Facility

Outdoor pool

Poolside bar

Billiard

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Kids and Pets

Babysitting with surcharge

Family-friendly Facilities

Children pool
Kids club

Things to Do

Beach umbrella
Outdoor pool
Beach towel
Entertainment for adults
Beach sun loungers
Pool sun loungers

Food and Drinks

Poolside bar
Snack bar

Transportation

Area shuttle with surcharge

Connectivity

Free WiFi

General

Banquet
Parking

Public Facilities

Smoke-free area

Hotel Services

Laundry service
Wedding service
Luggage storage
Porter
24-hour Receptionist

Business Facilities

Meeting rooms
Business facilities

Nearby Facilities

Gift shop
ATM/Banking

Sports and Recreations

Billiard
Fitness center

Accommodation Policy & General Information in Ritz Acapulco Hotel All Inclusive

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Ritz Acapulco Hotel All Inclusive	240
Number of floors in Ritz Acapulco Hotel All Inclusive	15
Another facilities in Ritz Acapulco Hotel All Inclusive	Babysitting with surcharge, Children pool, Kids club, Beach umbrella, Outdoor pool

Frequently asked question in Ritz Acapulco Hotel All Inclusive

What is normal check-in & check-out time at Ritz Acapulco Hotel All Inclusive?

The standard check-in time at Ritz Acapulco Hotel All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive is a 5.0-star hotel.

How many floors does Ritz Acapulco Hotel All Inclusive have?

Ritz Acapulco Hotel All Inclusive has 15 floors.

How many rooms are available at Ritz Acapulco Hotel All Inclusive?

Ritz Acapulco Hotel All Inclusive has 240 rooms in total.

Does Ritz Acapulco Hotel All Inclusive provide parking?

Yes, Ritz Acapulco Hotel All Inclusive provides parking. Please confirm details directly with the hotel.

See All

More Reviews from Other Guests in Ritz Acapulco Hotel All Inclusive

Overall Ratings & Reviews Ritz Acapulco Hotel All Inclusive

Other sources (1,179)

8.2

Very Good

From 1,179 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Ritz Acapulco Hotel All Inclusive

Number of reviews per page

Top reviews

Gabriela

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

El staff excelente, buenisima atención. Buena variedad de comida. La pasamos increible.

Martha Isela

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great environment! The food was ok. There’s room for improvement.

Wilber Oviedo

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, staff was nice

Roberto

Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

El hotel ya es muy viejo la comida no hay variedad está muy pobre,no tienen un bar,en la playa hay un mesero para todos los clientes nunca llega hay que meterse uno mismo por su bebida, te dan una talla y si se te moja o se te ensucia no la puedes cambiar una por día, por lo que cobran no conviene.

Leonardo

Family

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean room and staff was attentive

Juan

with Partner

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Excellent hotel, just in the heart of Acapulco it has everything you need to have an excellent vacation. Food is great, staff is always very helpful and the night shows are wonderful !!

Suraj

with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The property food and amenities were excellent. We had a great time.

Brenda

with Children

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Got food poisoning, hotel is not as advertised-it’s old and not well maintained, staff was rude, check out time was not communicated properly, room was missing all towels at arrival, unable to sleep due to loud music outside of room until 6am every night, air conditioner was not working properly and made loud noise, room toilet leaking water on floor, used eyelash stuck on mirror in the room’s bathroom, rude towel pick-up/return staff, food was not good and caused me to have food poisoning and had to go to the doctor for antibiotics, pools were overcrowded and dirty, activities and amenities not well explained, did not feel overall welcome at all…horrible experience all together.

Erika

with Children

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Food was repetitive and very bland. We had to go across the street because kids no longer wanted the food. Our Ac in our room was out and they accommodated us to a different room which was good. Everything else was great spent most of the time at the beach and kids in pool.

Erik

2.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

This used the name Ritz, but it's not the Ritz Carlton. They would not put their name on this place. The staff was not very helpful, the accomodations were subpar and I left a bottle of pills in my room and came back 30 minutes later and they magically "disappeared".

Ginleir

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Yes

JOSE ARTURO CARDENAS

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Everything was ok, Need more improvement in food

Fernando

with Partner

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Yes

Kim Fung

Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Angelica

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

This is my second time staying at this hotel, I recommend who

Jacques

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel

RIAZ

with Partner

10.0

/10

Reviewed 43 week(s) ago

Hotels.com verified review

great staff

liliana

4.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Food was terrible

Miguel

Leisure

10.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

Ex ente servicio

Wilebaldo Jonathan

Leisure with Children

6.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

No, doors broken

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Exterior 4 Ritz Acapulco Hotel All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.